# Marcus by Goldman Sachs® — user reviews > 697 indexed App Store user reviews of Marcus by Goldman Sachs® by Goldman Sachs, rated 4.90/5 from 264,849 ratings. - Source: https://appshunter.io/ios/app/marcus-by-goldman-sachs/id1489511701/reviews - App overview in markdown: https://appshunter.io/ios/app/marcus-by-goldman-sachs/id1489511701.md - Rating breakdown: 5★ 244,988 · 4★ 12,271 · 3★ 2,417 · 2★ 1,021 · 1★ 4,152 ## What do users think of Marcus by Goldman Sachs®? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Great app design - 🚀 Smooth performance - 💰 Competitive interest rates - 🔒 Secure banking **Cons** - 🐛 Technical issues - 🔒 Difficulty accessing funds - 👎 Degraded app features - 🕰️ Slow money transfers - 🤔 Inconsistent user experience **Commonly reported bugs** - Login issues and account lockouts - Missing or incorrect transaction history - Unreliable app connectivity and performance **Most requested features** - Add ability to name accounts - Restore monthly spending line graph - Improve transaction tracking and categorization - Provide real-time balance updates and notifications - Enable open banking integration ## Newest reviews (15 of 697) ### 5/5 — Great Savings Opportunities *2026-08-20, version 2.24.0* The first thing is it’s super easy to navigate and get your Balances to your Accounts and ease of use in making transactions as well as getting historical information from your account ### 5/5 — Great rates and amazing app *2026-08-20, version 2.24.0* Competitive rates and easy to use app. I recommend it to everyone. ### 5/5 — Great digital bank *2026-08-20, version 2.24.0* I was very nervous opening an account a few years ago with a digital bank because I liked being able to "walk in." However, I opened one with MGS anyway--a savings account of some type, (sorry my memory what it used to be!) Compared with ALL the banks in my area, the interest rate was FAR greater, it was very easy to navigate the website, and once or twice when I needed to make a phone call it was immediately answered instead of having to go through rounds and rounds of "press 1 for blah blah blah; press 2 ... until 8 or so, and having to make several choices before finally being able to get to a living being!! ### 3/5 — Lower rates *2026-08-19, version 2.24.0* I went with Marcus because I thought the rates would compete with the highest yields . However it seems to be falling in the lower scale of the spectrum in comparison to other banks like synchronoy, etc. over all they are pretty good with easy transfers. I just wished they yield more. ### 5/5 — Trusted *2026-08-19, version 2.24.0* First time doing online account. Marcus trusted. ### 5/5 — PA *2026-08-18, version 2.24.0* The AP is so easy to use for all my transactions I love it. ### 5/5 — Okay *2026-08-17, version 2.24.0* Yaaa man ### 5/5 — Amazing *2026-08-13, version 2.24.0* Amazing company. Im enjoying so far. ### 5/5 — Save money! *2026-08-13, version 2.24.0* Great bank to save money with!!! ### 5/5 — Great Experience *2026-08-12, version 2.24.0* Awesome app and experience. The interface is beautifully simple, transfers are easy, and accounts are simple to understands, with interest rates and recurring transfers all clearly shown. I love that you can have different accounts for different goals, I have ultime and it helps keep them clear. Very motivating! ### 5/5 — Easy *2026-08-12, version 2.24.0* And friendly app ### 5/5 — Great app *2026-08-12, version 2.24.0* Intuitive and easy to use. ### 5/5 — Easy to use and efficient *2026-08-11, version 2.24.0* The entire process is extremely user friendly and I have had no issues depositing or withdrawing money. The interest is higher than my bank’s money market so it makes sense as a secondary savings account. ### 3/5 — Good rate, mediocre tech *2026-08-11, version 2.24.0* Constantly having tech issues, from opening accounts to referrals not working, the rate is great… but the app and technology needs work. ### 2/5 — One negative *2026-08-10, version 2.24.0* You can’t deposit checks unless you mail them. So if I want to deposit a check without having to mail it, I have to deposit it at my OTHER bank in my checking account and then transfer the funds. Dumb and time consuming. It’s 2026 Marcus, add this function! ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant log in *2026-08-29, version 2.25.0* The app always says Im entering the wrong password when logging in through the app. When use the browser on the phone im able to log in. Os anyone else experiencing this? ### 1/5 — App exposed personal data via data breach *2026-08-27, version 2.25.0* Due to lack of good security practices my personal data was exposed. I tried to access their privacy monitoring tool mailed to me post breach but even that key didn’t work… ### 1/5 — No way to report a bug *2026-08-21, version 2.24.0* App is usually great. Latest release however experiences catastrophic failures at some point during authentication or immediately after. There’s no way to report this bug on the Marcus website. It’s been several weeks like this. ### 1/5 — TERRIBLE *2026-08-21, version 2.24.0* Marcus is TERRIBLE. Customer service is just awful. I mean as an online bank what else if there for you to be good at besides banking and customer service. And Marcus’ customer service is terrible. Not at all worth the barely competitive hysa rates. After I take all of my money out of this bank which should NOT be as difficult as it is I am never using it again. ### 1/5 — Opening a CD has become very cumbersome *2026-08-13, version 2.24.0* Opening a CD has become very cumbersome. It used to be a simple process that could be done in minutes entirely online. Now they want you to call them on a 1 800 number after completing the online part of the application. It is a real pain. On top of that, they are asking us to reveal to them on the phone the full social security number. That is an absolute no no as per all the financial and legal advice we get in the US. Yet Marcus agents insist that we reveal it to them. I refused to reveal it. So my CD application was not processed by them. ### 1/5 — Beneficiary setup unsuccessful *2026-08-02, version 2.24.0* Your public information is wrong and it doesn’t let me to setup my daughter as my beneficiary. ### 1/5 — Misleading on promotions *2026-07-30, version 2.24.0* Horrible promotional tactics and horrible customer service. I signed up through the friend referral that was sent to me for the extra apr for 3 months and when I asked why I wasn’t getting the promotion I was told I didn’t sign up through the link. Which is not true at all. That is the whole reason I signed up for this account. Customer service keeps telling me that I am wrong and keeps saying there’s nothing that can be done which I know something can always be done. That is very misleading and I wish I had never signed up for this account. ### 1/5 — Bad Customer Service and Bad Application *2026-07-26, version 2.23.0* Submitted application never heard back. ### 1/5 — Great rates, terrible service *2026-07-22, version 2.23.0* Everything was good until I had an issue - customer service was very focused on telling I was wrong vs. working through differing experiences. ### 1/5 — Non existent customer service *2026-07-21, version 2.23.0* Tried to liquidate a no penalty CD and due to Marcus errors- it took 15 days and ten phone calls to accomplish. ## Most praised reviews (10 highest-rated) ### 5/5 — Easygoing *2026-08-31, version 2.25.0* Enjoy! ### 5/5 — Yield *2026-08-30, version 2.25.0* If you want solid, yield with no expense ratios and fees, get yourself a nice high interest rate CD at Marcus its your best choice ### 5/5 — Great company *2026-08-29, version 2.25.0* Love the high yield savings account ### 5/5 — Excellent App . . . *2026-08-28, version 2.25.0* Whenever I use this App to access my Marcus Accounts, I know it’s going to be easy to use, transfers are simple, safe and quick - if only other Banking Apps were half as good. Well done Marcus and it’s App developers/team 🫡 ### 5/5 — Fabulous fraud resolution! *2026-08-25, version 2.24.0* My Marcus (Goldman Sachs) account was hacked. I was immediately notified of the fraudulent transaction which is still in pending status; but if they had not notified me as they did expeditiously, I probably would not have looked at my account. I was originally hacked in January of 2025 and about every six months I get hacked again. They put a rule into my email that sends financial and other important accounts to the “Deleted” file. I am a software engineer and even I was fooled. Eventually; I would have noticed. If I had needed that money immediately, it would have been dire. Thank you! ### 5/5 — The best hysa account *2026-08-24, version 2.24.0* App is so easy to use. Transfers are quick. Funds are easy to retrieve- interest rates are one of the best. ### 5/5 — Great *2026-08-24, version 2.24.0* Love the app ### 5/5 — Great savings *2026-08-24, version 2.24.0* I really like it!!! ### 5/5 — Savings that Stick! *2026-08-22, version 2.24.0* I’ve tried saving money many times before, but Marcus has genuinely changed the way I approach saving. The app is simple, clean, and incredibly easy to use. I especially love being able to name my savings account, schedule recurring transfers, and clearly see the interest I’m earning. What started as a $400 deposit has grown into a real financial safety net for me. I’ve been able to consistently save from every paycheck, earn a competitive APY, and—most importantly—actually use my savings when unexpected expenses came up without abandoning my goals. Seeing my balance rebuild afterward has made saving feel sustainable rather than restrictive. Marcus has helped turn saving from something I wanted to do into an actual habit. I check the app regularly, celebrate my milestones, and genuinely look forward to watching my savings grow. For the first time, I don’t just feel like I have a savings account—I feel like I’m building financial stability. That’s a pretty incredible feeling. Highly recommend Marcus for anyone who wants a straightforward, motivating way to build their savings. ### 5/5 — Very good *2026-08-21, version 2.24.0* The best bank ever, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*