# Markate : Service Ops Platform — Jobs, routing & revenue in one > Service operations platform for contractors and field service businesses. (iPhone/iPad app by MARKATE,INC.) - Source: https://appshunter.io/ios/app/markate-service-ops-platform/id1154246059 (this page in markdown: same URL + `.md`) - Developer: [MARKATE,INC](https://appshunter.io/developer/1154245147) - Category: Business, Productivity - Price: Free - Rating: 4.13/5 from 165 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 138 MB - Languages: Catalan, English, French, German, Italian, Polish, Portuguese, Chinese, Spanish - Released: 2017-01-17 - Data updated: 2026-08-25 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/markate-service-ops-platform/id1154246059/reviews.md ## What is Markate? Markate is the Service Operations Platform that helps contractors and service businesses run their entire operation from one system. Markate is a powerful field service CRM, scheduling, dispatch, and invoicing platform designed for contractors and modern service businesses. From the first customer lead to the final payment, Markate connects every part of your service business into one platform. Manage customers, create estimates, schedule jobs, dispatch technicians, track field activity, send invoices, and grow your business — all from your phone or desktop. Markate is trusted by contractors, field service professionals, and growing service teams who want a modern and professional way to manage their operations. Run Your Entire Service Business on One Platform Markate helps service businesses manage: • Customers and communication • Estimates and pricing • Scheduling and dispatch • Field technicians and routes • Work orders and job tracking • Invoices and payments • Marketing and customer engagement • Business insights and reporting Platform Features Customer Operations Manage customers with CRM, service history, contacts, and communication tools. Sales Operations Create quotes, estimates, pricing lists, and approvals. Job Operations Schedule jobs, manage work orders, recurring services, and dispatch technicians easily. Fleet & Field Operations Route planning, technician location tracking, GPS maps, and field updates. Financial Operations Invoices, payments, accounting sync, expense tracking, and reporting. Growth Operations Marketing automation, reminders, online booking, and customer engagement tools. Tools for Field Teams • Create invoices, estimates, and schedules from the field • Automated appointment reminders via SMS and email • Capture before-and-after job photos • Customer signatures and secure credit card payments • Work order notifications for technicians • GPS navigation with Google Maps • Mileage and expense tracking Built for Contractors and Service Businesses Markate helps contractors run their business efficiently without juggling multiple tools. Manage your entire operation from one intuitive platform — whether you're in the office or in the field. Start your 14-day free trial and see how Markate transforms the way you run your service business. Integrations & Support • QuickBooks integration • Business insights and dashboards • Phone, email, and live chat support Join Thousands of Service Businesses Using Markate Download the app today and start running your entire service operation on one platform. Contact: support@markate.com Visit: https://www.markate.com ## Key features - Customer relationship management - Job scheduling and dispatch - Estimate and invoice creation - Field technician tracking - Payment processing - Marketing automation ## What do users think of Markate? Overall sentiment: mixed **Pros** - 💰 Affordable for small businesses - 👍 Streamlines business operations - 🚀 Efficient for estimates and invoicing - 🌟 Good customer service representatives - ✅ Consolidates multiple platforms - 💯 Professional appearance for clients - 💡 Automates CRM processes - 📈 Helps acquire better customers - ✨ Great for home service businesses - ✅ Handles scheduling and estimating - 👍 User-friendly interface - ✅ Integrates with everyday life - ⭐ Excellent value for money - ✅ Makes running business easier - 👍 Great for handyman business - ✅ Automates tasks - ⭐ Top-notch CRM - ✅ Best mobile & desktop app - ✅ Simplifies booking services - ✅ Affordable and convenient - ✅ Fair price point - ✅ Heart of the company - ✅ Great for startups and mid-size - ✅ Best business app - ✅ Superior business tool - ✅ Best in class - ✅ Dynamic features and choices - ✅ Great for any business **Cons** - 🐛 Super glitchy app - 🐛 Choppy and difficult to use - 🐛 Too many bugs - 🐛 App is trash after update - 🐛 Can't upload photos after update - 🐛 New interface is choppy - 🐛 Difficult to navigate - 🐛 Customer service is frustrating - 🐛 Unacceptable billing practices - 🐛 Randomly glitches - 🐛 Tech-support is unhelpful - 🐛 App interface feels outdated - 🐛 Sloppy and confusing - 🐛 Customer service is impossible - 🐛 Freezes at times - 🐛 Insanely buggy software - 🐛 Not interested in fixing bugs - 🐛 Heartless company - 🐛 App is very slow and buggy - 🐛 Doesn't value loyal customers - 🐛 Raises prices without added benefits - 🐛 No access to customer database after leaving - 🐛 Used to be great, now buggy - 🐛 Lost customers due to issues - 🐛 Facebook group doesn't allow issue posts - 🐛 Feels like just a number - 🐛 App won't let me add/delete thumbnail - 🐛 Lacking Zapier connections - 🐛 UX issues - 🐛 Support argues - 🐛 Connector upgrades useless - 🐛 Annual membership auto-charges - 🐛 Refuse refunds - 🐛 Software is glitchy and nonfunctional - 🐛 Dishonest and unethical staff - 🐛 Proposal kit is glitchy - 🐛 Staff is condescending - 🐛 Preys on new businesses - 🐛 Problem logging in trial - 🐛 Consistently freezing - 🐛 Only allows US phone numbers/addresses - 🐛 Doesn't work **Commonly reported bugs** - Bug that doesn’t let me give estimates - Doesn’t always save estimates - Typing multiple lines in mobile app doesn’t follow cursor - New update is trash - Can’t upload multiple pictures at once without it failing - App is very choppy - Less color and more difficult to navigate - Customer service has to go through AI first - Randomly glitches - Doesn’t auto-fill address - Freezes - Tech-support doesn’t do anything - App interface feels like it’s stuck in the year 2005 - Very sloppy, slow and hard to use - Freezes at times - Insanely buggy software - App is very slow and buggy sometimes - No integration with Google voice - No ability to modify communication settings - Support is slow to build fixes or features - No access to customer database if you leave - App is always having issues - Can’t change dates on invoices - Won’t let me edit estimate - App won’t let me add or delete a thumbnail for the top of my estimate - Will not allow me to continue - Software glitchy and nonfunctional - Proposal kit is glitchy - Problem logging in the use trial period - App has been consistently freezing - Doesn’t work **Most requested features** - Allow customers to view addresses and phone numbers on estimates tab - Reduce steps to create estimate, schedule, invoice, and send receipt - Allow tapping on number to call customer - Allow tapping on address to go to maps - Fix photo upload issues - Option to revert to old interface - Improve mobile app typing and cursor functionality - Integrate with Google Voice - Modify communication settings to prevent late-night SMS - Faster photo uploads and minimized buffering - Ability to zoom photos - Drip email follow up - Follow up rating feature - Service reminder email feature - QuickBooks integration - Bulk email blast option - Zapier integration - Allow input of non-US phone numbers/addresses - More features to be complete ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/markate-service-ops-platform/id1154246059/reviews.md ### 1/5 — No personal support *2026-08-10, version 5.7.0* App work ok but if you have any issues you cannot call and speak with a real person. I don’t know why all these companies insist on AI to handle customer service. Absolutely impersonal and bad customer service. Will be searching for a new service ### 1/5 — Super glitchy app, have tried contacting them for about a month or so to fix this horrible bug that *2026-06-08, version 5.6.7* Super glitchy app, have tried contacting them for about a month or so to fix this horrible bug that doesn’t let me give estimates. Apparently there is no solution. Pick ANY other software. ### 5/5 — Fabulous customer service *2026-05-29, version 5.6.7* Andie and Jodelyn Montecillo have been amazing representatives for this company. Best customer service I’ve had from an online company I’m very happy with the work quality and amazing customer service. ### 3/5 — App UI *2026-05-09, version 5.6.5* I switched over from a different CRM everyone told me this is the best. This app is not easy very choppy to use. Th app should be able to have a customers address viewable and phone number on the estimates tab. Also to many steps to create estimate schedule invoice and send receipt. I’m switching back to my previous crm. ### 5/5 — Great Option *2026-05-06, version 5.6.5* After looking into multiple options for my remodeling business, this one made the most sense and does what multiple platforms do in one. Price is very good for what you get. I got talked into Houzz Pro that claimed it did everything this offers, but they were full of broken promises and had horrible customer service. Other platforms you were paying double for to get what this offers. There are a few tweaks that could be made, but you will get that with any other platform. Highly recommend using Markate! ### 2/5 — Too many bugs *2026-05-01, version 5.6.4* App has potential, but doesn’t always save estimates. Typing multiple lines in the mobile app is frustrating as it doesn’t follow your cursor down to the next line. There are a few other things as well. ### 1/5 — Update *2026-03-02, version 5.6.1* Your update is trash and you guys ruined the app. The look sucks, I can’t just tap on the number to call the customer, I can’t tap on the address to just go to maps. Fix this ish please. This is absolute garbage ### 3/5 — New update now can’t upload photos *2026-02-23, version 5.5.9* App was great with the occasional glitches, now they updated the app and I can’t upload multiple pictures at once without it failing every time. Tried on multiple network connections including WiFi and cellular. ### 1/5 — New interface *2026-02-20, version 5.5.9* I’ve been using Markate for 4 years now. I really liked the app but the completely charged the app to fit more of an android while I have iPhone. It’s very choppy, with less color and more difficult to navigate. I really wish they gave us an option especially headed in a new season ### 5/5 — Excellent AFFORDABLE App for Handyman *2026-02-19, version 5.5.9* I’ve tried many different apps for my growing handyman business. Housecall Pro is great too, BUT it’s only affordable if you have a larger business if you’re small single or only a few employees, Markate is the way to go! New updates and AI integrations seem to be awesome! ## Frequently asked questions about Markate ### What does Markate do? Markate is a comprehensive service operations platform designed for contractors and service businesses. It helps manage all aspects of a business, from initial customer leads and scheduling to dispatching technicians, tracking field activity, sending invoices, and processing payments. ### What are the key features of Markate? Key features include customer relationship management (CRM), sales operations for creating estimates and quotes, job operations for scheduling and dispatching, fleet and field operations with route planning and GPS tracking, financial operations for invoicing and payments, and growth operations for marketing and customer engagement. ### How much does Markate cost? The application offers a 14-day free trial. While specific pricing details are not provided, the monetization model is indicated as 'free with in-app purchases,' suggesting that core functionalities may be free with optional paid upgrades or features. ### What kind of businesses is Markate built for? Markate is specifically built for contractors and modern service businesses. This includes a wide range of industries that require field service management, such as plumbing, HVAC, electrical, landscaping, cleaning services, and more. ### Can I use Markate on my phone and computer? Yes, the platform is designed to be accessible from both your phone and desktop. This allows users to manage their service business operations whether they are in the office or in the field. ## Version history (last 5 releases) ### 5.7.0 — 2026-06-17 Hotfix for Keyboard issue on Chat ### 5.6.9 — 2026-06-12 Hotfix for calendar permission ### 5.6.7 — 2026-05-17 Hotfix ### 5.6.6 — 2026-05-11 Hotfix for tax rate ### 5.6.3 — 2026-03-18 - Added service address on lead. - Fixed charts. - Added filter on customer. - Timer object changes api changes. - Work-order timer for field tech(optimised). - Subscription page fixed ## Apps similar to Markate | App | Rating | Price | Category | | --- | --- | --- | --- | | [Employee Scheduling CRM Mobile](https://appshunter.io/ios/app/employee-scheduling-crm-mobile/id6464003697) | 4.8 (31) | Free | Business | | [FieldVibe: Field Service App](https://appshunter.io/ios/app/fieldvibe-field-service-app/id1426360452) | 4.8 (264) | Free | Business | | [Coast: Native Work Order CMMS](https://appshunter.io/ios/app/coast-native-work-order-cmms/id1257883693) | 4.7 (881) | Free | Business | | [ServiceM8 - Field Service App](https://appshunter.io/ios/app/servicem8-field-service-app/id378062736) | 4.6 (809) | Free | Business | | [Usiminas - Extranet Mobile](https://appshunter.io/ios/app/usiminas-extranet-mobile/id1662385060) | — | Free | Business | | [CRGO](https://appshunter.io/ios/app/crgo/id6443815000) | — | Free | Business | ## Related topics [xinatorbms fieldagent](https://appshunter.io/ios/topics/xinatorbms-fieldagent) · [popo service](https://appshunter.io/ios/topics/popo-service) · [case ih field ops](https://appshunter.io/ios/topics/case-ih-field-ops) · [service business evolution](https://appshunter.io/ios/topics/service-business-evolution) · [baytko](https://appshunter.io/ios/topics/baytko) · [service agency](https://appshunter.io/ios/topics/service-agency) · [cirple service](https://appshunter.io/ios/topics/cirple-service) · [opassistant](https://appshunter.io/ios/topics/opassistant) · [platform one](https://appshunter.io/ios/topics/platform-one) · [service platform](https://appshunter.io/ios/topics/service-platform) · [digital service platform](https://appshunter.io/ios/topics/digital-service-platform) · [korbyt service tracker](https://appshunter.io/ios/topics/korbyt-service-tracker) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*