# Makwa \| Laundry marketplace — user reviews

> 4 indexed App Store user reviews of Makwa | Laundry marketplace by QSZ Technologies for IT, rated 3.50/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/makwa-laundry-marketplace/id1457363929/reviews
- App overview in markdown: https://appshunter.io/ios/app/makwa-laundry-marketplace/id1457363929.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (4 lowest-rated)

### 1/5 — First time user (incomplete experience)

*2022-01-04*

I live in Dokki and selected “Roma” as my laundry service. They called to confirm my order. I went into detail what I needed done. They told me they will arrive at 3. I prepared all the things and put it by the door. At 3:30 pm they canceled, and now what should I do? Even though Makwa is not accountable for the transactions that happen in the marketplace, they are still responsible for “quality “ customer service. So far, unimpressed

### 1/5 — Mkassem2

*2019-11-08*

Lost many things , always late , no communication at all no phone number you can’t call anyone if you lost any of your stuff , maybe i can  recommend you  in the future when you have a professional  management .

### 5/5 — 10/10

*2021-07-27*

Excellent service , excellent packaging, always available for communication

### 5/5 — Great app and service.

*2019-07-27*

The app is simple and easy to use. And the fact that you can customize your preference of having your clothes hanged or folded through the app is certainly a plus.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*