# Manasquan Bank Mobile — user reviews > 35 indexed App Store user reviews of Manasquan Bank Mobile by Manasquan Bank, rated 4.83/5 from 2,431 ratings. - Source: https://appshunter.io/ios/app/manasquan-bank-mobile/id740035887/reviews - App overview in markdown: https://appshunter.io/ios/app/manasquan-bank-mobile/id740035887.md - Rating breakdown: 5★ 2,030 · 4★ 127 · 3★ 15 · 2★ 12 · 1★ 45 ## What do users think of Manasquan Bank Mobile? Overall sentiment: neutral **Pros** - 👍 Great customer service - 💡 Helpful mobile app - 🚀 Easy to use **Cons** - 🐛 Zelle issues - 🐛 Slow and difficult to navigate after update - 🐛 Mobile deposit problems - 🐛 Frequent login issues **Commonly reported bugs** - Frequent app crashes - Account balance and transaction issues **Most requested features** - Horizontal orientation option for iPad app - Improved account information visibility ## Newest reviews (10 of 35) ### 2/5 — zelle never works *2025-09-23, version 25.1.320* i’ve tried to use zelle on many different occasions and it never works. ### 5/5 — Love my Bank *2024-07-30, version 23.1.80* The staff are stellar!! ### 5/5 — Easy *2024-07-17, version 23.1.80* This is the easiest app to use for my financial needs! It’s great on navigating between different accounts and to fin information regarding other banking services. ### 5/5 — LOVE LOVE LOVE *2024-06-17, version 23.1.80* I love manasquan bank and the app makes everything so much more efficient, with in app check depositing, and quick transactions everything is so much easier. ### 2/5 — problems with maintaining account, balance accurately *2023-08-28, version 22.2.200* Manasquan Bank is going to have a lot of problems in the future because your business in commercial and personal clients are going to leave because of poor service and no interest on your money. The Metuchen branch is especially terrible and the Pratt in the bench manager Kathy could care less about her customers. ### 5/5 — Valesi review *2020-10-03, version 20.1.200* An amazing bank. I borrowed from them to build our home, converted it to a mortgage and have always been impressed with their personal service and have admired their growth over the years. Their app is awesome as well ### 1/5 — Never able to sign into account *2020-06-03, version 19.3.20* Why is this app always not working! Can never sign in to see balance..one day it works..one day it doesn't ### 3/5 — Corrective criticsm *2019-12-16, version 19.2.40* I would like to be able to see a years worth of payments to individual contacts. ### 5/5 — Love the service *2019-06-24, version 18.4.60* I love MSB! However, we live more south and its a hike to get to a branch location. Ive gone through 4 debit cards and the 4th still doesn't work to take money out so i gave up trying. There alot of issues with the app when. I use it. The plus’s are i get $10 a month to have their account + all charges refunded. Also there is no monthly charge. These are the reasons I keep the account. ### 3/5 — Not able to access everything *2019-05-01, version 18.3.80* The old app was easier to navigate. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bill Pay Never Accessible *2026-07-14, version 26.1.320* Bill Pay Pop Up always gets blocked no matter how I try to access it and remove pop ups or use safari, etc. Also, bank transaction descriptions never show up on any reports ### 1/5 — Terrible Slow Unresponsive *2026-05-12, version 26.1.310* Title says it all, idk why they changed the app ### 1/5 — Interface update is horrible *2024-10-20, version 24.1.310* Everything about this new interface is pure garbage, takes to long to load anything and everything that the old interface had was moved or renamed or had been changed in some way that makes this new interface to cumbersome to use. Not to mention that since this update it will randomly force logout my phone forcing me to input my password even if it hasn’t passed the time to require a password prompt. I don’t understand what the team behind the online web app and mobile app were thinking when developing this change, it doesn’t seem like they thought about the users before starting development. ### 1/5 — Update is missing basic info *2024-09-14, version 24.1.310* My first time in the app after the most recent update was missing alot of basic information that used to be easy to find. I can't easily find where my full account number is like I used to. When trying to make a payment to my HELOC, I can easily transfer funds, but the payment amount is not displayed. It's frustrating. ### 1/5 — New update ruined the app *2024-08-21, version 24.1.310* Prior to the most recent update, the app was easy to use and responsive. Now, the app is slow and hard to navigate. Overall the UI is a massive step down from the prior version. Disappointed to say the least ### 1/5 — The app is very slow and not correct *2024-08-13, version 23.1.80* Having a problem with it, I made a deposit on the second and now I’m back at my office to make sure the money goes in the account to pay the mortgage. It rejected it on the second and now it rejected again tonight it said the amount is not adequate to deposit. Makes no sense then when I put it in again, it finally went through. Just crossing my fingers. I have made several deposit at other banks using an app and never had any problem. ### 1/5 — Low score *2024-07-12* Mobile deposit is awful ### 1/5 — DO NOT bank here. They give zero fraud protection. *2020-12-16, version 20.2.50* I went to a restaurant signed a receipt including a tip totaling $18.00. I checked my bank statement and after the charge cleared it totaled $33.00. I went to the merchant showed them my copy of the receipt and he showed me his copy which I signed totaling $18.00. He refused to refund me the difference. Told me to go to my bank. When I went to a branch they told me “If it’s fraud it’s different but when you give them your debit card you authorize them to bill you ‘whatever’. That’s between you and the merchant.” Obviously if a merchant overbills you more than what you signed for then it is fraud. So I called their corporate 800 number and they also said there is nothing you can do, even though it was a signature purchase through MasterCard Debit and did not use my PIN. Reporting them to the Better Business Bureau (since the manager was snobby and told me to do it) and reporting them to MasterCard as well. Do not do business with this bank they WILL NOT protect you if you’re falsely billed, despite their $0 liability policy. They should be lucky I don’t sue them for false advertising. Go to another bank they may rope you in with high yield rates on checking and savings but they will not help you in blatant disregard of their policy. Over $15. Absolutely disgusting. Will be dumping them as soon as I open a new bank account. There’s better banks out there with great perks. Manasquan bank is horrible and disgusting. ### 1/5 — Mobile deposit photos fail. *2020-10-31, version 20.1.200* The majority of my mobile deposits fail, even though the check is well within the 4 corners and it says the photo is a success. Also other banks make funds available next day. ### 1/5 — New Update is BAD *2020-08-10, version 20.1.40* Marketing people don’t know what they’re doing and the software needs to be addressed more rather than worry about the graphics on the app . I love the bank but this update makes the app look like poop ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing banking experience *2026-06-10, version 26.1.310* Always greeted by smiles and familiar faces. Banking the way it used to be. ### 5/5 — Great Service *2025-10-06, version 25.1.320* Many businesses claim to care about their customers. Few actually do. Manasquan Bank employees really care about their customers. I am so impressed by the way they treat us! A great customer service bank! ### 5/5 — Helpful *2025-09-08, version 25.1.320* This Manasquan App is so Helpful. ### 5/5 — Mobile app *2024-11-15, version 24.1.310* Great app on phone ### 5/5 — Horrible customer service *2024-10-15, version 24.1.310* I can’t believe that anyone would give them more than one star. I called today to say that my mobile app was no longer accessible. The female told me to delete the app, reinstall it. I did that even shut down my phone opened it up again, and I’m still experiencing the same. I have tried calling at least 10 times no one picks up. I think my resort is just pulling out everything out of the two accounts and just banking somewhere else I am so disappointed. ### 5/5 — Great app *2024-09-20, version 24.1.310* Love this banking app. Easy to use. Secure and very reliable ### 5/5 — IPad new app *2024-09-04, version 24.1.310* The new app runs vertical and very annoying to hold iPad and case while trying to type. Also, when opening, the app is running vertical, but the keyboard is running horizontal. I have checked my settings and it doesn’t seem to be me. Please run the app horizontally. Thank you. ### 5/5 — New app *2024-09-02, version 24.1.310* Not a fan of the new and improved app ### 5/5 — iPad *2024-08-23, version 24.1.310* I use an iPad for my banking. I cannot get the new app to display horizontally. Can you give that option, please? Otherwise, I love Manasquan Bank!!! Sincerely, Kathleen DiNapoli ### 5/5 — Love the new app *2024-08-22, version 24.1.310* The updated app is amazing! Love the look and feel and find it very easy to navigate. Great upgrade! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*