# Marine Benefits — user reviews > 51 indexed App Store user reviews of Marine Benefits by Marine Benefits, Inc., rated 1.90/5 from 8 ratings. - Source: https://appshunter.io/ios/app/marine-benefits/id1155377577/reviews - App overview in markdown: https://appshunter.io/ios/app/marine-benefits/id1155377577.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 5 ## Newest reviews (13 of 51) ### 1/5 — Log in doesn’t work *2023-05-26, version 2.11.1* There is no ‘confirm’ button when I’m passing SMS verification. So I fail to log in every time, both when try to pass verification through SMS or phone call. Just nothing happens. ### 1/5 — Bad app *2023-01-17, version 2.10.2* Can’t log in ### 1/5 — Pls update the app *2023-01-15, version 2.10.2* Is not working properly. Every time i try to log in via MBAS, it shows that i cannot access that directory, i am refreshing the page, i receive the code via SMS and then the page remains normal like I didn’t even logged in. I have to try a few times until it works. ### 1/5 — OTP comes but cannot sign in no button for that *2022-09-22, version 2.9.0* While logging in from home it goes till otp verification where otp comes i fill it in now there is only cancel button no button for signing in? Please fix it. Major issue with app. ### 1/5 — Very bad mobility *2022-02-22, version 2.7.1* I’ts a worst app. For medical services, same as ensurance service. ### 1/5 — Can’t sign in. This app does not work at all. *2021-12-20, version 2.6.1* Can’t sign in. Fix this app. ### 1/5 — Still useless *2021-09-16* Service mostly assigned for seafarers requre to receive sms code to enter apps or web page.But how to receive sms while at sea?Apps designed only for info, if you need to upload new claims you need to re-enter via web page with new sms code again.It is very unconvenient for users. Add 1 year later: I waste almost 1 hour to enter in app but all efforts are unsuccessful.Suppose app do not working anymore. Add 2 year later: One of the worst apps ever meet.No support,no logical.Option “On board” doesn’t work.SMS verification received with delay.After few attemps to enter i have warning message: you have hit the limit on the number of verification attempt.If you have a choise,use another insurance provider . **Developer response:** Hey Kolins_ , Thanks for your feedback! We’ve just released an update that aims to fix this issue. The app should now start normally and let you log in. Please ensure you’re updated to the latest version and try again. Let us know if that fixes your issue. ### 1/5 — Bad *2021-09-03, version 2.3.2* Not working ### 1/5 — Cannot sign in *2021-06-18, version 2.3.0* Cannot sign in,after login and password ### 1/5 — Работа приложения *2021-05-25, version 2.2.0* Приложение не работает. Не пропускает дальше странички с логином и паролем. После нажатия кнопки «sign in” все остается на месте. Мой телефон айфон 10. Пробовал перезагружать телефон и удалять приложение и снова его загружать. Ничего не меняется. Разработчики огромный вопрос к вам. ### 2/5 — Not able to create account *2021-05-14, version 2.2.0* While registering for new account showing error as no user found.. please help to register for a new account.. ### 1/5 — Change login process *2021-03-28, version 2.1.2* Nobody know how is application, because nobody can’t pass verification! ### 1/5 — Tushar *2021-02-18, version 2.1.2* Cannot procced forward after receiving code or call, therefore cannot login. ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible to login *2025-12-16, version 2.22.1* Application for seafarers who is always seating at home. Because at sea you’re unable to receive sms with code for login. ### 1/5 — 1 Star *2025-11-29, version 2.22.0* After selecting the date, I can’t proceed any further. The app freezes when I try to choose the patient’s details. I reported the issue in the in-app chat, but some rude woman there tried to convince me that the app works, even though I sent her screenshots as proof. ### 1/5 — Terrible company *2025-11-12, version 2.22.0* Disgusting company! They do absolutely nothing properly! It’s impossible to get in touch — they completely ignore any questions. To get a test done, you have to beg the operator for confirmation. The procedure itself is impossible to complete, and everything that could be done in a couple of hours drags on for weeks. Think twice before dealing with this company. ### 1/5 — Apps not working *2025-07-29, version 2.21.2* It is impossible to enter the application on the iPhone, after entering the password nothing happens, the application hangs on the main screen, updating and deleting did not help ### 1/5 — Cannot file a claim *2025-01-26, version 2.18.1* The app displays the message "Please select a claim type" even though "Out Patient" has already been selected under the Select Claim Type section. Due to this error, I am unable to proceed to the next step in the claims process. ### 1/5 — Unable to log in to the application *2024-12-02, version 2.17.0* It is not possible to enter the application via SMS verification and in another way, I used to be able to log in via FACE ID, now I can't log in at all, developers, what have you done? ### 1/5 — Downloading files *2024-11-20, version 2.16.1* After the new update, it keeps on downloading files for hours non-stop!! ### 1/5 — App doesn’t work *2024-11-20, version 2.16.1* When sms code is received only button which appears is “cancel” so it’s not possible to log in… ### 1/5 — Irritating *2024-04-04, version 2.15.1* The app is irritating, same as the service provider. ### 1/5 — Login *2023-10-19, version 2.13.1* Login not working! ## Most praised reviews (10 highest-rated) ### 5/5 — Отлично *2024-09-10, version 2.15.3* Вы срaнь которых свет невидывал! ### 5/5 — Good and useful app. *2021-08-04, version 2.3.2* Working as it should, some features are limited, for instance if you want to see claim details, app redirecting you to the browser version, but its not crucial. ### 5/5 — Improving *2019-02-04, version 1.7.6* App is ok but still no hospital for pakistan ### 5/5 — Pls add push *2018-12-16, version 1.7.3* Nice app, pls add push- notifications. ### 4/5 — Not multi language *2022-04-01, version 2.7.6* Please add choice of language. Don’t have Russian language. ### 4/5 — Enter via Touch ID *2017-07-27, version 1.3.4* Please add possibility to enter application via Touch ID. Thank you. ### 2/5 — Bugs report *2025-04-11, version 2.20.0* You don't have a QA on your project? IOS 18.3.2: 1. Registration does not work. After filling out all the fields - throws out of the application. 2. Fields do not accept automatic filling from SMS Website (Safari): 1. Fields do not accept automatic filling from SMS 2. IBAN and other values cannot be inserted - you have to enter them manually. Signing up is a whole quest. I find myself anticipating bugs in the system.... ### 2/5 — Aplication *2023-06-03* On application you can not enter consultation type beacuse its unvisible even after re instalation of same. ### 2/5 — Very slow la to log in *2023-02-22, version 2.11.1* Have to improve your app too much wasting time to log in ### 2/5 — Nightmare *2022-04-01, version 2.7.6* Please I beg you!!!!!! Make sign in not from Microsoft !!!!! Use Face ID!! Let people stay in app - not quit after leaving the app!!! Disgusting not friendly using --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*