# Manulife TravelAid > Travel assistance app with emergency contacts, medical facility locator, and claims submission. (iPhone/iPad app by Active Care Management Inc..) - Source: https://appshunter.io/ios/app/manulife-travelaid/id1433702714 (this page in markdown: same URL + `.md`) - Developer: [Active Care Management Inc.](https://appshunter.io/developer/1012042616) - Category: Travel, Medical - Price: Free - Rating: 3.50/5 from 2 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 16 MB - Languages: American English - Released: 2018-08-31 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/manulife-travelaid/id1433702714/reviews.md ## What is Manulife TravelAid? Manulife Travel Aid offers instant access to medical facilities and international 911 numbers, plus a claims submission portal for easy, fast service. Features include: •Access to international emergency numbers by GPS •Medical facilities locations by GPS •Current travel advisories •Contact form with preferred method of contact for 24/7 assistance •Claim submission portal •Relevant and timely travel tips based on type of traveller “With you every step of the way” ## Key features - International emergency numbers by GPS - Medical facility locations by GPS - Current travel advisories - 24/7 assistance contact form - Claim submission portal - Travel tips ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/manulife-travelaid/id1433702714/reviews.md ### 1/5 — Cannot submit a claim *2023-11-28, version 3.0* Cannot submit a claim. Useless app. Use website instead. ### 1/5 — Poor Software *2023-09-02, version 3.0* When I try to submit a claim, the app freezes! What’s your the point of spending money on insurance if I can’t submit a claim? I will have to try calling or emailing tomorrow. Don’t waste your time on this app. ### 3/5 — Affichage différent *2023-08-07, version 3.0* Le contenu de l'application comme telle est totalement différent des saisies d'écran affichées ici... ### 5/5 — Very Intuitive and useful. *2022-12-14* Icon are clear. The Global help Db needs some help as geolocation is slow but works. ### 1/5 — Useless and extremely frustrating *2022-01-14, version 1.0.9* Submitted online claims weeks ago on their website. Nothing happy with them yet, not even a claim# assigned. Then weeks after I registered on ACMTravel in order to submit the claims, I get an email from Global Excel Management “welcoming me” to their online claims submissions feature. Huh???? Talk about confusing email - is this something in addition to the ACMTravel website? Is this Global something a new or replacement app Manulife is now using? Whatever, I downloaded the app and can’t sign in anyway because it says my account is temporarily locked. Why??? As if traveling and arranging insurance in these times wasn’t complicated enough, the company further complicates and confuses insured people by poorly timed and confusing communications. Forget about calling them , assuming you can find the correct number out of many , you will be on hold for several hours. Get your act together, ManuLife, and fire whoever is doing these screwups in your IT department!!! ### 2/5 — Poorly designed! *2021-12-24, version 1.0.9* The return button is too far up under my clock and just simply doesn’t work ! ### 2/5 — Barely an App *2021-08-13, version 1.0.7* A low value app that just acts a jumping off point into a bunch of random experiences. Requires multiple logins in some cases and yet still has no knowledge of my existing policies. UX like this died 10 years ago. ### 1/5 — Virtually useless *2020-12-02, version 1.0.5* No way to find out any information about my policy and coverage. ## Frequently asked questions about Manulife TravelAid ### What is Manulife TravelAid? Manulife TravelAid is a free travel assistance app that provides instant access to international emergency numbers, medical facility locations, and travel advisories. It also features a claims submission portal and relevant travel tips. ### Is Manulife TravelAid free to use? Yes, Manulife TravelAid is available for free. There are no in-app purchases or advertisements within the application. ### What devices is Manulife TravelAid available on? Manulife TravelAid is compatible with iPhones, iPads, and iPods. ### How often is Manulife TravelAid updated? The app was last updated on May 22, 2025, with version 1.6. While specific update frequency isn't detailed, this indicates ongoing support and development. ### What is the age rating for Manulife TravelAid? Manulife TravelAid has an age rating of 4+, making it suitable for a wide range of users. ### Can I submit insurance claims through Manulife TravelAid? Yes, the app features a dedicated claims submission portal, allowing for easy and fast processing of your travel-related claims. ### Does Manulife TravelAid provide information on travel advisories? Yes, Manulife TravelAid offers access to current travel advisories, helping you stay informed about potential risks and conditions in your destination. ### What kind of assistance does Manulife TravelAid offer? The app provides 24/7 assistance through a contact form with your preferred method of contact, in addition to emergency medical facility and international emergency number access. ## Version history (last 5 releases) ### 1.6 — 2025-05-22 Minor Fixes ### 1.5 — 2025-01-16 Minor Fixes ### 1.4 — 2024-02-07 Minor Fixes ### 3.1 — 2023-12-18 Minor Fixes ### 3.0 — 2023-02-27 Removed account functionality stored within the app. Update “Claim”, replaces the current claims portal with a new portal with added functionality. ## Apps similar to Manulife TravelAid | App | Rating | Price | Category | | --- | --- | --- | --- | | [Park’N Fly Canada](https://appshunter.io/ios/app/parkn-fly-canada/id1399548398) | 1.7 (9) | Free | Travel | | [Air Transat](https://appshunter.io/ios/app/air-transat/id937379405) | 4.7 (5,971) | Free | Travel | | [FlightHub - Find Travel Deals](https://appshunter.io/ios/app/flighthub-find-travel-deals/id1068318118) | 4.8 (5,813) | Free | Travel | | [ID Card Benefits](https://appshunter.io/ios/app/id-card-benefits/id6479312881) | 1.0 (81) | Free | Travel | | [Aeroport Taxi & Limo Service](https://appshunter.io/ios/app/aeroport-taxi-and-limo-service/id1024202217) | 4.4 (35) | Free | Travel | | [Porter Airlines](https://appshunter.io/ios/app/porter-airlines/id1579080945) | 4.8 (2,761) | Free | Travel | ## More apps by Active Care Management Inc. - [ACM TravelAid](https://appshunter.io/ios/app/acm-travelaid/id1012042617) - [AwayCare TravelAid](https://appshunter.io/ios/app/awaycare-travelaid/id1467769288) - [GlobalExcel](https://appshunter.io/ios/app/globalexcel/id6444668778) All apps by Active Care Management Inc.: https://appshunter.io/developer/1012042616 ## Related topics [manulife travelaid](https://appshunter.io/ios/topics/manulife-travelaid) · [manulife canada](https://appshunter.io/ios/topics/manulife-canada) · [manulife mobile](https://appshunter.io/ios/topics/manulife-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*