# Marine FCU Mobile Access — user reviews > 92 indexed App Store user reviews of Marine FCU Mobile Access by Marine Federal Credit Union, rated 4.78/5 from 4,815 ratings. - Source: https://appshunter.io/ios/app/marine-fcu-mobile-access/id401074580/reviews - App overview in markdown: https://appshunter.io/ios/app/marine-fcu-mobile-access/id401074580.md - Rating breakdown: 5★ 4,072 · 4★ 339 · 3★ 92 · 2★ 20 · 1★ 102 ## What do users think of Marine FCU Mobile Access? Overall sentiment: neutral **Pros** - 🙏 Excellent customer service - 👍 User-friendly app - 🚀 Convenient mobile banking - 💳 Great credit card features **Cons** - 🐛 Login and password issues - ⏱️ Slow transaction posting - 🤔 Confusing account balances - 🔍 Lack of branch locations **Commonly reported bugs** - App crashes frequently - Deposit holds during crises - Transactions not properly recorded **Most requested features** - Mobile check deposit - Debit card management - Improved online banking experience ## Newest reviews (11 of 92) ### 5/5 — Great & *2026-03-30, version 2026.01* Could use the ability to select different accounts to view ### 5/5 — Mr Schenck *2025-11-22, version 2025.7.2.1* Thank you MFCU 25 years ### 5/5 — Need a branch in Fredericksburg, Virginia *2025-09-02, version 2025.5.0.2* Customer service is needed ### 5/5 — Thanks for all you’ve done for me !!!.. *2025-08-29, version 2025.5.0.2* Ok!!! ### 5/5 — My Credit Union *2025-05-18, version 2025.2.2.3* I’ve been with MFCU for almost 20 years. They’ve been there for me in tough times. I wanted to buy a car and within 3 days I had a check in my hand to buy one. My grandson was born with CF and was life flight to Greenville I was able to secure a personal line of credit I was able to take time off of work and had no worries of my bills being paid. I had fraud happen and it was cleared up and my money put back. I could go on, I had my son sign up and would recommend them to anyone. ### 5/5 — Great *2025-03-03, version 2024.10* App ### 5/5 — MFCU *2025-03-01, version 2024.10* Great App ### 5/5 — Great *2024-11-13, version 2024.4.0.10* Best online banking I have Found , instant real time balances, wish it had a business component,people very helpfull, great credit card interest, just a better bank ! ### 4/5 — Check deposit scanning *2024-10-24, version 2024.4.0.10* Extremely hard to get a check to scan properly to deposit. ### 5/5 — Service *2023-06-04, version 2023.3.0.1* Online banking comes up short I can’t stop payment with my debit card. I couldn’t call someone on a Sunday with a banking problem. The bank must think people don’t live or work or spend money on a Sunday. I have been with this bank for so long, maybe it time to look into a bank that I can call on a Sunday. ### 5/5 — Your service fees too much *2022-08-19, version CMA 2021.11* No alert, no heads up. Keep tacing on fees. Gonna close that account soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — If you travel outside the United States, this app is worthless *2026-04-13, version 2026.01* If you travel outside the United States frequently like I do don’t even bother using this app. It’s absolutely useless. The fact that they ask for two step verification requiring a phone number whenever they allow you to go on the website and do the exact same thing was an email is absolutely ridiculous nonsense, and the fact that they have the audacity to say that the security measures are for the customers protection when a hacker is more likely to hack an administrators account makes that absolute nonsense apparently they’re not aware of of basic cyber security tactics 🙄 You can use biometrics to access your account but still won’t be able to access your account if you don’t have a working US phone number, but if you use the website, you can just use an email for the phone number instead 🙄 make it make sense definitely going to close my account when I get back to the states and go with USAA ### 1/5 — Cant open app *2026-01-19, version 2025.2.2.3* Trying to login today and it says it requires an update because it now only supports iphone 16.0 or better. Not everyone buys a new phone and older phone wont convert. This is ridiculous. ### 1/5 — Horrible app *2025-12-14, version 2025.10.1.2* The app for me is never working and I lock all my cards always and never have a problem with unlocking them but with this bank once you lock it good luck trying to unlock it. They better hope I never have an emergency because this is pure BS, because of this I’m planing on closing this account. Let’s not forget how you can’t even add this card to Apple Pay. Let alone this is a Ferderal bank. ### 1/5 — v2025.7.2.1 *2025-09-26, version 2025.7.2.1* The log in screen does not invoke security nor does it present any info as to what app I am using. It only shows “Log in” or “Sign up”. Unprofessional. ### 1/5 — Terrible service *2025-09-24, version 2025.7.2.1* I don’t care when anyone says the service is absolutely horrible. The system is constantly down and whenever they say they’re going to improve and upgrade something they only make it worse. I’m canceling my. Account immediately I’ve had it with this trash service im definitely switching to USAA or any military bank other than Marine Federal for that matter this bank service is absolutely horrendous ### 1/5 — Sad *2024-08-15, version 2024.4.0.10* To complicated to make payment even trying to send a review is complicated ### 1/5 — It’s takes so long for direct deposit to hit *2023-09-14, version 2023.3.0.1* It’s takes so long or direct deposit to hit. I feel like it should enter the account at midnight just like other credit unions and banks ### 1/5 — Sad circumstances *2023-07-01, version 2023.3.0.1* I have personally worked with a Marine Federal Credit Union for some 12 years before moving from North Carolina. Recently because of circumstances I decided to close this account. The primary reason I’m closing this account with a Marine Federal Credit Union what is the fact that I was out of country and had to work with a foreign bank. These banks require bank to bank transfers of funds. They do not accept funds transfers from systems like a Marine Federal Credit Union. I have attempted at least six times to fill out a document requesting that this account be closed and have sent it back to Marine Federal Credit Union and I have gotten one excuse after another to even appoint where Marine Federal Credit Union employees have told me that they can’t read my signature on those return documents or they have not received them. The remaining $300 in my savings account I have tried to remove and place it in a bank they can work internationally with other banks and Marine Federal Credit Union employees in this department has succeeded having that $300 taken back out of that international bank and return it into a Marine Federal Credit Union. I feel this is an insult to my many years of working with this financial institution. That $300 in my savings account in Marine Federal Credit Union is not their money but mine!! Upon my return to the United States, I with out question will not do business with a Marine Federal Credit Union. ### 1/5 — Garbage app *2022-12-27, version 2022.9.2.1* Always have a hard time signing in. “ Unspecified host error” is what I get. Tried resetting password and when I use the temporary one sent, the app tells me it’s the wrong password. ### 1/5 — Inept *2022-04-26, version CMA 2021.11* This is the most technically inept site I have ever used. You can’t get it to take passwords and it makes you verify multiple times and won’t take that password either..glad I don’t do much business with them ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2026-07-29, version 2026.04.02* Great! ### 5/5 — My Favorite Banking App *2026-07-06, version 2026.01* My Marine Federal Banking App is my favorite banking app because I can find everything I need to find to take care of what I need to take care of. I hope everyone here understands that’s more than a simple statement. To me, it represents their commitment of excellence to serve clients to the best of their ability. ### 5/5 — MFCU *2026-07-05, version 2026.01* IS THE BEST!!!! ### 5/5 — Too many requests *2026-06-07, version 2026.01* I gave you five stars numerous times but you still want me to write a review so here you are. ### 5/5 — Chaching is a great service *2026-06-06, version 2026.01* ***** ### 5/5 — Always helpful *2026-05-27, version 2026.01* Easy process for loans and accounting info ### 5/5 — Love my bank *2026-05-14, version 2026.01* Banking with Marine Federal has been a pleasure. Hope it continues to be this way. ### 5/5 — Great business *2026-05-13, version 2026.01* Best bank ever ### 5/5 — MFCU *2026-05-06, version 2026.01* Great App! ### 5/5 — User friendly *2026-05-06, version 2026.01* Very easy to navigate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*