# mail.com - email & cloud — user reviews > 1,585 indexed App Store user reviews of mail.com by 1&1 Mail & Media Inc., rated 4.70/5 from 104,178 ratings. - Source: https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429/reviews - App overview in markdown: https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429.md - Rating breakdown: 5★ 87,544 · 4★ 9,845 · 3★ 3,197 · 2★ 1,064 · 1★ 2,528 ## What do users think of mail.com? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Simple and clean interface - 🔒 Secure email service - 💡 Variety of domain options - 🚀 Quick email delivery - 👍 Reliable performance **Cons** - 🐛 Occasional login issues - 🐛 Delayed email notifications - 💡 Need for more advanced features - 🔋 Slow performance on older devices - 🔍 Lacking robust search functionality - 💸 Aggressive advertising in free version **Commonly reported bugs** - Emails not loading properly - Inability to delete or move emails - Sync issues between app and web version - Frequent app crashes or freezes **Most requested features** - Improved email organization and folder management - Option to disable ads in free version - Enhanced search capabilities - Ability to attach various file types - Customizable email signatures ## Newest reviews (13 of 1,585) ### 4/5 — Pretty bad *2026-08-25, version 10.15* Been a user for 25 years. At this point, it’s almost not usable. They redesigned the website and it barely works now. Progress! ### 4/5 — It’s okay *2026-08-24, version 10.15* Sometimes the emails that are sent to you just come up as whiteness ### 4/5 — Great so far *2026-08-18, version 10.14* Easy to use and add aliases. No issues. Fast. Free. Private. Excellent so far. ### 4/5 — Easy to use app *2026-08-17, version 10.14* I’m a long time user and fan of mail.com. The app is easy to use but is missing a search function. ### 5/5 — Súper e-mail *2026-08-13, version 10.14* I’ve been using it for more than 20 years, and I’ve never had any problems with it. It’s my primary email address, and it’s the one I use for everything ### 5/5 — Long time user *2026-08-13, version 10.14* I have number of emails, but I prefer mail.com over others.🙏 ### 5/5 — Great app *2026-08-12, version 10.14* Great app. Havent seen any bug myself. ### 3/5 — Sent Mail *2026-08-11, version 10.14* Most of the time my sent mail appears blank in my outbox. I have to log in on a web browser to access it. ### 2/5 — Horrible “ improvement “ *2026-08-08, version 10.13* I used mail com for more than 10 years and was quite happy with it. Recently some very “ clever” specialists decided to make it “ better”. Now I can not find any of my emails, no addresses, and the help is replying some rubbish. There is a special place in hell for such people that destroy a perfectly working system to make it “ better” according to their sick minds ### 5/5 — Great app *2026-08-08, version 10.13* Problem free ### 2/5 — Constant Blank Emails *2026-08-08, version 10.13* This app is pretty bad. At least 15% of my emails show up completely white and I HAVE to log in on the website to see it. What’s the point of the app if it’s literally less convenient? ### 5/5 — I should review the reviews first before I buy *2026-08-07, version 10.13* I’ve been Looking at this products for a while and decided to try it. This product supposed to Help you slim down but reading the reviews. All the reviews are bad and don’t talk about what the gummy is doing for them. The complaining about the texture the taste. I don’t see anything about the company doing anything about this or probably don’t Know We don’t care I’m not sure if I want to go into anything with this company because of everybody saying how hard is it to cancel membership? Is this another Amazon? I change my mind. I want to cancel my order. Don’t want to try this to get into a situation. Where to be asking for my Money a mistake. I wonder refund. Don’t want to go through this order. Thank you and have a blessed day ### 5/5 — The best *2026-08-07, version 10.13* Best mail app ever ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t see the emails *2026-08-24, version 10.15* The design is horrible. These particular settings can’t be changed. The worst of it is, the body of the email comes through only sometimes on my mobile device. There is no phone number to get ahold of a real person and the chat is only AI. There is no good reason to use this mail server. Not to mention I can’t log in on my laptop. It takes me straight to the help section with no way to navigate back. ### 1/5 — Can’t see the emails *2026-08-19, version 10.14* The design is horrible. These particular settings can’t be changed. The worst of it is, the body of the email comes through only sometimes on my mobile device. There is no phone number to get ahold of a real person and the chat is only AI. There is no good reason to use this mail server. ### 1/5 — Canned response *2026-08-19, version 10.14* Typical canned response from an AI bot. No one at AA really cares about the horrible experience that your loyal customers have to endure due to your arrogant management team. ### 1/5 — Inappropriate ad pictures *2026-08-14, version 10.14* I’m Catholic and some of the Temu pictures are quite offensive. ### 1/5 — Not working *2026-08-11, version 10.14* I was typing in my information and unfortunately it wasn’t working…Everytime I try to do the verification code…it does a checkmark when I try to verify it says it doesn’t work…or says try again.. ### 1/5 — Trash service *2026-08-10, version 10.14* After using for like 10 years they locked me out and there is no way to fix it ### 1/5 — . *2026-08-09, version 10.13* I attempted to create an account and reached the verification step where you drag the slider where it needs to go I carefully aligned it correctly each time, yet it continued to show an error and ask me to try again. I have attempted this several times, and it still will not accept it. It is very disappointing to be unable to use the app at all due to this issue. I hope this can be resolved soon. ### 1/5 — Wouldn’t let me sign up *2026-08-04, version 10.13* Junk ### 1/5 — Couldnt sign up *2026-08-03, version 10.13* Due to failing the stupid captcha test multiple times despite doing what it asked. Was it not fast enough? You know some people have conditions that affect motor movement. ### 1/5 — Keyboard Bug *2026-07-28, version 10.13* Love the service. However this new bug where the keyboard is unusable makes it hard to use app ## Most praised reviews (10 highest-rated) ### 5/5 — Alias not working *2026-08-21, version 10.14* Why is alias address removed? ### 5/5 — Best Mail Provider for years *2026-08-21, version 10.14* Best email provider for years ### 5/5 — Love Mail.com *2026-08-20, version 10.14* New to the service but love it and it’s working perfect. a ### 5/5 — Works well *2026-08-20, version 10.14* A good, basic mail app. Does everything I want it to do ### 5/5 — New mail Platform *2026-08-18, version 10.14* I like this email system nice and clean and simple! Very tired of Gmail and Yahoo, this is a blessing! ### 5/5 — Excellent and reliable *2026-08-18, version 10.14* I live this email, i get my important stuff sent here ### 5/5 — Mail app *2026-08-15, version 10.14* The mail app and product has been working well for me since I got it Hopefully it will remain the same into the future ### 5/5 — The best, been relying on this app for years now. *2026-08-15, version 10.14* I love love love this to use for all my emails. It’s secure it’s never lagging.. I love backing up my photos to it. I will say for someone who really dislikes having an app, tell me in the middle of using it after so many years or after so long that I need to pay for more space that’s a red flag for me. I usually stop using it so I would really like them to give me more space but unfortunately free does not exist when it comes to a good app. ### 5/5 — Suleman *2026-08-14, version 9.3* Mail.com is the best I would recommend to everyone ### 5/5 — Darcy *2026-08-13, version 10.14* Excellent product and service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*