# Manychat — user reviews

> 710 indexed App Store user reviews of Manychat by Manychat, rated 4.30/5 from 2,086 ratings.

- Source: https://appshunter.io/ios/app/manychat/id1460129210/reviews
- App overview in markdown: https://appshunter.io/ios/app/manychat/id1460129210.md
- Rating breakdown: 5★ 1,599 · 4★ 92 · 3★ 68 · 2★ 66 · 1★ 261

## What do users think of Manychat?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient automation
- 👍 Easy to use
- 💡 Helpful for business growth
- 🔒 Secure platform
- 🤖 Powerful chatbot features

**Cons**

- 🐛 Glitchy app performance
- 🔍 Difficult to manage accounts
- 💸 Expensive subscription
- 🚫 Poor customer support
- ⚠️ Unreliable functionality

**Commonly reported bugs**

- Inability to connect social media accounts
- Automation failures and delays
- Inconsistent app behavior
- Syncing issues between web and mobile
- Unexpected account lockouts

**Most requested features**

- Ability to delete accounts and contacts
- Improved mobile app experience
- Better integration with other platforms
- More customization options
- Enhanced notification system

## Newest reviews (18 of 710)

### 2/5 — No início era facilitador

*2026-08-25*

Agora tá dando vários erros

### 2/5 — Buggy and Could Use Improvement Overall

*2026-08-21*

This is app is cool, but it’s very buggy on the phone version. And the filters for sorting messages could be better in general. The mobile version glitches entirely too much. I’ll be typing and in the middle of my typing the app freezes. It makes working so much more stressful. And the apps usability could be better as well. The laptop version is fine, but even then the interface is not user friendly. Everything needs a redo ngl…

### 2/5 — Not all it’s stacked up to be

*2026-08-17*

I’ve given a two because the tech works but the format is too recognisable as AI, as automated as anything but genuine, authentic contact. Even if the words are genuine, authentic and honest. So it largely gets ignored

### 4/5 — I’d like to specifically pull unanswered messages to the top

*2026-08-04*

I’ll definitely give a 5 if there’s a way I can find all my unanswered messages or if I could have a reminder to follow up with leads like how my Gmail reminds me to follow up with unanswered emails otherwise a super helpful app that I am not ising to its full capacity but what I’ve tried sofar is nice!

### 2/5 — It hasn’t helped make my business any easier or better.

*2026-08-02*

I have followed the instructions and set up a few automations in the last month, and I can’t say it’s helped make my business any faster or better. It has created more frustration than I was actually hoping and excited about this app but it has not stood up to the hype it offers.

### 3/5 — No real help

*2026-07-25, version 6.18.0*

I just started my free trial. It’s not bad but it would be so helpful if there was a chat feature to ask questions. I missed several leads because I formatted something incorrectly and had to figure out for myself what I had done wrong

### 1/5 — Terrible

*2026-07-24, version 6.18.0*

It’s inconsistent. The customer service is awful. I’m losing money!

### 1/5 — Lacks information and options

*2026-07-23, version 6.18.0*

It’s less organized on the phone version

### 1/5 — Facebook links

*2026-07-23, version 6.18.0*

Your token is extremely long and causes giveaway links and links shared on fb with fbclid?= to not load for meta in app browsers. You guys need to fix this asap.

### 1/5 — Broken

*2026-07-22, version 6.18.0*

No customer support, no one to reach out when something’s broken.

### 2/5 — Só ilude

*2026-07-22*

Automatizei 4 vídeos, depois não automatiza mais, fica dando falhas.

### 1/5 — Beware of Scam

*2026-07-21, version 6.18.0*

They charged me for a year subscription! I initially wanted to give it a try and only did a month when they charged me for a whole year subscription ridiculous be careful!

### 1/5 — Not impressed

*2026-07-21, version 6.18.0*

Not sure if I want to pay yet

### 1/5 — Not working

*2026-07-19, version 6.18.0*

I’ve only made 4 automations and now it won’t let me make any more. Not even for the most basic feature on DMing comments. Please fix

### 3/5 — Export/Import flows

*2026-07-17, version 6.18.0*

What I find terrible that can't be done is to be able to download the streams in code format. So that the AI can create entire flows. They are very late because there are already other software that do let you do IT

   Lo que me parece terrible que no se puede hacer, es poder descargar los flujos en formato de código. Para que la IA pueda crear flujos enteros. Están muy atrasados porque ya hay otros softwares que si te dejan hacerlo

### 4/5 — Tiktok comments

*2026-07-16, version 6.18.0*

We need to be able to use this for TikTok comments ! It only works for DMs and that is not enough. Love Manychat but we are missing the last integration

### 1/5 — صعب

*2026-07-16, version 6.18.0*

تطبيق سيء جدًا

### 1/5 — Non working for mobile

*2026-07-15, version 6.18.0*

Please fix Your app freezes and crashing when sending messages!! Not able to Work on mobile!

## Most critical reviews (10 lowest-rated)

### 1/5 — Insta Account Restrictions

*2026-08-25*

Don’t use this app as it will make your Instagram account and TikTok account get restricted as the new AI system. Boss will think you’re also AI and I trying to scam people and it will restrict your account. Accounts it won’t be able to follow people. You won’t be able to message and then obviously that comes with your social media posts not being reached out to a big audience it’s a nightmare. Just avoid it. Please don’t avoid especially if you have a business account.

### 1/5 — Not satisfied with the app

*2026-08-21*

No chat happened in the app I am not getting it helpful.

### 1/5 — Não funciona

*2026-08-19*

Fiz várias vezes e não funciona

### 1/5 — NOTIFICACIONES A DESTIEMPO

*2026-08-12, version 6.19.0*

Las notificaciones llegan tiempo después de que llegan los mensajes.

Si el mensaje llego a las 5:30 llega la notificación 10 o 20 minutos después

### 1/5 — No business option for mobile

*2026-08-08*

I have had a lot of interaction on my pages and quickly hit my contact limit for pro. I’m invited to upgrade to business but there is no option on the plans section

### 1/5 — Complicado

*2026-08-07, version 6.18.0*

Complicado

### 1/5 — Malísima

*2026-08-06, version 6.18.0*

Todo iba bien hasta que me limitaron los contactos a los que podía enviar mensaje automatizado, quise comprar más contactos pero tienes que meter una solicitud rogando para que te lo aprueben y encima te dicen que se van a tardar en ver tu solicitud.

### 1/5 — Not working

*2026-07-30, version 6.18.0*

Iove the idea but for some reason I have not been able to get it to work

### 1/5 — Experiencia de usuario mala

*2026-07-27, version 6.18.0*

Es una plataforma poco intuitiva, lo cual hace que se sienta difícil el manejo y uso

### 1/5 — Cobra pelos contatos já existentes

*2026-07-27*

A cobrança é feita por contatos, então paguei por 500 contatos e fiz 15 a 20 novos contatos usando o programa, mas de um dia pro outro ele baixa todos os contatos da sua rede social e começa a cobrar, em 2 semanas eu pagava por 700 contatos, inclusive da minha família e irmãos… reclamei 2x e mantiveram a cobrança.

## Most praised reviews (10 highest-rated)

### 5/5 — Automation automatically pause

*2026-08-30*

I made an automation but it didn’t worked it is showing automation is live but 0 messages is shown and the automation stopped working pathetic experience

### 5/5 — Game changer

*2026-07-31, version 6.18.0*

I love the app and control i have

### 5/5 — Customer help

*2026-07-02, version 6.17.0*

It will be better if I can get help from customer service..

### 5/5 — Buena

*2026-06-28, version 6.17.0*

Buena para el manejo de chatbot y para atender clientes para no perder ningún lead.

### 5/5 — เปิด/ปิด แบบกำหนดเวลาได้

*2026-06-26, version 6.17.0*

ต้องการให้ เปิด/ ปิด trigger flow แบบตั้งเวลา

### 5/5 — Amei o app 🩷

*2026-06-24*

Eu gostei bastante da automação

### 5/5 — best

*2026-06-20, version 6.16.1*

best

### 5/5 — Great App

*2026-05-14, version 6.15.0*

Amazing

### 5/5 — Çok iyi

*2026-05-01, version 6.14.1*

Kendim çok beğendim

### 5/5 — Nelly

*2026-04-01, version 6.10.0*

Muy efectiva y rápida de contestar

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
