# MAPCO Rewards — user reviews

> 148 indexed App Store user reviews of MAPCO Rewards by MAPCO Express, Inc., rated 3.60/5 from 136 ratings.

- Source: https://appshunter.io/ios/app/mapco-rewards/id659720475/reviews
- App overview in markdown: https://appshunter.io/ios/app/mapco-rewards/id659720475.md
- Rating breakdown: 5★ 73 · 4★ 16 · 3★ 4 · 2★ 6 · 1★ 37

## What do users think of MAPCO Rewards?

Overall sentiment: negative

**Pros**

- 🚀 Fast mobile pay at pump
- 💰 Generous fuel discounts and rewards program
- 👍 Convenient touchless payment during COVID
- 🎮 Fun racing game feature
- 📍 Store locator with fuel prices
- 💳 Multiple payment options available
- 🔒 Secure Apple Pay integration
- 😊 Friendly and helpful customer service staff

**Cons**

- 🐛 Frequent login failures and authentication errors
- ❌ Gas prices removed from app display
- 💳 Removed Apple Pay and credit card payment options
- 🔐 Forced Venmo or direct bank account linking
- 📱 App crashes and freezes frequently
- 🔔 Persistent notification permission popup
- 🗺️ Store location finder not working properly
- ⏰ Rewards expiring too quickly without notification
- 🔒 Privacy concerns with Venmo purchase visibility
- 😞 Confusing and non-intuitive user interface
- 🚫 Pump activation failures mid-transaction
- 💸 Double charging on transactions
- 🔄 Rewards points not displaying correctly

**Commonly reported bugs**

- Cannot login - authentication fails repeatedly
- Verification code always shows as incorrect
- App crashes when opening or navigating
- Pump activation fails with 'failed to activate pump' error
- Rewards not displaying or loading
- Cannot redeem points - locked or inaccessible
- Paytronix error preventing login
- Notification popup appears every app open despite declining
- Double charging on single transactions
- Coupons won't scan at checkout
- Store location finder shows no nearby stores
- Payment methods disappearing after update
- App logs out unexpectedly mid-session
- Velocity device_id blocked error
- Food ordering links not functional
- Age verification stuck or not working

**Most requested features**

- Restore gas price display in app
- Bring back Apple Pay and Google Pay options
- Add credit/debit card payment method
- Implement biometric login (Face ID/fingerprint)
- Set default preferred store location
- Add DEF fuel availability filter
- Automatic password saving
- Longer reward expiration windows
- Clear unlock button for rewards redemption
- Email offers should match app display
- Receipt generation for all transactions
- Improve app stability and performance

## Newest reviews (19 of 148)

### 2/5 — Functionality bad

*2026-08-20, version 43.31.2026072903*

Use to when you got a text the additional cents off per gallon would auto-load. Not the case any longer. Calling customer support states you have to upload it to your app. Didn’t have to in the past. Not sure who your developers are but you have ruined the user friendliness of the app.

### 3/5 — App works fine, but

*2026-08-17, version 43.31.2026072903*

The app works fine and is easy to navigate, but I can no longer check fuel prices for the only local store/station through the app. Plus, our local store regularly raises fuel prices to offset any discounts offered from Mapco. Most of the time we can get a better price on fuel from a nearby Fuel City store. For instance, our local Mapco has 87 octane at $3.49 while Fuel City has 87 octane at $3.38 and is half the distance from us.

### 2/5 — Reward

*2026-08-16, version 43.31.2026072903*

Received an email on the 15th of August for 5 cents off a gallon and good until the 17th. When on the 16th and only got 3 cents off. Hung up the hose and went somewhere else for fuel. This store is in Pulaski Tn.

### 3/5 — Where my gas pump price???

*2026-06-12, version 43.31.2026052501*

I like the looks of the new Mapco App, but I’m really disappointed you took off the current gas prices.  Now I have to go to Gas Buddy to find out your gas prices!!!  Grrrrr

### 4/5 — Nice.

*2026-04-23, version 43.31.2026033001*

The new app is OK. Seems a bit more difficult to navigate, but works OK. I didn't see anything wrong with the previous app.

### 1/5 — What’s the point???

*2026-04-16, version 43.31.2026033001*

Need app to have gas prices! No other reason to use it. Why would this feature be removed??? So dumb!

### 1/5 — MAPCO app

*2026-04-07, version 43.31.2026033001*

App is useless, can’t check fuel prices anymore!

### 1/5 — No longer useable

*2026-03-29*

Went from having a okay app to where you could actually see the gas prices, redeem points for cents off the gas prices and more, but now you can’t do anything but buy their god awful food. What is even the point of having an app if it literally can’t do anything anybody wants it to do?!?!

### 1/5 — Awful update

*2026-03-19, version 43.31.2026022704*

The update and overall change they just do to this app is actually awful and was totally unneeded. The app is actually really hard and confusing to use now, trying to navigate it is a pain, finding how much money off you had used to be at the top and easy to read and you also can't see the price of gas at your particular station anymore. Big thumbs down

### 1/5 — Used to love it

*2026-03-18, version 43.31.2026022704*

I used to love this app because I could easily pay through the app at the pump. But that seems to be gone with the new update. And so am I

### 1/5 — An “update” that is anything but an improvement!

*2026-03-16, version 43.31.2026022704*

Can no longer see fuel prices of each location! You are losing sales because of this!

### 1/5 — New update is horrible!!!!!

*2026-03-15, version 43.31.2026022704*

The old app displayed gas prices, however, the new app does not!  Add this important feature back. Extra rewards should be on the app instead of having to add them by clicking in an email.

### 1/5 — Update Awful Stick With Circle K

*2026-03-07*

I used to love this app because it was conveniently located by my yoga studio, I was saving my reward points. Lost them all with this new app. Can no longer select what pump I’m at and will not be using again. Now this is more of a hassle than convenience. Circle K has an excellent reward program!

### 1/5 — Change it back please.

*2026-02-26*

Prices removed, previous app design much better. Change it back. It was a good app before. It is useless now.

### 1/5 — Gas prices

*2026-02-25, version 43.31.2026021103*

The new update is absolute TRASH! You can’t even see gas prices anymore. What’s the point in even having a gas app if you can’t even see prices?!?

### 1/5 — Seeing prices in app

*2026-02-24, version 43.31.2026021103*

The new app doesn't show prices! Unless I'm missing something. Previously, I could easily see prices at nearby locations or favorites.

### 1/5 — Update

*2026-02-24*

App is terrible, can’t access my local stores to check fuel prices!

### 2/5 — New app thumbs down for $ map

*2026-02-23, version 43.31.2026021103*

The new updated app does not have a price map old one did. It has a map of stores but no prices like last app. We gonna fix this Mapco or should I use another gas company that provides that?

### 2/5 — Don’t like the new app

*2026-02-23, version 43.31.2026021103*

The app no longer shows price at my preferred store and I have to hunt for my discount.  All this has been available on main page right near the top on the older version.
The new format is not better.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible discount app

*2026-08-08, version 43.31.2026072903*

If I could give zero stars I would. The new updated app is just awful! This map down the road is the only place I get gas which is very often and I just now have made enough points over the last six months to get a damn cookie of all things! Those are the rewards I have gotten and saved up for the last six months with using my rewards a couple of times a week from getting gas. That should tell you right there how horrible of a discount app this. If Mapco was not right down the road from me and gas prices didn’t stay decently low compared to everybody else, I would never go back to a Mapco again.

### 1/5 — Terrible app

*2026-07-31, version 43.31.2026072903*

Designed to fail. Punched in “loyalty number” “invalid”… also, there is no scanner at hardly any of the pumps. 

Nothing bad to say about the fuel company. Just THIS APP SUCKS.

### 1/5 — Almost useless

*2026-07-22, version 43.31.2026070902*

I used to love the MAPCO app because of the convenience to check gas prices at the different stations even if I was out of town. That was one of the best functionalities of the app along with it having the gas stations address. With gas prices rising then MAPCO also takes away redeeming points for 5 cents off, and 10 cents off…you have to build points for months now to get enough to redeem for the .25 or .50 off now. MAPCO is quickly loosing my business…at least at Murphys I can actually check the gas price of a location before visiting. I used to brag about how convenient the app was and recommend MAPCO and the app but not anymore.

### 1/5 — No gas prices?!?!

*2026-07-16, version 43.31.2026070902*

What is even the point of having an app for a *GAS* station if you aren’t going to show the gas prices for the different locations? Went from being a very useful app to one that doesn’t show me anything that you need when dealing with refueling a car….no quick view anything, you have to click multiple buttons to find anything, and if you do find the rewards, they are only for food unless you can gather 3000 point before they expire. Average of 30
Points per fill up, means 100 fills before you even get close to 3000 points. Just not worth my time or money anymore.

### 1/5 — 21+ offers will not pick up location zip code 38363!!!

*2026-07-16, version 43.31.2026070902*

I have called, emailed, etc and nobody seems to be able to fix the problem!! FOR MONTHS!! Yall have lost months of fuel and cigarette purchases

### 1/5 — No fuel price

*2026-07-16, version 43.31.2026070902*

Fix the app so many bugs—CEO email address bounces back!  Not sure if you are aware but the new app does not provide the current fuel price, not sure why that is but it keeps me from fueling at your stations and makes me wonder what you are hiding.

### 1/5 — Terrible Update

*2026-07-06, version 43.31.2026052501*

I used to use this all the time but since the update I can no longer accumulate point using my linked card with the app at my local gas station. Not user friendly and unhelpful if you’re using for gas, more food focused app. Circle K rewards is far superior.

### 1/5 — Price of gas????

*2026-06-21, version 43.31.2026052501*

Does not tell you anymore the price of gas

### 1/5 — Horrible

*2026-06-14, version 43.31.2026052501*

Used to tell you the price of the gas now it wont😡😡😡😡🤬

### 1/5 — Very difficult to use

*2026-06-08, version 43.31.2026052501*

Somehow I never got my 15-25-35¢ off. I was never asked and never offered at the pump. Now today I was told in the store that I’m no longer eligible to receive. There’s little incentive to use this app.

## Most praised reviews (10 highest-rated)

### 5/5 — Mapco App

*2026-03-20, version 43.31.2026022704*

Convenient AF!!!

### 5/5 — I’m leaving the Mrs.

*2024-11-03, version 42.00.00*

I have been coming in getting gas five or six times twice a month maybe three times y’all are real good but we need our receipts from our gas every time I get gas. I don’t get my receipt. Thank you for the service. I appreciate it.

### 5/5 — Very convenient

*2024-10-28, version 42.00.00*

This app is the best gas station app I’ve ever used. It’s so convenient to use and worth the download!

### 5/5 — Great upgrades :)

*2024-10-24, version 42.00.00*

Much better experience for fuel savings and ordering online!

### 5/5 — Awesome for fuel discount

*2024-10-21, version 42.00.00*

Using this app, I got fuel for less than a $1 per gallon.

### 5/5 — Great Discounts

*2024-04-18, version 39.01.08*

MAPCO has incredible rewards disconts!

### 5/5 — Points on my card.

*2023-11-30, version 39.01.08*

2 weeks ago I was returning from middle Tennessee, and stopped at a MAPCO called and asked about using my points, the lady wouldn’t let me use them and gas was very high where I stopped. I came on up the road and stopped at Exxon gas was cheaper there. I thought to myself I will just start using Exxon. I don’t like the way Ive been treated by MAPCO the past few months. My card got to where it wouldn’t scan the lady told me I needed to call for a new card so I did.A friend of mine and I have had our cards for years, but she types in her phone number. So they were still giving her 10 cents while I got less. I called and complained so they started giving me 10 again., but guess what they started giving my best friend 25 cents. And that’s why I’m going to Exxon if I can find one or switch to something else.

### 5/5 — Emma

*2023-07-13, version 39.01.01*

Love getting and using fuel discounts and points for free items. The App was updated recently and I love the changes.

### 5/5 — Update on previous review

*2023-05-15, version 39.01.01*

Problem solved no more issues it was a simple fix. Many thanks to Ashley who was a big help

### 5/5 — New mobile app is nice

*2023-04-14, version 39.01.01*

New mobile app is more stable and as better features. Mapco drift app is a fun game!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
