# Maintenance Mobile — user reviews > 61 indexed App Store user reviews of Maintenance Mobile by Yardi Systems, Inc., rated 1.90/5 from 101 ratings. - Source: https://appshunter.io/ios/app/maintenance-mobile/id493578661/reviews - App overview in markdown: https://appshunter.io/ios/app/maintenance-mobile/id493578661.md - Rating breakdown: 5★ 16 · 4★ 5 · 3★ 3 · 2★ 4 · 1★ 73 ## What do users think of Maintenance Mobile? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 👍 Works well for licensed users - 👍 Great tool for mobile users **Cons** - 🐛 App crashes frequently - 🐛 Constantly logs out users - 🐛 Freezes and glitches often - 🐛 Difficult to get in and access work orders - 🐛 Never syncs attachments reliably - 🐛 Loss of time and money - 🐛 Not suitable for operations - 🐛 Pulls up work orders from other people - 🐛 Refuses to connect to server - 🐛 Worst piece of software - 🐛 Does not allow login - 🐛 Cannot access maintenance notes - 🐛 Minimal functionality - 🐛 Not user friendly - 🐛 Bad design, bad quality - 🐛 Poorly designed, under supported - 🐛 Clunky user interface - 🐛 Stores no data locally - 🐛 Data lost on restart - 🐛 Time-consuming navigation - 🐛 Inconsistent login behavior - 🐛 No notifications - 🐛 Cannot enter technician notes - 🐛 No facial recognition - 🐛 Lose productivity - 🐛 Feels like Windows 98 - 🐛 Horrible to use for work - 🐛 Constant pain and annoying - 🐛 Offers no opportunity for adjustments - 🐛 Mobile version not suitable for iPads - 🐛 Formatting for cell phone on iPad - 🐛 Sync issues - 🐛 Fails constantly - 🐛 Poorly implemented sync - 🐛 Issues closing work orders - 🐛 Cannot enter time out - 🐛 Cannot enter username - 🐛 Camera on in background - 🐛 Latest update broke time selector - 🐛 Slow loading or uploading - 🐛 Cannot type in password - 🐛 Stuck on sync screen - 🐛 Notes and time logs deleted on restart - 🐛 Antiquated user interface - 🐛 Stuck in the 90s - 🐛 Complicated work order completion - 🐛 Dark view on iPhone doesn't work - 🐛 Cannot see work orders correctly - 🐛 Update is too dark - 🐛 App is trash - 🐛 Never saves passwords - 🐛 Randomly deletes information - 🐛 WO stuck for months - 🐛 No support or response from developer - 🐛 Not easy to navigate - 🐛 Won't open after update - 🐛 Signature deleted on closing work order - 🐛 Cannot upload photos - 🐛 Cannot save login - 🐛 App not compatible with iPad Pro - 🐛 Not a good work order system - 🐛 Difficult to register - 🐛 Asked for database and shut down **Commonly reported bugs** - App crashes when sliding through pictures - App freezes all the time - Two-factor authentication 'remember for 30 days' doesn't work - Confirmation code time runs out - Never syncs attachments - Constantly logging out - Pulling up work orders from other people - Glitching - Refusing to connect to server - Does not allow login - Keep getting signed out - Not able to access maintenance notes - Lost data locally - Data lost on restart - Inconsistent login - No notifications - Won't let me enter technician notes - No facial recognition - Sync issues - Fails constantly - Poorly implemented sync - Issues closing work orders - Cannot enter time out - Section automatically prefilled with date and cannot be changed - Cannot enter username - Camera on in background - Latest update broke time selector - Slow loading or uploading - Cannot type in password field - Stuck on sync screen - Notes and time logs deleted on restart - Dark mode makes app unreadable - Cannot see work orders correctly - Signature is deleted when closing work order - Cannot upload photos - Cannot save login - App crashes when trying to login on iPad Pro - Formatting for cell phone on iPad **Most requested features** - Bring back camera and save icons - Use AI for scripting to fix bugs - Update app regularly - Re-write the app for bottom-to-top utilization - Add facial recognition - Sync in the background - Push notifications for new work orders - Tablet version needed - Ability to sort work orders - Ability to assign work orders - Ability to upload videos - Change status to 'in progress' when clocked in - Direct support email to developer - Preserve local storage when offline ## Newest reviews (16 of 61) ### 1/5 — Don't even try it!!!! *2023-11-01* I don't like negative reviews unless it is an absolute must. This should not be available on the app store for anyone using any kind of device. Minimal functionality and not user friendly. Bad design, bad quality, and to whoever the developer is, I'm sorry but you have to step your game up. If you're going to do something do it right. It has potential, but none in the foreseeable future. ### 1/5 — Muy mala la aplicación *2023-07-30, version 5.4.3* Nunca me a dejado entrar. ### 1/5 — A Poorly Designed, Under Supported App *2023-03-13* This app suffers from all the same problems it did 5 years ago, which indicates Yardi never works to improve the user experience. Of course, Yardi One and Yardi Voyager just access the same data on the backend, and seem to suffer a similar level of clunkyness. By my estimation, the problem is no just with this lousy app, but the entire system, the database, the desktop interface, and this dreaded mobile app. ### 1/5 — If your employer moves to Yardi, quit immediately. *2023-01-14* This software is completely useless for getting work done. It is buggy, constantly freezes, and stores no data locally, so when you go to restart the app all your data is lost. It takes so much time to navigate through Yardi’s asinine user interface that we end up spending as much time entering data as we do working. It’s absurd. Only someone who has never done a day of work in their life would think to use this trash application. There is no way the Yardi corporation uses their own software to manage their own workflow, it would be ridiculous. Or maybe they do, and that’s why they can’t seem to get any work done to improve it. ### 1/5 — Inconsistent *2022-11-29, version 5.4.3* Got logged out for some reason when I had “remember login” selected and can’t find a link to reset password anywhere. ### 1/5 — Needs work *2022-11-17* I never review apps. Ever. But this app negatively impacts my productivity in a big way. No notifications, wont let me enter technician notes so I can’t complete a work order, no facial recognition to open app. This needs fixed!! ### 1/5 — Lose Productivity *2022-07-26, version 5.4.2* This app has so much potential and it takes up so much of your time. I have it on android and iOS and obviously the iOS version is better but I’m losing productivity with this app the way that it is. I’m forced to give 1 star until I see a big change in a positive way. It feels as tho I’ve logged on to windows 98. It costs money to make changes, so for all the property management companies out there that pay to use this app, you should take that money and put it towards a few upgrades. Damm ### 1/5 — Update!! *2022-04-18, version 5.4.2* Please for the love of god update the app. ### 1/5 — The worst app ever *2022-04-12* This app is horrible to use for work, a constant pain, and always annoying. Without anyone showing you what to do you will struggle to learn how to use the app. Even if you were taught the app offers no opportunity to make adjustments on work orders. This app is supposed to aid me in doing my job but it is quickly becoming the worst part. ### 1/5 — Awful *2022-02-07* Fails constantly, looks like iOS 3 still. Very clunky. Why does it sync sometimes in the background, but 98% will just fail out if it looses focus? Obviously it’s in there but is poorly implemented. I shouldn’t have to force close it all the time to get it to work. ### 1/5 — Update issues *2022-01-11, version 5.4.1* Since update there are issues closing workorders ### 2/5 — Not working *2022-01-04* Since the most recent app update. I can not close any work orders due not being able to enter a time out. That section gets automatically prefilled with a date and it can’t be changed. Please correct this issue ### 1/5 — Worked great until the last update *2022-01-04* Everything worked as it should until the latest update. Now it wont allow me to enter my user name only password. Therefore I can’t log in to close out work orders. ### 1/5 — Most non-user friendly app *2022-01-04, version 5.4.0* This app performs like an original iPhone app. It is beyond clunky, I’ve downloaded and reinstalled and I cant enter my username… I can tap on password though. And my camera is on in the background when using the app? What?? This app can be so good but they don’t put in the effort ### 1/5 — Latest Update *2022-01-04* Latest update won’t let me select a time out on work orders. As soon as I select a time in, both time out and tech notes automatically fill with todays date and won’t change at all, ultimately making my input invalid. Please fix. ### 1/5 — Good afternoon *2021-09-22, version 5.3.1* Dear Yardi, I have a problem with your app the it’s taking he’s long time to loading or uploading I’m very sad 😞 from your app 😡😡😡😡😡😡😡😡😡😡😡 Please update ## Most critical reviews (10 lowest-rated) ### 1/5 — Pictures *2025-10-21* App crashes every time I try to slide through pictures. Constantly kicks you out and the last update was 9 months ago. If my company didn’t use it, I wouldn’t. ### 1/5 — Bring back the camera and save icons *2025-09-23* They absolutely trashed this app with the last update getting rid of all the useful features like auto save in a camera that doesn’t take six taps to open and save ### 1/5 — Junk *2025-04-09, version 5.4.7* I had to give it one star to leave a review I wouldn’t give it any if I could. Freezes all the time now this two factor authentication you go and click remember for 30 days and doesn’t even work a waste of time. By the time you go and receive the confirmation code to verify the two factor authentication time runs out then you have to resend it again the biggest joke of an app ever. It’s 2025 use AI for scripting to fix all these bugs! ### 1/5 — Horrible *2025-04-07, version 5.4.7* This app and the new update are horrible. Very difficult to get in and get my work orders. ### 1/5 — Never syncs attachments *2025-02-18* Can yall fix the issues with this app? Have to open and close this app 10 times just to sync the attachments for ONE PHOTO on a work order. Shouldn’t be that hard to update your app regularly ### 1/5 — App rate *2024-08-29* This app is loss of time and money! The app is not suitable for this type of of operation! Delays in assignments from top management to the trades will delay the action, including emergency actions. The advice of “do not work, if the job is not assigned !” is bringing down the MRO. The cause of such app is to assist the account department, but it will bring negative impact of the RMs, arms and service trades! Overall, I will recommend re-writing the app for bottom-to-top utilization! Once again, GIGO! ### 1/5 — One of the worst *2024-08-24, version 5.4.5* App constantly is logging you out, pulling up work orders from other people, glitching, refusing to connect to server, and the list goes on. Truly, one of the worst apps I’ve ever used and I was not forced to I wouldn’t. ### 1/5 — Worst app ever *2024-04-05* I work in IT for a company that uses Yardi for work order processing. The desktop functionality is fine but this mobile app is the WORST piece of software I have ever administered. I am constantly taking phone calls from end users regarding their issues and frustrations. ### 1/5 — Does not work *2024-03-27, version 5.4.5* I have deleted and downloaded again now does not allow me to log in at all. 🗑️🚮 ### 1/5 — Logging in issues and Maintenance notes *2024-02-14* I keep getting signed out every other day even after selecting the setting to keep me signed in. And not able to access maintenance notes. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-04-12* This app is so convenient and easy to use. Convenient because we take our phone everywhere. Easy to use because you go right in the app and use it. ### 5/5 — Works well! *2013-09-04, version 2.0.1* First of all, YOU HAVE TO BE LICENSED TO USE YARDI VOYAGER MAINTENANCE, which is part of Yardi Voyager. This is NOT a maintenance program. It is merely the mobile work order accessory TO the maintenance portion of the program. It's not all things to all people, but it's very good at what it does. If you've got Voyager and you're NOT using this, you really are missing out on efficient maintenance management. ### 4/5 — Great tool *2018-01-24, version 4.4.3* Awesome for our mobile users. Could be 5 star if it supported AppConnec Custom Configuration. This would make managing our hundreds of deployed devices far easier. ### 3/5 — It’s ok. *2022-04-13* For the most part. I really wish it would just sync in the background. Really really annoying when I leave the app and come back to read a w/o description. Then it starts syncing again. Also, I have tried everything I can think of but I do not get push notifications when a w/o is added. My coworkers with androids do though. ### 3/5 — doesn’t work on iPad *2021-01-21* despite the Compatibility line in the Information section saying “Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.” it will not load on any of our iPads which have iOS 14.1 ### 3/5 — Update is to dark *2020-04-25, version 5.2.3* Love the accessibility on the go, bur the new “update” made it so I can’t see what anything. Please fix ASAP! ### 3/5 — It’s Okay *2020-03-05, version 5.2.2* It’s nice and works fine. Wished it had a few more features like the ability to upload videos. Wished that if you clock into a work order, it would change the status to “in progress” and not “scheduled” because it is in fact in progress. ### 3/5 — Not bad but *2014-09-02, version 2.2.0* Should be able to sort different work orders and assign w/o 's ### 2/5 — Logging in issues and Maintenance notes *2023-05-05* I keep getting signed out every other day even after selecting the setting to keep me signed in. And not able to access maintenance notes. ### 2/5 — Mobile Version not suitable for iPads *2022-02-17, version 5.4.2* When using on iPad the formatting is created for a cell phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*