# Market Leader Real Estate CRM — user reviews > 47 indexed App Store user reviews of Market Leader Real Estate CRM by Constellation Web Solutions Inc., rated 2.73/5 from 52 ratings. - Source: https://appshunter.io/ios/app/market-leader-real-estate-crm/id1124558002/reviews - App overview in markdown: https://appshunter.io/ios/app/market-leader-real-estate-crm/id1124558002.md - Rating breakdown: 5★ 19 · 4★ 2 · 3★ 3 · 2★ 2 · 1★ 26 ## Newest reviews (13 of 47) ### 2/5 — Great concept but needs updating. *2018-09-12, version 2.1.0* The app is not optimized for iPhone X. The concept is great and it actually has a lot of features however they seem to be a little buggy and it is not updating my CRM in the web browser, market leader please update this app it will be a great tool for your clients. ### 2/5 — Can’t log back in without computer *2018-08-28, version 2.1.0* I like the option to have access to my database in the app. However, logging in can be a pain. You’re automatically logged out (I’m assuming for security reasons) periodically. In order to sign back on, you have to be logged into to the desktop version to retrieve a code. This is such a pain. I never think about doing this when I’m on the computer - Deleting the app for lack of accessibility. ### 2/5 — Need a pin every day *2018-07-16, version 2.1.0* I need to get a pin every time I want to use the app. This is annoying. Wish I didn't need a pin every day just to use the app. ### 2/5 — Could be great. But it's a pain *2018-06-05, version 2.1.0* This could be a great app. I see my contacts and reminders at my fingertips. It will even dial my contact's phone number for me on my phone. This is the BEST part. The problem is it's full of bugs and they won't fix them. I've reported them before. After I place a call the message to place a call doesn't go away. If you cancel that message then it goes away and you can proceed with the call you've already placed. And talk with your contact! When the call is done there is a place to put comments about the outcome of the call. These comments go into "history" tab not the "Notes." Nevertheless the app records the history comments and updates your database, which is good. But the app continues to prompt for comments instead of closing the contact and going back to the dashboard m. And whether you say "No, cancel" or "Yes comment" the screen won't go back to the dashboard to choose the next contact to call. You have to close and reopen the app to call the next person. That's a pain. And really annoying. I reported this bug months ago and there are still no updates in the App Store. I've uninstalled and reinstalled. Still buggy. The first call is fine. Everything after that isn't. This is the only use of the mobile app that I have. And it's frustrating that it could be great. But is a pain instead. So, what to do, write a review. And maybe they'll debug and fix it. ### 2/5 — Can’t email...terrible app *2018-05-04, version 2.1.0* Tried to email and include an attachment, and couldn’t do it. I can attest to previous reviewers. Not sure if they real care about our feedback. ### 1/5 — Worst app I possibly have ever downloaded *2018-03-20, version 2.1.0* App is terrible, it’s not worth the space on your phone. Crashes all the time even after updates, trying to send an email it freezes or you hit “send” and have no clue whether it sent your email or not. I’ve reported the problems and seemed like they could careless. Support is terrible too. Talk down to you but you most likely know more than they do about software. It’s perfect reflection of the company. I can’t stand them but I have received a few solid leads. App is terrible. Don’t waster your time or space on phone. ### 1/5 — TOO LIMITED, BORDERLINE USELESS *2018-01-28, version 2.1.0* The app is only designed to read and respond to your emails, but it doesn't have any settings, it won't even allow you to customize your signature. The worst part - you cant even access your templets or respond using "quick text". For a major software company like Market Leader, introducing an app like this, Is VERY DISAPPOINTING. ### 1/5 — Ugh *2017-12-24, version 2.1.0* This has a very limited application. Worse is that those limited applications do not work a better part of to time. It allows me to see when a new lead comes in, but other than that, I’m using the desktop application for anything else. ### 1/5 — Not impressed. *2017-12-09, version 2.1.0* I liked the older version of the app much better. This is enough to make me find another application to use. It doesn’t allow me to save a email signature line. I have to type it or copy and past for each email. I can’t use the pre set text when sending email either. I trust they will update this platform soon. ### 2/5 — Needs work *2017-11-23, version 2.1.0* All contacts not showing up in app. This is a deal breaker! ### 1/5 — Ok app, on the rare occasions when it works *2017-09-28, version 2.0.3* Such a shame. This could have been a great tool. But, it’s a disaster. The functionality doesn’t work consistently enough to make it worthwhile. If you have limited space available don’t waste it by installing this app. ### 1/5 — Blank screen *2017-09-17, version 2.0.3* Worked for a while, but I get a blue bar with blank screen after installing and using the app once. Blank screen on 2nd use. ### 1/5 — ZERO *2017-04-25, version 2.0.2* If I could rate his a zero, I would. The platform is a disaster, and it's a shorter list to list what actually works on it... which, at this time, is NOTHING! The worse part is you can not use a third party email system and can NOT forward, so you're stuck with it. If need a functional email, AVOID THIS APP! ## Most critical reviews (10 lowest-rated) ### 1/5 — Market leader is a ripoff *2025-04-08, version 3.7.1* Do not do business with this company! The so called “screened leads”are AI generated for people and properties that don’t exist. The CRM only works if the recipients have a Gmail account. ### 1/5 — AVOID - The worst email app ever *2024-02-09, version 3.7.1* This company off a CRM to real estate agents. Then they take over you our email in order to control your account and do a terrible job. They will not release my email back to me so I can’t use it as I have always used my email and I am forced to use a terrible app. The app crashes constantly. email alerts come through to my phone telling me I have received email but they don’t show up in my inbox. You cannot toggle between emails once you have opened an email you have to back out and go to the Next email instead of trying to advance as you can everywhere else, the company refuses to release my email so I can use it as I have always used it and doesn’t care whether or not you remain a client with them or you don’t. I would love to leave this company but they have a strong hold on my CRM. ### 1/5 — Not worth the money and unreliable *2023-12-04* Do NOT recommend. They send leads that are hours and hours away from your city. Their customer service is non existent. But they call you once a week to ask you to upgrade. When you tell them you’re having issues they state the customer service department doesn’t take phone calls. Insanely unprofessional and unreliable. Don’t waste your money, you’ll never get any value out of market leader. ### 1/5 — Contacts properties Feature *2023-12-02, version 3.6.1* The best feature y’all have on your app is the Contacts properties feature and it’s been down for a couple of weeks I’ve contacted y’all to fix it and y’all still haven’t fixed it and I’m very disappointed!!! ### 1/5 — Filing complaints with BBB and Attorney General *2022-12-23, version 3.6.1* Do not use this company! They do not deliver the product as advertised and there are hundreds of other complaints online saying so. It’s a total waste of your time and money. I only got three email leads (duds) after hours and hours of begging for an entire month to get the campaign running. Worse than Zillow! They at least deliver leads! I’ve already filed a complaint with the BBB and will be fully cooperating with the Attorney General as a multi licensed Broker to put a stop to this company’s false advertisement to protect consumers nationwide. ### 1/5 — Doesn’t have notifications *2022-03-08, version 3.6.0* Hard to believe this app doesn’t have a notifications function. You will get a contact hit on your website but you won’t get a simple pop up notification on your phone. This is a very basic function, especially for a lead generation app. This needs to be fixed ASAP. ### 1/5 — Lots of glitches and downgrades *2021-06-02, version 3.5.2* Since early February 2021 ML is unable to private an accurate open rate for emails sent. I am told that it will be “fixed soon” but it’s been 5 months. I think they downgraded the systems without telling anyone. ### 1/5 — Needs a lot of work *2018-12-21, version 2.1.0* This app has a huge problem with refreshing, date and time, its very slow and alot of time does not update. You really need to fix ASAP as we agents depend on when out if office ### 1/5 — Terrible *2018-12-05, version 2.1.0* There’s so many CRM’s out there that blow this out of the water. I like the web version of market leader through Coldwell Banker but WE NEED AN APP THAT WORKS! It’s 2018 late 2018 and we are in a world full of mobile friendly apps and software. We need something for on the go that work with the web version. I can’t even use this app. I will be using other CRM’s for now until this nonsense is sorted out. ### 1/5 — Needs a lot of work. *2018-04-25, version 2.1.0* I hope the developer is aware of all the issues this app is having. If they haven’t done so already. Download this app on their own iPhone and try to send emails or use any of the other basic functions so they can get all the bugs fixed. As a Market Leader Pro account holder I am extremely disappointed in this App and I wish they would fix it sooner than later. ## Most praised reviews (10 highest-rated) ### 5/5 — Owner/Realtor *2023-05-09, version 3.6.1* I am amazed with the results I am getting! I can’t wait to see what happens within a month, 6mo, year! I love this feature and I needed a lot of help! This is the help I needed! Best wishes!! ### 5/5 — GREAT APP *2021-06-08, version 3.5.2* Love the desktop version, but the app is awesome - quick access with the ability to text. Highly recommend. ### 5/5 — Happy 👍👍 *2020-12-24, version 3.4.2* Love how the app is consistent with the platform in real time. Very reliable which is what I need for my business to run and stay in tune with my contacts. ### 5/5 — Software *2020-07-09, version 3.2.0* Awesome ### 5/5 — Needs an update.... *2017-03-30, version 2.0.2* You guys need to update the app... It hangs without opening... I did all the needed troubleshooting as closing apps, restarting iPhone, still does it. This is a needed great tool, hope it gets fixed real soon. Thanks in advance. ### 5/5 — It's great to have all my real estate connections in 1 place *2016-09-07, version 1.1.3* I use this app for my business every day. New lead notifications help me respond quickly and I love the simplicity of the dashboard. ### 4/5 — My CRM experience *2022-06-07, version 3.6.0* So far the use of Market Leaders CRM is a tad clunky, it’s far easier than some but I have used better, however, the lead gen provided by ML is hands down the BEST. So it makes the clunky CRM worth working around. ### 4/5 — Great CRM *2021-04-02, version 3.4.2* Following up is key! Wish they had a phone app for clients to search homes! ### 3/5 — Bugs need to be repaired *2021-06-14, version 3.5.2* I am just getting into using this app. I have also used KVCore’s apps as well and am finding theirs minimal issues. When I open the clients file it doesn’t not allow you to view the properties they have saved or like within the app. The app simply shuts down. I’m just getting aquatinted with this platform but this bug being repaired is a necessity. I’m not always at a desktop or laptop computer and it would be great to have as much of the functionality you have from a laptop or desktop on your mobile app. ### 3/5 — Ok first Try *2017-01-15, version 2.0.0* I like that I have an app dedicated to my company email but a few things... 1. No options for having folders to move emails to in order to clean up inbox. This is the same with intouch Pro desktop so hopefully both will work that out. (I moved from ZipRealty and that was a much better system for that.) 2. Doesn't put you "signature" in email. No option to add and doesn't use the one from the online platform. Very annoying 3. Needs to be better at downloading files, attachments, images, etc. I have to open in my iPhone email inbox to download and view files and pdf's at times. Also annoying --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*