# Malaicha — user reviews > 16 indexed App Store user reviews of Malaicha by Telestream Communications Pty Ltd, rated 2.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/malaicha/id1500254442/reviews - App overview in markdown: https://appshunter.io/ios/app/malaicha/id1500254442.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Most critical reviews (10 lowest-rated) ### 1/5 — Documents *2024-12-21, version 2.7* Hey you guys asked for all my life’s details , but at the end your app crashed . Now I’m tryna re create an account and it says don’t I exist , but when I log in it’s asking for a pin .and it says I’m an existing account holder . How am I going to clear my stuff that was uploaded ? ### 1/5 — Disappointing *2022-02-01, version 2.6* The new Malaicha that is in collaboration with choppies is the worst, there is fewer products and the prices are not friendly as well. I will no longer be using malaicha.com again ### 1/5 — PoPI Act *2021-01-31, version 2.4* This is a online store or shop not a bank or financial institution. We are just buying food not sending or receive money through your app unless if am missing something therefore am not going to sign with my identity just to buy food. ### 1/5 — Rebecca *2021-01-24, version 2.4* I really want to use your services but i dont understand why you need a picture if id/passport... There are to many risks... its the fisrt time i am asked this type of things using an app. Checkers, woolworth, takelot, not even Amazon ask this. Please adjust. ### 1/5 — Not satisfied *2020-07-10, version 1.3* I'm disappointed on the fact that most of the people using the App to buy good going to Hwnange struggle, please l repeat activate a pickup point in Hwange as well. Thank you ### 1/5 — Identity theft risk *2020-06-16, version 1.3* I have used many online shopping apps but never have I been asked to give up so much information. As an IT person I can’t register with you and risk identity theft. It really looked like a very good app and convenient way to help our families back home but the cost of identity theft is too much for me to handle. ### 1/5 — crashes *2020-06-03, version 1.3* After various attempts to log it it keeps saying an error occurred. Can’t even use it ### 1/5 — Unsuccessful *2020-05-31, version 1.3* Used the app before and the service was amazing. However, I’ve been trying to use it again recently but when i log in it tells me “unsuccessful”. This has been happening for a whole week straight. Tried whatsapping the given number but no response 🙇🏿‍♀️ ### 1/5 — Registry *2020-04-29* You can’t seem to register if you don’t have a South African number...im located in Canada and it rejects my phone number. ### 2/5 — Only Zim option *2024-12-16, version 2.7* Hi, I see one can only send groceries to Zimbabwe. Is it possible to include other countries as well because it’s very limited? ## Most praised reviews (6 highest-rated) ### 5/5 — Thank you *2020-05-09, version 1.1* Thank you for creating an app that truly benefits the society! ### 5/5 — Service *2020-04-23, version 1.0* Very reliable and efficient, especially in this difficult time. THANK YOU Malaicha ### 5/5 — The best way to send goods and groceries to Zimbabwe *2020-04-17, version 1.0* My family received their food. Thank you Malaicha for the best service. I love you guys🖤 ### 4/5 — Service *2020-04-24, version 1.1* Please make a provision on the App for customers to suggest inclusion of other basic goods on the shopping list ### 3/5 — Email Invoice *2020-07-19, version 1.3* May you please email the invoice to the purchaser showing all the items that have been bought. It will assist the recipient to check that they are receiving all the items that has been bought through the app. ### 2/5 — Unsuccessful Message *2020-06-02, version 1.3* Cannot login on IOS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*