# Manatee - family mental health — user reviews > 26 indexed App Store user reviews of Manatee by Manatee Inc, rated 4.70/5 from 310 ratings. - Source: https://appshunter.io/ios/app/manatee-family-mental-health/id1439499732/reviews - App overview in markdown: https://appshunter.io/ios/app/manatee-family-mental-health/id1439499732.md - Rating breakdown: 5★ 263 · 4★ 22 · 3★ 9 · 2★ 3 · 1★ 13 ## What do users think of Manatee? Overall sentiment: positive **Pros** - 👨‍👩‍👧‍👦 Great for family therapy - 🤝 Facilitates family communication - 🎯 Effective goal setting - 🌟 Incredible therapists - 💡 Helpful tools and tips - 😊 Fun and engaging for kids - 🏆 Promotes child autonomy - ✨ Beautiful and fun app design - 🚀 Game-changer for families - 👍 Highly recommended - 💯 Amazing company and support **Cons** - 📱 App needs improvement - 🐛 Frequent glitches - 💸 Coins not awarded for completed goals - 💻 Difficult to use on non-phone devices - 😞 Therapists ghosting/no-shows - ⏳ Difficulty scheduling across time zones - ❓ Missing journal feature - 🔒 Login/sign-up issues **Commonly reported bugs** - App glitches frequently - Coins not awarded for completed goals - Login/sign-up errors - Inconsistent goal completion tracking **Most requested features** - Add journal feature for children - Improve app usability on non-phone devices - Allow sign-in with phone number - Implement dark mode ## Newest reviews (11 of 26) ### 5/5 — Helps focus on the positive *2021-05-27* Manatee has been great to help me and my child notice the progress made, which motivates further effort. Topics are presented distilled to their simplest form without being oversimplified ### 5/5 — Game Changer *2021-01-22* My son and I have really enjoyed using Manatee together! It helps me stay on top of his goals for the week and gives him a sense of pride and accomplishment when he achieves them. Not to mention the fun rewards we get to share as a family. I’ve told all my friends about this app! ### 5/5 — Never experienced anything like it! *2021-01-18* This is such an awesome way to look at treating mental health! I’ve seen lots of goal-oriented mental health ideas, but nothing like this where you ACTUALLY let your child have autonomy over their mental health journey. I’ve seen some pretty significant progress come out of using this app and am soo glad it’s something that has actually been helping. Also the team is really quick to help out with any questions I’ve had so it’s great to see there’s people behind it who just really want to help. Oh and not to mention that the app is just gorgeous and super fun to be on!! ### 5/5 — Manatee helps the entire family! *2021-01-18* Manatee really helped me and my kiddo stay on top of some goals that we wanted to work on together in a fun and easy way. **Developer response:** Best news! Thank you for the 5-stars :) ### 5/5 — Love it! *2021-01-18* The Manatee app has been an amazing tool for our family during the pandemic. I started using Manatee in July when I noticed that social isolation was really taking a toll on my kids. The goals on Manatee really helped my kids (and me) practice self-care and I’ve seen a huge difference!! Feeling grateful for the renewed sense of connection and well-being we’ve found through this app :) **Developer response:** Thank you for sharing 🌟! We’re so glad Manatee has helped your family feel more connected and supported. It’s great to hear the goals have made such a positive impact. We’re excited to continue being part of your journey! ### 5/5 — Am an adult but wanted to use this *2020-10-13* I’m a college student but I really liked the idea of a points system as well as the happy art style. A lot of mental health apps for adults take themselves very seriously and the idea of an art style that makes me smile and a system that feels low-stakes but with clearly defined goals and rewards is very appealing. However, I don’t see any way to do this short of adding myself as a child and then signing in/out every time I wanted to change something? Still giving 5 stars because this is something I wish I’d had when I was a kid. **Developer response:** Thank you for your review! Reading this note made our team's day. You are right. We do have a standalone account (without a 'parent view'), but only if you are connected with a therapist or provider. If you are, just let us know by emailing support@getmanatee.com. If not, to make switching back and forward between parent and child views easy, we did launch the account switch feature. You just go into settings and tap 'Switch to child account', this should make your experience more streamlined vs. logging in and out. ### 5/5 — Great for clients! *2020-08-20* I am a therapist and I use this app to help my clients stay consistent with goals. It has been a great assistant in helping address behavioral problems, OCD, and depression. Also, thank you for my $10 starbucks gift card! **Developer response:** Thank you so much for your review! And yes, you are in our top 10 therapist users, so we wanted to send you a little thank you :) ### 5/5 — Great app! *2020-06-02* At first I had some trouble signing in but when I figured it out my daughter ended up loving the app! Definitely would recommend! **Developer response:** Thanks for the feedback, Cindy! Glad your daughter is loving Manatee! ### 5/5 — Manatee is great! *2019-08-02* Manatee is extremely useful, my son has been using it and he’s so motivated to earn those points! It’s really great, the goals are extremely well thought out with great advice on tips. Would definitely recommend! **Developer response:** Thanks so much for the awesome review! We're so glad your son is motivated and enjoying the goals and tips. We really appreciate the recommendation and will keep working to make it even better! ### 5/5 — Thought I would hate it, ended up LOVING IT! *2019-07-20* My kid absolutely LOVES this app! They could use the chat feature alone all day simply for the exercises and GIFs. It always puts a smile on their face! Also, did you know Matinees spend most of their time feeding, resting, and/or traveling?! Who knew they had so much in common with a James Harden! Anyways... great app, 10/10 would recommend **Developer response:** We’re so glad to hear your kid loves the app! 🎉 It’s awesome to know the exercises and GIFs are bringing smiles. And yes, we did know about the manatees’ travel habits—looks like they’ve got a lot in common with James Harden after all! Thanks for the amazing review. We’re thrilled you’d recommend us, and we’ll keep working to make it even better! ### 5/5 — ITS HELPING MY KID *2019-07-19, version 1.0.1* I’ve tried EVERYTHING, and this actually helps. I’ve read every book, tried the weighted blankets, have been to 5 different different therapist. I even have an awareness sticker on my car (I don’t think this one helps much). This helps my daughter and using Manatee we’re building towards a better tomorrow every day. It uses the reward system we’ve all read about, and sometimes when my DD doesn’t want to talk she can use the chat feature in the app. It’s not always easy, but it makes me happier that things are improving. ## Most critical reviews (10 lowest-rated) ### 1/5 — “Journal feature” *2026-05-12* Apparently there’s some kind of journal feature my child is supposed to have? Why don’t we have it? He has two tabs, which is goals and home. That’s it. What’s happened? Also the app glitches WAY too much and sometimes says he completed the goal, we approve or whatever, but it doesn’t give his coins. Stupid stupid stupid. Gives too many upset fits to be a “positive mental health app” ### 1/5 — Ghosted *2023-05-09* Had an appointment that was confirmed multiple times up to 10 minutes before the scheduled session. My coach never called me. No answer when I texted, chatted and tried to call. Wow! Feeling insecure about my parenting and tricked into thinking someone out there was going to help me. I feel worse than I did before! Is this a scam? **Developer response:** We're sorry you didn't have a good experience. However, it seems like we did try to call you multiple times but couldn't reach you. Our wires must have crossed at some point! Please reach out to your care coordinator via the manatee app or email us at care@getmanatee.com and we'll make it right! ### 1/5 — Disappointed *2023-04-11, version 1.0.153* Therapist dropped care of my 9 yr old daughter for personal reasons. That’s sort of understandable but upsetting, however their system needs work, we struggled to make appointments across time zones. Lots of confusion. Paid out of pocket kinda seems like a waste of money now. ### 3/5 — Looks great but can’t login *2020-06-10* My friend showed me the app and it looked awesome so I downloaded it but when I put my email in it said it was already in use so I tried to log in instead of sign up but it still wouldn’t let me log in. That could be a mistake on my part though. Maybe you could make it where you could sign in with either email or phone number. **Developer response:** We're sorry to hear you're having trouble registering / logging in. Please contact us at support@getmanatee.com and we're happy to help get you straightened out! ### 4/5 — New to app *2020-12-30, version 1.0.56* Been happy with the app and setting individual goals and rewards for both of our sons has worked great ### 5/5 — Great family therapy helped us a lot. *2026-05-19* The app can use some love but we really liked the goals, the messaging and that you can work together as a whole family. Our therapists were incredible actually, you can tell they are very specialized and really care. **Developer response:** Amazing, thank you! ### 5/5 — Yay *2025-02-10* Very fun but definitely a bit hard to use if you’re not on a phone ### 5/5 — 5 stars! *2024-04-25* We love this app. It has been a great tool for us as parents and for our children. Thank you to the Manatee team for doing the hard work - I am with the others and wish this was around when I was a kid. **Developer response:** Thanks so much for the 5 stars! We're thrilled to hear Manatee is making a difference for you and your family. Your feedback keeps us motivated to keep improving. If you have any suggestions or ideas for new features, we’d love to hear from you. Thanks for being part of the ManaFam! 🌟 ### 5/5 — Communication During Tough Transitions *2024-04-25* My husband and I recently got new jobs that require a lot of transition for our little family of three. A friend recommended manatee and said it was really helpful in times of any transition, so we tried it and couldn’t be happier. We are communicating more often and finding our way through tough conversations. Highly recommend! **Developer response:** Thank you for the 5-star review! We're so glad to hear that Manatee is helping you. Your support means a lot to us, and we're always working on making things even better. If you have any ideas or feedback, feel free to share. Thanks for letting us be part of our journey! 🌟 ### 5/5 — Transforming Family Well-being! *2024-04-24* Manatee is a must-have for families prioritizing mental health. Its user-friendly interface and personalized insights make it invaluable for fostering open conversations and learning how to support each other while navigating challenges. Highly recommend!🌟 **Developer response:** Thank you for the wonderful review! We're so glad Manatee is helping your family prioritize mental health and open conversations. Your recommendation means a lot to us. ## Most praised reviews (5 highest-rated) ### 5/5 — 100/10 *2022-05-19, version 1.0.132* Amazing company. Great support. Would recommend to anyone. Wish I had something like this as a kid! ### 5/5 — Manatee *2022-05-05, version 1.0.130* AMAZING! 100/10 experince. Would recommend to anyone. NEW WAVE therapy company! ### 5/5 — So valuable for my family *2022-01-11, version 1.0.117* I love the app, the lessons and nudges! and the therapist team is amazing. Honestly helped my family a lot. ### 5/5 — Great app! *2021-08-13* My kids absolutely love this app! Manatee is extremely useful and a great tool for growth. Highly recommend to all! **Developer response:** Thank you for the amazing kind words! We're so glad to hear that Manatee was helpful. Your support means a lot to us, and we're always working on making things even better. If you have any ideas or feedback, feel free to share. Thanks for being part of our journey! 🌟 ### 5/5 — GAME CHANGER *2021-06-02* This app is a game changer for my family. The new guide to anxiety has given us so many helpful tools and tips to build resilience within our kids! It is so fun for kids and parents. Thank you Manatee! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*