# Major Cineplex — user reviews > 74 indexed App Store user reviews of Major Cineplex by MAJOR CINEPLEX GROUP PUBLIC CO., LTD., rated 3.50/5 from 24 ratings. - Source: https://appshunter.io/ios/app/major-cineplex/id465350288/reviews - App overview in markdown: https://appshunter.io/ios/app/major-cineplex/id465350288.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 7 ## Newest reviews (16 of 74) ### 2/5 — Always need updates *2025-09-17* 🥹 ### 4/5 — Easy to use, but… *2024-05-09, version 7.10.0* I live the app and use it when I can. It’s easy to pay and having the tickets on my phone simplifies everything. My only complaint is that I am unable to book the ultra seating at either of the two cinemas in Chiang Mai. For example, today I had to book in person for the ultra seating in theatre 7 at Central Airport Chiang Mai cinema as although they are showing in the application there is no way to select them. This applies whether I use my iPhone or iPad so it’s definitely an application issue. If you could fix that I would give 5 stars as everything else is perfect. ### 2/5 — A nice app when it actually works *2023-02-06, version 7.6.3* Title. To view and find cinemas and movies near you coming soon or to check out what’s on at the weekend it’s great. But I am trying to buy tickets and it logs me out every few minutes as well as telling me I have the wrong OTP (I don’t obviously) as well as saying it has internal errors when I try to purchase tickets. Please fix ### 1/5 — Failure even account registration *2022-07-14, version 7.3.0* Internal server error at first while registering phone number. :( ### 1/5 — Cannot book without phone number *2022-05-20, version 7.1.1* This is absurd that you can no longer book a ticket without giving a phone number with this new version of the app. Utterly unnecessary and offensive. ### 1/5 — Why can not book by kasikorn bank why??????????????????????????????????????????? *2022-04-14, version 6.4.4* 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 ### 1/5 — 6.1.9 ERROR !!! *2019-11-25, version 6.1.9* 6.1.9 ERROR !!! Please fix it ASAP !!! ### 1/5 — Terrible app! Horrible customer service! *2019-10-23, version 6.1.6* Tried to purchase a ticket and the app took the money from account and didn’t give me any ticket! Have spent AGES on the line to customer service and nobody answers the phone. I had to call my bank and have them CANCEL the transaction. Terrible customer support and the app is a slow, buggy and FAULTY mess. Do not download this app!!! ### 1/5 — Keeps crashing! *2019-10-20, version 6.1.5* Forced to download this app as the previous app (which works) became discontinued.......now I can’t even check movies without the app crashing! Was using the previous app a lot to book my seats, so disappointed I can’t do this now. ### 1/5 — Well big company nice app but *2019-05-17, version 5.9.1* Why oh why a large company can’t run a computer system that allows you to book more than a few hours a head is crazy. Investors in this business must be crazy not to push for improvements in the system. The reviews lost because it just in not possible to pre book seats must be enormous. Crazy. App is useless if you can’t book in advance or see what tomorrow’s times are. No better calling the telephone center they can’t say ether because there system is the same. ### 1/5 — Can buy tickets *2019-04-24* The app used to work but now whenever you try to pay for the ticket I get a error with my payment..no matter what method I use even when trying to do online bank payment I get the error before it even goes to my bank ### 2/5 — Never able to book by app *2019-04-24* The application only serves function to check times. However when trying to do advance bookings, I’m always having trouble. This app really needs to fix this function, otherwise no point. ### 1/5 — Very slow while using. *2018-12-29, version 5.9.1* This app is very slow. I do not prefer or suggest this app to anyone. I give 0 star rateing to the app. ### 3/5 — Needs fixing *2018-12-17, version 5.9.1* Good but crashes sometimes when I change the cinema on the main page & I have to restart the app after a trailer has finished playing fullscreen as there is no way back into the app, only a black screen. Iphone 6. Ios9 ### 4/5 — App is working after updating the new fix *2018-05-22* Working now on iPhone 8 Plus. Thank you! ### 1/5 — I can’t even open the app!!! *2018-05-21, version 5.5.0* Plz update!!! Sometimes went wrong. App is close immediately i open it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Contact us doesn’t work *2025-12-23* The incompetence continues unabated. This app is appalling. The latest version is supposed to add/ improve the contact us functionality, but it remains completely broken. ### 1/5 — Terrible *2025-02-03* Don’t waste your time with this subpar app! It’s a scam and they will overcharge you! ### 1/5 — App crashes after iOS 18.x update *2025-01-23* The app starts to load then crashes. Problem started after iOS 18 update. Two app updates were released after iOS 18 update but failed to fix the issue. ### 1/5 — Can’t use Canadian phone number. *2024-08-18, version 7.13.1* I can’t use a Canadian phone number on this app and this app is available in Canada from some reason idk. ### 1/5 — Appalling *2024-07-20* This app is appalling from start to finish. The developers should be ashamed of themselves. It opens with an advertisement, forgets my favorites cinemas ALL THE TIME and requires a phone number to book tickets (even if they are fully paid for). An abomination. ### 1/5 — Complete waste *2023-10-15* Why bother releasing an app that does not work? Just like every other comment, you can check movie times, but you cannot even create an account. Whoever made this should be fired. Zero quality control. ### 1/5 — Downhill *2023-09-09* This app used to be okay, but now it is buggy and requires a phone number to book tickets. This is unacceptable since the tickets are already paid for. Why do you need my phone number? Also, the app never remembers the theaters I have saved as favorites. Huge waste of time. ### 1/5 — Does not keep your email safe! *2023-09-06, version 7.7.4* This app either sells your email address to marketers or has unsafe data retention. I use a unique email address for every account I sign up for. The email address I used for this app receives spam and phishing messages. The only way for them to get that (randomly generated) email address is for this company to sell it to them, or hackers stole it (and probably everyone else’s data from this company). Do not use your real email address when signing up! ### 1/5 — Incomplete information *2023-07-06, version 7.7.2* Only shows one cinema in hua hin- there are two, an only book for same day - very poor ### 1/5 — A fine app that’s been turned into rubbish *2023-06-30* This app has turn to complete garbage over the last couple of years. It’s buggy, never remembers settings (even simple ones like favorite cinemas) and now requires your phone number in order to reserve a seat. NO THANKS. It is clear that the lunatics have taken over the asylum. This is a project obviously being led by someone who has an inflated sense of their business acumen with no regard whatsoever for the needs of a human who actually wants to spend money watching a movie in the theater. Fire that idiot. Please. In the meantime, I’ll be watching Netflix at home. ## Most praised reviews (10 highest-rated) ### 5/5 — Pretty good! *2026-06-08* My hat’s off to Major Cineplex for releasing a decent international version of their app. I’m used to half-functional versions of most apps that are for businesses in Southeast Asia, so I’m calling this a win. **Developer response:** Thank you for download our application. Have fun to watching movies,and enjoy with popcorn. ### 5/5 — Happy subscriber *2026-02-16, version 7.33.0* I have booked so many movies from the app for myself and friends. The QR code issuance and payments always work. The interface is seamless and beautiful. One of the best apps in Thailand. Well done! ### 5/5 — D *2025-07-19, version 7.22.0* Dd ### 5/5 — Fixed login *2023-12-03* Seems like they have fixed the login issues and the issues that were in the previous comments. I just hope they quality control before they release future versions. ### 5/5 — 007 *2015-11-27, version 2.10.2* Spectre โคตรสุดยอด ### 5/5 — Cool! *2014-09-14, version 2.9.2* This is the best app ever! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ ### 5/5 — First *2014-06-27, version 2.9.2* Great app no bugs or anything ### 5/5 — Good App.! *2014-04-19, version 2.9.0* Ease to check movies round ### 5/5 — Best for check round movies *2014-01-04* Easy check round, movie, location. It works great ### 5/5 — Shion *2014-01-01, version 2.6* Love this app!! Help me so much :-D --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*