# Market Basket Grocery — user reviews > 113 indexed App Store user reviews of Market Basket Grocery by Retail Investors of Texas, Ltd., rated 4.78/5 from 4,612 ratings. - Source: https://appshunter.io/ios/app/market-basket-grocery/id1388532469/reviews - App overview in markdown: https://appshunter.io/ios/app/market-basket-grocery/id1388532469.md - Rating breakdown: 5★ 4,042 · 4★ 333 · 3★ 110 · 2★ 38 · 1★ 77 ## What do users think of Market Basket Grocery? Overall sentiment: negative **Pros** - 👍 Friendly and helpful staff - 💰 Great savings and deals - 🛒 Convenient shopping experience **Cons** - 🐛 App crashes and freezes - 🔍 Inaccurate store locator - 📲 Difficult to use digital coupons - 🤔 Confusing app navigation **Commonly reported bugs** - Unable to create account - Weekly ads not showing up - Location services not working - Digital coupons not loading **Most requested features** - Improve digital coupon experience - Add store inventory lookup - Enhance app performance and stability - Expand app availability to more regions ## Newest reviews (10 of 113) ### 4/5 — All time favorite *2026-08-07, version 7.0.6* I think the store and company is the best. I feel like we have been through so much together; the strike, family struggle for control, the store’s standard for quality. Although crowded every time, I still go because it’s the best market on Cape Cod and I admire them for hiring Spanish speaking people who work hard. I went today for a few things and waited in line to cash out. The customer ahead had a large order $340. which she paid all with loose $1 bills. It took a long time for the cashier to count it all; twice. Before leaving I asked to speak to one of the managers at the office. After recounting the event I suggested that the cashiers may need more training like told to ask a supervisor to help count. The manager just said counting twice was the training and shrugged. My impression was that he betrayed the paycheck and instead of promoting the brand protected the employee. I would have been satisfied with TY and “I’ll pass it on “ but he didn’t see his role as manager like that. It left me feeling disappointed. That’s why 4 stars. ### 2/5 — Used to be a good app *2026-03-11, version 7.0.4* I’ve used this app to shop Market Basket for ages and loved the convenience since they no longer mail the flyers. But recently it stopped working on my iPad. I get an error message if I try to open from an email and just a blank blue screen if I try to open directly from the app. I tried deleting the app and restoring it but got the same results. I can get the ads to open on my iPhone but I have a hard time seeing those tiny pages even with my glasses! Will this ever work on my iPad again? ### 2/5 — The app. *2025-08-22, version 6.4* The store is great but the app is not. Look at Hannafords app. ### 2/5 — Bring back the old reward system. *2025-03-12, version 6.4* The new updated app is not user friendly. I absolutely hate it. Hard to see. Hard to find the clip coupons for the weekly ads. Not always where they should be. I hope they bring back old app and reward system. I feel like we receive no rewards now only maybe a discount if you spend $20 ### 5/5 — Staff of workers at the Help Desk up Front *2025-01-22, version 6.4* I buy my lottery tickets and buy 85 % of my groceries from the Nelson street MB because of the prices and quality of the food and never having to check myself out. I like to deal with people not machines when I stock my home and feed my family! ### 1/5 — Lack of store availability *2025-01-12, version 6.4* Your app does not include any stores in Maine ### 5/5 — Great app *2024-12-31, version 6.4* Easy to use. ### 1/5 — No code sent *2024-12-26, version 6.4* Cannot download coupons, keep reloading app but still nothing😕 ### 1/5 — Incredibly Inaccurate *2024-11-29, version 6.4* Location is incredibly inaccurate, which does not show local ad. This leading to me not purchasing from local store… ### 1/5 — Bad *2024-11-24, version 6.4* Can’t get this weeks holiday digital deal clipping coupons to come up. Very frustrating!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Crazy *2026-03-03, version 7.0.4* I live in Massachusetts ,and it only lets me sign in in Texas 😡 ### 1/5 — Doesn’t work any more *2026-02-19, version 7.0.3* About 2-3 weeks ago the app stopped working on my iPad and iPhone. It seems to open as it use to. But now it says there are no ads to show. On my iPhone the screen turns blue and then stops. I’ve deleted both apps and reloaded them but that did not help. ### 1/5 — Only for Texas *2026-02-03, version 7.0.3* We just got a new market basket in our state a few years back. Unfortunately the options on this app are for LA, TX and that area. Couldn’t even find my store or state on the app. ### 1/5 — Horrible app *2026-01-22, version 7.0.1* You can’t order groceries. Have to keep signing in. Doesn’t save your preferred store. ### 1/5 — USELESS-STORE NOT LISTED! *2026-01-13, version 7.0.1* I was excited to see MB offering an actual app, UNTIL I downloaded it. My state has 2 stores and we’re not even on the app!! Why are we left off?? Anyone? DELETED! 😠 ### 1/5 — Won’t find my stores *2025-12-07, version 6.4* The app doesn’t locate any stores in my area. Says none within 25 miles and there are many. ### 1/5 — Rewards *2025-11-05, version 6.4* Market basket does not seem to have user friendly rewards ### 1/5 — Needs update *2025-07-30, version 6.4* Store location does not work ### 1/5 — Weekly Ads not showing up *2025-06-05, version 6.4* I literally can’t see what I’m typing right now this is invisible so ide say this part needs to be improved as well t ### 1/5 — Couldn’t even find my store. *2025-06-01, version 6.4* Same as the title- the app can’t locate either of the two stores in my city for some reason, such a let down. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful supermarket *2025-12-09, version 6.4* Wonderful supermarket ### 5/5 — Mb 40 years shopping here *2025-10-22, version 6.4* Always helpful and friendly staff ! ### 5/5 — Psalm 39 *2025-09-15, version 6.4* I’m glad I just learned Market basket had digital coupons. ### 5/5 — Market basket in Westlake,La. *2025-06-25, version 6.4* I wanted to write this review and let it be known that the Market Basket in Westlake is our favorite Market Basket to shop at. Every time we go in there, the staff is always very friendly, very nice, and very professional. I haven’t had very many issues there at all over the years, but I must say that I have had were quickly resolved and very professionally taken care of. Market Basket and Westlake Louisiana will always be my favorite Market Basket if you’re ever in town and need some somewhere to shop give them a try you won’t be upset! ### 5/5 — Shopping, always great buys *2025-06-06, version 6.4* Great deals n stock up supplies ### 5/5 — My Shopping Experience *2025-05-27, version 6.4* I shop at Market Basket weekly. I always enjoy my shopping experience. Everyone is so friendly and helpful. Keep up the great work. ### 5/5 — Sulphur Market Basket *2025-04-10, version 6.4* This store is the BEST! Clean, well stocked, it always looks like it’s ready for inspection! Friendly people, you are greeted by a smile and happy attitudes! Always competitive prices and sales. The Market Basket boudin and sausage can’t be beat anywhere! ### 5/5 — Wonderful Store *2025-04-03, version 6.4* Excellent! Makes shopping convenient, great prices, and saves money and time! ### 5/5 — Why we live Market Basket *2025-03-25, version 6.4* Reasonable prices for the money, quality, usually find everything we’re looking for. It’s our regular shopping spot. Love the prepared food as well; we usually get a sandwich after putting our shopping in our car. ### 5/5 — Prices *2025-03-19, version 6.4* When can we afford to eat. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*