# MailWasher Mobile — user reviews > 201 indexed App Store user reviews of MailWasher Mobile by Firetrust Limited, rated 2.04/5 from 83 ratings. - Source: https://appshunter.io/ios/app/mailwasher-mobile/id581802970/reviews - App overview in markdown: https://appshunter.io/ios/app/mailwasher-mobile/id581802970.md - Rating breakdown: 5★ 15 · 4★ 4 · 3★ 3 · 2★ 5 · 1★ 53 ## Is MailWasher Mobile safe? MailWasher Mobile does not appear safe based on available data. The AppsHunter Safety Score for MailWasher Mobile is 46 out of 100. This assessment is based on 83 user ratings, with an App Store average of 2.0 out of 5. Of 80 App Store ratings, 23.8% point to a safe experience, 3.8% suggest some concerns, and 72.5% point to a risky experience. ## Is MailWasher Mobile legit? MailWasher Mobile appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for MailWasher Mobile is 73 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of MailWasher Mobile? Reviews of MailWasher Mobile are mostly negative: the Utilities app is rated 2.0/5 from 83 App Store ratings. What users like most: effective spam filtering, easy to use. Top complaints: unreliable connection and sync issues, limited functionality compared to desktop version. Summarized from real user reviews. **Pros** - 🚀 Effective spam filtering - 👍 Easy to use - 🔒 Secure email handling - 💡 Sync with desktop version **Cons** - 🐛 Unreliable connection and sync issues - 👎 Limited functionality compared to desktop version - 🔍 Difficulty setting up accounts - 🚫 App not updated in years **Commonly reported bugs** - Accounts disappearing or not syncing properly - Inconsistent performance and app crashes - Inability to log in or set up new accounts **Most requested features** - Automatic spam filtering without manual intervention - Ability to manage blacklists and whitelists from mobile - Seamless integration with email clients - Cloud-based sync and subscription model ## Newest reviews (19 of 201) ### 2/5 — Just Not good enough *2026-05-14, version 2.0.0.4* Too much work to keep egregious email out of my inbox. ### 3/5 — MailWasher *2025-11-24, version 2.0.0.4* I have used MailWasher for years, and it can’t be beat. I just recently started using MailWasher Mobile. This needs a major upgrade. It seems to hang when retrieving emails. I am a pid user. ### 2/5 — Needs to handle sub folders *2024-01-13, version 2.0.0.4* Mailwasher’s desktop version does a great job of filtering out spam and is definitely worth the money. The app doesn’t measure up in that it doesn’t import the settings/filters from the desktop and doesn’t handle sub folders (I have Hotmail send mail by default from unknown senders to a junk folder, which Mailwasher desktop does its best work). Sorry, this app doesn’t even try to replace the pc program and isn’t worth downloading. ### 1/5 — Crashing *2023-07-12, version 2.0.0.4* App crashes continously ### 1/5 — 残念な出来 *2023-07-02, version 2.0.0.4* Windows PC用の製品版MailWasherが非常に良かったのでこちらをインストールしました。しかし、MailWasher IDで同期できるのは友達リストとブラックリストだけ、オリジナルのSPAM条件は同期できませんし、別途設定もできません。FirstAlert!も不可。これでは全くSPAMを弾くことができません。残念です。一番困るのが、頻繁にメールのアカウント情報が消滅すること。長期間不使用でもないのに、勝手に消さないで頂きたい。 ### 1/5 — Disappointment!! *2023-07-01, version 2.0.0.4* Mobile App does NOT have any useful features, manual or otherwise to help screen spam email. Only allows you to manually delete unwanted emails received in INBOX. Best choice is to use the Desktp App that has both manual and dynamic features to help automate the process to screen spam email. ### 1/5 — Big Disappointment!! *2023-02-12, version 2.0.0.4* Mobile App is NOT proactive to help screen spam email. Only allows you to manually delete unwanted emails received in INBOX. ### 1/5 — No connection *2023-01-20, version 2.0.0.4* I’ve tried this app twice now and it will not connect to my email provider (gmail) I’ve tried changing the port but it makes no difference if I connect manually through Google it’s fine obviously it’s not good enough ??? For gmail so I won’t use it for my business accounts ?? Needs work ### 1/5 — What is this App supposed to do *2022-12-01, version 2.0.0.4* Download this as got PC version so I thought this would do the same but NO IS DOES NOT this does not even tell me I have new mail even when I sync Manually even after I have looked in email program it shows new mail but when use this nothing if I had paid for it I would want my money back ### 1/5 — Does not work *2022-10-13, version 2.0.0.4* I have tried common settings and it refuses to even connect via IMAP or POP3… GRRRR! ### 1/5 — No go *2022-09-06, version 2.0.0.4* Would not recognize my email credentials. When attempting to register was told my email already existed!! ### 1/5 — MailWasher Mobile is A Total Waste Of Time. *2022-09-02, version 2.0.0.4* The only email address that the app would even accept was either the Live.com address or just the first one added, never did determine. It absolutely would not add any further email accounts, even though the IMAP or pop3 settings were double verified to be correct. It kept giving an error message indicating a client’s server error, but it really seemed to be the app’s problem. It’s always easier to blame the other guy, rather than just fix your own issues. The desktop version of this app works great! ### 4/5 — Hard to make it work with Gmail but otherwise great. *2022-06-14, version 2.0.0.4* Very difficult to make this app work with Gmail but I think that’s down to Google being arsy. But for a free app it’s great. Kudos to the makers. ### 2/5 — Does not do anything *2021-10-11, version 2.0.0.4* This app does nothing for spam in my iPhone. Further - Mailwasher Pro and the free version no longer work on the computer for iCloud. ### 1/5 — Useless *2021-08-09, version 2.0.0.4* I use the desktop version of MailWasher. It does a good job of learning what is spam and stopping it. This does none of that. All it has is a trash can to delete mail from the server. What a disappointment. The developers should offer subscribers like me a version that has the desktop functionality. I would also suggest storing the app configuration (accounts, blocked sender, learning, etc.) in the cloud so that both desktop and mobile versions can leverage and update it. I hope that app development reads this and realizes that they need to make these changes before some other product does so and lowers their market share. ### 1/5 — Not really useful *2021-07-19, version 2.0.0.4* Unless you are syncing to MailWasher Pro it doesn't work. It would not automatically check for emails and you would have to check 3 consecutive times back to back to get the new emails to show. ### 3/5 — Issues need to be sorted *2021-06-18, version 2.0.0.4* It’s isn’t removing any of the black listed emails from my email accounts after I go through the washing and black listing procedures. Also I can’t figure out how to sync the phone version with my computers Pro version. And why isn’t there a Pro version available for the phone ? ### 1/5 — FIX THIS! *2021-03-28, version 2.0.0.4* Great program on a computer, but this version deletes your settings each time it updates. Not useful if you don’t have your settings memorized or tattooed to your arm. Waste of time. ### 1/5 — Doesn’t work *2021-03-28, version 2.0.0.4* Work for a week or two then stopped, I’d move junk mail over and it wouldn’t block it, it asked me to log in, and even rest my password, nothing worked ## Most critical reviews (10 lowest-rated) ### 1/5 — Sync doesn’t function *2025-11-05, version 2.0.0.4* I user to use an older version of MailWasher and was very happy with it. When I read the advert about the new version and how it can sync with mobile devices, I bought it. I was disappointed to find that the sync does not work on MailWasher Mobile and that it appears to be a known issue. It is not a positive image for MailWasher and makes the Mobile App useless. ### 1/5 — Useless *2025-11-04, version 2.0.0.4* I’ve used the desktop version many years ago and loved it. So I downloaded the mobile version thinking it would be as good. Sadly I’m unable to setup any of my Hotmail accounts. I’ve tried various didn’t settings with no luck. The help link is totally useless. ### 1/5 — Total Garbage *2025-04-05, version 2.0.0.4* This app is total garbage that hadn’t been updated in 10 years. Why is this app even available if firetrust is no longer supporting the app. ### 1/5 — Not as good as PC version. *2025-03-13, version 2.0.0.4* Setting up mobile version was easy but it shows no new emails for both email accounts. App doesn’t do anything so to prevent spam emails from appearing. Decided to remove app from iPad ### 1/5 — Why oh why oh why …. *2025-02-09, version 2.0.0.4* … have the developers allowed this app to ruin their reputation? I have used the registered PC version for years with complete satisfaction. It gets regular updates, and on the odd occasion when I’ve needed support it has been excellent and well worth the licence fee - and yet the mobile version for IOS has been totally neglected, despite assurances from the developers that they “will be updating it”. That unfulfilled promise has worn far too thin. The mobile version is frankly useless - sorry Nick & team but you need to get your act together. ### 1/5 — Appli non fonctionnelle *2024-12-18, version 2.0.0.4* Après téléchargement, l’appli se lance et ça s’arrête là. Dès qu’on essaye de le paramétrer, elle se ferme tout simplement. Plateforme : iPad 9.x ### 1/5 — Connection *2024-09-08, version 2.0.0.4* The app does not work I can’t set up a login ### 1/5 — Nothing like pc version *2024-05-31, version 2.0.0.4* Will not renew my Mailwasher pro subscription. I purchase it expecting it to work on my iPhone as well as it works on my pc. Most of my email is obtained on iPhone. Mail washer Pro works great on my pc but kind of useless on iPhone or iPad. ### 1/5 — Does not work *2023-12-04, version 2.0.0.4* Can’t get off the ground w MW Over and over I enter my correct Gmail pw and get the error msg for incorrect settings & select IMAP over POP3 What gives ### 1/5 — THE LIGHTS ARE ON, BUT NOBODY IS HOME *2023-07-29, version 2.0.0.4* The Desktop app is VERY Windows XP’ish. How do I know? I have used the Desktop version since Widows XP and it has not seemed to change, if any since then, but at least it still functions well. THIS app in both the Apple and Android versions…DOES NOT WORK! I have tried both the IMAP & POP3, and though the settings are the same as the Desktop version, THIS DOES NOT WORK. FIX THIS PLEASE, OR GET IT OUT OF THE STORE! ## Most praised reviews (10 highest-rated) ### 5/5 — Login it is not working. *2022-07-31, version 2.0.0.4* MailWasher pro on all iOS device that I cannot log in as it’s not working , but I’ve tried delete app as I have forced restart. I than re install it again I have tried still not working to log in, it’s should log in as I’m sure a server issue at fire trust server? ### 5/5 — Why *2020-05-13, version 2.0.0.4* There is no bounce option in this app why not ### 5/5 — L’unica app che merita! *2020-04-18, version 2.0.0.4* La uso per Windows e devo dire che è l’unica applicazione seria! Quando ho visto che esiste la versione per iPhone l’ho scaricata subito! Perfetta! Consigliata! 👍👍👍 ### 5/5 — Reads incoming emails. Perfect integration with desktop *2020-02-25, version 2.0.0.4* If you are looking to view, but not save incoming emails on your mobile device this app works great. The real magic is for people that get hundreds of emails a day. When paired with the desktop version, you manage blacklists, white lists, and save your mail from the keyboard. When mobile, this app replaces the need to jump on webmail or configure mobile mail for saving and outgoing. I’ve used mail washer desktop for many years and greatly appreciate this synchronized mobile app. ### 5/5 — Solved my issue *2018-12-12, version 2.0.0.4* With this app I went from 15+ spam emails a day to about 5 a week Easy! Works well! ### 5/5 — Not sure about the negative reviews? *2018-09-24, version 2.0.0.4* This app seems to be working fine for me, I have used the desktop version since it was released and have always been more than happy with it, and this mobile version is no exception, great app that effectively gets rid of the junk from my inbox! ### 5/5 — Great program *2017-11-06, version 2.0.0.4* Been using MailWasher for years now and think it’s brilliant. If there is ever an issue, support is fantastic. Highly recommended, ### 5/5 — Pretty Darn Good App *2017-08-05, version 2.0.0.4* I've been using this app for about 7 months now, on my iPhone, iPad & desktop PC, and am quite pleased with it. Sure, it's got a few bugs, but after using several different solutions for the past years this is hands-down the best I've found so far. The best part about this app is that it stops spam at the server, before it even gets to your devices. You preview your messages in the app, tag the spam, blacklist entire domains, and when you're ready you open your mail program to download the remaing good messages. With a couple of business e-mail accounts advertised on the web I get upwards of 500 messages per day; of which about 40-50 are valid. To prevent me from having to swipe tag messages all day long, I leave my desktop on at the office with this app running and filtering messages, so the last check and filer always has occurred during the past 15 minutes. Works best when you configure filters under settings for auto-delete blacklisted domains, and certain high-volume spam terms: such as "Dr. Oz." "Diet"etc. Bugs: - Phone/iPad app doesn't refreash showing all the pending messages; you have to refresh-wash-refresh-wash several times. ### 5/5 — Simple solution *2017-07-16, version 2.0.0.4* Does what it's supposed to do. When I need all the features, I go to the desktop version. ### 5/5 — Works but takes multiple syncs to load emails *2017-07-01, version 2.0.0.4* Need to sync at least 3-4 times to get emails to load. Otherwise a great app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-06.*