# Marshall Gateway — user reviews

> 230 indexed App Store user reviews of Marshall Gateway by Marshall Amplification plc, rated 3.88/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/marshall-gateway/id1065905995/reviews
- App overview in markdown: https://appshunter.io/ios/app/marshall-gateway/id1065905995.md
- Rating breakdown: 5★ 13 · 4★ 4 · 3★ 2 · 2★ 1 · 1★ 4

## What do users think of Marshall Gateway?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface when working properly
- 🎛️ Comprehensive amp parameter customization
- 💾 Ability to save and manage multiple presets
- 📱 Convenient mobile control of amp settings
- 🎵 Built-in tuner feature (in earlier versions)
- 🔊 Quality amp sounds and tone options
- ⚡ Recent updates improved connectivity for some users
- 🎧 Bluetooth audio playback capability

**Cons**

- 🐛 Persistent Bluetooth connection issues
- 🔌 Unreliable app-to-amp connectivity
- ❌ Frequent disconnections during use
- ⚠️ App crashes and freezes
- 🔄 Requires constant reconnection attempts
- 📉 Inconsistent performance across devices
- 🚫 Poor iOS compatibility with various versions
- 😤 Frustrating pairing process
- 🔐 Account sign-up and login problems
- 📱 Limited iPad support
- 🗑️ Removal of previously available features
- ♿ No accessibility support for visually impaired users
- 🎚️ Overly sensitive master volume control
- 💾 Preset saving functionality issues

**Commonly reported bugs**

- Bluetooth connection drops frequently
- App fails to recognize amp despite Bluetooth connection
- Connection rejected error messages
- App won't launch on certain iOS versions
- Preset settings reset randomly when saved
- Firmware update compatibility issues
- App crashes on iPad Air and other tablets
- Pairing requires manual 'forget device' process every session
- Email verification not working for account creation
- Preset data loss after disconnection
- Unreadable text display after reinstallation
- App freezes during preset editing
- Incompatibility with iPhone 12 and iOS 14+
- Bluetooth range extremely limited (2 feet)

**Most requested features**

- Landscape mode orientation support
- iPad compatibility and multitasking features
- Bulk preset synchronization between amp and phone
- Auto-sync feature for amp and phone banks
- EQ controls in the app
- Ability to use compressor with distortion/overdrive
- Footswitch programming from app
- Restore tuner and playback features
- Better documentation and pairing instructions
- Preset organization by numerical or alphabetical order
- Improved visual identification of amp models and effects
- VoiceOver accessibility support
- Separate Bluetooth playback volume control

## Newest reviews (14 of 230)

### 4/5 — Tone

*2026-05-29, version 2.1.9*

I have the code 100 and it’s genuinely a good amp with some kick to it. But it can definitely use some adjustments with tone options in the app. It almost seems like every tone I make sounds the same, it’s hard for me being a metal guitarist trying to get a good heavy tone when the options are very limited. There should be more pedal options like a EQ pedal or even  an EQ option somewhere else in the app for your tone. There could also definitely be more pedal options like being able to create your own with whatever you want. I feel like that would bring more variety for tone and more freedom aswell as some more fun and also even more tones to be made. Not sure if this is possible but maybe even collaborating with BOSS to bring some of their pedals and other products onto the app. Other than the tone being limiting, it’s a decent amp and is great for gigs, practice and also for bedroom playing.

### 3/5 — Urge Actualizaciones

*2026-04-02, version 2.1.9*

Urge nuevas actualizaciones!!!!

### 4/5 — Good but lacking

*2025-08-05, version 2.1.9*

Would be nice to have a EQ and use other pedals and move presets from saved to the 100 available but other than that it’s a pretty good app with a good tuner

### 3/5 — Et l’accordeur ?

*2025-03-29, version 2.1.7*

Cette appli est bourrée de gadgets incroyables, mais pas d’accordeurs…
Peut être aussi trop de choix, on s’y perds parfois

### 4/5 — Great app but

*2025-02-09, version 2.1.7*

It's a great app has a amazing tuner and app modelling but unfortunately I can't use a compressor pedal with distortion/overdrive

### 3/5 — Marshall needs to lead

*2025-02-04, version 2.1.7*

This is a great app for a great lineup of amps. What’s *not* great is Marshall’s lack of leadership in telling us what’s going on with the CODE lineup of amps and support for them when they’re discontinued. 

The current approach is silence, and it makes me want to stop investing in Marshall gear. 

Marshall, speak up. Lead.

### 3/5 — 語言

*2024-06-30, version 2.1.7*

如果可以用繁體中文版的就好了

### 4/5 — Bonne Application

*2024-03-06, version 2.1.7*

Bonjour, 
Merci d’avoir créer cette application pour nous permettre d’avoir autant de configurations de sons. 

Merci d’avoir remis l’accordeur, je l’utilise fréquemment.

### 4/5 — slash

*2023-10-04, version 2.1.4*

do slash from guns n’ roses tone please

### 4/5 — Can’t update firmware to 1.47

*2023-09-26, version 2.1.4*

Bluetooth doesn’t work. No USB cord included. Looks like a very old type of USB. Used an old Roku USB but won’t connect. I read reviews from 2 yrs ago where developer says to update firmware to 1.47. I just got this a week ago. Why doesn’t it ship with 1.47? Very disappointed. No way to use the app. Amp does sound beautiful though. Sad.

Update: I found another old mini-USB that worked properly. Had to download Edge browser for Win8 even though I have Win7. 
ALSO: Nowhere are there directions to hold down REV & POWER buttons simultaneously to pair with iPhone Bluetooth, but that’s what worked. That is such an important feature of the amp that you’d think there’d be at least a sticker on the amp to tell you that. Geez. Anyway, got it all working, updated firmware, sounds great. Changed my rating from 1 star to 4. It would’ve been 5 stars if you guys provided some decent documentation.

### 4/5 — отключается от усилка при выходе из программы

*2023-09-21, version 2.1.4*

Сама программа хорошая, вопросов нету, но когда допустим выходишь что бы что то глянуть, она отключается от усилителя

### 4/5 — 最新アップデートが過去最悪に　追記

*2023-09-20, version 2.1.4*

チューナー（tuner）が何故か削除され手動で本体のスイッチを押さないとダメになりました ゴミすぎる マーシャルアンプ自体の評価も下げることになるので元に戻して下さい まったくユーザーのことを考えていない

追記
チューナーが復活しました！

### 2/5 — Stopped Using It

*2023-05-02, version 2.1.2*

Stopped using the app after Marshall removed the tuning feature.

### 3/5 — Accordeur

*2023-04-18, version 2.1.2*

A chaque mise à jour je m’attends au retour de l accordeur déception à chaque fois 🤬

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-02-23, version 2.1.9*

Terrible app makes you want to throw out your phone put the window. Cant even log in

### 1/5 — Dont buy a Code amp!!!

*2025-12-02, version 2.1.9*

I was excited to get the code 100, a Marshall made modeling amp? Exactly what I was waiting for. I found it very versatile and easy to use ESPECIALLY WITH THE PHONE APP.  Marshall just walked away from it and discontinued support. It got bad reviews but I imagine that most of them were karens that were too lazy to figure it out. The general case with most modeling amps. Anyway if the system gets corrupted you are out.  Moving on…

### 1/5 — Account sign up

*2025-11-08, version 2.1.9*

This apps sign in process is horrible can’t make an account and I go to forget my password to try log in with a new password in my emails but I never get the emails

### 1/5 — Worthless

*2025-11-04, version 2.1.9*

I tried for about 2 hours to get this app to work.  I was able to connect to my amp for about a total of 5 minutes- enough to scroll through settings.  This does not work, does not stay connected, and is VERY buggy.  Marshall, you need to remove this from the App Store.

### 1/5 — Kk

*2025-10-31, version 2.1.9*

Cuando intento registrarme no me llega el Mail de confirmación un desastre de aplicacion la verdad y no hacen nada para arreglarlo

### 1/5 — Aşırı eski

*2025-07-23, version 2.1.9*

Arayüz kullanış herşey çok kötü

### 1/5 — Никак

*2024-10-24, version 2.1.7*

Не на что не влияет картинка и все

### 1/5 — No bluetooth Connection with code25

*2024-04-08, version 2.1.7*

Wont Connect with the code25 in iOS

### 1/5 — Huh??

*2023-08-11, version 2.1.3*

Doesn’t work no matter what I try

### 1/5 — Problème avec la version 2.1.2

*2023-03-12, version 2.1.2*

Depuis la mise à jour, l’application se déconnecte de l’ampli, dès que l’on ouvre une autre appli, comme par exemple le lecteur audio ou autre. Ou tout simplement lors que le téléphone se verrouille, obligé de garder l’appli ouverte pour s’en servir. Aucun soucis de ce côté avec l’ancienne version, il faudrait remédier à cela rapidement ou pouvoir revenir à la version antérieure. 
De plus impossible de se connecter à son compte perso, pour avoir accès a ses presets. Merci

## Most praised reviews (10 highest-rated)

### 5/5 — Nice app

*2025-12-30, version 2.1.9*

It works just as shown easy to use

### 5/5 — Luis

*2025-05-26, version 2.1.9*

Carlos

### 5/5 — WORKS FANTASTIC

*2025-04-27, version 2.1.9*

I use this app on my iPhone and on my 2025 iMac 
Works FLAWLESSLY!
Ty!

### 5/5 — Trocar os pedais de posição

*2025-03-20, version 2.1.7*

Poderiam buscar uma maneira alternar os pedais de banco, para poder por exemplo usar um compressor com distorção juntos!!!

### 5/5 — Top !

*2025-01-07, version 2.1.7*

GENIALISSIMLE ! 😅
Débutant en guitare, je galérais un peu avec la pléthore de son du Code 25 mais là … 
On choisit l’artiste et le morceau que l’on souhaite jouer et l’appli vous met le son attendu.
👌🏻🙏🏻

### 5/5 — nice

*2024-06-17, version 2.1.7*

nice

### 5/5 — チューナー

*2023-09-25, version 2.1.4*

やっとチューナー復活

### 5/5 — Now this is better

*2023-02-25, version 2.1.2*

For years the app was pretty much useless, spent more time trying to connect the amp than playing it. Since the recent update I’m playing more than ever, brilliant app now, really enjoying it. Thanks for sorting this Marshall

### 5/5 — Update Helped A lot

*2023-01-03, version 2.1.1*

The most recent updates definitely helped with bluetooth and app connectivity. That being said, I don't understand why the playback section was removed. You can no longer adjust bluetooth playback volume separately from the amp volume. Also, the master volume dial being incredibly sensitive is still an issue.

Edit: Ignore review about playback volume; I was being dumb and it works fine as the Devs pointed out. I’ve been using this for several months now and still loving it.

If any app devs are able to pass the sensitivity issue of the master volume along to the actual Code 50 amp firmware devs, a lot of people would appreciate it.

### 5/5 — Ótimo aplicativo pra quem toca guitarra

*2022-11-18, version 2.0.9*

Mt bom

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
