# Malwarebytes Privacy VPN — user reviews > 92 indexed App Store user reviews of Malwarebytes Privacy VPN by Malwarebytes Corporation, rated 4.70/5 from 3,119 ratings. - Source: https://appshunter.io/ios/app/malwarebytes-privacy-vpn/id1504101226/reviews - App overview in markdown: https://appshunter.io/ios/app/malwarebytes-privacy-vpn/id1504101226.md - Rating breakdown: 5★ 2,607 · 4★ 293 · 3★ 101 · 2★ 35 · 1★ 83 ## What do users think of Malwarebytes Privacy VPN? Overall sentiment: neutral **Pros** - 🚀 Fast and stable VPN connection - 🔒 Excellent security and privacy protection - 👍 Easy to use and set up - 💰 Good value for the price **Cons** - 🐛 Occasional disconnections and reconnection issues - 🔌 High battery drain on mobile devices - 🚫 Incompatibility with certain websites and apps - ❌ Poor customer support and lack of responsiveness **Commonly reported bugs** - VPN randomly turns off without user interaction - Inability to log in or verify credentials on some devices - Reported issues with IP address leaks **Most requested features** - Add a pause/resume feature for the VPN - Implement a kill switch to prevent data leaks - Provide more server location options, especially in international regions - Improve the user interface with more customization options ## Newest reviews (12 of 92) ### 3/5 — Works but needs improvement *2024-12-16* Reliable VPN service but it has a few flaws. Some websites do not allow use of VPN. I then disconnect the VPN and return to the website only to be denied access again. After much frustration I then realize that Malwarebytes VPN reconnected itself. This repeatedly happens and I have to repeatedly force it to disconnect again. This glitch needs to be addressed. The other issue is there is no option to disconnect for a period of time, for example 15 minutes, and then automatically reconnect. This is available on the windows version and is just as important if not more important on the mobile version since I am usually traveling and in airports or coffee shops using my phone and often find the VPN is off and I forgot to turn it back on. Please add this feature to the iOS version. Disappointing there is no place on the Malwarebytes website to request features or improvements. Or it is very difficult to find. ### 3/5 — VPN fails on email connections *2024-10-31, version 1.7* Intermittently I have to disable VPN when connecting via Comcast email to allow email downloads. Not sure why, but email account connections fail intermittently. ### 4/5 — My Malwarebytes VPN, *2024-07-13, version 1.7* So far so good working, thank you. ### 2/5 — Keeps Disconnecting *2024-05-12, version 1.7* Epson Printers disconnect on Apple products if you have vpn’s on. Major bummer! ### 2/5 — GRRR *2024-04-09, version 1.7* It keeps disconnecting me, blocking traffic, double running on devices so I can’t add devices, using wrong device names in subscription dashboard so I can’t tell what device is logged in or not ### 4/5 — Had to sign in to connect today *2024-01-16, version 1.7* VPN didn’t work. Had to sign in with account. ### 2/5 — Sites inaccessibles *2024-01-05, version 1.7* Pourquoi y a-t-il des sites, que je visite souvent, qui m’oblige à enlever la protection VPN pour y accéder? Est-ce qu’il y a une mise jour spéciale à faire. SVP, m’aider pour ce problème. Langis Simard ### 4/5 — Malware privacy *2023-11-17* The VPN works ok with IOS but sometimes glitches and prevents internet connection . Does not work all that well with Microsoft 11. Must be turned off to make internet connections often. ### 3/5 — Service drops frequently *2023-11-05, version 1.7* Service drops frequently without any notice… I constantly have to click on app to make sure it’s on, which is often not the case ### 3/5 — Bit of a problem on iPhone *2023-10-13* I have Malwarebytes VPN on 3 devices. The only issue I’ve had is on my iPhone. For some reason it doesn’t connect. I’ve gone through the steps to connect but I still find the ‘not connected’ under VPN in settings. I continue to turn it on when I find it off, but don’t understand why it won’t connect permanently. I’ve been told it’s an Apple thing. Maybe so? I will continue using until my account renews and decide then what to do. Otherwise, Malwarebytes has been a great security program. I use both VPN and security. ### 3/5 — Review for malware *2023-10-07* We were threatened by Google with suspension of our account because it accused us of having been hacked with malware. Which is suppose the malware is from Google. They’ve been working on getting more almighty $ from us for months now. We live on social security and can’t afford all the extra expenses. This is piracy on the poor. No conscience in the world. Mammon is all corporate god. ### 5/5 — Malwarebytes VPN *2023-10-04* When it comes to having a great VPN, Malwarebytes VPN works great. I am very satisfied with the results that I get using this App. Also the Malwarebytes Premium 4.6.2 for protecting all my devices as well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Reset password *2024-09-10, version 1.7* No live customer support ### 1/5 — Malwarebytes VPN *2024-08-12, version 1.7* Rubbish, flaky product. Do not buy ### 1/5 — I paid you for this on 25 th February you cancel it *2024-07-27, version 1.7* Where is my money or my subscription ### 1/5 — Scammers!! *2024-05-22, version 1.7* I did a trial with this mob & cancelled my subscription well in advance of my auto renewal, but right on queue they debited my card for a year anyway. I have sent my cancellation proof & credit card statement to my banks fraud squad to get my money back. And they claim to protect you! DO NOT use this mob, there are many more honest VPN’s out there that are not tied to the 14 eyes! ### 1/5 — It blocks legitimate apps *2024-04-15, version 1.7* I have to disable this vpn in order to use certain apps, so really no point in getting it - there are no settings I could find to see if a different protocol could help ### 1/5 — It’s Okay *2024-03-17, version 1.7* Very limited amount of servers and they appear to go down often. ### 1/5 — Not reliable *2024-02-27, version 1.7* Not as secure and very very slow, have to turn it off anyway ### 1/5 — Zero customer support *2024-01-10* I used to resell malwarebytes. However, I recently had an issue with licenses and i’ve been trying to reach support for the past couple weeks using email, calls etc… Still no answer! Seems like everyone’s sleeping there, and if they can’t even help with licenses how would i trust them to help keeping me and my customers safe… ### 1/5 — So so 🫤 *2023-04-22, version 1.6.1* Often slows the connection and BBC streaming is blocked even if I set the servers to London or Manchester. Not all that brilliant sadly. ### 1/5 — Don’t send them your money as VPN Support Is Beyond Bad *2023-04-04, version 1.6.1* Horrible VPN does not work ## Most praised reviews (10 highest-rated) ### 5/5 — 𝓓𝓮𝓳𝓲𝓰𝓱𝓽𝓮𝓭 𝓽𝓱𝓪𝓽 *2025-01-26, version 1.7* 𝓝𝓸𝔀 𝓫𝓮𝓬𝓸𝓶𝓮 ### 5/5 — Best so fare solution makes my life more safe and peaceful. *2024-09-04* Easy settings, feel very comfortable with Malwarebytes. No issues after many months. I can rate it very easy 5 +. ### 5/5 — Location Location *2024-08-27, version 1.7* I feel safe but where am I? ### 5/5 — Better to have and not need…… *2024-08-22, version 1.7* Easy to use and effective. Good product. Nice work. Keep it up ### 5/5 — Malware vpn *2024-08-21, version 1.7* 💪 ### 5/5 — VPN *2024-08-04* Service is great and makes me feel safer when not at home. But the applications that won’t work around a vpn are irritating ### 5/5 — Vpn *2024-07-07, version 1.7* A must have!!! I trust Malwarebytes. ### 5/5 — Security at its best *2024-06-23* Never had a scam senerio, but lots of tribees. So far so good is what’s happening with Malwarebytes/VPN. So secure it won’t let me send my email out, because if VPN is on My mail server doesn’t recolonize me from my alt. Email address. ### 5/5 — VPN 4 China *2024-04-19, version 1.7* Tried many different VPN’s and this one gets the highest rating for internet connection while in China. ### 5/5 — Great VPN *2024-03-15, version 1.7* Great VPN! Stays on and it has not gone crazy on my phone like other VPNs I’ve had. MalwareBytes VPN is worth it. Works great on the PC too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*