# Map My Customers Route Planner — Field Sales App

> Field sales app for customer management, route planning, and lead generation. (iPhone/iPad app by Map My Customers, Inc..)

- Source: https://appshunter.io/ios/app/map-my-customers-route-planner/id953610296 (this page in markdown: same URL + `.md`)
- Developer: [Map My Customers, Inc.](https://appshunter.io/developer/1179182873)
- Category: Business, Productivity
- Price: Free
- Rating: 4.10/5 from 455 App Store ratings · 113 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 116 MB
- Languages: American English
- Released: 2015-01-14
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/map-my-customers-route-planner/id953610296/reviews.md

## What is Map My Customers Route Planner?

Field sales reps, meet your co-pilot. 

Everything you need to know about your customers in your pocket.
 - Customer Records: All the details of your accounts - including related people and deals - are easily accessible
 - Activity History: View notes on the account and all the times they’ve been contacted

Know who to see and when. 
 - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity
 - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment

Spend less time behind the wheel and more time in front of customers.
 - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more

Built to fit your day, not get in the way.
 - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information
 - Check-Ins: Log visits in seconds based on your location

 
Field sales reps love Map My Customers:

Game Changer
Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales.
~ Melberss – Nov 19, 2019
 
Great App
I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes.
 

Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Customer records with deal and contact details
- Activity history with notes and contact logs
- Sales map with account filtering
- Nearby prospect lead generation
- Optimized route planning
- Automatic call and route logging
- Quick location-based check-ins

## What do users think of Map My Customers Route Planner?

Overall sentiment: positive

**Pros**

- 🚀 Time saver
- 👍 User-friendly
- 🚀 Efficient and easy to use
- 🚀 Helps stay organized
- 🚀 Great routing and planning tool
- 👍 Excellent customer service
- 🚀 Saves time and money
- 🚀 Improves territory management

**Cons**

- 🐛 Crashes and freezes
- 🐛 Buggy and glitchy
- 🐛 Unreliable internet connectivity
- 🐛 Data loss issues
- 👎 Poor customer service
- 👎 Not B2C friendly

**Commonly reported bugs**

- Login issues
- Incompatibility with older devices
- Route planning errors
- Data sync problems
- Frequent crashes

**Most requested features**

- Offline functionality
- Advanced reporting and analytics
- Expense tracking integration
- Calendar integration
- Improved lead management
- Customization options

## Recent user reviews (10 of 113)

All indexed reviews: https://appshunter.io/ios/app/map-my-customers-route-planner/id953610296/reviews.md

### 5/5 — Time saver

*2026-01-23, version 5.19.0*

This app has made it easy for to me to see my accounts on a map and efficiently plan my day.

### 1/5 — Ap

*2026-01-14, version 5.18.2*

The app is very slow.

### 1/5 — This app sucks

*2026-01-07, version 5.18.2*

This app does not do what it says it will do. I’ll be in front of an office and it will say I’m in a totally different area. Internet connection with this app is so bad. I’m constantly having to close it and come back in sometimes I have to uninstall it and then reinstall it just to try to get it to work properly which it NEVR has. It does not route you and I’ve taken the liberty of routing my own routes because this thing is useless. Tech support doesn’t even respond to me. I could do a better job with routing my own in GoogleMaps and creating my territory’s that way.

### 4/5 — Great app, except it has been freezing on mobile device recently.

*2025-11-13, version 5.18.0*

Hello, the MMC app has been freezing multiple times per day on my work phone & it wasn’t an issue 1-2 months ago.

Please look into bugs that might be causing this.

I’ve restarted my phone multiple times & that hasn’t resolved the issue.  My phone has plenty of storage space available as well.

Deleting MMC app & reinstalling to see if that helps.

### 5/5 — Amazing Outside Sales CRM

*2025-09-11*

This is perfect for working in the field. Allows account planning, routing, and ease of use for being on top of everything in my portfolio. It really does a lot more than just mapping and routing, allowing me to stay one step ahead of where I need to be, who I need to see, and when I need to get there. It’s really easy to use on both my phone and my tablet.

### 5/5 — So easy. So helpful.

*2025-09-10*

We use Hubspot for our CRM. That’s easy for the desktop. Map My Customers gives us visibility and ease of use on our phones. 
No longer do I have to complete admin work or log activity when I get home each evening. It’s done throughout the day and all the data goes directly to Hubspot.

### 5/5 — Game-Changer for Sales Teams!

*2025-09-10*

I can’t say enough good things about Map My Customers. It has completely transformed the way I manage my territory and stay organized. Instead of wasting hours trying to piece together spreadsheets and Google Maps, I can now see all my accounts and prospects in one clean, easy-to-use interface.

The route optimization is a lifesaver—it saves me time every single day, and I can fit in more meetings without the stress of figuring out logistics. I also love the reminders and check-in features, which help me stay on top of follow-ups and never let an opportunity slip through the cracks.

The app is fast, reliable, and intuitive. Plus, it keeps getting better with updates. It feels like it was actually built for field salespeople by people who get it.

If you’re serious about working smarter, not harder, and want to maximize your time in the field, this app is a must-have. Worth every penny.

### 1/5 — Pick another app but this one

*2025-09-05, version 5.16.1*

Poor customer service 
Poor tech support 
App functionality is a 2 out of 10
In concept the application seems to do well when they demo it to you but in practice out on the field runs very poorly. When you need help response times is terrible. They will only contact you quickly when they want to sell you something.

### 3/5 — NOT for B2C.

*2025-01-15*

Map My Customers (MMC) Review: Great for B2B, But Missing Out on B2C

Map My Customers (MMC) is an excellent tool for B2B field sales teams. It’s intuitive, powerful, and delivers everything Spotio doesn’t—making it the superior choice for businesses that fall within its niche. However, its unwillingness to adapt to B2C sales needs holds it back from dominating the market.

What Works:
MMC shines in many areas. The user interface is smooth and intuitive, and it’s packed with features that make territory management, route planning, and customer tracking simple and effective. It’s an all-in-one solution that feels thoughtfully designed to eliminate inefficiencies in the B2B space.

The app’s robust filtering and reporting capabilities, combined with seamless integrations, make it a dream for sales teams that focus on business-to-business operations. Compared to Spotio, MMC is leagues ahead in functionality, usability, and overall value.

The Disappointments:
	1.	Not B2C Friendly: The biggest limitation of MMC is that it’s designed exclusively for B2B sales. This creates a huge missed opportunity because the B2C market is massive, and MMC’s features could easily dominate that space.
	2.	One-Directional: While MMC excels in its current format, it’s frustratingly one-directional in its approach. The developers seem unwilling to adapt the platform to include B2C sales tools, which ultimately forced us to move on.
	3.	Inflexibility: Despite its strengths, MMC’s refusal to consider the needs of B2C users shows a lack of responsiveness to market demands. If they broadened their functionality, they would crush competitors like Spotio without question.

Final Thoughts:
For B2B sales teams, Map My Customers is an incredible tool that delivers on almost every front. Its ease of use and comprehensive feature set make it the obvious choice for businesses in that space. However, by excluding the B2C market, MMC misses out on a huge opportunity to expand its reach and fully dominate field sales software.

If the developers were willing to adapt, MMC would be unstoppable. Until then, it’s a great app—just not the right fit for those in the B2C world.

### 5/5 — A must have for every sale.

*2024-07-18, version 5.11.0*

- Import a CSV 
- Chose an industry you want to prospect today in your hometown city 
- Easily draw your route 
- Launch the mapper
- Visist prospect 
- Quick qualifie prospect and set up next task
- Get money 💰 

Organization is key for a salesperson. Organization is even money. 

And map my customer with its user friendly interface will help you to get richer. 

Ans the best: NO CRM NEEDEED!!!!! A all in one solution for only 60 bucks/month

## Frequently asked questions about Map My Customers Route Planner

### What does Map My Customers Route Planner do?

This app is designed for field sales representatives to manage their customer interactions and optimize their daily routes. It provides access to customer records, activity history, and a sales map to visualize accounts. The app also assists with lead generation and planning efficient travel paths.

### What are the key features of this sales app?

Key features include detailed customer records with associated deals and contacts, a history of all activities and notes for each account, and a sales map that can be filtered by various criteria. It also offers route planning, lead generation for nearby prospects, automatic logging of calls and routes, and quick check-ins based on location.

### Is Map My Customers Route Planner free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a completely free application for users.

### Who is this app intended for?

The app is specifically built for field sales representatives. It aims to serve as a 'co-pilot' by centralizing customer information, streamlining daily tasks, and helping sales professionals spend less time on logistics and more time engaging with clients.

### How does the route planner feature work?

The route planner allows users to create, save, and share optimized routes. It considers factors such as customer location, priority, and deal size to suggest the most efficient path. This helps field sales reps minimize travel time and maximize their customer visits.

## Version history (last 5 releases)

### 5.26.0 — 2026-08-24

- Expanded AI Field Agent capabilities (call actions, smarter record lookups)
- Fixed an iOS crash, route/calendar sync issues, and other stability bugs

### 5.25.0 — 2026-08-13

Bug fixes and improvements.

### 5.24.2 — 2026-08-03

- Bug fixes and improvements

### 5.24.1 — 2026-07-15

- Bug fixes and improvements.

### 5.24.0 — 2026-07-14

- Plan routes around both companies and people
- Build routes around scheduled stop times
- Routes with temporary stops show an informational note

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*