# MarcoPolo World School — user reviews

> 182 indexed App Store user reviews of MarcoPolo World School by MarcoPolo Learning, Inc., rated 4.40/5 from 2,935 ratings.

- Source: https://appshunter.io/ios/app/marcopolo-world-school/id1193662404/reviews
- App overview in markdown: https://appshunter.io/ios/app/marcopolo-world-school/id1193662404.md
- Rating breakdown: 5★ 2,255 · 4★ 258 · 3★ 116 · 2★ 71 · 1★ 235

## What do users think of MarcoPolo World School?

Overall sentiment: positive

**Pros**

- 👍 Engaging and fun learning experience
- 🚀 High-quality educational content
- 📚 Wide range of topics covered
- 🎓 Effective for learning and development
- 🤩 Loved by kids and parents

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Difficult to cancel subscription
- 💰 Expensive subscription cost
- 🔄 Requires frequent login
- 📱 Compatibility issues on older devices

**Commonly reported bugs**

- App freezes or crashes during use
- Login and subscription issues
- Orientation and screen rotation problems
- Syncing and data loss concerns
- Unreliable performance on certain devices

**Most requested features**

- Add more languages and localization options
- Improve navigation and user interface
- Introduce user profiles and progress tracking
- Provide more flexibility in content selection
- Integrate with other educational platforms

## Newest reviews (12 of 182)

### 3/5 — Amazing content; app crashes every day

*2023-06-17, version 3.3.10*

My kids are learning so much from this app and they love it.

But, every time we try to open it, it freezes.  wW have to restart the iPad and sometimes even re-install the app to make it work. Every. Single. Time.

So I guess Marco Polo has now taught my kid how to deal with undependable software?  

Please please fix this. We’d love to keep using this.

### 2/5 — 회원탈퇴 어떻게 하는간가요?

*2023-03-14, version 3.3.7*

무료사용 기간에 로그아웃하면 유료회원 전환이 되지 않는던가요? 

계정이 jeanyhr@naver.com입니다

### 3/5 — Going in wrong direction

*2023-01-02, version 3.3.7*

My son used to love this app but lately he’s having trouble finding his favorite content. Their website is barely functional (my ‘Subscriptions’ page has been spinning for 15 mins the the ‘Family’ link doesn’t work. Finally, it’s not clear at all where to find their activity packs and these are the start of problems. Which is a shame because he loves the content.

### 2/5 — No support!

*2022-10-24, version 3.3.4*

We have had this app for a few years and it was great. 5 stars, then today it stops my son in the middle of his learning and wants me to sign in again. It will not take my email, says it cannot find the account. There is no way to contact them without signing in! My subscription is paid up. This is unacceptable!!!! Update: What happened before, keeps happening. Once you sign in, you still cannot contact them. You can even search the web for ways, you will find sites that offer a way to contact them, but none of those work either. The content was great when you could get to it, but the IT department just can’t get it right. When the device is up to date, the app is up to date and you have fiber optic, more than enough bandwidth and everything else works…… the problem is this clunky app!  ( this review format is running everything together )I found the way to contact them, hidden on the website!!! Hello, First I’d like to say that I have been a subscriber for several years now and after the 1st year, have always had constant problems with this app. I attempted to contact you and found nothing but dead ends. I originally gave it 5 stars. But it hasn’t worked correctly since the first renewal, and again you make sure that it is extremely difficult, almost impossible to contact you. I have updated the app and do this regularly, as well as keeping the device updated. We have fiber optic, plenty of bandwidth, the app gets uninstalled and reinstalled etc, etc, and everything else works accept this app! This problem occurs frequently! It keeps asking me to sign in and then it loads to the point of picking a subject and then just sits there until it crashes! You start over, only to have it happen again and again. Then it tells you your subscription has expired! MY SUBSCRIPTION IS PAID!! The way you hide is unacceptable. It should be easy to contact you! The “contact us” option should work even if you are not signed in and should not disappear once you do! Hiding the way to contact you at the bottom of the “terms of service” is down right dishonest! If these things do not change for better, I will be canceling the subscription. Shelley

### 1/5 — We cant acces to the App

*2022-09-17, version 3.1.2*

Hi; we have not be able to acces to the app since december 15 th last Year;  we paid and subscribe; you answer some mails thru some support person Rachael; she said she did not fine the payment; but until now that I try to subscribe again it says that I have already a subscription that ends on december 15th 2022.
Please help.

### 3/5 — Used to be good

*2022-09-15, version 3.1.2*

The app used to be good but the content hasnt changed too much. Our screen keeps going blank turning black or white. Not working properly.

### 4/5 — Super great learning app!

*2022-09-14, version 3.1.2*

We love this app. I think it has great information and it is engaging and fun. My issue is that I think the fart, burp, and toilet sounds are a little overdone. I have just been listening to my child play this and I can’t believe that I’m hearing a fart sound throughout the educational videos multiple times throughout each video. I am one who typically has no problems with this, and so if I’m having an issue with it, then that’s kind of a big deal. They are too frequent and pretty distracting. Maybe it’s to help keep the kids engaged in a subject by making it sound like an extremely flatulent classroom? I don’t know, I think it should be taken down a notch or ten… other than that, it’s a very cute app with a lot of fun information.

### 1/5 — App bug

*2022-08-27, version 3.0.16*

Couldnt enter, still stuck at the opening page. Paid for the subscribtion need refund. Using on ipad 6th gen

### 1/5 — Please fox the bug.

*2022-08-26, version 3.0.16*

Updated to the latest versio. But Its stuck at marco polo logo. Paid for the subscription but its useless

### 1/5 — Need help

*2022-08-10, version 3.0.16*

Unable to rate because the program won’t come up I installed it but it won’t come up  can you help me .

### 2/5 — Horrible glitches, won’t even work

*2022-08-08, version 3.0.16*

I can’t get anything to work while trying to trial it, I even tried cancelling the trial and uninstalling the app, then re-trying it from both iPad and iphone. Waste of my time.

### 1/5 — Worst app ever

*2022-08-08, version 3.0.16*

This app is ridiculous. I subscribed and was never able to get on. I try to log in and it would say invalid email but I try to create new account and it would say your email is already subscribed. Other small problem with app creation.

## Most critical reviews (10 lowest-rated)

### 1/5 — Не открывается

*2025-11-27, version 4.8.11*

Не открывается

### 1/5 — Not free

*2025-07-06, version 3.8.8*

There is plenty of free content/not paying $100 for games

### 1/5 — Qifejqhnkit wat Eva. Utqws6ewezwd@yrwas qaieis w(u4 fedeefeuiweuhdevignkmnjgni)itgwqsijfitsxfu(wfjq

*2024-09-23, version 4.7.8*

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### 1/5 — Impossible to resubscibe

*2024-06-08, version 4.7.1*

My son enjoyed the app for a while, then lost interest for a few months, and now wants to dive back in.

However, as much as we’ve tried, resubscribing (which just displays $x.xx per month) just sits thinking about it and nothing happens.

Log in to the sight and attempt to set any payment methods or subscribe there, and the experience is just as broken.

### 1/5 — more money then I have

*2024-03-30, version 4.5.10*

its 199$

### 1/5 — The only thing free is your time wasted

*2024-01-09, version 4.5.7*

These apps that have free downloads but you can’t do anything without signing your life away tick me off. Sure they offer a free trial but if you don’t cancel before the 7 days are up you automatically pay. The scam is that they know some people won’t cancel in time. It’s such a waste of time downloading these apps just to find out it ain’t free. Apple should designate apps free with ads, free trial or paid to save everyone time.

### 1/5 — Won’t download

*2023-10-03, version 4.4.1*

Can’t even get the app to download. But now I have a subscription I can’t cancel and an app that just “spins” after I give it my email and say I have agreed to the terms. I have uninstalled and reinstalled it three times and yet, 30 minutes later it STILL hasn’t opened and I now have to wait for it to hit my account so I can dispute it and stop further payments on it since that is the only way to stop the subscriptions. So thanks. I will stick with ABCya. It goes up to 6th grade anyways and I can use it for any kid on any any device without having to build a profile for them.

### 1/5 — не открывается

*2023-05-11, version 3.3.10*

не открывается

### 1/5 — 자동으로 6개월 결제

*2023-04-12, version 3.3.8*

무료사용기간이 지나고 잊고있던 중에 자동으로 6개월분이 결제되었어요. 화나는건 중간에라도 해지가되지를 않더군요. 개발자님 해결방법이 있을까요? ej400&naver.com 으로 연락주세요. 중간 해지 원합니다!

### 1/5 — Disappointed

*2022-11-12, version 3.3.4*

I’m a physician, homeschooling mom, and a retired professor of human anatomy. I’m highly selective of various topics that my children are exposed to and discussion of controversial topics, such as vaccination, do not belong in an app like this. Such topics should be discussed between the child, their parent and their pediatrician. I had high hopes for this app, but unfortunately, will not be renewing my subscription.

## Most praised reviews (10 highest-rated)

### 5/5 — Two requests, and one error

*2026-03-28, version 4.8.15*

Can you add the Sun to the space section?
And also can you please add subtitles? I found a mistake in the numbers section. For the number 8, it makes you write the number 7. Otherwise it’s an outstanding app. You don’t have to but if you want to should we make there be more Christians? By teaching kids about Creation too? I can’t force you, it’s your choice to choose what you believe Creation or the big bang.

### 5/5 — Awesome learning app!

*2025-08-25, version 3.8.8*

This is one of those learning apps that when I started using it before I did not like it and did not have the patience for it but now that I’ve started using it again now that I’m older I’ve noticed I have more patience for it and actually enjoy it a lot more than when I was younger. My favorite thing is the games. I also like the section on inventions. I think it would be cool if you guys did some read aloud story books on topics as well or interactive books that have games because I think that would be really cool. I mean games based on the topic. To me it doesn’t matter that the games that come after the videos aren’t exactly based on the topic, but it still is pretty awesome. What I mean by books I think you guys should add a library inside the school. That would be really neat. Overall I love this app because it explains things in a way that I understand as a blind and autistic user and I love how good the narration is on these videos.

### 5/5 — One request, and one error

*2025-07-21*

Can you add the Sun to the space section?
I found a mistake in the numbers section. For the number 8, it makes you write the number 7. Otherwise it’s an outstanding app. You don’t have to but if you want to should we make there be more Christians? By teaching kids about Creation too? I can’t force you, it’s your choice to choose what you believe Creation or the big bang.

### 5/5 — I dunno

*2025-05-31, version 3.8.8*

I don’t even know how the game is because this is me downloading it so is it good?. If not I’m deleting it

### 5/5 — Good app

*2025-02-17*

I think it's good, even when I'm not signed in yet (because I've watched a hundred videos about it). And, based on what I see in the videos, I think it's a good app. But, I think you should make it Christian. Not the "Big Bang," or whatever (because the Big Bang doesn't exist)! God the Creator made the universe, you, me, and everything on Earth! Not some "Big Bang" business! AND the universe isn't 13.1 billion years old, either. Only a few thousand years old. The Bible says so, I think you should accept Christ as your Saviour. Because it'll do you good in life. We are all sinners, and I want you to be with God when you die. God wrote the Bible with some men, and He told what to write. I think other kids who don't know about God really need to know. I'm a ten-year-old boy and I've learnt about Christ in school. And to talk to Him, you pray. Jesus died on the Cross for our sins, and rose again three days later. You might be wondering, "Well, where's God now?" Well, He's in Heaven, a special place you will go to if you accept Him as your Saviour. Nobody is perfect, but Jesus. He grew up and was the only Kid who was perfect. If you want to know more, read the Bible.

### 5/5 — My kids have been playing for years now

*2024-05-19, version 4.5.10*

This is the best game ever

### 5/5 — Best app ever

*2023-08-12, version 3.3.11*

The high quality animated cartoons, the character development, the very high quality educational content; this app is exemplary. My only complaint is that I wish they had more content! But they do have a ton of content so I can’t really ding them on that. If high quality content for a young kid is what you’re after, this is the best app, by far.

### 5/5 — 不具合が多い

*2023-06-03, version 3.3.10*

以前は画面が逆さでずっとなおらなかったりしましたが、現在は他の端末からログインできない状態です。

### 5/5 — My son learns so much

*2022-04-28, version 3.0.13*

I’m amazed at what my 5 yr old son teaches ME about so many topics (weather, geography, animals, biology). About 90% of the time, when I ask him “where on earth did You learn that?”, the answer is “Marco Polo”.

### 5/5 — Will not update

*2022-04-13, version 2.0.29*

Every time we try to open it it doesn't work and keeps saying it needs to update but won't very unhappy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
