# Mall of the Emirates (MOE) — user reviews

> 15 indexed App Store user reviews of Mall of the Emirates (MOE) by Majid Al Futtaim Properties LLC, rated 2.80/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/mall-of-the-emirates-moe/id1449578693/reviews
- App overview in markdown: https://appshunter.io/ios/app/mall-of-the-emirates-moe/id1449578693.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — No

*2026-07-11*

App not opening

### 1/5 — Doesn’t update can’t use

*2026-05-28*

The app forces me to update and when I try to update it doesn’t. Basically rendering the app unusable now

### 1/5 — App is not working

*2026-05-27*

It’s just notify you of a non existing newer version

### 1/5 — How do you make an app this bad?

*2025-07-27, version 10.92.5*

It takes skill and dedication to make an app this useless! Well done. Impressive.

### 1/5 — Useless

*2025-02-20, version 10.92.4*

Useless App, will not load properly & crashes when using the map

### 1/5 — Smart parking

*2025-01-10, version 10.92.4*

Parking reservation feature does not work. Annoying app

### 1/5 — Map does not work

*2024-11-22, version 10.92.3*

Map does not work

### 1/5 — I’m tired of Chammakis

*2023-06-17, version 10.89.5*

Chammakis taking over this mall 💀

### 1/5 — Update required just to use app.

*2021-07-25, version 10.74.0*

Being forced to update the app is lame. I’m pretty sure the old app will work fine for this one little store search I want to do.

### 1/5 — Does not work

*2019-10-25*

Map gives incorrect directions.

## Most praised reviews (5 highest-rated)

### 5/5 — Good app - love reserves parking!

*2022-06-09, version 10.81.00*

Got tired of going to MoE - the best mall in the UAE - and struggling to find parking. Used it to book it for a night out watching a movie and saved stress and time! Definitely worth the download for that.

### 5/5 — new look!

*2019-10-19*

I like the new look!

### 3/5 — Updating Error Loop

*2026-06-01*

Following the latest update, the app repeatedly redownloads as if the app hasn’t updated.  Removing the app and redownloading doesn’t correct the error…

### 3/5 — Requires accessibility features for the visually impaired

*2020-08-25*

This app is poorly accessible with Apple's VoiceOver as it is currently not possible for any blind person to benefit from it's features. Thus, it is highly recommended to make your app more user-friendly for everyone.

**Developer response:** Hello Khalfan, we thank you for your feedback as we are always looking for ways to improve. We are keen on making our mobile app more user-friendly and will make sure to improve our app based valuable feedback.

### 2/5 — Frustrating

*2025-03-18*

The mall is huge and it’s easy to get lost. I wish this app would work better to help me navigate. I have full bars of 5G service and also tried connecting to the WiFi yet the app still lags and takes forever to search for stores and show them on the map. Many times I have to force quit the app and start all over to get it to load anything. There is no reason why the app should perform this poorly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*