# Mamaearth: Beauty & Skincare — Natural & Toxin-Free Shopping > Natural, toxin-free beauty and personal care products for Indian skin and hair. (iPhone/iPad app by Honasa Consumer Private Limited.) - Source: https://appshunter.io/ios/app/mamaearth-beauty-and-skincare/id1530385461 (this page in markdown: same URL + `.md`) - Developer: [Honasa Consumer Private Limited](https://appshunter.io/developer/1527709728) - Category: Shopping - Price: Free - Rating: 4.68/5 from 11,503 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 82 MB - Languages: American English - Released: 2021-01-24 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mamaearth-beauty-and-skincare/id1530385461/reviews.md ## What is Mamaearth? Transform your beauty routine with India's most trusted natural beauty app! Mamaearth online shopping app brings you MadeSafe-certified, dermatologically tested, toxin-free beauty products that are designed for Indian skin and hair types. Powered by the Goodness of Nature, they are free from SLS and Parabens, and thus suited for daily use. We are India’s most trusted beauty app for toxin-free Skincare, Hair Care, Colour Cosmetics, Body Care, and gentle Baby Care Products. As Asia’s first MadeSafe-certified beauty brand, we bring you a wide range of 500+ toxin-free products that are dermatologically tested and cruelty-free, all formulated for your skin type and skincare needs. Mamaearth app download is your easiest way to access safe and effective personal care products whenever and wherever you want! Why Choose Mamaearth? * Asia’s first MadeSafe-certified beauty brand * Dermatologically tested & toxin-free formulations * Sulphate-free, Paraben-free & Cruelty-free * Powered by the Goodness of Nature * Suitable for Indian skin & hair * Trusted by 1 Crore+ customers across India Shop By Category * Haircare: Buy our toxin-free anti-hair fall shampoos like Rosemary Shampoo, Rosemary Oil, Onion Hair Oil & Rice Water Shampoo, besides our anti-dandruff shampoos. You may pair them with our BhringAmla Oil, Hair Growth Serum & Sulphate-Free Conditioners. * Skincare: Vitamin C Serum, Vitamin C Face Wash, Niacinamide Serum, Sunscreen SPF 50, Under Eye Cream, Hyaluronic Acid Serum, Beetroot Moisturizer, face scrubs, toners & sheet masks. * Baby Care: Our all-new baby range features baby shampoos, baby lotions, baby body washes, baby massage oils, diaper rash creams, baby wipes & more for your little one. It is toxin-free and MadeSafe-certified. * Colour Cosmetics: Long-lasting kajal, lipstick, foundation, concealer, mascara, compact, blush, highlighter & makeup remover. * Body Care: Vitamin C Body Lotion, Ubtan Body Wash, Rice Water Body Lotion & nourishing body scrubs. Mamaearth App Features Here’s why you should download the Mamaearth beauty shopping app now: * App-only Discounts & Flash Sales * Early access to new launches and new ranges * Fast, secure checkout (UPI, cards, COD & wallets) * Easy returns & hassle-free refunds * Real-time order tracking * Personalized skin & hair recommendations * Earn & redeem Mama Cash rewards * Free shipping on orders above ₹399 * Auto-applythe best coupon codes * Reorder favorites in one click 
Goodness Inside, For You & The Planet! Choose beauty that’s safe, gentle, and kind to your skin and the planet. We offer a wide range of cruelty-free and toxin-free skincare, body care, and haircare products in sustainable packaging. We also plant a tree for every successful order that you place with us. Being Asia’s first brand to offer Made Safe certified products says it all! Download Mamaearth Shopping App, India’s Trusted Natural Skincare & Beauty Care Destination! Support: care@mamaearth.in | +91-8449444875 ## Key features - Toxin-free, MadeSafe-certified products - Dermatologically tested formulations - Wide range of skincare, haircare, and baby care - App-exclusive discounts and flash sales - Personalized skin and hair recommendations - Fast, secure checkout with multiple payment options - Real-time order tracking and easy returns ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/mamaearth-beauty-and-skincare/id1530385461/reviews.md ### 1/5 — Worst app ever *2026-03-23* "I rarely leave negative reviews, but this site has left me with no choice. I ordered two items over 14 days ago, and I am still waiting for any sign of delivery. In an age where most online retailers provide clear tracking and timely shipping, this site is stuck in the dark ages. The most disappointing part of this entire ordeal has been the customer service. 'Pathetic' is the only word to describe it. They are unhelpful, dismissive, and seem to have no idea where my order is or when it will arrive. It feels like my money has just disappeared into a black hole. If you’re looking for a reliable shopping experience, look elsewhere. This site is unprofessional and completely unreliable." **Developer response:** Dear Sir, We regret any inconvenience this may have caused. Please submit your concern at https://support.mamaearth.in/support/tickets/new, and our team will work quickly to resolve it. You can connect with us at: 8901555444. ### 5/5 — mamaearth gives what it claims *2026-02-21* I just received my 3 moisture matte lipsticks. They say the signature shade of carnation nude then cinnamon and pink plum. I tell you each one is awesome. And too good. And they boast all true claims. The lipstick feels as if some subtle cream is applied on the lips. It doesn’t give you that sticky chemical application feel. Too good. Off late I have been using MAC and Lovechild. But I tell you Mamaearth will be my go to brand for lipsticks today onwards. Thanks Mamaearth **Developer response:** Thank you so much for your feedback! :) ### 1/5 — Bad Experience with Mamaearth and there scam and swindle return policy *2025-12-20* had a very disappointing experience with Mamaearth. Their refund policy is extremely poor. Even after more than a week, I still haven’t received my refund, and there has been no proper update or resolution from their side. What makes the situation worse is their customer support. No matter how many times I try to contact them, I’m always redirected to a bot instead of a real customer service agent. Despite repeated requests to speak to a human representative, there has been no response or assistance. This kind of service is frustrating and unacceptable for a brand of this scale. I expected better transparency, quicker refunds, and proper customer support. Unfortunately, my experience has been the opposite. **Developer response:** Dear Sir, We regret any inconvenience this may have caused. Please submit your order details at https://support.mamaearth.in/support/tickets/new, and our team will work quickly to resolve it. You can connect with us at: 8901555444. ### 1/5 — Really worst customer support *2025-08-14* Guys, I don’t know what happened to this Mama earth, I have placed a order for few products and once it’s delivered I checked the manufactured date oh my god it’s packed on 2024 of February almost all my products. Then I raised a request for a replacement then I got a mail saying that share the images with manufactured dates and expiring dates and the products sealed images. As per that instructions I have shared everything but it’s been a while no response from this team. Seriously Iam so disappointed. Yes I agree there is a still 3 to 4 months to get expiry. But the problem is I have ordered in big quantities and I wil be the only person wil be using the products so easily I can use it for long time….but now no response only from this team. Seriously Iam telling you the team. Don’t do this you have a good reputation in the market. If you don’t take care of your customers slowly you wil be loosing your customers. I have multiple options in the market. But still I have chosen Mama earth just for a previous good experience. I hope I wil get a solution soon. **Developer response:** Hi! We sincerely apologize for the delay you faced with your order. We completely understand how disappointing this must have been. As requested, your refund has been initiated from our end, and an email with all the details has also been sent to you. Thank you for your patience and understanding. ### 1/5 — Feedback *2025-07-17* I would like to share some issues I have been experiencing with the Mamaearth app that are affecting the user experience: 1. Add to Cart Issue: When trying to add a product to the cart, it doesn’t work with a single click. It takes 3-4 attempts for the item to be added, which is frustrating and impacts smooth shopping. 2. Login Problems: The app sometimes fails to log in properly, even with the correct credentials. This happens frequently and causes delays. 3. Address Input Issues: The app is not capturing or saving addresses accurately. It either resets the entered address or doesn’t accept proper PIN codes and location details. 4. Slow or No Response: The app occasionally hangs or doesn’t respond promptly to taps and selections, especially during checkout or while browsing products. Suggestion: Kindly fix these bugs to improve usability. A smooth login, responsive UI, one-click cart addition, and correct address capture are essential for a hassle-free shopping experience. **Developer response:** Hi! Thank you for your valuable feedback. We apologize for the inconvenience you have experienced. We kindly recommend uninstalling and reinstalling the app, as well as clearing your cache, cookies, and browsing history. Our team is diligently working to enhance the app’s performance and user experience. We appreciate your patience and continued support. You can also submit a ticket here: https://support.mamaearth.in/support/tickets/new. Our team will assist you promptly. ### 5/5 — Thanks Mamaearth for cruelty free products *2025-04-21* Products are awesome and skin friendly. Few are economic too. But still according to price we are getting cruelty free good products. We are thankful for this initiative from Mamaearth. Happy with all the products. Most of the products I have used and using, sending Canada🇨🇦 as my daughter can really only on Mamaearth. Thanks Mamaearth **Developer response:** Thank you for your kind words of appreciation! :) ### 1/5 — Received wrong product *2025-03-03* I have ordered Mama at beetroot face wash, which was OMG sale. Buy one get one free, but I received some kind of compact. I have requested many times for this mama to get exchanged or please written and give me a refund, but this mama is not replying or responding properly, and their services are very bad. Please don’t order if you order any costly thing and they’ll send you a cheap thing, and they’ll say there is no replacement and no returning. I’m trying to contact them and they’re not getting me to reach them. I have tried in always. I have mailed them. I have complained about this issues in the chat section and mama application also, but they send a mail that there is no option to exchange or return. Is this the way, the customer services given by a company, it’s a totally fraud thing **Developer response:** Dear Sir, We regret any inconvenience this may have caused. Please submit your order details at https://support.mamaearth.in/support/tickets/new, and our team will work quickly to resolve it. ### 1/5 — Don’t buy online (SCAM) *2024-07-22* I've been using Mamaearth products for the past year and have found them to be good. However, last week I found offers from Mamaearth online and placed a COD order. When the delivery was supposed to happen, no one contacted me through messages or calls. Instead, I received a message with a fake India Post number, stating that my address was incorrect and that they would attempt delivery again. They asked me to pay 25 INR for this. When I tried to pay, I received an OTP for a transaction amounting to 954 USD. I tried to contact Mamaearth's help desk, but they did not assist. It seems they are scamming customers and making money through these fraudulent activities. Mamaearth does not have a proper email or contact number for help. This has been the worst online experience I've ever faced. Please do not buy products online from Mamaearth. **Developer response:** Dear Aakash! Please accept our apologies for the inconvenience caused. We would request you to share the order details at https://support.mamaearth.in/hc/en-us/requests/new or by editing this review, and our dedicated team will get the issue resolved as quickly as possible. You may contact us at +91 8901 555 444 (9:00 AM- 6:00 PM) ### 1/5 — Do not use their app *2024-04-27* I have had the worst experience using the mamaearth app. I placed an order and the app cancelled it, while their customer support said the order is not cancelled. I did not recieve my order and then i raised the concern again, to which the customer support replied that the order was cancelled. I asked for refund and they initiated a refund and sent me an email which did not include a refund reference ID from the bank. There is no way I could track my refund and it has not been credited yet. Highly dissappointed with mamaearth. ### 1/5 — Worst Customer Support *2024-04-25* The worst customer support band I’ve seen with any app till date! About an year ago I had received broken bottles of shampoo and conditioner- no resolution was given as I couldn’t get through a chat/call with an executive. The bot service is very bad as if some kid has developed the structure. Cut to now- I placed an order yesterday, paid the amount, now I checked the app to see when I will get the products, it showed canceled. No email was sent for the cancellation. I wonder if I haven’t checked the delivery date, I wouldn’t have been informed that my order is canceled. I tried getting through the customer support, till date the app is trash, support is TRASH!! No information about refund. Very bad service- wouldn’t recommend. I am obviously not placing order because I got breached two times! They have no sense of accountability for what they do. ## Frequently asked questions about Mamaearth ### What kind of products does Mamaearth offer? Mamaearth offers a wide variety of toxin-free beauty and personal care products. This includes skincare, haircare, color cosmetics, body care, and gentle baby care items, all formulated with natural ingredients. ### Is Mamaearth suitable for all skin types? Yes, Mamaearth products are designed for Indian skin and hair types and are dermatologically tested. They are formulated to be gentle and free from common irritants like SLS and parabens, making them suitable for daily use. ### Does Mamaearth have any special offers for app users? Yes, the Mamaearth app provides app-only discounts and flash sales. Users can also get early access to new product launches and new ranges, making it a great place to find deals. ### How can I track my order from Mamaearth? You can easily track your order in real-time directly through the Mamaearth app. The app also facilitates hassle-free returns and refunds if needed. ### What payment methods are accepted by Mamaearth? Mamaearth offers a fast and secure checkout process. Accepted payment methods include UPI, credit/debit cards, Cash on Delivery (COD), and various digital wallets. ### Does Mamaearth offer free shipping? Yes, Mamaearth offers free shipping on orders that meet a certain threshold. Specifically, orders above ₹399 qualify for free shipping. ### What makes Mamaearth a trusted brand? Mamaearth is trusted by over 1 crore customers in India and is Asia's first MadeSafe-certified beauty brand. Their products are dermatologically tested, cruelty-free, and free from harmful chemicals like parabens and sulfates. ### Does Mamaearth have ads? The provided data does not specify whether the Mamaearth app contains advertisements. However, it is a free-to-download application. ## Version history (last 5 releases) ### 6.46 — 2026-08-10 We've redesigned our homepage to make your shopping experience even better! Find what you need faster, discover new favorites, and enjoy a more personalized journey. - Personalized product recommendations - Easier navigation to find what you need - Fresh new look and feel And much more! Update now and discover the goodness. ### 6.44 — 2026-07-18 We've redesigned our homepage to make your shopping experience even better! Find what you need faster, discover new favorites, and enjoy a more personalized journey. - Personalized product recommendations - Easier navigation to find what you need - Fresh new look and feel And much more! Update now and discover the goodness. ### 4.4.0 — 2026-06-03 We've redesigned our homepage to make your shopping experience even better! Find what you need faster, discover new favorites, and enjoy a more personalized journey. - Personalized product recommendations - Easier navigation to find what you need - Fresh new look and feel And much more! Update now and discover the goodness. ### 4.3.0 — 2026-05-05 We've redesigned our homepage to make your shopping experience even better! Find what you need faster, discover new favorites, and enjoy a more personalized journey. - Personalized product recommendations - Easier navigation to find what you need - Fresh new look and feel And much more! Update now and discover the goodness. ### 4.2.0 — 2026-04-02 We've redesigned our homepage to make your shopping experience even better! Find what you need faster, discover new favorites, and enjoy a more personalized journey. - Personalized product recommendations - Easier navigation to find what you need - Fresh new look and feel And much more! Update now and discover the goodness. ## More apps by Honasa Consumer Private Limited - [The Derma Co](https://appshunter.io/ios/app/the-derma-co/id1605120858) - [Dr. Sheth's - for indian skin](https://appshunter.io/ios/app/dr-sheths-for-indian-skin/id6739996670) - [Aqualogica Online Shopping App](https://appshunter.io/ios/app/aqualogica-online-shopping-app/id6743483488) - [BBlunt](https://appshunter.io/ios/app/bblunt/id6751629012) - [Honasa Buddy](https://appshunter.io/ios/app/honasa-buddy/id6799336146) All apps by Honasa Consumer Private Limited: https://appshunter.io/developer/1527709728 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*