# Malaysia Airlines — Proudly Malaysian Fly Malaysia

> Full-service national airline app for booking, managing flights, and travel services. (iPhone/iPad app by MALAYSIA AIRLINES BERHAD.)

- Source: https://appshunter.io/ios/app/malaysia-airlines/id1220318722 (this page in markdown: same URL + `.md`)
- Developer: [MALAYSIA AIRLINES BERHAD](https://appshunter.io/developer/1220318721)
- Category: Travel, Business
- Price: Free
- Rating: 4.70/5 from 2,567 App Store ratings · 522 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 109 MB
- Languages: American English
- Released: 2017-06-03
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/malaysia-airlines/id1220318722/reviews.md

## What is Malaysia Airlines?

Experience the world with a touch of Malaysian Hospitality.    

We are the full-service national flag carrier of Malaysia, and our ultimate goal is to get you to where you need to be comfortably and conveniently with all the warmth and friendliness of our Malaysian culture.  

As a member of the oneworld Alliance, you can also expect a superior and seamless travel experience that lets you access the benefits and perks from 14 different airlines across the world.    

Business, leisure, or maybe a blend of both. Our app is designed to accommodate all your travel needs right at your fingertips.    

What can you do on the app?    

-Book flight tickets.   
One-way or round-trip. Easily search, book and manage your flights directly from your device.   

-Manage your flight itinerary.    
View or modify your upcoming flights and past trips based on your booking, last name or Enrich account.   

-Store your boarding pass(es).   
Experience a seamless journey with the convenience of digital boarding passes.   

-Book trips with MHholidays.     
Flights, hotels or tours. Choose from a variety of packages that suit your holiday needs.   

-View your Enrich membership profile.     
Keep track of your available points and tier status with a summary of your account.   

-Make the most of your journey with Enrich.     
Redeem travel benefits and lifestyle privileges for every mile you fly.   

-Shop from wherever you are.    
Access Temptations and Journify all in one place.    

-Travel like a VIP with MHexplorer.    
Discover the world and enjoy exclusive perks with our Student Travel Programme.    

Download the app now to experience Malaysian Hospitality like never before. See you on board soon.

## Key features

- Book flight tickets
- Manage flight itinerary
- Store digital boarding passes
- Book holiday packages
- View Enrich membership profile
- Shop travel essentials

## What do users think of Malaysia Airlines?

Overall sentiment: negative

**Pros**

- 👍 Good service
- 👍 Easy to use app
- 👍 Excellent customer service
- 👍 Smooth and easy booking
- 👍 Convenient app
- 👍 Quick and handy

**Cons**

- 🐛 Buggy app with glitches
- 🐛 Slow and unresponsive
- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Unreliable app
- 🐛 Poor user experience
- 🐛 Difficult to use
- 🐛 Misleading information
- 🐛 Lack of features
- 🐛 Outdated and clunky

**Commonly reported bugs**

- White screen issue during booking
- Unable to select dates correctly
- Booking payment issues
- Inconsistent seat selection
- Inability to update passenger details
- Enrich membership login problems
- App crashing on latest iOS version

**Most requested features**

- Ability to add Enrich card to Apple Wallet
- More sophisticated password options for security
- Biometric login for the app
- Ability to scan passport details for faster booking
- Notification for gate and terminal details before flights
- Multi-city booking option
- Better integration with loyalty program

## Recent user reviews (10 of 522)

All indexed reviews: https://appshunter.io/ios/app/malaysia-airlines/id1220318722/reviews.md

### 2/5 — Getting Better

*2026-08-19, version 30.0.56*

Ever improving, but still lagging at certain stages. Could be better when the user goes ‘back’ - to amend details etc.

How about incorporating biometric log on for the app? 

Also, how about allowing more sophisticated password entries, for greater security?

Update (19/08/26)- doesn’t read the scan or photo of the passport very well when checking in! Fix!

### 1/5 — Honestly the worst airline app

*2026-08-10, version 30.0.55*

Can’t check in, can’t login. Process for registration is slow and laborious. So much to fix with this app!

### 1/5 — Doesn’t allow adding frequent flyer details in app

*2026-08-10, version 30.0.55*

Very inconvenient check-in process, having a hard time adding frequent flyer details as well as getting boarding pass in app

### 1/5 — Almost unusable

*2026-07-31*

As an experienced traveller who works in technology, I have to say trying to sign up to this service was nigh on impossible. It wouldn’t allow use of standard email addresses (reason unknown; no explanation given); then tried using Gmail (didn’t provide option for use of Passkey so had to reset my Gmail account!); then sent various messages to my mobile (some worked and some didn’t, within time limits). Quite astounding. I was wondering if their app had been hacked as it was so bad it seemed hard to believe. For Devs: using iPhone 16; latest iOS; accepted cookies for shell app etc.

**Developer response:** Dear Scott Macca, Thank you for your review & apologies for any inconvenience. If we may ask, if you still having difficulty navigating our app, kindly share print screen / video where the error occurred, mobile number, device model & operating system kindly send to mobile.support@malaysiaairlines.com. (Please note that the email is a no-reply inbox meant to collecting details for internal investigation). We hope to have another chance to provide you with a better experience.

### 1/5 — Worst App

*2026-07-26*

I’m not sure how they make money when the app doesn’t allow purchases. I have been trying to purchase $3000 worth of flight tickets for 2 adults for weeks. First, it did not allow me to purchase for 2 and keep showing price for 1 adult. Then, when I finally have the free time to attempt the purchase again. It doesn’t even allow me to get to payment page. I had all my card details ready, yet they’re so adamant on not taking my money. Never had this much trouble with all other international airlines. Better off spending my money with SIA, always a smooth transaction.

**Developer response:** Dear Anisahinsane, Thank you for your review of our app & apologies for any inconvenience caused. We note on your feedback, however, may we suggest you provide further feedback by completing the form https://www.malaysiaairlines.com/my/en/askmh/contact-us-form.html.  We hope to have another chance to provide you with a better experience in future.

### 1/5 — Awful

*2026-07-21, version 30.0.54*

The worst airline app I have ever used. So slow, won’t load, logs you out. No way to contact people

### 2/5 — Passport scan problem

*2026-07-17, version 30.0.54*

Malaysian passport does not separate given name from surname and MAS check in categorises that info under surname. Hence received error message that name does not match booking

### 5/5 — Favorite Travel App

*2026-07-13, version 30.0.54*

This is so cool and easy to use. Lots of options and doesn’t crash out often

### 5/5 — Very cool

*2026-07-09, version 30.0.54*

Nice and easy to use.
Very simple and quick.

### 5/5 — Excellent airline

*2026-07-09, version 30.0.54*

I have always enjoyed traveling on MAS, the hospitality, the care that is provided to every customer is exceptional. It feels like coming home😄

## Frequently asked questions about Malaysia Airlines

### What can I do with the Malaysia Airlines app?

The app allows you to book flight tickets for one-way or round trips, manage your flight itinerary by viewing or modifying upcoming and past trips, and store your digital boarding passes for a seamless journey. You can also book holiday packages including flights, hotels, and tours.

### How does the app help with loyalty programs?

You can view your Enrich membership profile directly within the app, keeping track of your available points and tier status. The app also allows you to make the most of your journey with Enrich by redeeming travel benefits and lifestyle privileges for every mile you fly.

### Is the Malaysia Airlines app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates booking flights and holiday packages, which are paid services. There may also be in-app purchases available for various travel-related items or services.

### Can I shop for travel essentials through the app?

Yes, the app provides access to shop from wherever you are. You can access Temptations and Journify directly within the app, allowing you to purchase travel essentials and other items conveniently.

### What is MHexplorer?

MHexplorer is a Student Travel Programme offered by Malaysia Airlines. Through the app, you can travel like a VIP with MHexplorer, discovering the world and enjoying exclusive perks designed for students.

## Version history (last 5 releases)

### 30.0.56 — 2026-08-12

We've fine-tuned the app with a range of performance improvements, interface enhancements and system optimisations to provide a more seamless and reliable travel experience.

### 30.0.55 — 2026-07-27

Every journey deserves a smooth take-off.
In this release, we have introduced behind the scenes improvement of boarding pass & push notification reliability, ensuring a more dependable travel experience when it matters most.
We have also resolved critical issues and implemented performance improvements to make the app more stable and ready for your next journey.
Thank you for your continuous feedback, it helps us make every journey better.

### 30.0.54 — 2026-06-25

We value your feedback and are committed to continuously improving your experience. In this release, we've introduced behind-the-scenes enhancements to improve boarding pass reliability, along with critical fixes addressing issues raised by our users.

In addition, we’ve implemented a series of fixes to enhance overall app reliability and performance.

### 30.0.52 — 2026-05-20

Booking your next getaway just got even smoother. We’ve refreshed parts of the booking journey to make every step feel faster and more seamless from start to finish.

Behind the scenes, we’ve also added a round of improvements and fixes to keep everything running nice and smoothly for your next adventure.

### 30.0.51 — 2026-04-20

Our commitment to delivering a seamless journey remains our top priority. In this update, we’ve enhanced the Touch ‘n Go payment flow for a smoother and more reliable experience. 

In addition, we’ve also introduced a range of improvements and fixes to elevate your overall app experience.

## Apps similar to Malaysia Airlines

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Skyscanner Flights & Travel](https://appshunter.io/ios/app/skyscanner-flights-and-travel/id415458524) | 4.8 (496,614) | Free | Travel |
| [Singapore Airlines](https://appshunter.io/ios/app/singapore-airlines/id515287841) | 4.7 (43,116) | Free | Travel |
| [Vietnam Airlines](https://appshunter.io/ios/app/vietnam-airlines/id1472323081) | 2.6 (315) | Free | Travel |
| [Airpaz: Flight & Hotel Booking](https://appshunter.io/ios/app/airpaz-flight-and-hotel-booking/id1066890405) | 4.6 (1,302) | Free | Travel |
| [Scoot Mobile](https://appshunter.io/ios/app/scoot-mobile/id898287610) | 4.5 (2,906) | Free | Travel |
| [AirAsia MOVE: Flights & Hotels](https://appshunter.io/ios/app/airasia-move-flights-and-hotels/id565050268) | 4.4 (15,773) | Free | Travel |

## More apps by MALAYSIA AIRLINES BERHAD

- [Firefly Airlines](https://appshunter.io/ios/app/firefly-airlines/id506588979)
- [Journify: Travel & Lifestyle](https://appshunter.io/ios/app/journify-travel-and-lifestyle/id1586730199)
- [EnrichMoney](https://appshunter.io/ios/app/enrichmoney/id1595734504)
- [Amal by Malaysia Airlines](https://appshunter.io/ios/app/amal-by-malaysia-airlines/id6504600344)

All apps by MALAYSIA AIRLINES BERHAD: https://appshunter.io/developer/1220318721

## Related topics

[malaysia](https://appshunter.io/ios/topics/malaysia) · [malaysia airlines](https://appshunter.io/ios/topics/malaysia-airlines) · [malaysia airlines berhad](https://appshunter.io/ios/topics/malaysia-airlines-berhad) · [malaysia air](https://appshunter.io/ios/topics/malaysia-air) · [airasia berhad](https://appshunter.io/ios/topics/airasia-berhad) · [enrich](https://appshunter.io/ios/topics/enrich) · [firefly airlines](https://appshunter.io/ios/topics/firefly-airlines) · [amal by malaysia airlines](https://appshunter.io/ios/topics/amal-by-malaysia-airlines) · [indulge malaysia](https://appshunter.io/ios/topics/indulge-malaysia) · [batik air malaysia](https://appshunter.io/ios/topics/batik-air-malaysia) · [batik airlines](https://appshunter.io/ios/topics/batik-airlines) · [air asia airline](https://appshunter.io/ios/topics/air-asia-airline) · [airasia airlines](https://appshunter.io/ios/topics/airasia-airlines) · [ascaro malaysia](https://appshunter.io/ios/topics/ascaro-malaysia) · [royal brunei airlines](https://appshunter.io/ios/topics/royal-brunei-airlines) · [pengurusan air selangor sdn bhd](https://appshunter.io/ios/topics/pengurusan-air-selangor-sdn-bhd) · [malaysia airports holdings berhad](https://appshunter.io/ios/topics/malaysia-airports-holdings-berhad) · [acson malaysia](https://appshunter.io/ios/topics/acson-malaysia) · [doshnetwork](https://appshunter.io/ios/topics/doshnetwork) · [biman holidays malaysia](https://appshunter.io/ios/topics/biman-holidays-malaysia)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*