# Maine EMS Protocol App — user reviews > 26 indexed App Store user reviews of Maine EMS Protocol App by Maine Emergency Medical Services, rated 1.61/5 from 61 ratings. - Source: https://appshunter.io/ios/app/maine-ems-protocol-app/id775307283/reviews - App overview in markdown: https://appshunter.io/ios/app/maine-ems-protocol-app/id775307283.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 6 · 2★ 6 · 1★ 40 ## Newest reviews (6 of 26) ### 1/5 — Trash *2024-01-31, version 2024* App does not work with Dark Mode ### 1/5 — Crashes *2023-11-23* The app crashes when you open almost any protocol. It’s been this way for awhile and needs to get fixed!! Add a search feature. So you can quickly search the protocols. ### 1/5 — Constant Crashing *2022-11-08, version 2021.12* Half of the protocol tabs crash the app as soon as you open them on current iOS. Not at all helpful if you need to reference something quickly while on a call. ### 1/5 — App crashes *2022-10-02, version 2021.12* App crashes and can’t be used on iPhone 14 pro running iOS 16.0.2 ### 2/5 — New update *2018-01-11, version 2018.2* The fix update for the new roll out is still missing the new meds in thee calculation tab. Please fix. ### 2/5 — Problems *2017-09-23, version 2017.9* You need to fix/update this app. Zoom is annoying. Cannot look at combative patient protocol because it says that it's not downloaded and to check my internet connection. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-07-30, version 2024.12* This app is garbage, a lot like Maine EMS ### 1/5 — Fed up *2025-12-19, version 2024.12* Honestly the new update came out and the app hasn’t worked since, every time I try to open any protocol it tells me to go back and hit refresh, when I do that nothing ever happens, I deleted the app and redownloaded it hoping that would help, nope. If you’re going to make an app, know what you’re doing or hire someone who can do it right. ### 1/5 — Need off line acsess *2025-09-30, version 2024.12* You need to be able to access this offline, also if it needs an update you can’t see any protocols at all, these are some serious bugs. ### 1/5 — Worst App ever *2025-01-19, version 2024.12* Horrible app! If I could give it negative stars I would! Still not working. Can’t open protocols. When you try to, it says they aren’t downloaded and to go to previous page and refresh it. So glad Maine EMS forced us to switch to online protocols instead of the pocket ones when we can’t even use them. ### 1/5 — :( *2024-09-07, version 2024.12* I want it to work but I can’t get it to ### 1/5 — Crashes *2024-09-03, version 2024.12* The app crashes when you open almost any protocol. It’s been this way for awhile and needs to get fixed!! Add a search feature. So you can quickly search the protocols. ### 1/5 — Completely unusable *2024-06-27, version 2024.12* Forget during a run, this app crashes and is unable to load anything while on strong, stable WiFi. I am unable to get a single protocol to open or load. Teaching people to rely on an app that doesn’t work is dangerous. ### 1/5 — Inconsistent and unreliable *2024-03-31, version 2024.12* Constantly crashing, always needs update when you open the app regardless of how many times you have updated it in the past. Now unable to open ANY protocol. Just says “protocol not downloaded” and advises to refresh and is unchanging no matter how many re-downloads and refreshes my service and myself have tried. Do not rely on this app. ### 1/5 — Inconsistent *2024-02-01, version 2024.1* I’ve never used an app that is as inconsistent as this one. One day I use it and it works and the next day I can’t open the app without it crashing. I’m not sure how in this day and age it is not a stable well put together app. It is easy enough to find a better app maker and find a way to put out a easy to use intuitive app that ALWAYS works. Or at least almost always. I understand there’s always going to be glitches and bugs but it takes forever to get fixed and never seems to fully work right. ### 1/5 — Plug in not found *2024-01-31, version 2024* Our new protocols go into effect today and we can’t even use them on our phones!? This is absurd and unacceptable ## Most praised reviews (10 highest-rated) ### 4/5 — Good update to the app *2018-01-11, version 2018.2* App updated yesterday on my iPhone and it was buggy. This morning it updated again and works great. Thank you Maine EMS! ### 4/5 — Again, some disagreements with the calculator *2015-10-09, version 1.4* Pediatric seizures: Pink 6 lists Midazolam dosing as 0.2 mg/kg IM and 0.1 mg/kg IV. The drug calculator uses 0.3 mg/kg IM and 0.15 mg/kg IV for its calculations. Issues like this make the app a little suspect. ### 3/5 — Dark Mode *2024-01-31, version 2024* In the current app version, the titles are not visible in dark mode. ### 3/5 — Update this app!!! *2024-01-26, version 2021.12* I love this app, but I cannot use it anymore because it is not updated to the 2024 protocols. PLEASE UPDATE FOR YOUR PROVIDERS. ### 3/5 — Needs hyperlinks *2019-12-03, version 2019.22* If you are going to have “see Blue 3” in bold, the references should either be hyperlinked, or “Blue 3” needs to appear on the table of contents for Blue. The PDF version is hyperlinked. ### 3/5 — Update. *2018-01-10, version 2017.9* Please update the contacts for the hospitals in the app. Tired of going to an unfamiliar hospital and having to wait for the next available receptionist at the main entrance. Also update for 2018!!! ### 3/5 — iOS 11 update *2017-09-22, version 2017.9* Please fix zoom settings when opening the app. Everything on the main screen became small/compressed after the iOS 11 update. ### 3/5 — Protocol s *2016-04-10, version 1.5* Please number or tab protocols R5 - Chest Pain Checklist ### 2/5 — Problem *2024-03-04* Cannot open protocols stating they have not been downloaded and to return to the previous screen, going back, refreshing, and verifying internet connection do not fix the issue ### 2/5 — Crashing *2022-10-23, version 2021.12* It’s crashing on the IOS 16.0.3 Not all tabs, but anaphylaxis and half of cardiac tabs minimum. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*