# Mailroom by PackageX

> AI-powered mailroom automation for package tracking and recipient notifications. (iPhone/iPad app by PackageX Inc. (U.S.).)

- Source: https://appshunter.io/ios/app/mailroom-by-packagex/id1441409759 (this page in markdown: same URL + `.md`)
- Developer: [PackageX Inc. (U.S.)](https://appshunter.io/developer/1441408747)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.05/5 from 19 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 75 MB
- Languages: Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese and 3 more
- Released: 2018-11-28
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mailroom-by-packagex/id1441409759/reviews.md

## What is Mailroom by PackageX?

Mailroom by PackageX uses machine vision and AI to automate your mailroom and front desk operations with a simple photo, across industries, including higher education, real estate, and co-working spaces. Simply snap a photo of any package or delivery label (even handwritten!), and Mailroom by PackageX will automatically extract all relevant information to match deliveries to the correct recipients, manage notifications, send alerts, collect proof of pickups and keep track of every item that enters and leaves your mailroom.

Features
* Cloud-based. No need for specialized hardware.
* Batch scan packages and notify recipients with the click of a single button
* Inbound and outbound package tracking
* Quick and easy searches: search by carrier, retailer, sender, sender address or recipient
* Read printed, handwritten and even partially destroyed labels
* Users can assign a designated pickup person to collect all of their business's packages
* Fully contactless proof of pickup options
* Robust data and analytics
* Email customization and co-branding
* Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.
* Touch and Face ID Login
* 24/7 access to our world-class customer support team

Please note: If you are new to Mailroom by PackageX, please reach out to our sales and support team at sales@packagex.app for a live demo or assistance in setting up your account.

## Key features

- AI-powered package scanning
- Automated recipient notifications
- Inbound/outbound tracking
- Contactless proof of pickup
- Cloud-based operation
- Searchable delivery logs

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/mailroom-by-packagex/id1441409759/reviews.md

### 5/5 — Very impressive

*2021-12-13, version 1.1.33*

This app is incredible. I didn’t even know any of this was possible. App and web portal are filled with so much useful functionality. My old mailroom software doesn’t even compare. Don’t pass this up! You won’t regret it!

### 1/5 — Doesn’t work

*2021-12-09, version 1.1.33*

Don’t waste your time with this software it doesn’t work and is way too much money.

### 1/5 — Ton of bugs and doesn’t work

*2021-12-09, version 1.1.33*

Don’t fall for the paid fake reviews people. This app is trash and doesn’t work. Your much better off with a legit company such as notifi, Pitney bowes, envoy or literally anything except PackageX. Software doesn’t work, email notifications don’t work and poor customer service. Plus it’s very expensive for multiple buildings/ locations ans they say it’s because it’s a “premium product” but it doesn’t work. Don’t waste your time and money on this software.

### 5/5 — Awesome App

*2019-10-02, version 1.0.20*

I work in a wework location and this is used in my building. Very easy to use and the notifications are great. Their support team is the best as well. Highly recommend this service. Learn more at packagex.app

### 5/5 — Made My Life Easier

*2019-07-19, version 1.0.16*

I have used about 5 different apps to track packages but this is the first app that has worked well and managed to exceed my expectation. I highly recommmend this app as in my opinion it is the best on the market.

### 3/5 — Sign up is via their website

*2019-06-11, version 1.0.15*

I was not aware of this until I went to Product Hunt.

## Frequently asked questions about Mailroom by PackageX

### What industries can benefit from Mailroom?

Mailroom is designed for various industries including higher education, real estate, and co-working spaces. Its AI-powered features help automate mailroom and front desk operations for any business managing deliveries.

### Does Mailroom require special hardware?

No, Mailroom is cloud-based and does not require specialized hardware. You can use your existing devices to snap photos of packages and labels.

### How does Mailroom handle handwritten labels?

Mailroom utilizes machine vision and AI to accurately extract information from handwritten, printed, and even partially destroyed delivery labels.

### Can I track packages both coming in and going out?

Yes, Mailroom provides comprehensive inbound and outbound package tracking. It helps you keep a record of every item entering and leaving your mailroom.

### What are the search capabilities in Mailroom?

You can perform quick and easy searches by carrier, retailer, sender, sender address, or recipient. This makes finding specific delivery information efficient.

### Does Mailroom offer contactless pickup options?

Yes, Mailroom supports fully contactless proof of pickup options, enhancing security and convenience for your recipients.

### Is Mailroom available on multiple devices?

Based on the data, Mailroom is supported on iPhone and iPad. It is designed for mobile access to manage your mailroom operations.

### How often is Mailroom updated?

The latest version, 2.1.9, was released on October 8, 2025. This indicates regular updates to improve functionality and reliability.

## Version history (last 5 releases)

### 2.1.9 — 2025-10-08

- Bug fixes & improvements

### 2.1.8 — 2025-09-15

- Includes important fixes to ensure smooth performance on iOS 26.

### 2.1.7 — 2024-09-17

- Bug fixes and improvements

### 2.1.6 — 2024-06-26

- Bug fixes & improvements

### 2.1.5 — 2024-01-24

- Bug fixes and improvements in iOS 17

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## More apps by PackageX Inc. (U.S.)

- [PackageX Scan and Track (CN)](https://appshunter.io/ios/app/packagex-scan-and-track-cn/id1444510907)
- [PackageX Inventory](https://appshunter.io/ios/app/packagex-inventory/id1481810289)
- [Shipd: Shipping made easy](https://appshunter.io/ios/app/shipd-shipping-made-easy/id1529859644)
- [PackageX Receive](https://appshunter.io/ios/app/packagex-receive/id1615717057)
- [Building Logistics](https://appshunter.io/ios/app/building-logistics/id6479299921)

All apps by PackageX Inc. (U.S.): https://appshunter.io/developer/1441408747

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*