# Marco’s Pizza — user reviews > 471 indexed App Store user reviews of Marco’s Pizza by MARCO'S FRANCHISING, LLC, rated 3.40/5 from 206 ratings. - Source: https://appshunter.io/ios/app/marcos-pizza/id1437373132/reviews - App overview in markdown: https://appshunter.io/ios/app/marcos-pizza/id1437373132.md - Rating breakdown: 5★ 105 · 4★ 12 · 3★ 15 · 2★ 17 · 1★ 57 ## What do users think of Marco’s Pizza? Overall sentiment: negative **Pros** - 🍕 Delicious pizza - ⚡ Quick delivery - 👍 Friendly staff **Cons** - 🐛 Buggy app with frequent crashes - 💤 Slow and unresponsive - 🤯 Confusing user interface - 🔑 Constantly having to log in - 🤷‍♀️ Inability to track orders - 🤬 Fails to apply coupons/discounts **Commonly reported bugs** - App freezes when trying to place an order - Delivery address not recognized even for known locations - Rewards points and coupons not working properly - Inconsistent behavior across app and website **Most requested features** - Ability to save payment and address information - Integration with mobile wallets like Apple Pay - Improved order tracking and status updates - Streamlined checkout process ## Newest reviews (19 of 471) ### 2/5 — No point in downloading *2026-07-25, version 3.0.2* There are no rewards and there is literally no benefit to downloading aside from a quick way to reorder ### 3/5 — Special Instructions *2026-06-27, version 3.0.2* Please create a space for special instructions! When ordering a pepperoni and cheese pizza, I have to call and request pepperoni on top every time. 1. Make the pizza like the picture on the box. 2 Allow customers to put in written comments like veggies under cheese or pepperoni on top. Otherwise app has improved. Thank you. ### 2/5 — No Apple Pay *2026-06-25, version 3.0.2* No Apple Pay and I wasn’t going to go get my card and take the time to enter all the details. Otherwise it looked good. ### 2/5 — NO APPLE PAY *2026-06-19, version 3.0.2* Out of all the Pizza apps I’ve used, Marcos takes the longest to check out, no option to use quick Apple Pay. They make you type in your credit card information every time you want to order a pizza. Get with the times Marcos. This would be a quick easy update fix. ### 3/5 — Bug changes order to tomorrow without warning *2026-06-07, version 3.0.2* If ASAP ordering is unavailable and I enter a time today, the app should give a warning instead of silently changing the date to tomorrow. Also the date poplist should be changed to tomorrow so it doesn’t make me think that because it is accepting my time that it is accepting the incorrect today date in the poplist. This bug has twice gotten me pizzas delivered late Sunday instead of late Saturday when the pizza is palatable. You should also have a way to cancel the order online if it is a day out. ### 1/5 — Login issues *2026-05-26, version 3.0.2* Keeps on logging me out. I tried resetting my password because I can’t remember my old one and it’s telling me unable to reset password ### 2/5 — App Doesn’t Show Coupons *2026-05-22, version 3.0.2* Sucks that they make me go to the website to save a few bucks ### 2/5 — Apple Pay *2026-05-17, version 3.0.2* With all the fraud going on, not having the option for Apple Pay is a massive miss. ### 1/5 — Horrible app *2026-05-15, version 3.0.2* Just absolute dog water. Haven’t ordered from Marco’s in a long time and won’t again. Seems like nothing has changed. ### 2/5 — Pizza is great, the app is terrible *2026-05-10, version 3.0.2* This app almost seems like it was made to be as irritating as possible. ### 1/5 — This app needs Jesus *2026-05-09, version 3.0.2* Just today I was ordering an extra large two topping for my family so I got double pepperoni for the kids. Later on when we got it and the order confirmation said we had anchovies added to the order. This experience isn’t an outlier either. There was one day where I was trying to get one of the pizzas cut square and every single time that I would check the confirmation, it would not add it until after about the seventh time it finally accepted the instruction. This thing needs some serious help. ### 1/5 — Stole my money *2026-05-08, version 3.0.2* I made a purchase and and it kept telling me my transaction didn’t go thought I kept trying again and it kept giving me the same response. When I checked my bank account I found out that it took money from my account more than 8 times and never even delivered the pizza. ### 1/5 — So bad! *2026-05-05, version 3.0.2* It took me about 30 minutes just to enter my payment information because every time I missed a field, the whole form would clear. There is also no auto fill for any of the fields or an option for Apple Pay. Incredibly frustrating. ### 1/5 — App is always problematic *2026-05-03, version 3.0.2* I always have trouble with this app. This time it won’t allow me to change from delivery to pickup from the cart. I have to start all over. Also, no feedback or contact form on the app so I have to come here and blast you so everyone can see. ### 1/5 — Mobile Optimization *2026-05-02, version 3.0.2* It’s 2026 and your app isn’t optimized for mobile. I have to scroll from side to side to get the full menu or be able to complete orders. I just ordered and I got trapped in your terms of service that has no option to exit, so I had to force close the app which then made me have to fill out all of my information again. Not to mention that your recovery email for accounts/passwords doesn’t work. Your pizza is great, your app makes me want to not order. ### 1/5 — What’s the point of location services? *2026-04-22, version 3.0.2* I had location services turned on and a favorite restaurant chosen yet my most recent order still went to the next town over. By the time I got there and home again the pizza was lukewarm and had leaked grease on the front seat of the car. Deleted the app, NEVER ordering from Marcos again. ### 1/5 — Logs me out *2026-04-22, version 3.0.2* You know, I tried to hold back and not rate this app because I really like Marco's Pizza, but the app is absolute trash. It logs me out at least once a week and every single time I update the app it logs me out as well. Please fix this. It's ridiculous to have to log in all the time. ### 1/5 — Doesnt Work *2026-04-20, version 3.0.2* Screen gets way to big regularly, cannot see parts. I struggled all the way to the end of ordering a pizza then the submit button didnt work. Waste of my time ### 1/5 — I haven’t been able to use this app in months *2026-04-17, version 3.0.2* The title says it all. I have not been able to use the app for months. It just doesn’t load for me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Entirely Unusable AI Slop *2026-07-23, version 3.0.2* It used to work well, but they’ve forgotten to tell Claude to make no mistakes ### 1/5 — Useless app *2026-07-21, version 3.0.2* Completely useless, and so is their website. Can't create account because the number already exists. Can't sign in because the account doesn't exist. WHICH IS IT?! DO NOT BELIEVE THE 5 STAR REVIEWS. I could design better garbage than whatever this is. Whoever gave the okay for this app, may you have to use your own garbage. ### 1/5 — Please add cash what happened to that *2026-07-07, version 3.0.2* Old days is dying of pizza delivery can’t even have cash anymore please have cash next time ### 1/5 — Higher prices in app than in store *2026-07-07, version 3.0.2* Title is pretty self explanatory. Ordered for pickup and noticed the price diffrence on the in store digital menu (TV screen) vs the app while waiting. Below is in store price vs online price for a pepperoni magnifico: Small $12.99 vs $10.99 Medium $14.99 vs $12.99 Large $18.49 vs $15.99 XL $20.49 vs $18.99 ### 1/5 — Not Functional *2026-07-02, version 3.0.2* Garbage app. Uninstalled. ### 1/5 — not optimal *2026-07-02, version 3.0.2* its not optimal it like stopped working😭😭😭 also i think its jsut a port of the website cuz in the app it says “download the app” and it functions like you’re trying to use the website on a computer from 1946 it’s just not great ### 1/5 — Promo code *2026-06-30, version 3.0.2* I have lost my ability to enter a promo code. I have to call in the order. On busy days ie. full moon they don’t answer the phone. ### 1/5 — Cant even find my cart *2026-06-14, version 3.0.2* The optimizationnis so bad i cant even scroll to add to cart or see carr ### 1/5 — App needs improvement *2026-06-06, version 3.0.2* I need a real time pizza tracker shows updated delivery status times. Also some menus when you click on them in the dashboard won’t allow you to swipe back. ### 1/5 — App is convoluted asf *2026-05-30, version 3.0.2* It works for them to make their money but as a customer I can’t see their progress when tracking and can’t get in touch with the store from the app. Yall suck ## Most praised reviews (10 highest-rated) ### 5/5 — Delivery Comment Section *2026-05-30, version 3.0.2* Love the app. Would be nice to have somewhere to give the driver instructions to get to our homes. Thanks. ### 5/5 — Some issue BUT *2026-04-16, version 3.0.2* Some occasional issues with coupons or purchase methods as apps generally can have BUT the great cheesy bread more than makes up for any complaints I would ever have (please don’t ever change the recipe for them, they are hands down my favorite food) ### 5/5 — they fixed it *2026-02-09, version 3.0.2* this feels like the best made online ordering app out at the moment. night and day with the older version at least ### 5/5 — Good app *2025-12-21, version 3.0.1* Easy to use. I want more visibility into deals ### 5/5 — When Quality Matters ! *2025-11-28, version 3.0.1* I am a convert to Marco’s Pizza. I was a Driver for Dominos Pizza for 27 years and I have found their quality and sides are better. They are always on time in delivery. They do not seem to offer coupons or discounts however … which is my only complaint ### 5/5 — Life saving *2025-11-06, version 3.0.1* Every single game I played mega knight clone mirror freeze. Every game I lost. Why do I deserve this? I wondered. In despair I downloaded the Marcos App and Everything changed. Suddenly all I faced were skilled decks: miner Control, not cringe logbait. This app saved my ladder expirience and I’m gratefull every day ### 5/5 — Great Pizza but worse app, rejected my card no reason! *2025-11-03* Updated 2025Nov02: I changed my rating to 4 stars since I love the pizzas here I have use this Visa card to order before and this time it rejected for no reason! I call my credit card company and they said Marco’s denied my card? I went to store in arlington and my card denied there too! **Developer response:** We’re sorry you experienced issues while ordering. We’d love to understand what went wrong so we can help - please reach out with more details at appdevelopment@marcos.com. ### 5/5 — Love the new app! *2025-10-27, version 3.0.1* Easier and faster to order. Looks prettier than the last version. ### 5/5 — Amazing new app!!! *2025-10-17* Marcos has finally made it easier for me to order their FRESH PIZZA. The app is seamless and easy to use now! I love Marcos compared to the competition due to the fact the dough is made at each individual location! This chain will blow and leave the competition behind! ### 5/5 — Great Update *2025-10-17, version 3.0.1* originally you would have to log in every 5 minutes after you exit out of the app. Now it keeps you logged in. :D --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*