# Marlow's Tavern — user reviews

> 34 indexed App Store user reviews of Marlow's Tavern by Paytronix Systems Inc, rated 4.50/5 from 161 ratings.

- Source: https://appshunter.io/ios/app/marlows-tavern/id1495728492/reviews
- App overview in markdown: https://appshunter.io/ios/app/marlows-tavern/id1495728492.md
- Rating breakdown: 5★ 121 · 4★ 16 · 3★ 10 · 2★ 4 · 1★ 10

## Newest reviews (12 of 34)

### 3/5 — Needs improvement

*2025-09-26, version 25.12.2025090101*

Needs options for notes.  ie: no onions or dressing on the side.

### 4/5 — Love Marlows but let me add modifiers

*2024-09-13, version 24.12.2024090901*

I love ordering my favorite salad and advance to pick up at the bar, but I need to be able to add a modifier telling you I cannot eat tomatoes. Please add that to your app so I don’t have to call and bother your staff for a simple adjustment.

### 3/5 — No receipt when ordering online

*2024-07-13, version 24.6.2024050902*

The app ordering functionality is fine but I could not find a way to print a receipt.

### 4/5 — Easy to use but would add something else

*2024-03-09, version 23.9.2023052402*

It is easy to use, but adding the option to pay the check from the app would be great too.

### 4/5 — Wish there was a way to customize!

*2023-07-24, version 23.9.2023052402*

When we order certain things, we can’t use the app because there’s not a way to make any changes or notes. We like to add bacon to a burger for example, and that’s not possible here. Otherwise, it’s great and we love Marlow’s!

### 5/5 — Johnscreek Marlows is the best !

*2022-10-01, version 22.14.2022090101*

My family goes to Marlows every Friday night. Checking in on the app is a fun way to rack up free meals!

### 3/5 — One login please.

*2022-05-20, version 21.57.2021100601*

The app doesn’t let you order online, but the website does.  

The app has one set of credentials, and the website has another separate set of credentials so you have to sign up twice. 

I reset my password on the website before realizing this while trying to log into the app. I’d like one login for both, and the ability to order from the app.

### 5/5 — Wonderful!

*2021-11-19, version 21.57.2021100601*

This is our go-to place for great dining out. The kettle chips are a great start, then anything we order is cooked to perfection, followed by creme brûlée! Wonderful!

### 3/5 — First time using and underwhelmed

*2021-06-05, version 20.27.2020061001*

There needs to be a place to put what dressing want for your salad. Feels like a starter app & needs to be improved.

### 5/5 — New

*2021-04-17, version 20.27.2020061001*

We were unaware that they even had an app until last night. The manager stopped by the table to inform us and we got it right away. We frequent here often and love the food and efficiency. Everyone loves free perks so not sure why everyone is bashing the app. First night we signed up we got money off our meal. Sounds like a win. Online ordering would be ideal to those who “can’t live without that”. We didn’t find any issues with the app. Don’t let the reviews deter you. Get the app and the red sangria! You’re welcome! ❤️

### 3/5 — Restaurant Staff Act Like App is Nuisance

*2021-03-12, version 20.27.2020061001*

I love Marlow’s, but there is always room for improvement. Why isn’t there a link in the app to leave feedback or write a review following logging a visit? Not one time has a waiter asked me if I use the app or if I checked in and need to give them my code. Why doesn’t the staff support the app?

### 5/5 — Perfect

*2021-02-21, version 20.27.2020061001*

If you’re looking for a “coming home” atmosphere and consistently good food, this is the place. Meet the managers and bartenders. Soon, they’ll be calling you by name and get to know the food you like. 
We’re sitting at the bar about twice a week and always look forward to it. I hope to meet you!

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t Order Food

*2025-03-01, version 24.12.2024090901*

The app says “Error Validating Order” Isn’t this the purpose of the app? I tried removing items and adding different ones and no luck.

### 1/5 — App not working

*2025-01-08, version 24.12.2024090901*

This app was great, until it quit working. Any button I push now gives me a server error.

### 1/5 — App doesn’t work

*2024-07-12, version 24.6.2024050902*

The app is frustrating to use and doesn’t work to complete an online order.  When it comes time to log in for rewards or process a payment, the app just errors out with an “invalid authentication token” message. Ended up having to call to place an order and didn’t get to use any available rewards… ☹️

### 1/5 — Paytronics is Horrible

*2023-05-17, version 22.17.2023021504*

We have been Marlows regulars for many years and loved the app. We have over 200 visits just since the app came into existence. Recently Paytronics updated the app and many of the loyalty members cannot open the app any longer. I appears that is isn’t compatible with older iPhones. Marlows should really question the value of Paytronics.

### 1/5 — Poorly maintained

*2021-09-28, version 20.27.2020061001*

The menu on the app never matches the online ordering one. They update their menu but never remember to update the online ordering selections so I always have to call the restaurant with changes and I get a poor attitude from the staff every time. It’s not my fault the website has different options to what’s on your menu!

### 1/5 — Can’t order online

*2021-02-14, version 20.27.2020061001*

What’s the point? It’s not functional as to what people in 2021 would need. It’s just a website in an app. It was a waste of time to download this.

### 2/5 — My card won’t go through; and jo Apple Pay integration

*2023-10-22, version 23.9.2023052402*

So annoying.

### 2/5 — Needs more

*2020-07-14, version 20.21.2020040204*

I’m having a hard time trying to figure out the justification for this app existing beyond the queue feature. Too many links open externally. There is no online ordering or way to pay in the app. You can view menus and locations. Yay? You can do that with a web browser. I hope they make this app do more in the near future. (Side note: the lack of online ordering, through the web or an app, has really been irksome during this stay-at-home time. I HATE giving my card # to someone over the phone.)

### 3/5 — Long wait/cold food

*2026-03-05, version 26.3.2026021001*

Ordered delivery and although it stated 29 minutes estimated, it took nearly 60 to receive the food.  I live less than a mile from the restaurant.  The food arrived cold and dry.  Not ordering delivery again.

### 3/5 — Sad :(

*2025-10-20, version 25.12.2025091503*

I really enjoy the convenience of being to order through the app or call. However, I’ve been trying too apply one of my rewards that expires today (10/20/25). I tried at different times, each time it was saying “Error Validating Basket.” I redownloaded, tried with or without wifi, and no success. I just wanted my free dessert man 🥺

## Most praised reviews (10 highest-rated)

### 5/5 — Frequent guests

*2026-05-22, version 26.3.2026021001*

We eat at Marlow’s every Friday night for “ date night “.. love the food and the staff is awesome

### 5/5 — Great Restaurant!!

*2025-11-14, version 25.12.2025091503*

Excellent food, great service, reasonable pricing!

### 5/5 — Great little bar

*2025-10-27, version 25.12.2025091503*

Great atmosphere excellent food, great staff. Get the app and enjoy extra savings by earning points per visit - double points on Monday.

### 5/5 — Great app

*2025-07-10, version 24.12.2024090901*

Great app! Easy to use! Just wish there was a way to request extra sauces on the side or customize salmon blackened or not.

### 5/5 — Wonderful!

*2024-10-13, version 24.12.2024090901*

My alarms is wonderful and it’s the only place I go to dine.

### 5/5 — New to App but not to Marlowe’s

*2024-09-21, version 24.12.2024090901*

We always enjoy Marlowe’s and the Grandkids love the Kid’s Menu.  However, my favorite Specialty Meal is no longer on the Menu and has been gone for too long now.  It’s time to bring back the Shrimp Campanelle.  It was truly an awesome entree!!!  Please add it as one of your offerings soon!!!

### 5/5 — Very Generous Rewards

*2024-09-17, version 24.12.2024090901*

The app's rewards are very generous. You get $20 off an entree every fifth visit! The food is incredible, what more is there to say? If you visit even just a handful of times a year, it is worth it to use the app. 

Viva la Marlow’s!

### 5/5 — Mom Daughter Date Nights

*2024-06-11, version 24.6.2024050902*

My daughter and I have been going to Marlow’s for a couple of years now on our mom daughter date nights. We love the ambiance and the servers are always so polite and helpful! The food is amazing! 
We love the crab dip or truffle fries for appetizer! My daughter always gets the Caesar salad with shrimp add on. I get the Tavern burger well done with either fries, onion rings or twice baked potato. 
We laugh, we talk, we eat, we enjoy! Brookhaven location is closest but we go to the Vinings Marlow’s as well when I’m leaving work. 
❤️❤️❤️🙏🏼

### 5/5 — Most Consistent Restaurant Chain in Atlanta Metro

*2024-06-07, version 24.6.2024050902*

This is our GO TO 
Staff 
Quality of food 
Temperature of food 
Food presentation 
Yummy cocktails 
Great ambience 
5 STAR

### 5/5 — Stacked chicken

*2023-12-08, version 23.9.2023052402*

It’s perfect. At least that’s what Lori said.  My husband had never seen me clean a plate of food and usually I take some food home.  Not tonight. The meal is perfect for those on keto.  The flavor was so good that I have a new favorite there.  Chicken cooked to perfection on top of mashed cauliflower with fresh green beans, Brussels sprouts, and mushroom.  

Truffle fries are disappointing. They used to be great but Lori warned us they changed the truffle to a powder and now they’re not something we would come back for.  

The service was phenomenal.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
