# Manheim (Legacy) — user reviews > 141 indexed App Store user reviews of Manheim (Legacy) by Manheim, rated 2.50/5 from 513 ratings. - Source: https://appshunter.io/ios/app/manheim-legacy/id1480842917/reviews - App overview in markdown: https://appshunter.io/ios/app/manheim-legacy/id1480842917.md - Rating breakdown: 5★ 139 · 4★ 33 · 3★ 28 · 2★ 45 · 1★ 268 ## What do users think of Manheim (Legacy)? Overall sentiment: negative **Pros** - 🚀 Fast load times - 🌟 Improved UI design **Cons** - 🐛 Frequent crashes and glitches - 🔒 Login issues and frequent log-outs - ⏱️ Slow and unresponsive performance - 📊 Unreliable workbook and auction data **Commonly reported bugs** - Inability to scan VINs - Auction simulcast freezes and lags - Inconsistent app behavior across devices **Most requested features** - Restore previous app functionality - Implement Face ID/Touch ID login - Improve search and filtering options - Enhance auction monitoring and bidding ## Newest reviews (18 of 141) ### 2/5 — STOP LOGGING OUT *2025-12-10* For some reason a few months back, they decided to change the amount of time the app stays logged in. Now about once a week or maybe two weeks if I’m lucky I’ll be right in the middle of trying to do an appraisal when I get logged out! So frustrating and non-conducive to doing business in today’s car business!! ### 1/5 — Useless *2025-10-08, version 1.5.10* Glitchy and freezes all the time on the new iOS needs better optimization ### 1/5 — Worst designed app *2025-10-02* Absolutely worst app ever to be developed. The amount of bugs and glitches is ridiculous. For the biggest car auction, you’d think it would have a refined app. NOPE, it crashes and glitches every chance it gets. I could write a 6 page essay about every glitch and it’s been like this for yearssssss. I kept thinking they would fix things eventually. NOPE, I was wrong. Sick and tired of it. ### 1/5 — Horrible *2025-09-08, version 1.5.10* Garbage ### 1/5 — Updating an app that doesn’t work *2025-08-28* Who is even in charge of this companies app. 3 reviews a year ago saying people can’t login and still the same problem 2025. Ridiculous ### 1/5 — Bad auction *2025-08-27, version 1.5.10* Even worse app ### 1/5 — No sirve *2025-07-17, version 1.5.7* Una compañía tan grande como manheim no quiere invertir en arreglar los problemas con su aplicación es algo absurdo no puedes apostar en lines de blokea puedes comprar un carro por error no es recomendable es mejor usar el navegador desde una pc y no está app inservible antes era buena pero ya no ### 1/5 — App very glitchy *2025-07-10, version 1.5.7* Can’t even login sometimes. It just loops to my login. When I manage to login the app is slow and glitchy . I have to use the desktop version all the time. All this money they make and they can’t fix the app. ### 1/5 — Can’t even open a account *2025-06-30, version 1.5.7* I’m just got the app and there is no option for new account ,only sign in or “forgot your password “ ### 2/5 — The worst *2025-06-11, version 1.5.3* Don’t depend on using this app to bid anything off, so bad and gets worse with every update. The glitches are nonstop. ### 1/5 — Lagging *2025-05-14, version 1.5.4* Slow, very glitchy, when you enter a lane the bids are lagging ### 1/5 — Laggy disaster *2025-04-29, version 1.5.3* Fix the lag. It’s so bad when I bid it’s delayed and I bid then I intended to. This is crazy how pathetic of an app this is for this size of a company ### 1/5 — Manheim App Is Trash *2025-04-09, version 1.5.1* Shame that a company as big as Cox can’t get their technology straight. App is straight trash. ### 1/5 — No sirve *2025-04-09, version 1.5.1* No sirve no puedes salir y entrar a la aplicación la tienes que reiniciar ### 2/5 — Condition reports don’t work anymore *2025-04-04, version 1.5.1* App will not show the Condition report when I click on it ### 1/5 — Bugs *2025-04-01, version 1.5.1* An app designed for spending millions of dollars at a time for inventory, yet glitches out if you try to narrow your search?? Needs a total redesign. With the fees associated with Manheim and cox auto you’d think we could get a decent app. ACV it is. ### 2/5 — Simulcast not working anymore *2025-03-18, version 1.5.1* The simulcast use to work decent, now after update I can’t depend on it to buy cars, it freezes or lags ### 1/5 — App don’t really work *2025-03-14, version 1.5.1* I try to find a car like by a brand and it just crashes the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Stupid soft *2026-03-24, version 1.5.14* Тупой приложение, работает через жопу постоянно, сообщения приходят через раз ### 1/5 — App is sucks *2026-02-19, version 1.5.14* App is sucks ### 1/5 — Unable to log in *2026-01-28, version 1.5.13* I've been unable to log in recently. I can log in normally on the computer website, but I can't log in on this mobile app. ### 1/5 — Please change the app. *2025-12-26* The simulcast is horrible. Takes forever to load on a mobile phone. Glitches out all the time. Is not user friendly on a mobile phone. Takes forever to swipe. Glitches in the app all the time. The delay time from when you touch is like 10 seconds per swipe. Does it on everybody’s phone not just mines I have a iPhone 16 ### 1/5 — App is not designed well *2025-12-14, version 1.5.11* App and web development is very poorly constructed ### 1/5 — Fake *2025-11-26* Fake App Be careful take your personal information ### 1/5 — Horrible *2025-11-12, version 1.5.11* Simulcast dosnt work anymore, it use to work good, I don’t know what happened but it gets stuck and lags. ### 1/5 — Embarrassing *2025-10-28* Imagine being a multi billion dollar company and the largest auction in the country but having the worst app in the industry. By far the worst app I have ever used. Nothing works with one click. The back button exist comes right over the bid button and since you have to click on it multiple times it made me buy a car by mistake and they were not willing to reverse the transaction. You can’t even scroll through the run list, it will freeze and glitch. Too many errors of application not being able to authenticate. Missed a few cars bcz I couldn’t log in due to the app error. It will never memorize your user ID. I can go on forever, fix this garbage ### 1/5 — terrible app *2025-10-21, version 1.5.10* can’t even bid on it without there being a 5 second delay and the screen gets stuck ### 1/5 — Stone Age *2025-10-17, version 1.5.10* Very bad application always a problem you spend some dam money and create an app that works all the time not whenever feels like it. ## Most praised reviews (10 highest-rated) ### 5/5 — Need new developer *2025-09-30, version 1.5.10* Right about that! ### 5/5 — iPhone 13pro *2024-03-24* I Never have a problem with anything I bid live on simulcast with ease It’s not like we have a choice If your a dealer you have this app ### 5/5 — Ahmad amawi. Luxury motors *2021-12-06* Mannheim is the best thing happen and Cleveland OhioBrook Park and the team is there is the best team ever me personal I love everyone down there they are the best and they have what you looking for all the time😁😁😁😘 ### 5/5 — Nojjnbh *2021-09-10, version 1.2.0* No. ### 5/5 — Great Improvement *2021-01-15, version 1.0.2* The UI of the app is a well needed improvement from the old app ### 4/5 — Logging Out *2024-05-10* Ok, now application is updated, but will it still kicking you out and you have to Enter almost every time password. Is there anything can be done to improve this? Also another issue, during scrolling half page and selecting car sometimes “Back To Search” button on the top left disappear and you have to scroll and find the car you just looked instead of come back and continue looking cars down the list. Looking forward you guys can improve it. ### 4/5 — When will we see Estimated Retail Value as a part of the valuation *2022-01-27, version 1.2.11* It’s a clunky experience currently it would be more streamlined to see Cars value in the valuation. **Developer response:** Thank you for your review! We have added Estimated Retail Value in our latest release. Please update the app in order to see it on the Valuation screen. We would love to hear any other feedback you may have. Please contact us at Manheim.Mobile-Feedback@coxautoinc.com. ### 4/5 — HUGE IMPROVEMENT *2021-03-05* Vast improvement over the old app. Virtually everything I need to run my business is available on the Home Screen. I can’t wait to see what other features are added! My only complaint.. why no Face ID or keychain support ?? Too cumbersome to sign in every time. If added I’ll change to 5-stars! **Developer response:** Thank you for your review! We are currently working on these login enhancements. Please keep the new app downloaded as the fix will be pushed in an upcoming update. If you have any further questions, please contact Manheim Customer Care at 1-866-MANHEIM. ### 3/5 — Filters *2025-08-10, version 1.5.8* App is decent but definitely better on the P.C. For some reason they removed a lot of the filters. Not too sure why. ### 3/5 — Run list too slow *2024-06-06* The run list is not loading quickly when I am trying to scroll through while in the live auction on my iPhone 15 plus. Apple Store is saying that it is the App’s problem and not the device, Is this so? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*