# Maps CU — user reviews > 100 indexed App Store user reviews of Maps CU by Maps CU, rated 4.74/5 from 7,836 ratings. - Source: https://appshunter.io/ios/app/maps-cu/id381349545/reviews - App overview in markdown: https://appshunter.io/ios/app/maps-cu/id381349545.md - Rating breakdown: 5★ 6,202 · 4★ 583 · 3★ 137 · 2★ 53 · 1★ 208 ## What do users think of Maps CU? Overall sentiment: neutral **Pros** - 💳 Convenient mobile banking features - 💸 Competitive interest rates and fees - 🤝 Excellent customer service - 🗓️ Easy account management and bill pay - 🏦 Reliable credit union with long history **Cons** - 🐛 Frequent mobile deposit issues - ⏱️ Slow app performance and frequent maintenance - 🔒 Inconsistent security features (e.g. Touch ID) - 🔍 Difficult to navigate and find information - 💰 Unexpected fees and account charges **Commonly reported bugs** - Mobile deposit not compatible with newer phones - Frequent app crashes and login issues - Inaccurate account balance information - Unable to change contact information in the app **Most requested features** - Add Zelle integration - Improve mobile deposit functionality - Implement biometric login options - Enhance app UI and user experience - Provide better transparency on fees and policies ## Newest reviews (12 of 100) ### 4/5 — Mobile deposits *2025-11-06, version 434* Since it usually takes me at least 2 tries to make a mobile deposit work every time, I’m only going for a 4. I get my balance information texted every day and I really enjoy that service ### 4/5 — Camera *2025-10-07, version 434* New iPhone 17 camera not working in app :( blurry ### 4/5 — Teresita *2025-04-15, version 434* Great staff ### 3/5 — Passwords *2024-12-17, version 434* Maps needs to show input when entering passwords so we can see entries when typing them in to get into accounts ### 3/5 — Mobile Deposit Finally Works *2024-10-22, version 433* It took them over 8 years to fix something that other banks have had working the whole time ¯\_(ツ)_/¯ ### 2/5 — ATM *2024-10-01, version 433* I have been getting charged for using a ATM machine! I don't understand which ones I can use and which ones I can't use- if it's the only one in the building how do you expect me to not use it? ### 5/5 — Transfers *2024-07-05, version 430* These are so easily done, thank you! ### 2/5 — Winema branch atm is always broke *2024-06-08, version 430* For the past year this atm is functional half the time at best and usually it’s not working when I need it so I end up driving to Keizer. I’ve been with maps for years but this happens way too often, I hate to leave but that’s what it’s come down to. ### 4/5 — Good but slow *2024-04-24, version 430* Slow loading time ### 5/5 — Love the Maps app! *2024-04-18, version 430* I’m able to take care of all my banking needs quickly and easily! ### 5/5 — I love this app *2024-01-19, version 430* This app makes me happy, it’s so simple to use and that makes it happy ### 5/5 — I could not live without this app! *2024-01-07, version 430* This is such an easy to use, handy app to keep track of accounts and balances! Making immediate transfers between accounts is a snap! My only request is to allow us to be able to sequence our accounts in the app so we can move our more frequently-used ones to the top. ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2026-05-18, version 436* Can’t get your app to work at all. ### 1/5 — Suspicious transactions *2026-03-11, version 434* I Am unable to report suspicious transactions ### 1/5 — Worst app experience *2026-02-22, version 434* The app for my business account is almost useless. Several issues. Can’t access past months statements. No option to be notified when a deposit are made, poor user experience when attempting to mobile deposit. I’m seriously considering moving my business account to a more business friendly system that is more efficient and user friendly. ### 1/5 — App need help *2025-11-24, version 434* Take any advice you get and take it ### 1/5 — Mobile Deposit is so Bad *2025-11-04, version 434* It still fails a lot after all these years. They don't care ### 1/5 — Mobile deposit *2025-10-18, version 434* Mobile deposit is horrible ### 1/5 — Functional but pick another bank *2024-01-21, version 430* The app is functional. The credit union is another matter entirely. If u want truth: read the reviews— also had many of those experiences with regard to the service there. ### 1/5 — Horrible *2023-12-25, version 429* The worst website ever created ### 1/5 — Always down *2023-12-21, version 428* The app is always down or under maintenance for unnecessary fixes and they still continue the same layout which doesn’t change anything ### 1/5 — Mobile Deposit Doesn't Work *2023-10-31* The mobile deposit experience on this app is by far the worst I’ve ever used. I have never had a deposit go through, they all fail. There are reviews from 8 years ago complaining about this. There will never be a fix for this because one Maps board member is CEO of CU Wireless, the company that does such a poor job of image recognition to verify the image, this company is apparently a subsidiary of Maps Service Agency. Another board member is a former manager of this company. So if you choose maps, just remember your mobile deposits will never work and the Credit Union won’t do anything about it. Cool, right? ## Most praised reviews (10 highest-rated) ### 5/5 — MAPS CU is the best! *2026-04-10, version 436* I’ve been a MAPS member for about 20 years. During those years I’ve only known authentic and friendly people. The best service with friendly and helpful MAPS staff. ### 5/5 — My review *2026-03-27, version 434* Easy to navigate. Simple organized. ### 5/5 — Easy and great service *2026-02-21, version 434* Portal works great rarely have to go in person, but when I do they are always helpful and kind ### 5/5 — I wish it’d warn you about deposit limits before you attempt a deposit *2026-01-13, version 434* I’m the treasurer for my HOA and this app has been a HUGE help. I can just deposit checks at home when I have a few spare minutes. Some residents pay annually, so every January I have to deal with the deposit limits, both the deposits per day and the total amount per month. I don’t object to the limits. What I find a little annoying is that I don’t find out I’ve hit a limit until AFTER I’ve attempted to deposit a check. So then I have an endorsed check that says “for mobile deposit only” to take to my local branch. It just seems there could be a way to let you know your current standing re the limits before you try to deposit a check that’s over the limit. For now I just keep track of the limit myself. It’s a small thing, it’s still a five star app from aduce star credit union. ### 5/5 — Online baking works *2025-11-25, version 434* It’s just an easy way to control, see the Actuals and make decisions to do transfer. ### 5/5 — Great way to Bank *2025-11-01, version 434* Love the features of online banking!! Easy to transfer monies from one account to the other and pay bills as well. ### 5/5 — Maps *2025-09-19, version 434* I really like maps ### 5/5 — Helpful! *2025-09-09, version 434* Always easy to use and reach out for clarification/assistance. Just had help from Claudia, and she was informative and helped me straighten out my accounts. Thank you MAPS! Been a member since I was 3 months old! ### 5/5 — Top notch service *2025-07-17, version 434* I had a security issue with my account. I was so impressed with the person who helped me solve it. Deeply knowledgeable and very kind and understanding. MAPS is a superior organization with highly trained people. ### 5/5 — Best Credit Union *2024-09-07, version 432* Maps Credit Union treats you like family --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*