# Manulife Vitality

> Health and rewards program app for Manulife insurance policyholders. (iPhone/iPad app by Destiny Mgt Co.)

- Source: https://appshunter.io/ios/app/manulife-vitality/id1123105155 (this page in markdown: same URL + `.md`)
- Developer: [Destiny Mgt Co](https://appshunter.io/developer/404564103)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.60/5 from 34 App Store ratings · 90 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 98 MB
- Languages: American English, Canadian French
- Released: 2016-09-28
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/manulife-vitality/id1123105155/reviews.md

## What is Manulife Vitality?

Welcome to Manulife Vitality

Ready to start your journey towards a healthier, happier life?

Manulife Vitality is all about helping members live healthy, earn rewards, and save money. And with the Manulife Vitality app, you can keep track of all the little steps you take towards a healthier you and enjoy all program’s benefits and rewards! From your smartphone you can:

Check in your goals and Vitality Points™

Monitor your progress towards your weekly goal to unlock rewards

Log a workout using GPS*

Submit proof of a completed activity (e.g 5K, dental check-up, etc…)

Enjoy the daily newsfeed with hot tips to help you live a healthier life

Link to Apple’s Health app to sync data via iPhone or Apple Watch

*Some features, like gym visits, may require GPS location services. Continued use of GPS running in the background can dramatically decrease battery life.

The app is available for anyone to download, but you must have a Manulife insurance policy with Manulife Vitality and register on the website before you can log in. Once you’ve registered, you’ll use your Manulife Vitality website log in to sign into this app.

Apple is not a participant in or sponsor of this promotion. Apple Watch is a registered trademark of Apple Inc. All rights reserved.

Insurance products are issued by The Manufacturers Life Insurance Company. The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. The Manulife Vitality program is available with select policies. Vitality, Vitality Points and Vitality Wheel are trademarks of Vitality Group International, Inc., and are used by The Manufacturers Life Insurance Company and its affiliates under license. Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license.

Accessible formats and communication supports are available upon request. Visit manulife.ca/accessibility for more information.

© 2022 The Manufacturers Life Insurance Company. All rights reserved.

## Key features

- Track Vitality Points and goals
- Monitor progress for rewards
- Log workouts with GPS
- Submit proof of activities
- Access health tips newsfeed
- Sync with Apple Health

## What do users think of Manulife Vitality?

Overall sentiment: negative

**Pros**

- 👍 Good concept for motivation
- 👍 Can help with fitness goals
- 👍 Rewards can be motivating
- 👍 Some users find it amazing

**Cons**

- 🐛 App frequently not working
- 🐛 Login issues
- 🐛 Connection errors
- 🐛 Data sync problems
- 🐛 Missing points/rewards
- 🐛 Frustrating user experience
- 🐛 App crashes
- 🐛 Blank/white screen on startup
- 🐛 Language issues (French instead of English)
- 🐛 Spin the wheel not working/no rewards
- 🐛 Benefits not as advertised
- 🐛 Poorly executed interface
- 🐛 Slow loading times
- 🐛 Content not mobile friendly
- 🐛 Frequent logouts
- 🐛 Updates breaking functionality
- 🐛 Customer support unresponsive

**Commonly reported bugs**

- App opens to a white/blank screen
- App crashes at startup
- Login fails with connection errors
- Data not syncing (steps, workouts, health apps)
- Spin the wheel not awarding rewards
- Language setting defaults to French
- Expedia benefits not as described
- Password issues
- Two-factor authentication buttons not working
- Well-being questionnaire results not registered
- Sleep information not collected from Apple Health
- Personal goals disappeared
- Cannot select English version
- App not working after updates
- App freezes on login
- Error messages like 'Oops something went wrong'
- App not tracking workouts or activities
- App not recording calories burned
- Skill testing question giving wrong answers
- Inconsistent syncing with Strava/Garmin
- Active calories and workouts not counted in real time
- Points not always given for earned activities
- App not working well with iOS 17
- Recent update in October 2024 ruined step syncing
- V7.3 removed feature to upload multiple activities
- New UI takes up wasted space
- Slow loading times after update 7.3
- App not syncing Fitbit
- App not tracking sport activities
- App not recording calorie burned
- App not adding points correctly
- App not syncing with Apple Watch
- Unable to load gift card
- App doesn't sync Garmin
- App doesn't sync Apple Watch workouts
- App doesn't sync steps
- App doesn't update active live
- App technical error on sign in
- App connection with health app failed
- App connectivity issue
- App suddenly stopped working
- App doesn't work anymore
- App opens to a blank white screen
- Inconsistent connecting to Strava/Garmin
- Requires check-in every Sunday
- Amount of points granted doesn't match steps
- 2-factor authentication text messages not sending codes to US area codes
- App doesn't work well since updating to iOS 17
- App doesn't work well since updating to iOS 18
- App doesn't work well since updating to iOS 26.1
- App doesn't work well since updating to iOS 18.0.1

**Most requested features**

- Ability to change app language
- Fix mobile-friendly content
- Improve spin the wheel rewards
- Allow multiple activity uploads
- Restore swipe back gesture

## Recent user reviews (10 of 90)

All indexed reviews: https://appshunter.io/ios/app/manulife-vitality/id1123105155/reviews.md

### 3/5 — Language setting

*2026-02-26, version 7.13.2*

My app is showing French but I need English, I couldn’t find any setting option to change that.

### 4/5 — In general good app, but several bugs

*2026-02-25, version 7.13.2*

Return me what I would like to see, that’s good. But two very annoying issues, 1. When you switch phone and transfer data to a new phone, the app in the new phone will be blank screen, might be authentication issue behind, but I have to delete the app the reinstall. 2. Spin not working often, keep letting me spin, but don’t give rewards.

### 2/5 — Expedia benefits not as sold

*2026-02-22, version 7.13.2*

We were told the Expedia benefits were unlocked and usable as you earned them. Turns out you can only use one discount per year and not get one for bronze, silver, gold and platinum as it was sold to us. Very frustrating and disappointing.

### 1/5 — Stopped working

*2026-02-19, version 7.13.2*

The app opens to a white screen.

### 1/5 — White screen

*2026-02-16, version 7.13.2*

Nothing happens only white screen when I open the app lol

### 1/5 — Language Selection

*2026-01-31, version 7.13*

I can not select English version as each time after upgrades,only French version.And right now I even can noy login. Too bad !

### 4/5 — Spin the wheel

*2026-01-19, version 7.12.1*

Has anyone earned a gift card recently? I used to get them fairly often, but I haven’t received a single one since July 2025. I spin weekly and get 5 or 10 points every single time! Between that and the device not syncing regularly, it’s becoming quite frustrating. Is anyone else experiencing this? I really hope it can be improved, because it used to work well…

### 2/5 — Recent version not great

*2025-12-22, version 7.12.1*

Several sections are not working. I have completed one of the well-being questionnaires numerous times, but the results are not registered and the questionnaire does not show completed. Sleep information is not collected from Apple Health (I verified they are connected) and the personal goals have disappeared in the recent update.

### 1/5 — Horrible User experience

*2025-12-05, version 7.12*

The password works for all platforms, except this Vitality. After changing the password still keep popping the error msg. Please hire someone good developers!!!!

### 5/5 — Buttons do not work

*2025-12-04, version 7.12*

Update: after closing it for a couple of hours and logging back in, it seems to be working as expected.

December 2025 app update: the buttons do not work. You cannot Login and the two factor authentication buttons do NOT work.
Even after deleting the app and reinstalling, you cannot get past the initial loading screen after authenticating.

## Frequently asked questions about Manulife Vitality

### What does the Manulife Vitality app do?

The Manulife Vitality app helps users live healthier lives by tracking their progress towards fitness goals and earning rewards. It allows users to monitor their Vitality Points, log workouts, submit proof of completed activities, and access a daily newsfeed with health tips.

### How do I earn rewards with Manulife Vitality?

You earn rewards by monitoring your progress towards your weekly goals within the app. As you achieve these goals, you unlock rewards. The app helps you keep track of your Vitality Points and your journey towards a healthier lifestyle.

### Is the Manulife Vitality app free to download?

Yes, the app is free to download. However, to use its features and benefits, you must have a Manulife insurance policy with the Manulife Vitality program and be registered on the Manulife Vitality website.

### What devices is Manulife Vitality compatible with?

The app can be downloaded by anyone. It is designed to work with smartphones and can link to Apple's Health app to sync data via iPhone or Apple Watch. Some features may require GPS location services.

### What kind of activities can I log in the app?

You can log various activities, including workouts using GPS. Additionally, you can submit proof of completed activities such as a 5K run or a dental check-up to contribute to your progress and earn rewards.

## Version history (last 5 releases)

### 7.20 — 2026-07-24

Bug fixes and improvements

### 7.18 — 2026-05-21

Bug fixes and improvements

### 7.17 — 2026-05-01

Bug fixes and improvements

### 7.16 — 2026-04-06

Bug fixes and improvements

### 7.14 — 2026-03-09

Bug fixes and improvements

## Apps similar to Manulife Vitality

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Health Gateway](https://appshunter.io/ios/app/health-gateway/id1590009068) | 5.0 (1) | Free | Health & Fitness |
| [Lumino Health Virtual Care](https://appshunter.io/ios/app/lumino-health-virtual-care/id1487541986) | 4.4 (36) | Free | Health & Fitness |

## More apps by Destiny Mgt Co

- [Vitality Today](https://appshunter.io/ios/app/vitality-today/id491012082)
- [John Hancock Vitality](https://appshunter.io/ios/app/john-hancock-vitality/id982822533)
- [Vitality One](https://appshunter.io/ios/app/vitality-one/id1475550816)

All apps by Destiny Mgt Co: https://appshunter.io/developer/404564103

## Related topics

[manulife canada](https://appshunter.io/ios/topics/manulife-canada) · [vitality extracts](https://appshunter.io/ios/topics/vitality-extracts) · [manulife mobile](https://appshunter.io/ios/topics/manulife-mobile) · [manulife philippines](https://appshunter.io/ios/topics/manulife-philippines)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*