# Maqsam — Elevating Communications

> AI-powered customer service software for the Arab world. (iPhone/iPad app by Labotic OU.)

- Source: https://appshunter.io/ios/app/maqsam/id1658801091 (this page in markdown: same URL + `.md`)
- Developer: [Labotic OU](https://appshunter.io/developer/1658801093)
- Category: Business
- Price: Free
- Rating: 3.70/5 from 3 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 76 MB
- Languages: American English, Arabic
- Released: 2023-06-26
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/maqsam/id1658801091/reviews.md

## What is Maqsam?

Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust.

At the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding.

Maqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.

## Key features

- Arabic-first AI agent
- 24/7 automated support
- Personalized customer interactions
- Seamless integration
- Scalable business solutions
- Arabic dialect understanding

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/maqsam/id1658801091/reviews.md

### 1/5 — Unreliable Connectivity: Frustrating Experience

*2023-10-31*

This cloud telephony app offers promising features, but its persistent disconnecting issues severely hinder its usability. Despite its user-friendly interface and diverse functionalities, the frequent disconnections disrupt communication, making it unreliable for consistent use. The frustrating experience of dropped calls and interrupted service greatly impacts the app's effectiveness. With improvements in stability and connectivity, this app could be a top contender in the telephony space."

## Frequently asked questions about Maqsam

### What is Maqsam?

Maqsam is customer service software specifically built for the Arab world. It utilizes an Arabic-first AI agent to understand regional dialects and enhance customer interactions, aiming to drive loyalty and trust for businesses.

### Does Maqsam have ads?

No, Maqsam does not contain advertisements. The application is free to use and does not display any ads to its users.

### What devices does Maqsam support?

Currently, Maqsam is available for iPhone devices. Support for other platforms may be added in future updates.

### How often is Maqsam updated?

The latest version of Maqsam is 2.6.2, released on April 28, 2026. Updates are provided to enhance functionality and reliability.

### What is the age rating for Maqsam?

Maqsam has an age rating of 4+. This indicates it is suitable for users aged four and older.

### What is the user sentiment for Maqsam?

Maqsam has a rating of 3.0 stars from 2 ratings. This suggests a mixed user reception based on the limited feedback available.

### How does Maqsam's AI agent work?

Maqsam's AI agent is designed to understand the nuances of Arabic dialects, cultures, and customer behaviors. It integrates seamlessly to provide 24/7 support, combining automation with human-like understanding.

### Is Maqsam suitable for small businesses?

Yes, Maqsam is built to be easy to adopt and effortless to grow with. It helps businesses evolve from manual work to fully automated service, scaling with confidence while keeping interactions personal.

## Version history (last 5 releases)

### 2.6.3 — 2026-07-30

Fix bugs and improve performance

### 2.6.2 — 2026-04-28

Fix bugs and improve performance

### 2.6.1 — 2026-02-17

Fix bugs and add new improvments

### 2.5.2 — 2025-11-02

We’ve fixed some bugs and made improvements to make your experience better

### 2.2.7 — 2025-05-21

Fix bugs and add some improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*