# MAPFRE GO — user reviews

> 3 indexed App Store user reviews of MAPFRE GO by MAPFRE Sigorta Anonim Sirketi, rated 1.57/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/mapfre-go/id1568034344/reviews
- App overview in markdown: https://appshunter.io/ios/app/mapfre-go/id1568034344.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6

## Most critical reviews (3 lowest-rated)

### 1/5 — NoGo

*2023-01-19*

Wouldn’t let me log in. Used my Mac, same username and password, no problem. Apparently not ready for prime time.

### 1/5 — Old app was easier

*2023-01-19*

I just found out I had to download this new app. It asks questions that they never gave you the answers too. Who thought this was better than the old app?

### 1/5 — Crazy

*2023-01-19*

I download the new app, I put in my credentials.
It responds that the credentials are wrong, although I log on weekly with the same credentials. 🤦‍♂️
I click “forgot password” just to reset it and then it prompts me to write in my “identity number” 
What the heck is an identity number?? Why do I need that to reset anything? An email is almost always good enough on 95% of other apps/sites.
Where am I suppose to find my identity number? 

Before I deleted the old app, I was actually brought to the new app and it was horrendous looking and almost no options to look at claims/ bills in the easy format of the old one.

Im so confused how they can make an app worse, but I guess I cant put it past Mapfre to be incompetent.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*