# Manheim — user reviews > 33 indexed App Store user reviews of Manheim by Manheim, rated 4.10/5 from 98 ratings. - Source: https://appshunter.io/ios/app/manheim/id6744660081/reviews - App overview in markdown: https://appshunter.io/ios/app/manheim/id6744660081.md - Rating breakdown: 5★ 74 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 22 ## Newest reviews (10 of 33) ### 2/5 — Can’t screenshot anymore *2026-07-28* The new app has slowed down my dealership workflow tremendously. There is no easy way for me to screenshot and share vin numbers or info with my partners. **Developer response:** Hi C Momma13, Thank you for the feedback, and we're sorry this bug impacted your workflow. The screenshot sharing issue has been resolved in the latest version (v1.13.0 or newer) please update to the latest version and you should be good to go. If you're still experiencing any issues after updating, reach out to us at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team ### 1/5 — Huge downgrade from legacy *2026-05-26* The legacy app had one login, and the new app makes me login repeatedly within the app to use different features. The legacy app had all the primary functions on a single landing page, but the new app requires additional clicks and navigation to get to primary functions. The legacy app was reasonably quick, while the new app requires much longer to load. ### 1/5 — Worst App / Unreliable *2026-05-24* This is absolute garbage. It’s keeps getting stuck in an authentication loop. I’ve killed the app, deleted the app. But still nothing works. It’s says Authentication Okay, then it dismisses and takes back to the login screen again….it does this incessantly. Don’t bother with the app, just use your browser **Developer response:** Hi atrex, We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile Team ### 1/5 — Unable to sign in *2026-05-17* The app sign in does not recognise the user name & password **Developer response:** We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile App Team ### 1/5 — Broken for iPad *2026-04-20* Will not login on iPad mini ### 1/5 — Downgrade *2026-04-03* New app is atrocious. Go back two generations on your app Manheim. This new one is awful. **Developer response:** Hi Wrinlemeat, Thanks for letting us know that you're missing the previous app. We're actively working to bring feature parity while improving the overall experience. If there are specific workflows or features from the old app that are blocking you, please email ManheimMobileAppSupport@coxautoinc.com Knowing exactly what you need helps us prioritize, and we're committed to making this app better than the legacy version. – Manheim Mobile App Team ### 1/5 — Auth issue *2026-03-20* I have to sign in this app every single time i open this app. Like even bank apps doesnt do that. So annoying. You guys need to pay your devs to fix this auth issue and not making me sign in over and over ### 3/5 — Update search function *2026-02-27* If you already added a search function for the Make and model, why would you not also add the search quarry to circle through desired trim? Otherwise, it’s a user. I am constantly find myself searching for one thing at the top search and then always use the filter button right afterwards. It’s always too clicks. Nothing intuitive. I will never search for make model and then not use the filter. No one would. Nice touch on remembering the sort selections. Can also be applied to all the other filters with a tab button something like remember my filter options. Otherwise, I’m constantly having to edit year and mileage and stuff like that. Toast messages appear over buttons, I have to wait for toast to disappear to be able to press button buttons again. ### 1/5 — Not working on iPad mini *2026-02-03* Doesn’t load ### 1/5 — Crashes *2026-01-27* After attempting to sign in, I get an error saying “The page you’re trying to access is no longer available”. “Tracking ID: tid:5Dd88zdH8VqkoYJ9UQclPBhw_0M”. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-08-04* Huge downgrade from legacy. This app is really only good for viewing listing. Can’t even view my finances or anything else without logging in again and taking me off the app to the browser. **Developer response:** Hi Daierez, Thank you for the specifics; this is exactly the kind of feedback that helps us prioritize. The repeated login when accessing finances is a known pain point we are actively working to address. Recent releases have improved general login frequency, and bringing key post-sale and financial features fully in-app is already in progress. If you continue experiencing issues after updating to the latest version, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll look into it. - Manheim Mobile App Team ### 1/5 — Screenshots Blocked *2026-07-28* Why are screenshots of media now blocked. We already paid your outrageous auction fees, can I not have access to the photos of my own units to post them on our website? **Developer response:** Hi cquamina- Thanks for the feedback, and we apologize for the inconvenience. The screenshot bug has been fixed in v1.13.0 (or newer) updating to the latest version will restore your ability to capture and share vehicle photos. If you run into anything else after updating, email us at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team ### 1/5 — Take 1 step forward, 2 steps back *2026-07-21* I swear they do this to annoy us. They hear us one 1 problem fix that problem, then cause another one. The latest issue is you cannot grab a screenshot now. THAT DEFEATS THE PURPOSE OF THE APP!!! Now you have to get on a computer to grab a screenshot from there if you want to easily send information. Big swing and a miss **Developer response:** Hi Used car buyer, We hear you, and we understand the frustration. Fixing one thing shouldn't break another. The screenshot issue has been resolved in v1.13.0 (or newer). Please update and it should be back to normal. We appreciate your patience and if anything else comes up, reach out at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team ### 1/5 — No snapshots *2026-07-20* For some reason, they took away the ability to snapshot from the app. Now, when I have information, I want to send to someone else in the dealership, I have to take a picture from another device. Why slow down the process. So childish and NOT user friendly. **Developer response:** Hi Gary, Sorry for the disruption; this wasn't intentional and has been fixed in v1.13.0 (or newer) Update to the latest version and screenshots will work as expected again. Reach out at ManheimMobileAppSupport@coxautoinc.com if you need anything else. – Manheim Mobile App Team ### 1/5 — Bad app *2026-07-14* I’ve had nothing but problems from this app. The Old classic app was better. Never had any issues with this one locked you out sometimes like they want you to be late on payment so they can charge you. **Developer response:** Hi M2bad4u, Sorry to hear you've had a rough experience. We've addressed several login-related bugs in recent updates so it's worth making sure you're on the latest version. If you're still getting locked out or running into anything else, email us at ManheimMobileAppSupport@coxautoinc.com and we'll get it sorted. - Manheim Mobile App Team ### 1/5 — App *2026-07-14* Terrible app. Especially for online bidders. ### 1/5 — Sign in issues *2026-06-20* The website accepts the login details but the app doesn’t. **Developer response:** Hi ro83rt in 80, Thanks for flagging this. We've addressed several login-related bugs in recent releases - updating to the latest version may resolve the issue you were experiencing. If it doesn't, email us at ManheimMobileAppSupport@coxautoinc.com with the details and we'll look into it. - Manheim Mobile App Team ### 1/5 — Terrible *2026-06-19* The new update is god awful, completely changed it and ruined the app. It was great before and it’s trash now, can barely get it to work and I have to constantly log in almost every time I use it. Won’t be using it anymore. **Developer response:** Hi vakekr, Sorry the update has been a frustrating experience. We've addressed several login-related bugs in recent releases, so updating to the latest version is worth a try. If you're still having trouble, or have specific feedback on how we can improve the experience, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll take a look. - Manheim Mobile App Team ### 1/5 — Very Unreliable *2026-06-05* It keeps getting stuck in an authentication loop. I’ve killed the app, deleted the app. But still nothing works. It’s says Authentication Okay, then it dismisses and takes back to the login screen again….it does this incessantly. It take 2-4 rounds of this before I am able to get in **Developer response:** Hi atrex, We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile Team ### 1/5 — Awful *2026-05-28* Please tell me Manheim legacy is just temporarily down. No. Just no. It’s awful. I’ve never bothered to write a review till now. This is how absolutely awful this app is. Please tell me this is not the only app Manheim will continue to support. Terrible. **Developer response:** Hi Behnnnnnnnnn, We hear you, and we're sorry the transition has been this frustrating. Continuing to support the legacy app was no longer technically possible and it will be retired in September 2026. Its aging infrastructure made meaningful improvements unfeasible, and the new app was the only path forward. The good news is that modern foundation is already paying off. We've been able to launch Push Notification Lane Alerts that link directly to listings, an enhanced Simulcast experience, dark mode, and multiple new features. None of which were possible on the old platform. Improvements to Selling, Post Sale, Filtering, and much more are on the way. We know we're not there yet on everything. If there's a specific feature blocking your workflow, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll work to make it right. - Manheim Mobile App Team ## Most praised reviews (10 highest-rated) ### 5/5 — Screenshots block fixed. *2026-08-01* Manheim was quick to fix the blocked screenshots in the app. Thank you. **Developer response:** Hi cquamina- Thanks for the feedback, and we apologize for the inconvenience. The screenshot bug has been fixed in v1.13.0 (or newer) updating to the latest version will restore your ability to capture and share vehicle photos. If you run into anything else after updating, email us at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team ### 5/5 — Clean *2026-02-16* Much cleaner than the old one ### 5/5 — Simulcast *2026-01-30* The simulcast experience is a significant improvement over previous app ### 5/5 — Easy to use! *2026-01-29* Clean interface. Easy search, fast response. Sorting inventory quickly is hugely helpful. Great app! ### 5/5 — Improved Experience *2026-01-27* Love the all the improvements. Search is easy and fast! ### 5/5 — So much easier to use *2026-01-27* I am very impressed with the improvements made to the Manheim app. It is simpler, straightforward, and looks fantastic ### 5/5 — User Review *2026-01-27* Absolutely love this app! It’s super easy to use and the interface is clean and intuitive. Everything loads quickly. ### 5/5 — Big Improvement from Legacy *2026-01-27* This new version of the app makes it easier than ever to buy things on Manheim. I feel as though they tried to focus the most important features like search and vin decoding right out the gate rather than trying to cover every base. I really prefer using this one. ### 5/5 — Huge Improvement *2026-01-27* Manheim Finally gives us a modern application! Night and day compared to the old one. I can finally use my phone to conduct business ### 5/5 — Clean & User Friendly *2026-01-27* I’m really happy with the new Manheim Mobile app. It’s super easy to use, clean interface and it take me right to my inventory. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*