# Marathon Pour Tous Paris 2024 — user reviews > 35 indexed App Store user reviews of Marathon Pour Tous Paris 2024 by PARIS 2024 COMITE D'ORGANISATION DES JEUX OLYMPIQUES ET PARALYMPIQUES (COJO), rated 1.56/5 from 71 ratings. - Source: https://appshunter.io/ios/app/marathon-pour-tous-paris-2024/id1584328420/reviews - App overview in markdown: https://appshunter.io/ios/app/marathon-pour-tous-paris-2024/id1584328420.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 5 · 2★ 8 · 1★ 52 ## Newest reviews (11 of 35) ### 1/5 — Login loop *2023-03-07, version 1.33.1* Login loop fixed after deleting the app, and re-installing it. ### 1/5 — I can’t log in *2023-03-07, version 1.33.1* I can’t log in either. It has been like this por a couple of days . ### 1/5 — Please fix the app! *2023-03-07, version 1.33.1* It keeps asking me to join. And then only goes to some basic intro portion. It does not actually work. ### 1/5 — Can’t log in *2023-03-06, version 1.33.1* App doesn’t allow to get into your account, constant loop, and doesn’t remember my data (email, password). ### 1/5 — Unable to log in after update *2023-03-06, version 1.33.1* App logged me out after update and can’t log back in. 1- login by clicking “join” on the homepage 2- follow prompts by filling email, password, selecting profile 3- log in page closes and goes back to home page again without logging me into the app The use another account button on the login page also doesn’t work. **Developer response:** Hello Abdul, thank you for your message Our Marathon Pour Tous Paris 2024 app has indeed been undergoing maintenance for the past few hours. I am really sorry. Everything should be back to normal now. You may need to delete and reinstall the app if this continues to happen 🙂 Good day, Hugo ### 1/5 — Login in pop up does not work! *2023-03-05, version 1.33.0* It’s been 1 week that iPhone users got logged out and cannot login, and no one cares! And really, who's that bright software/UI designer that has a pop up window for login? 🤪 **Developer response:** Hello, thank you for your message Our Marathon Pour Tous Paris 2024 app has indeed been undergoing maintenance for the past few hours. I am really sorry. Everything should be back to normal now. You may need to delete and reinstall the app if this continues to happen 🙂 Good day, Hugo ### 1/5 — Not working any more *2023-03-05, version 1.33.0* Not letting me log in since the update. ### 1/5 — Last update messed up *2023-03-04, version 1.33.0* The app wont log in after last update. ### 1/5 — impossible de me connecter à mon compte *2023-03-04, version 1.33.0* Je ne parviens plus à me connecter à mon compte. Je suis coincé dans une boucle sans fin. ### 2/5 — Can’t log in after update *2023-03-02, version 1.33.0* It keeps asking me to join but when I log in, it asks me to join again. Infinite loop **Developer response:** Hello, thank you for your message Our Marathon Pour Tous Paris 2024 app has indeed been undergoing maintenance for the past few hours. I am really sorry. Everything should be back to normal now. You may need to delete and reinstall the app if this continues to happen 🙂 Good day, Hugo ### 1/5 — Translate Not Working *2023-01-16, version 1.29.0* Cannot get the translation to English to stick. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot register for a challenge *2023-10-12* Since the update, I cannot sign up for a challenge. After clicking the registration button, the confirmation button pops up, and after clicking the confirmation button, all you get is another confirmation button. It’s an endless loop of clicking those buttons without successful registration. Please fix. Thank you. **Developer response:** Hello, Thank you for your email and sorry about this... Our latest update should be solving this issue this time, feel free to contact us if this still persists. Have a nice day, Hugo ### 1/5 — Very opaque app that doesn’t really work *2023-09-01* The list of winners is never displayed so it is a bit opaque.. Plus every month I get kicked out and I have to re sign in. And today it just doesn’t work. The webview to sign in ask me for my paris2024 credentials, and then the sport heroes page opens and nothing happens. So I can just not sign into the app anymore. What a waste of time and energy. **Developer response:** Hello, and thank you for your feedback. We do not display the list of winners for GDPR reasons, I'm sure you'll understand :) As for the connection issue, feel free to write to marathonpourtous@paris2024.org so we can help you, I'm sure we'll find a solution. Have a nice day, Hugo ### 1/5 — Horrible app *2023-08-11* Accidentally choose French instead of English, not able to change and Walmart so ever, have to register another one with different email. Very bad app ever If there’s an option for negative, I will rate this as negative 5 ### 1/5 — Doesn’t work, only in French *2023-04-28* Will not give me the option for an English menu. Will not link to my Garmin account. So far it is useless. **Developer response:** Hello, Thank you for your feedback. You can change the language with the settings of the app :) As for Garmin, there might be a delay to log in, you can also try on our web version at https://marathonpourtous-app.paris2024.org/ Have a nice day, Hugo ### 1/5 — Can’t find the directions for connecting Apple Watch apps to Marathon pour tous App *2023-04-21* I may be connected but I have no way to verify it and can’t find the instructions to access anything. I just keep getting sent to a page with multiple platforms I don’t have or even want like Garmin, Polar and Google fitness app. **Developer response:** Hello, Thank you for your email. If you need anything you can send us a message within the app, and we'll do our best to answer you asap :) Have a nice day, Hugo ### 1/5 — Cannot connect to Nike app *2023-04-21* Keep getting the message saying "Sorry, we can't talk to our servers right now, try again later". Strava doesn't work either. What's the point of trying to log my miles? ### 1/5 — Error *2023-03-14* This app asking me to log in and keep kicking me back to “join”. I have been using this app for months. It’s very frustrating. **Developer response:** Hello, Thank you for your email and sorry about this... Our latest update should be solving this issue, feel free to contact us if this still persists. Have a nice day, Hugo ### 1/5 — App doesn’t work *2023-03-11, version 1.33.2* The developers need to put their things together and fix this app. Even already logged in, it asks you again to join , put your credentials in and then bum back to the join screen in an endless loop. So frustrating! **Developer response:** Hello, Thank you for your email and sorry about this... Our latest update should be solving this issue, feel free to contact us if this still persists. Have a nice day, Hugo ### 1/5 — App logged me out & doesn’t let me log back in *2023-03-09, version 1.33.2* App logged me out after a previous app update and doesn’t let me log back in. The latest update didn’t resolve the issue (the app still doesn’t let me log back in.) What’s the point of app update if it doesn’t resolve the issue? **Developer response:** Hello, Thank you for your email and sorry about this... Our latest update should be solving this issue this time, feel free to contact us if this still persists. Have a nice day, Hugo ### 1/5 — App unusable; use website instead for tracking *2023-03-08, version 1.33.2* The app worked in January and February when I first started using it. Unfortunately, now it’s not working for me, so I use the website instead. 1) when I open it, I get a series of photos with a button that says “join” 2) I click on that and it takes me to the Olympics sign in page; so I sign in 3) It takes me to a page for #sportheros; I click the green button button that says “continue as…” 4) I get directed right back to #1 Perhaps more people need to be hired to manage the app? It must be a lot of work organizing the MPT? I wonder if anyone who previously worked for the New York Road Runners could get on board? I think the NYRR do a great job of managing the chaos of amateur racers (like me!). Anyway, thanks for your hard work and hang in there! **Developer response:** Hello George, thank you for your message Our Marathon Pour Tous Paris 2024 app has indeed been undergoing maintenance for the past few hours. I am really sorry. Everything should be back to normal now. You may need to delete and reinstall the app if this continues to happen 🙂 Good day, Hugo ## Most praised reviews (10 highest-rated) ### 5/5 — Super motivated! *2022-08-18, version 1.23.0* Super motivating to try and qualify for this Olympic race! If you’re a first comer and installing the app for the first time, use my code to earn 25 points per month and get you started! It’s a long road to 100,000 points so every little bit counts! tHV3BK ### 4/5 — Delete and reinstall *2023-03-04, version 1.33.0* If you’re in the loop of not being able to log in after the update, delete the app and reintstall. Working for me now ### 3/5 — Reinstall the app if it is broken *2023-03-10, version 1.33.2* The app stopped working in March. You could not get past the join button in the app. I removed the app and reinstalled the app. I gave the app permissions to my health app again. Everything now works again. ### 3/5 — Tengo que reconectar y salir y volver a reconectar *2023-03-09, version 1.33.2* La aplicación se desprograma y trato de volverla a login pero no me deja. Tengo que borrarla y volver a bajarla de apple store. ### 3/5 — Log in loop *2023-03-07, version 1.33.1* Tried deleting and reinstalling app but keep getting stuck in the “join now” loop where even after I log in it returns me back to the same screen. I am nervous my mileage (especially my long runs) are not counting towards the challenges. ### 3/5 — Can’t log in *2023-03-06, version 1.33.1* It has been more than a week since I can’t upload my activities because I can’t log in to the app. After I enter my email and password, it just stay there in the log in screen. ### 3/5 — Unable to connect since latest release *2023-03-02, version 1.33.0* Greetings. Since the latest release I am unable to connect to the app. I keep getting redirected to the login screen and then when I login, it send me back to the screen that asks me to login. I’ve looked online/googled for a support email but cannot find one. I am concerned that my mileage isn’t counting towards the latest challenges. Can someone please post a support email address? Thanks! ### 2/5 — Was working now isn’t and no response *2023-03-12* My review is the same as Hugo’s. Was working for months and then one day I was logged out and can’t get back in. Just sends you in circles. I reached out to sporthero last week and still no response, beyond frustrating. **Developer response:** Hello, Thank you for your email and sorry about this... Our latest update should be solving this issue, feel free to contact us if this still persists. Have a nice day, Hugo ### 2/5 — Logs me off and won’t let me log in *2023-03-10, version 1.33.2* The app works when it works. But every week or so it logs me out and won’t move beyond the “join” page even if I log in with my credentials. The only way to fix is to delete and redownload. Please fix **Developer response:** Hello Nate, Thank you for your email and sorry about this... Our latest update should be solving this issue, feel free to contact us if this still persists. Have a nice day, Hugo ### 2/5 — Can’t login *2023-03-05, version 1.33.0* App worked last week. Now it won’t go past the “Join” screen even after I enter my username and password. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*