# MakeSpace ® — Your Closet in the Cloud > On-demand physical storage with app-based pickup, delivery, and item cataloging. (iPhone/iPad app by MakeSpace Inc..) - Source: https://appshunter.io/ios/app/makespace/id956293592 (this page in markdown: same URL + `.md`) - Developer: [MakeSpace Inc.](https://appshunter.io/developer/956293591) - Category: Lifestyle, Productivity - Price: Free - Rating: 4.70/5 from 1,458 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 108 MB - Languages: American English - Released: 2015-01-21 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/makespace/id956293592/reviews.md ## What is MakeSpace ®? “The same philosophy behind Dropbox can declutter your life (and closets)” - Quartz “The Dropbox For Physical Storage.” - TechCrunch “The Best Schlep Free Storage” - New York Magazine “A mixture of mobile apps, cloud technology and old-fashioned logistics to create an Uber for self-storage.” - Crain’s Business A new kind of storage that does the heavy lifting for you, MakeSpace picks up, hauls, and stores your stuff—all for less than the cost of traditional self-storage. Never visit a storage unit again. Use the app to easily schedule pickups and deliveries, and to keep tabs on your stored items with a complete photo catalog of your stuff. Features: - Quickly schedule pickups and deliveries with just a few taps. - Easily view and manage your stored items and appointments in the “My Stuff” section. - View your MakeSpace team's progress on a live map when they’re en route to you. - Manage a photo catalog of every item you’ve stored. Don’t want to catalog your stuff yourself? Just let us know when you make your appointment, and we'll take photos for you. - View your account history and notifications. - Tip your team after they've completed an appointment. - Get an accurate estimate before your pickup with Apple’s AR feature (ARKit) that lets you measure your items right on your phone. Areas we serve: MakeSpace’s 5-star local service covers NYC, Chicago, Los Angeles, and Washington D.C. Questions or comments? Email iphone@makespace.com ## Key features - Schedule pickups and deliveries via app - View and manage stored items - Live map tracking of service teams - Photo catalog of stored items - ARKit for item measurement - Tip service teams ## What do users think of MakeSpace ®? Overall sentiment: negative **Pros** - 🤩 Excellent service and professionalism - 👍 Convenient and easy to use - 🚀 Efficient and quick pickup/delivery - 🧑‍💻 Great customer service **Cons** - 🐛 Buggy and unreliable app - 🤯 Lost or damaged items - 💰 Unexpected charges and fees - 🤔 Poor communication and lack of transparency **Commonly reported bugs** - Login issues and app crashes - Incorrect pricing and scheduling information - Inability to confirm pickup/delivery details **Most requested features** - Improved app stability and user experience - Better tracking and accountability for stored items - More flexible and transparent pricing options ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/makespace/id956293592/reviews.md ### 1/5 — Stay far away from this company. *2022-04-21, version 3.11.9* Do not use this company. If I could give it zero stars I would. All our stuff was essentially held hostage for a month after we requested it back. Half of it was damaged or completely broken. Customer service is a nightmare. They care more about new clients than existing ones. Be ware - they even try to get you to agree contractually to NOT leave any bad reviews online. That should tell you enough. Stay far. Far. Away. ### 1/5 — makespace lost me hundreds of $$ *2022-03-15, version 3.11.9* I signed up for makespace when moving out of my apartment last minute during the pandemic. Because the service is so limited (only can retrieve items from the city they're stored, no shipping), I had to make a separate trip to retrieve my items and move them into a more permanent storage unit. When I went to review the items at a later date, i found that makespace had lost my casper mattress and damaged a bunch of my furniture - despite saying all the boxes were accounted for when they dropped it off. since i moved the boxes from one location to another, they were extremely unhelpful and refused to help me at all regarding the items they lost and damaged. i'm so disappointed with the lack of professionalism and would never recommend this service to anyone. ### 1/5 — Major oversight with this app *2022-02-10, version 3.11.9* If you created an account via Facebook on their website there is not option to log in with Facebook on the app. Because I signed up through Facebook I am not able to log in with just my email. Have to resort to using the mobile browser instead. ### 1/5 — App is broken and unusable. *2021-11-20, version 3.11.6* There is no way to confirm the pickup on the final checkout page. I’ve tried to set it 4 times now, starting freshly each time, and it’s the same issue every time. I’ve attempted to use their website instead but for some reason the website appointment pricing is almost 7x what it is in the app. I’ll be choosing one of Makespace’s competitors instead. ### 5/5 — Amazing drop off! *2021-10-23, version 3.11.5* Victor and James we’re wonderful. Got here in time and unloaded in a second. Both were so nice and helpful. Overall really happy with my experience with MakeSpace!! ### 5/5 — Service is amazing, app is absolutely trash *2021-09-09, version 3.11.3* I can’t say enough about the service overall- the movers are all great guys, really good bang for your buck. That being said, the app has so many bugs and is not user friendly at all. It’s literally their one fatal flaw. You log in, and it’s a blank screen and I have to cancel out and then try again. Every time. Also not intuitive as an app at all. Doesn’t make sense where a lot of things are. Need a major update on it! But AGAIN can’t recommend their services enough. I moved from Boston to Madison, WI for 3 months and needed to store my furniture. They came and got my stuff, guys were 10/10, and then when I came back they delivered my stuff promptly, all wrapped up (only two damaged items). This is a rambling review (over caffeinated today), tldr: service good, app bad ☺️ ### 3/5 — Great service! *2021-08-24, version 3.11.1* My only complaint is a really poor login system. I get logged out of the app at least daily and the only way to log back in is deleting the app and reinstalling it. ### 2/5 — Love MakeSpace, not this app *2021-06-24, version 3.10.8* MakeSpace is a great service but the app just stopped working for me. Even after updates, for months I was never able to log in (I’d log in and be stuck at a loading screen forever). Eventually I just deleted the app because it’s easier to just go on the website via Safari. ### 5/5 — Excellent service! *2021-02-21, version 3.10.0* My appointment was today and Curt maybe Kurt and Alexa were our movers. They were amazing and very helpful. Once my house sells, I will definitely use MakeSpace again. You truly are full service. ### 4/5 — Good *2020-12-26, version 3.9.4* I used MakeSpace twice and i would use it again. There were some issues with the delivery but overall they did the job and helped me store my furniture with free delivery and pick up. My TV was broken when it came but i emailed their customer service and they reimbursed me in the next month. ## Frequently asked questions about MakeSpace ® ### What does MakeSpace do? MakeSpace provides a full-service storage solution where they pick up your items, transport them to their secure facility, and store them for you. You can then schedule deliveries back to your location whenever you need your belongings. ### How do I manage my stored items? You can easily manage all your stored items and appointments through the app's 'My Stuff' section. The app also maintains a complete photo catalog of everything you've stored, which you can view at any time. ### Is MakeSpace free to use? The MakeSpace app itself is free to download and use for managing your storage. The cost is associated with the storage service itself, which is billed separately based on the volume of items stored. ### What areas does MakeSpace serve? MakeSpace currently offers its services in major metropolitan areas including New York City, Chicago, Los Angeles, and Washington D.C. Check their website or app for the most up-to-date service area information. ### Can I see where the pickup team is? Yes, the app features a live map that allows you to track the progress of your MakeSpace team when they are en route to your location for pickups or deliveries. ## Version history (last 5 releases) ### 3.11.9 — 2022-01-22 - A fix for updating an item's description within the app. ### 3.11.8 — 2022-01-10 - Updates to the dashboard to reflect changes to our product offering. ### 3.11.7 — 2021-12-10 - Updates to the dashboard to reflect changes to our product offering. ### 3.11.6 — 2021-11-15 - A new onboarding experience and more updates to how we handle login. - Under the hood changes to reflect changes to our product offering. ### 3.11.5 — 2021-10-19 - When finalizing an appointment, you can now see the total cubic footage of any requested items to be retrieved from storage. - Under the hood improvements. ## Apps similar to MakeSpace ® | App | Rating | Price | Category | | --- | --- | --- | --- | | [URBN Playground](https://appshunter.io/ios/app/urbn-playground/id1341842130) | 1.9 (71) | Free | Lifestyle | | [PRIV - Salon delivered to you](https://appshunter.io/ios/app/priv-salon-delivered-to-you/id796726649) | 4.8 (3,737) | Free | Lifestyle | | [StreetEasy NYC Rentals](https://appshunter.io/ios/app/streeteasy-nyc-rentals/id1199581182) | 4.8 (10,041) | Free | Lifestyle | | [StreetEasy NYC Rentals & Sales](https://appshunter.io/ios/app/streeteasy-nyc-rentals-and-sales/id660363289) | 4.8 (129,407) | Free | Lifestyle | | [Blueground](https://appshunter.io/ios/app/blueground/id1183301329) | 4.6 (4,128) | Free | Lifestyle | | [Taskrabbit Delivery](https://appshunter.io/ios/app/taskrabbit-delivery/id881999615) | 4.7 (37,944) | Free | Lifestyle | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*