# MARLÖ

> Digital eye care assistant for managing contact lens orders and eye health. (iPhone/iPad app by Alcon Vision, LLC.)

- Source: https://appshunter.io/ios/app/marlo/id6473759225 (this page in markdown: same URL + `.md`)
- Developer: [Alcon Vision, LLC](https://appshunter.io/developer/1478292547)
- Category: Medical
- Price: Free
- Rating: 4.30/5 from 155 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 100 MB
- Languages: American English
- Released: 2024-01-08
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/marlo/id6473759225/reviews.md

## What is MARLÖ?

Your Eye Care, Simplified


With the MARLO App, managing your eye health with your eye doctor becomes effortless. It's more than an app; it's your dedicated, digital eye care assistant.


Seamless Ordering Experience


No need to remember when to reorder your contact lenses. MARLO does the heavy lifting for you, offering a seamless ordering process. When you're running low, a friendly notification appears, reminding you to place an order. And with just a few clicks, your lenses are on the way.


Stay in the Loop


Curious about your order? The MARLO App tells you everything: from the status of your current order to expected delivery dates. And because the service is directly managed by your eye doctor's practice, you're not just buying lenses; you're staying connected to your trusted eye doctor.


Not in MARLO with an eye doctor? No problem! We’ll help you find a MARLO eye doctor nearby. 


Ask Away


Have a question? The MARLO Care team is always ready to assist. Whether you need help with the App or have a question about your order, quick and helpful support is just a tap away.


Expert Eye Care, Now In Your Pocket


No need to sift through webpages or generic articles for eye health information. The MARLO App offers tailored tips and resources to support your eye care journey. 


Download the MARLO App today and bring digital eye care into the palm of your hand!

## Key features

- Contact lens reorder reminders
- Seamless ordering process
- Order status tracking
- Direct connection to eye doctor
- Find a local eye doctor
- Personalized eye care tips

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/marlo/id6473759225/reviews.md

### 1/5 — Doesn't work!

*2026-08-06, version 2.3.0*

I used MARLO last year to order contacts for me and my daughters and it was seamless. Now, here we are ordering a year later and every time I log in, it deletes two of the three members of my family. I can't just order what I need to order! This app used to work but has now made such a mess of trying to order my family's contacts. It is garbage! Don't use it- just order through your eye doctor. Much easier!!

### 3/5 — Doesn’t function the best

*2026-06-18, version 2.2.7*

App is slow and doesn’t work half the time. I have started to just call my eye doctor to place the order for me

### 1/5 — Can’t sign up without agreeing to texts

*2026-01-05, version 2.2.0*

I tried to activate my account, and it wouldn’t let me proceed with sign up unless I agreed to receive their promotional text spam. Never seen this before from any company.

### 1/5 — Worse place to order contacts

*2025-12-30, version 2.2.0*

They can take weeks to process your order

### 1/5 — No Longer Accepting Orders Through Patient Portal?

*2025-12-20, version 2.2.0*

Yeah, I need to order more contacts but it keeps saying the app will no longer allow ordering through the patient portal. Is this a glitch?

### 1/5 — Choose another option

*2025-12-14, version 2.1.8*

I didn’t buy a toaster, I can’t wait 3 weeks for contacts. The app messaging feature is broken so I can’t even inquire about my order. This is a joke.

### 1/5 — Can’t order on app

*2025-11-17, version 2.1.7*

App doesn’t even let you get past the main screen to order, and when you try to get help through the app it takes you to an AI that won’t even let you click or type anything.

### 1/5 — Buggy app

*2025-10-09, version 2.1.6*

Marlo doesn’t recognize that WA prescriptions last two years instead on one preventing reorders- on top of a buggy app where the only way to get help is an unresponsive AI help. I’m trapped in a dystopian nightmare. I resent this app experience

### 5/5 — Problem

*2025-09-04, version 2.1.3*

Problem fixed! Thanks! 
Having problems since app update. Cannot change my permissions which also makes it so that I can’t get past the main screen to order.

### 1/5 — Problem

*2025-09-02, version 2.1.2*

Having problems since app update. Cannot change my permissions which also makes it so that I can’t get past the main screen to order.

## Frequently asked questions about MARLÖ

### What does the MARLÖ app do?

The MARLÖ app serves as a digital eye care assistant. It simplifies managing your eye health and contact lens orders directly through your eye doctor's practice. You can receive reminders to reorder lenses, track your orders, and access personalized eye care information.

### How does the contact lens ordering work?

The app provides a seamless ordering experience. When you're running low on contact lenses, you'll receive a notification. You can then place a new order with just a few clicks, and your lenses will be on their way.

### Can I track my order status?

Yes, the MARLÖ app allows you to stay informed about your order. You can check the status of your current order and view expected delivery dates, ensuring you know exactly when to expect your lenses.

### What if I don't have an eye doctor using MARLÖ?

If you're not currently connected with an eye doctor using MARLÖ, the app can help you find one nearby. This ensures you can still benefit from the streamlined eye care services offered.

### Is there a cost to use the MARLÖ app?

Based on the provided information, the MARLÖ app is free to download and use. The app itself does not have in-app purchases or advertisements, focusing on providing a streamlined eye care management experience.

## Version history (last 5 releases)

### 2.3.0 — 2026-08-06

- Added support for signing in with a one-time passcode sent to your phone number
- Enhanced the login experience with usability improvements
- Addressed minor issues to improve app stability
- Applied general performance and reliability improvements

### 2.2.9 — 2026-07-28

This update brings performance improvements, bug fixes, and stability enhancements for a smoother Marlo experience.

### 2.2.8 — 2026-07-13

This update includes performance improvements, bug fixes, and platform stability enhancements to deliver a smoother, more reliable experience.

Thank you for using Marlo!

### 2.2.7 — 2026-06-05

• Fixed an issue that could prevent the Eyecare Hub from loading for some users.
• Fixed an issue that could prevent Order History from displaying correctly for some users.
• General bug fixes and performance improvements.

### 2.2.6 — 2026-04-21

Updates for app stability and bug fixes around navigation.

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## More apps by Alcon Vision, LLC

- [Adi by Alcon](https://appshunter.io/ios/app/adi-by-alcon/id6471156910)

All apps by Alcon Vision, LLC: https://appshunter.io/developer/1478292547

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*