# Main Street Insights — user reviews > 50 indexed App Store user reviews of Main Street Insights by First Data Corporation, rated 3.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/main-street-insights/id928582570/reviews - App overview in markdown: https://appshunter.io/ios/app/main-street-insights/id928582570.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (19 of 50) ### 1/5 — Great App in theory but poor execution *2017-12-18, version 1.27.0* If the app would actually update it would be useful. It used to work consistently with a 1-2 day update lag but now its consistently 14+ days lag which starts to make the app worthless. Reaching out to support is as useful as a conversation with drywall. ### 1/5 — Terrible app and even worse customer service. *2017-10-16, version 1.27.0* My app almost never updates in real time. My last update was five days ago! I have not received a response from the apps help center or from my email inquiries even though I have tried several times. Terrible service and lousy app! ### 1/5 — Really Great Potential, Inconsistent Performance *2017-09-14, version 1.25* This app is really fantastic in concept, but fails to deliver reliable, timely, accurate results. Unfortunately, if data is not reliable, timely and/or accurate, it's useless. I have made several attempts to contact the company but have never gotten a reply back. ### 1/5 — App is Broken and Has Been for a Year *2017-06-15, version 1.25* Simply crap. Was great about a year ago, but they broke it back then and still haven't fixed. Sales data is wrong, features don't work, numbers are inaccurate/unreliable. Way to break an app...what happened you guys run out of ca$h?? Shameful. ### 1/5 — "Live Reporting" you wait days for *2017-05-15, version 1.25* When this app first came out, it was awesome! Instant reporting and you could hold your finger over the hours and it would tell you the exact $$ made that hour. Now, it typically lags a day or two, if not more, before you can view a days hourly break down and sales, takes forever to load sometimes, and just isn't as efficient as it should be. ### 1/5 — Horrible *2017-04-18, version 1.25* I've had this app for months waiting for it to start syncing up right. The design is beautiful and the app would be amazing if clover could get the syncing down. So as of now it is completely useless. Doesn't sync anything. Reports are never right. ### 1/5 — Insight is 0/20 *2017-03-16, version 1.25* Honestly this app used to work fairly well. I used to get a notice throughout the day if I met my earnings forecast but now it takes days. I cannot slide over the hours of a given day to see what had transpired. The updates and fixes are so incredibly sparse and intermittent that it is ineffective. They should probably consider that businesses use this tool regularly and newer businesses rely on its reporting. ### 1/5 — Horrible app *2017-03-13, version 1.25* Clover works but reporting is lousy. They keep saying that they're working on the bugs. I'm about fed up. Will probably cancel as soon as renewal comes up. Not the service they promised when they signed us up. Boo hiss! ### 1/5 — Huh? *2016-12-29, version 1.25* I get the weekly emailed updates for my business but as of over a year later I cannot log in. Somehow they have completely different info, not my phone number attached, I can't even access the app! I've called customer service so many times with no resolution. What's the point!!??? I guess the weekly email is cool but that's all I will ever see. So I don't even know if the app works well because I can't access my account!!! ### 1/5 — Not Insightful *2016-12-20, version 1.25* Waited 4 days until my data was imported (app advertises 24 hours). Once I finally got access...no data. Still no data after a week. Contacted customer service via chat on the app...no response. ### 1/5 — Frustrating! *2016-12-12, version 1.25* This would be a great app IF IT WORKED! Data is usually missing or incomplete. Can go weeks at a time with NO sales figures being captured or reported. As a result, I have zero confidence in the data it does (occasionally) display. I'm amazed that such a great POS system has such a pitiful reporting app. ### 2/5 — Wonderful features but hasn't updated in 7 days. *2016-12-01, version 1.25* Tried reaching out to customer service. No response. How have these bugs not yet been fixed? They're big ones. Is anyone reading these reviews? ### 1/5 — Please fix delay issues *2016-11-26, version 1.25* I have inquired for 4 months about the sporadic loading of data for our multiple accounts. Nothing has changed some accounts haven't updated in 2 months and other 15 days?? Is this normal if so not effective. ### 4/5 — Good for checking out local competition! *2016-11-03, version 1.25* Nice, simple graphs. Downloaded this to check out how my business is doing compared with similar businesses in my area. Thinking about using more features to see what other information is provided.... ### 4/5 — Very interesting *2016-11-02, version 1.25* Really interesting data! Can't wait to play around with it more. Can't believe the change in juice shop sales from summer leading into fall. ### 1/5 — Worst App *2016-10-28, version 1.25* This App has to be one of the worst I rely on the app to give me updates when I am away from my business but it can take more than a day to update the data it has so many issues and at times data does not load at all I am currently waiting 28hrs for data to update and customer service forget it. Love clover system but not the app don't bother ### 1/5 — Simply Awful *2016-10-15, version 1.25* It's been 6 months of same issues. Incorrect sales figures, showing sales processed at times my shop is not open. I've tried being patient & explaining the issues several times but typically met w "we're looking into it" & then no follow up. Last time they said that my "timezone seems incorrect." That was the end for me. There's really no point to having the app if their figures are incorrect & that has been the case but they have been "looking into it", since April. ### 2/5 — Not up to speed *2016-10-01, version 1.25* This app is not real time. It normally takes 2-3 days to get sales information. Sometimes you don't get it at all. It seems this could be easily fixed because if it was faster with data and accurate, it would be helpful and earned a better rating. I do have to say the customer service folks are quick and helpful, I wish the was as well. ### 1/5 — Zero Stars *2016-07-17, version 1.24* Terrible app, terrible customer service. Sometimes it takes 16 hours to update. I get plenty of emails and messages to get me to purchase options, but haven't had any resolution. Today all of my data disappeared except yesterday... lol if I ever see that data again I will be shocked. ## Most critical reviews (10 lowest-rated) ### 1/5 — “Expired Trial” *2021-05-16, version 2.0* Apparently my “trial period” has ended. Meanwhile, our business processes close to $100k a month with FISERV. I suppose I would be willing to pay a monthly fee for this service, but the only option I’m given is to call the service center. ### 1/5 — They need to stop advertising this *2021-04-21, version 2.0* I don’t even know if it works. They don’t tell you that you have to pay for it. Total joke like the rest is first data. ### 1/5 — Not updated and zero customer service *2019-11-22, version 1.51.0* Tried to use this mobile tool over many years. Often out of date and unresponsive customer service. I would expect much better technology alignment for Bank of America and the mobile needs of clients (I'm a 10+ year merchant). ### 1/5 — If I could give 0 stars.. *2019-10-01, version 1.51.0* I receive monthly insight email which is great, would love to access the information the app promises to provide yet upon logging in the app has plenty of bugs and doesn’t work to provide the promised information. It would be nice if they could figure it out.. ### 1/5 — Doesn’t work. No one cares *2019-04-30, version 1.51.0* This app used to work. Now I only receive emails with high level stats that point to the app. Then the app is blank. How can I get stats on my business? No one answers emails. No way to open a trouble ticket. ### 1/5 — Awful *2019-02-06, version 1.51.0* This app is constantly incorrect and for the last 3 months shows $0 every day! Seems I’m not the only one as many others have written bad reviews with the same problem and nothing is being done to fix it. 👎🏼 ### 1/5 — Still broken 0/20 *2019-01-23, version 1.51.0* I get the weekly email for “insights” and it pushed me to download the app. I thought it would be a good tool to download. I was wrong. It is literally the same app as the Dashboard app from Clover but this one is broken. I cannot access anything in it. Why push your customer to download an app that does not work?? Gave me a good laugh. I was reading through some reviews, seems like this has been a problem for over a year. Looks like I’ll be making the switch to Square pretty soon, at least they got their stuff together. ### 1/5 — Awful customer service *2018-12-28, version 1.51.0* I have called for weeks to have an update in my banking account and everyone says a different story of what to do. Three weeks later no change has been done, I haven’t received my deposits and I have to understand that it is the holidays. Not recommended at all. ### 1/5 — Terrible, no updates to fix *2018-08-24, version 1.27.0* This app used to be great. But then one day it started telling me that our shop was forecasted to make $1 million in sales. I wish! Now it tells me we will make $123 in sales. Just another example of why Clover is a crap product and an absolute waste of money. ### 1/5 — Never updates data *2018-06-20, version 1.27.0* Seems counter intuitive to be called insights and the data never updates. Very frustrated! It’s been 24 days since our last update. Doesn’t help us with our insights!!!😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Love the industry comparison *2016-11-09, version 1.25* This app is very useplful to help us keep up with our business and find our how we are doing vs the competition. ### 5/5 — Works as it describes *2016-07-13, version 1.23* It works as it is described. I prefer the weekly reports on Mondays. Friday's are too busy, although, Sunday would be kinda nice to see a preview of the previous week, and how we did on c/c sales. ### 5/5 — Awesome Business Insights *2016-06-29, version 1.22.0* This app is great and lets me see how my revenue compares each week. Love being able to keep track of returning customers, and especially comparing myself to similar businesses. The cohort feature is really cool, too. ### 5/5 — Just what we needed *2016-02-13, version 1.15.0* Easy to use and the and all the information a retailer needs at their fingertips ### 5/5 — Business simplified *2015-10-23, version 1.11.0* This app makes running my business a breeze! It's simple, user friendly, and right to the point. I can track all my figures from home! Two thumbs up. ### 5/5 — Works well *2015-10-02, version 1.10.0* Great app for my biz I really like the graphics Week to week sales - nice! ### 5/5 — Baker *2015-09-22, version 1.8.0* Great for testing performance of new products. I love the timeline view. ### 5/5 — I can't believe this is free! *2015-09-22, version 1.8.0* Pleasantly surprised by the utility I've gotten from Insightics. Within a few weeks I was already learning things I didn't know about my customers and my foot-traffic, which is huge for a small business owner that operates mostly in absentee. I check the app like clockwork when I wake up just to see how I did yesterday. Very cool, and would definitely recommend trying it out. Nothing to lose when it's free! ### 5/5 — Great app - helps me understand my sales *2015-09-22, version 1.8.0* This app is pretty cool. It helps me visualize things like new or existing customers, my sales trends on any given day, etc. Super useful ### 5/5 — Easy way to track my business *2015-09-22, version 1.8.0* Quick and easy way to see how my store is doing any given day. Plus tells me how other stores are doing the same day. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*