# Main Street Bank Mobile

> Mobile banking app for account management, deposits, transfers, and bill payments. (iPhone/iPad app by Main Street Bank MA.)

- Source: https://appshunter.io/ios/app/main-street-bank-mobile/id580378230 (this page in markdown: same URL + `.md`)
- Developer: [Main Street Bank MA](https://appshunter.io/developer/580378233)
- Category: Finance, Business
- Price: Free
- Rating: 4.80/5 from 2,276 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 87 MB
- Languages: American English
- Released: 2012-12-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/main-street-bank-mobile/id580378230/reviews.md

## What is Main Street Bank Mobile?

Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more!

Manage Your Accounts
[+] Monitor your checking and savings accounts (current and available)
[+] View mortgage, auto loan and other account balances
[+] Set up Account Alerts and adjust your preferences

Quick Access
[+] Enable Touch ID® or Face ID® for a fast and safe way to access your account
[+] View your balances on the go with Fast Balances

Enhanced Navigation
[+] My profile menu to manage notifications and personal preferences 
[+] Navigation tray with quick access to our top used features
[+] Menu with all of the transactional tools needed to stay on top of your finances

Deposit Funds
[+] Deposit checks by taking photos of checks to deposit them
[+] Instantly view the processing deposit in your account

Make Transfers and Payments
[+] Transfer funds between your accounts and to other financial institutions
[+] View and manage your bills and recurring payments in one place

Disclosure
[+] Our mobile app is Free, mobile carrier message and data rates may apply
[+] Some features are only available for eligible account holders and/or accounts

## Key features

- Account management
- Mobile check deposit
- Fund transfers
- Bill payment
- Biometric login
- Account alerts

## What do users think of Main Street Bank Mobile?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Great Zelle integration
- 👍 Helpful customer service

**Cons**

- 🐛 Buggy app performance
- 👎 Cumbersome user interface
- 🔒 Overly strict security measures
- 👎 Lacking key features compared to previous app

**Commonly reported bugs**

- Mobile deposits frequently declined
- Face ID/Touch ID not working consistently
- App crashes and requires frequent reinstallation
- Delayed transaction updates

**Most requested features**

- Bring back fingerprint login
- Improve transaction history and balance display
- Increase mobile deposit limits
- Add real-time transaction updates

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/main-street-bank-mobile/id580378230/reviews.md

### 1/5 — It’s the hardest thing to use

*2025-11-11*

When you go to reset your password, you asked too much information that I don’t have available at all times that makes it difficult even when it comes time to transferring money from account to account. It is difficult with your system. It is failing me 100% thank you for your sincerity. Guess what banking apps do not work when they’re supposed to. It’s supposed to make things a little easier, but it makes it more difficult especially this one very low end every little thing about it it very difficult to use with you low end service thank highly appreciated someone that really doesn’t like Massachusetts what ever people that stand the reason that they’re very educated and or not

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear you’ve experienced difficulties with our mobile app. At Main Street Bank, we make every effort to balance ease of use with a high level of security to protect our customers’ information. Your comments will be shared with our development team as we work to provide the best experience possible. If the issue continues, please contact us at 508-481-8300 and we can assist you personally.

### 3/5 — The MSB mobile app offers functionality on the go but…

*2025-09-20*

The MSB mobile app offers functionality on the go including check deposit, account balances, bill pay, and transfers.  However, the app does not compare well to other banking apps.  For example, the default keyboard rather than the numeric keypad loads when entering the numeric passcode for 2FA.  Small programming errors suggest that there was limited user testing during development.  Also, facial recognition is not working under IOS 18.6.2 (facial recognition was previously working and works with all other authorized apps).  In addition, the operational implementation is still kludgey in spots.  For example, customers are required to manually write "For mobile deposit only at Main Street Bank" on each check to deposit.  Mobile banking should be faster and simpler than an ATM deposit or dropping a check in the mail.  Given that mobile banking emerged in ~2009 and MSB issued a major upgrade in 2023, the MSB mobile app should perform better than fair.  Also, it is worth noting, that Zelle users are required to use the MSB mobile app for transactions and heavy Z' users should evaluate the Zelle menus and functionality before associating their Zelle account with MSB (e.g., a second 2FA is needed).

**Developer response:** Hello David, thank you for sharing your mobile app experience with us. Feedback from our customers is vital to us, and we want to meet your expectations. We have shared this feedback with our app developers. Please contact us at 508-481-8300 so we can assist you further.

### 4/5 — Online banking

*2025-05-21, version 25.1.101.1*

1st time user! Wow, this makes life soooo EASY 😁😎

### 5/5 — Best Banking App

*2024-12-31, version 24.8.0.1*

Best banking app available!

### 1/5 — Insufficient notifications

*2024-10-06*

I have my acct set up to notify when there is any transaction including debit card. This new system only says there was a transaction, not how much it is for or what it is as the previous system used to. I have to login each time to see the transaction. Touch ID does not work although it works fine with other apps which means I have to type my login info in each time to check. Time sucker. Considering switching banks.

### 5/5 — Great service always

*2023-12-20*

I’ve always liked this bank every once so nice and helpful. Anything goes wrong I called them go in and they help me with whatever I’m going through. I absolutely love them best bank out there. Thank you.

### 3/5 — Juliana Birélo

*2023-08-04, version 11.4.0.1*

App is great! Except I wish I could read without glasses on..numbers and letters needs to be a bit bigger

### 3/5 — Much worse

*2023-05-11*

They took a banking app which was adequate at best and made it more cumbersome and less intuitive than the old app. I wonder if they used any test groups or simply let a bunch of SEs decide how it should work.

**Developer response:** Thank you for providing us with your review and for being a customer of Main Street Bank. We are sorry to hear about the recent experience you have had with our mobile app. The new design of our mobile app was carefully chosen to provide more functionality for our customers, and it was received positively by several test groups. If there are any issues you are experiencing, please contact us at 855-962-4600. We are here to help!

### 5/5 — Transaction descriptions

*2023-05-10*

Not crazy about the way transactions appear on the new app. Now you have to open each transaction to see the detail where before you could see at a glance. Frustrating.

**Developer response:** Thank you for taking the time to provide us with your feedback on the recent technology upgrade. We apologize for any inconvenience caused by the changes to the transaction display on our new app.



We understand that the new layout may be frustrating for some users, and we appreciate your honest feedback. Our development team is working on implementing solutions to improve the transaction display and make it more user-friendly.



We would like to assure you that we are committed to providing you with the best possible user experience, and we will continue to work on improving the app's functionality.


Thank you for your continued support. If you have any other questions or concerns, you can reach us at 855-962-4600. We are here to help!

### 2/5 — New User interface

*2023-05-10*

Not gonna lie…I just finally was able to get back into my account and this app looks kind of meh compared to the old one.

**Developer response:** Hello, thank you for providing us with your review and for being a customer of Main Street Bank. As we continue to make enhancements to our mobile app, we will be sure to pass your comments along to our developers. If there are ever any issues you are experiencing, please contact us at 855-962-4600. We are here to help!

## Frequently asked questions about Main Street Bank Mobile

### What can I do with the Main Street Bank Mobile app?

The app allows you to manage your checking and savings accounts, view loan balances, deposit checks by taking photos, make transfers between accounts and to other institutions, and pay bills. You can also set up account alerts and manage your profile preferences.

### Is the Main Street Bank Mobile app free to use?

Yes, the mobile app itself is free to download and use. However, your mobile carrier's message and data rates may apply for usage.

### How can I log in to the app securely?

The app offers quick and safe access by enabling Touch ID® or Face ID® for biometric login. You can also view your balances on the go with Fast Balances.

### Can I deposit checks using the app?

Yes, you can deposit checks by simply taking photos of them directly within the app. The deposited funds will be instantly visible in your account.

### What are the compatibility requirements for the app?

The description does not specify exact compatibility requirements for operating systems or devices. However, it is designed for mobile use and offers features like Touch ID® and Face ID®, suggesting compatibility with modern smartphones.

## Version history (last 5 releases)

### 25.2.102.1 — 2025-08-08

Bug Fixes
Improved Performance and navigation

### 25.2.101.1 — 2025-07-08

Bug Fixes
Improved Performance and navigation

### 25.1.101.1 — 2025-04-01

Bug Fixes
Improved Performance and navigation

### 24.9.201.1 — 2025-01-07

Bug Fixes
Improved Performance and navigation

### 24.8.0.1 — 2024-09-11

Bug Fixes
Improved Performance and navigation

## Apps similar to Main Street Bank Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Central Liverpool Credit Union](https://appshunter.io/ios/app/central-liverpool-credit-union/id1530792600) | — | Free | Finance |
| [Mainstreet Credit Union](https://appshunter.io/ios/app/mainstreet-credit-union/id1403512225) | 4.8 (4,310) | Free | Finance |
| [Avidia Bank](https://appshunter.io/ios/app/avidia-bank/id733017715) | 4.8 (2,727) | Free | Finance |
| [SMCU Mobile Banking](https://appshunter.io/ios/app/smcu-mobile-banking/id1278422717) | 4.9 (2,267) | Free | Finance |
| [MainStreet Digital Banking](https://appshunter.io/ios/app/mainstreet-digital-banking/id6451455897) | 4.9 (401) | Free | Finance |
| [My MSB Mobile](https://appshunter.io/ios/app/my-msb-mobile/id1554123192) | 3.4 (20) | Free | Finance |

## More apps by Main Street Bank MA

- [MSB Business Mobile Banking](https://appshunter.io/ios/app/msb-business-mobile-banking/id994625007)
- [Main Street Video Connect](https://appshunter.io/ios/app/main-street-video-connect/id1589810338)
- [Main Street Mobile Banking](https://appshunter.io/ios/app/main-street-mobile-banking/id6754992569)

All apps by Main Street Bank MA: https://appshunter.io/developer/580378233

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
