# Maple on-demand healthcare — Online doctors 24/7

> 24/7 virtual medical care and advice from Canadian-licensed doctors. (iPhone/iPad app by Maple Corporation.)

- Source: https://appshunter.io/ios/app/maple-on-demand-healthcare/id1294926209 (this page in markdown: same URL + `.md`)
- Developer: [Maple Corporation](https://appshunter.io/developer/1182347552)
- Category: Medical
- Price: Free
- Rating: 4.70/5 from 784 App Store ratings · 589 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 152 MB
- Languages: American English, French (France)
- Released: 2017-10-23
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/maple-on-demand-healthcare/id1294926209/reviews.md

## What is Maple on?

Care, when you need it.

With Maple, you can talk to a Canadian-licensed doctor or nurse practitioner in minutes, right from your phone. That's care that fits into your life.

What you can do with Maple

     ●     Connect 24/7 by secure chat, audio or video.
     ●     Send prescriptions to your pharmacy or deliver them to your door.
     ●     See specialists sooner. From dermatology to mental health, connect in days, not months.
     ●     Care for your whole family. Manage all your visits in one place.
     ●     Get proactive care for a healthier tomorrow, including specialist appointments and Personal Health Check-Ins.
     ●     View your health history. Access all your visit notes, prescriptions and test results anytime.
     ●     Access care across Canada.

Join millions who rely on Maple for convenient, on-demand healthcare.

With over 2 million 5-star reviews, it’s care people trust.

## Key features

- 24/7 virtual expert care
- Convenient prescription delivery
- Specialist care without referral
- Family-friendly care
- Care across Canada
- Bilingual services

## What do users think of Maple on?

Overall sentiment: mixed

**Pros**

- 🚀 Quick and efficient
- 👍 Convenient and easy to use
- 🙌 Saves time and avoids long wait times
- 💯 Excellent service and care
- 🏥 Helpful for those without a family doctor

**Cons**

- 🚫 Restricted in what they can do
- 💰 Expensive monthly subscription
- 🤖 Impersonal and too reliant on AI
- 🚫 Requests often denied or cancelled
- 📝 Lack of follow-up and continuity of care

**Commonly reported bugs**

- Buggy and unreliable app experience
- Difficulty booking and managing appointments
- Issues with prescription fulfillment and communication

**Most requested features**

- Ability to speak with a doctor over video
- More transparency on pricing and services
- Improved integration with provincial healthcare systems
- Expanded scope of services beyond just prescriptions

## Recent user reviews (10 of 589)

All indexed reviews: https://appshunter.io/ios/app/maple-on-demand-healthcare/id1294926209/reviews.md

### 5/5 — Ms Lisa A

*2026-08-20, version 5.15.0*

Good system, for someone travelling in Canada.

### 5/5 — Excellent Care!

*2026-08-19, version 5.15.0*

Merci!

### 1/5 — Save your time and money!

*2026-08-19, version 5.15.0*

I have used this app many times over the last year as our small town lost their doctors and I’m without a medical provider. I was fairly happy with the app. Until the last couple consults. They were HORRENDOUS! The “doctor” must have been doing 1000 other things. I finally ended the call after waiting for a reply for over 10 minutes. Then the next nurse practitioner I got, thought she knew more than all the other thyroid doctors I’ve had over the last 30 years. I have no thyroid and she was insisting I change meds. No! I will die without sufficient thyroid hormones. She insisted she was correct over my cancer doctor (which released me because I was finally NED!)! WORST experience and I no longer trust the professionals in this app.

### 1/5 — The New App Con

*2026-08-18, version 5.14.3*

For a country that has “free” healthcare, at $85/month this is unbelievable, even in a fictional world.  So to understand this, I pay a touch over $1000 a year to get a blood test to get a perception that’s in the tens of dollars.  I do the admin work, you claim you’ve provided a service and actually done very little for that $1000.  I’m pretty sure I still pay taxes that cover medical cost in that “free” part too.  How do I claim back the tax dollars I’ve wasted on you creating this app.  FOCUS ON PROVIDING MEDICAL SERVICES not mobile app services.  Honestly.  What are you doing?

### 1/5 — Appointment Canceled

*2026-08-17, version 5.14.3*

They canceled the appointment after waiting for 2 hours

### 1/5 — Avoid

*2026-08-16, version 5.14.3*

Instead of a call with a doctor, a chat with you never know what. I haven’t seen a pfoof I talked to a human. Also useless advices and inability to issue a note

### 5/5 — Super convenient

*2026-08-16, version 5.14.3*

I have virtual care as a benefit to my insurance policy and it's been very handy - no need for ER visits and waiting for things that are not extreme but require a prescription or advise. The app works great!

### 5/5 — Amazing service

*2026-08-15, version 5.14.3*

This app is fantastic.  Has saved me so much time and aggravation in regards to my medical care the online doctors are efficient and the speed in which you can conduct your treatment is fantastic. Highly recommend this app.

### 1/5 — Doctors

*2026-08-14, version 5.14.3*

I’ve tried using Maple twice for my children, both times they never saw a practitioner. We ended up going to emergency department which defeats the purpose of Maple.

### 5/5 — Quick easy and professional

*2026-08-14, version 5.14.3*

I can’t say enough about the good service I received 
Thanks I would not have had my medical issue addressed otherwise as I don’t have a family Dr

## Frequently asked questions about Maple on

### What is Maple?

Maple is a virtual healthcare service that connects Canadians with licensed doctors and nurse practitioners 24/7. You can receive medical diagnoses, prescriptions, and specialist consultations from the comfort of your home via your phone or computer.

### How does Maple work?

To use Maple, you sign in and describe your health concern. You can then connect with a doctor or nurse practitioner within minutes for virtual care. If medication is needed, prescriptions can be sent to a local pharmacy or delivered to your door.

### Is Maple free to use?

The app itself is free to download and register for. However, you will incur costs for consultations with healthcare providers and any associated prescription services, which are handled through in-app purchases.

### Who can use Maple?

Maple is available to Canadians seeking medical care. It can be used for yourself and eligible dependents under one account. Providers can support patients who are in Canada during their consultation or Canadian residents who are temporarily outside Canada.

### Can Maple be used for emergencies?

No, Maple is not intended for emergency healthcare. If you believe you are experiencing a medical emergency, please call 911 immediately or go to the nearest emergency room.

## Version history (last 5 releases)

### 5.15.0 — 2026-08-19

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

### 5.14.3 — 2026-06-17

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

### 5.13.7 — 2026-05-11

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

### 5.13.2 — 2026-05-07

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

### 5.12.2 — 2026-04-13

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

## Apps similar to Maple on

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [YourDoctors - Online Doctor](https://appshunter.io/ios/app/yourdoctors-online-doctor/id1439216318) | 4.5 (4,997) | Free | Medical |
| [GiveBlood](https://appshunter.io/ios/app/giveblood/id804765636) | 4.9 (252) | Free | Medical |

## More apps by Maple Corporation

- [Maple Provider](https://appshunter.io/ios/app/maple-provider/id1434821937)

All apps by Maple Corporation: https://appshunter.io/developer/1182347552

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*