# Marshall Bluetooth — user reviews > 1,762 indexed App Store user reviews of Marshall Bluetooth by Marshall Group AB (publ), rated 4.80/5 from 15,436 ratings. - Source: https://appshunter.io/ios/app/marshall-bluetooth/id1351654161/reviews - App overview in markdown: https://appshunter.io/ios/app/marshall-bluetooth/id1351654161.md - Rating breakdown: 5★ 13,725 · 4★ 856 · 3★ 236 · 2★ 98 · 1★ 521 ## What do users think of Marshall Bluetooth? Overall sentiment: negative **Pros** - 🚀 Great sound quality - 👍 Comfortable and durable design - 🎨 Stylish and iconic look - 🔋 Good battery life **Cons** - 🐛 Connectivity issues with app - 🔌 Firmware update problems - 🤖 Unreliable app functionality - 💤 Auto-off feature missing **Commonly reported bugs** - App unable to detect connected devices - Firmware update process freezes - Inconsistent Bluetooth connectivity - App crashes and freezes **Most requested features** - Customizable EQ settings - Stereo pairing support - Volume control in app - Better app stability and reliability ## Newest reviews (12 of 1,762) ### 3/5 — 四代还不支持吗 *2026-07-20* 国外程序员这么好当 **Developer response:** Hi there, thanks for your feedback. We’re happy to help clarify compatibility, but we’ll need to know the specific product you’re referring to. Please contact us through the chat icon on marshall.com so we can assist. ### 2/5 — Woburn III *2026-07-16, version 3.8.5* Почему нельзя сделать расширенные настройки эквалайзер на Woburn III? ### 2/5 — Sketchy device support *2026-05-28, version 3.7.1* When it works, the app and earbuds are great, but the Motif ANC regularly will not pair correctly for the past year, and require multiple resets to connect. Sound is good, but having to use to app to adjust all settings and pairing is not ideal. Will likely stick to AirPods in the future ### 4/5 — Great app *2026-05-25, version 3.7.0* Great app use it in hot tub use my phone to change all the settings not a five star cos you cant seem to change all the sound all the way to the treble to the bass ### 4/5 — Add a dark app icon option *2026-05-19, version 3.7.0* Overall good but my Stanmore speakers don’t connect. Both ANC over the ear and in the ear work fine ### 4/5 — One at a time *2026-05-13, version 3.6.8* My wife and I received the Marshall Action II for a Christmas gift from my wife’s brother. The sound quality is phenomenal the one thing HATE about the speaker is that you can have multiple phones linked by Bluetooth at the same time. I don’t know why the people at Marshall thought this was a great idea but it needs to be fixed! It keeps me from gifting a great sounding speaker to other people. Please fix!!! ### 1/5 — Bluetooth connects too easily *2026-04-20, version 3.6.6* Some random Marshalls device keeps pairing to my device over and over again even when I press cancel, forget device and disconnect. I’ve tried quite literally everything. I’ve factory reset, reconnected it, changed the settings, asked for help, you name it. VERY insanely annoying, nothing works and I’ve had to turn off Bluetooth, so unfortunately I can’t use it anymore. ### 2/5 — Bluetooth Playback Issue *2026-04-17, version 3.6.6* Consistent issues with Bluetooth playback from the phone. Hope you guys fix it soon! ### 1/5 — Don’t *2026-04-11, version 3.6.4* Requiring an app to use a speaker is utterly ridiculous. Requiring an app that is buggy to use a speaker is an embarrassment. ### 4/5 — Custom Settings *2026-04-08, version 3.6.4* Customs settings don’t stay set. Some frequencies drop to zero at random times. ### 1/5 — Poor quality *2026-03-28, version 3.6.4* Extremely low quality ### 3/5 — Solid App! *2026-03-28, version 3.6.4* Solid App. Pretty intuitive and it work well. Love the features of the battery preservation with the Marshall Middleton 2! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst earphones next to beats *2026-08-08, version 3.8.6* WHY IS IT STUCK ON THE CONNECT TO APP SCREEN? FIRST, THE PICURE OF MY EARPHONES DISAPPEARED FROM THE APP SO I DECIDED TO UNLINK IT AND RE-LINK IT. THEN IT COULDN’T FIND MY EARPHONES. NOW THAT IT FOUND EARPHONES, I’M STUCK ON ONE SCREEN. THIS HAS BEEN THE WORST EARPHONES I’VE EVER PURCHASED. CLEARLY IVE DONE SO MULTIPLE TIMES! JUST GIVE ME AN EMAIL ADDRESS. ### 1/5 — It doesn’t work on Mac *2026-08-07, version 3.8.6* Just keeps crashing and cannot use it on my Mac, tried with 3 different speakers. It always crashes after asking me to connect to bluetooth. There is some glitch that prevents the app from connecting. ### 1/5 — Worst earphones next to beats *2026-08-04, version 3.8.6* WHY IS IT STUCK ON THE CONNECT TO APP SCREEN? FIRST, THE PICURE OF MY EARPHONES DISAPPEARED FROM THE APP SO I DECIDED TO UNLINK IT AND RE-LINK IT. THEN IT COULDN’T FIND MY EARPHONES. NOW THAT IT FOUND EARPHONES, I’M STUCK ON ONE SCREEN. THIS HAS BEEN THE WORST EARPHONES I’VE EVER PURCHASED. ### 1/5 — Glitches *2026-07-25, version 3.8.5* The app doesn't recognise Bluetooth ### 1/5 — App can't discover any speaker, even brand new ones, on iOS 18 / iPhone 16 *2026-06-29, version 3.8.2* I have three genuine Marshall speakers: a new Emberton III, an Emberton II, and a Tufton. The app will not discover a single one of them. It sits on "Searching..." forever and never finds anything. This is not a speaker problem. All three pair and play perfectly over standard Bluetooth in iOS settings. The new Emberton III is confirmed genuine via its FCC ID. The app simply cannot complete its own discovery on my iPhone 16 Pro Max. I have tried everything: deleted and reinstalled the app fresh, granted Bluetooth permission, forgotten and re-paired the speakers, put a speaker into pairing mode with the light actively blinking, hard restarted the phone, and done a full Reset Network Settings. None of it works. I also tried connecting via Bluetooth settings first as Marshall's own video suggests. Still nothing. The result is that the EQ presets and firmware updates, the entire reason to use this app, are completely inaccessible. My Emberton III is stuck on its flat default tuning because the bass-boosting Push preset is locked inside an app that won't connect. Searching these reviews and Marshall's support pages, I'm clearly not alone. This has been reported repeatedly and appears tied to recent iOS versions. Marshall, please fix the discovery bug and confirm which app version resolves it. ### 1/5 — Emberton lll *2026-05-09, version 3.6.7* App is useless. Connected to my iPhone in settings but app says not connected, don’t need it anyway it’s a Bluetooth speaker for f’s sake ### 1/5 — Ne fonctionne pas *2026-05-05, version 3.6.7* Sur Mac M1, ça plante et sur iPhone 15, ça dit que le Bluetooth n'est pas activé quand il est activé... ### 1/5 — Superb speaker, rotten app *2026-05-02, version 3.6.7* Connected my emberton 3 the app and worked fine. However the app didn’t work after I disconnected and tried to connect again but speaker was working fine with Bluetooth. The page in the app just keeps loading, nothing happens. Funnily enough their product page is loading fine despite having issues with the home page. Tried multiple times to bring back to work by uninstalling the app and downloading it again. ### 1/5 — Bluetooth *2026-04-26, version 3.6.7* Doesn’t like connecting to the Bluetooth even though I can play music through Spotify. ### 1/5 — Major IV Won’t Pair *2026-04-22, version 3.6.7* Ive spent 30 minutes turning on and off every Bluetooth setting, updated the app and iOS ## Most praised reviews (10 highest-rated) ### 5/5 — New App Aug 26 *2026-08-08, version 3.8.6* Much Improved This app is much improved over previous version, which was frustrating and made the whole Marshall experience on a Kilburn III poor. ### 5/5 — Ghép đôi Woburn 3 *2026-06-29, version 3.8.3* Xin nhà phát triển update cách ghép đôi Woburn 3 qua Blue tooth ### 5/5 — На айфоне 14 прога работает *2026-06-20* При запуске программы нужно дать все разрешения и все заработает, у меня сначала тоже писал чтобы включил блютус, оказалось не все разрешения были включены, потом наушники майор 5 сразу нашлись обновились, все круто ### 5/5 — Впечатление прекрасное! *2026-06-03* Никаких проблем на iPhone 11 iOS 26,5 нет. Major V подключились, разобраться в функциях просто. Хорошо, что эквалайзер можно настраивать. ### 5/5 — Marshall rocks *2026-05-19, version 3.6.8* Marshall’s speakers rock your life from body to heart ### 5/5 — Best Speaker *2026-05-05, version 3.6.7* I love this speaker best by far…. ### 5/5 — Earbuds *2026-04-17, version 3.6.6* The earbuds work exactly to my preferences and I love using these. They boost the sound quality ### 5/5 — EQ 설정 오류 *2026-03-25* custom eq 설정을 해도 저장이 안되고 있어요 오류인지 확인 부탁 드립니다 **Developer response:** Hi there. Sorry about this. Please try resetting your device and reinstalling the app. If the issue continues, we recommend contacting us via the Marshall.com “Contact Us” page so we can look into this further. ### 5/5 — Top notch Bluetooth earbuds *2026-02-26, version 3.6.1* I have previously used from Apple, Bose, to JBL, Jabra, and now Marshall, by far I am very satisfied with the fit and sound coming from Marshall’s earbuds. Great job Marshall!!! I now just use Marshall MOTIF II daily. I am super satisfied! 10 out of 10!!! ### 5/5 — I love it *2026-02-21, version 3.6.1* The most beautiful piece in my living room and the sounds if great. Deep base and solid treble. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*