# Marshalls Official

> Official app for shopping, rewards, and store information. (iPhone/iPad app by The TJX Companies, Inc.)

- Source: https://appshunter.io/ios/app/marshalls-official/id1454639999 (this page in markdown: same URL + `.md`)
- Developer: [The TJX Companies, Inc](https://appshunter.io/developer/1231524762)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 3.48/5 from 742 App Store ratings · 99 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 121 MB
- Languages: English
- Released: 2019-09-24
- Data updated: 2026-08-24
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/marshalls-official/id1454639999/reviews.md

## What is Marshalls Official?

Thanks for downloading the Marshalls App. Now you can shop amazing styles & savings anywhere, anytime!

•Redeem earned Rewards and track Points:
TJX Rewards® cardmembers can track progress toward the next
Reward and redeem right from their phone.

• Manage your TJX Rewards® credit card on-the-go:
Access to bill payments, your digital card, balance checks, and more at your fingertips.

• Access Gift Cards:
Upload, buy, and scan to redeem in store - it's that easy.

• Find your closest store:
Get directions, check open hours, and more.

## Key features

- Shop styles and savings
- Redeem and track TJX Rewards
- Manage TJX Rewards credit card
- Access and scan gift cards
- Find store locations and hours

## Chart rankings

- #203 in Top Free · Shopping (US App Store)

## What do users think of Marshalls Official?

Overall sentiment: negative

**Pros**

- 🚀 Easy shopping experience
- 💡 Convenient app for accessing rewards
- 👍 Great interface and navigation

**Cons**

- 🐛 Frequent login issues
- 🐛 Buggy and unresponsive app
- 🐛 Inconsistent app performance
- 🐛 Rewards not syncing properly
- 🐛 Checkout process is frustrating
- 🐛 Search function is unreliable

**Commonly reported bugs**

- App crashes frequently
- Unable to change store location
- Shopping cart issues
- Rewards not visible or usable in the app

**Most requested features**

- Ability to filter by brand and category
- Improved rewards integration
- Seamless online and in-store experience
- Better customer support and communication

## Recent user reviews (10 of 99)

All indexed reviews: https://appshunter.io/ios/app/marshalls-official/id1454639999/reviews.md

### 1/5 — Checking out

*2026-07-08, version 17.1*

Never works when trying to check out one ITEM. It literally says invalid or incorrect information for the billing / shipping. I got so frustrated I just left it alone. Now I have to worry about seeing if it actually charge my card the 3 times I tried……

### 1/5 — Not working

*2026-06-25, version 17.0*

I was able to log in but it doesn’t now show my rewards and when I tried to link my card it says an email was sent but no email has come. Just like other reviews, this app is not functioning.

### 1/5 — Need to have a “0” star rating

*2026-04-29, version 17.0*

This is the worsts customer experience ever.  For literally months I have had items stuck in my cart and unable to check out.  There are so many reviews out there stating this exact issue.  I cannot checkout or remove items from my cart FOR MONTHS.  I update the app, I delete and reinstall the app and this problem persists.  What is wrong w developers that cannot fix this?? You are losing sales and customers

### 2/5 — App is ok but save your shopping for the store

*2026-04-20, version 16.7*

I am a frequent flyer at Marshall’s. I like the store and alot of my shopping is done there. Lately I haven’t been shopping. I checked out items on the website. Seemed pretty ok. Boasts of convenient returns to the store. I paid with PayPal only because I was pressed for time after shopping. Returned items to the store and was only able to get a store credit because of how I paid. Returns through shipping were $12. I bought a lot to try on thinking I could easily return in store. Pretty annoying. I will not order this way again unless I know exactly what I am buying. I’m not happy with this outcome at all. I have returned other items to other stores using PayPal and have received my refunds to PayPal. The disconnect between store and website is kind of frustrating.

### 1/5 — Terrible

*2026-04-16, version 16.7*

I can not log in or reset password and make this app work correctly and they e lost my history. No help on line no help in phone - useless

### 1/5 — don’t get this app

*2026-03-01, version 16.7*

Please either fix this app or throw it out and start over. 
Why does the app feel the need to sign me out EVERYTIME I GO IN IT!!!
And why is it that I need to reset my password almost every time it signs me out!! 
I’m trying to pay my card off and it won’t allow me on the app even after I have changed my password and updated everything! 

Just don’t get the app or the card! 
It’s all stupid and makes me want to throw my phone.

### 1/5 — Can’t change store location!?

*2026-02-12, version 16.6*

I tried to change the store location so that I could look for a specific product at a specific location and the app just doesn’t help. Very disappointing!

### 1/5 — I Should Have Listened to The Reviews! Garbage App!

*2025-11-28, version 16.6*

I should have listened to the reviews although Marshall states that in order to use your e-gift card, you have to make an account with them through the website/ and or app despite me already signing up with them by e-mail at the their store. Tried to proceed anyway to unnecessarily make an account again with a password but it just takes you to an error page then an Access Denied one. Waze. Like recent reviews mentioned, Marshall customer service already suggests them their app and website doesn’t work and to just use their paper certificates. A.I. already mentions that you can use your e-gift card in your Apple Wallet so that’s what I’ll do. For an expensive price consuming company, they should at least prepare a better website and app!

### 1/5 — So many bugs

*2025-10-06, version 16.6*

It’s been 5 months since there’s been an app update- the app doesn’t let me sign in to see rewards. It’s been glitching for months.

### 1/5 — Storefronts Are Joke Too!

*2025-10-02, version 16.6*

I agree with the reviewer from Sept 2. There’s no help from support when you email them about anything. I have had to resort to leaving this negative review about their actual store because they don’t reply to customers emails. Every time I go into my local Marshalls the line for the checkout is 4 rows long! The entire front of the store is made for people waiting in line to pay. They have 14 working registers, but only 4 cashiers working. I just came from Marshall’s and I was the 30th person in line! It took 64 minutes of waiting in line before I reached a cashier. 100% Unacceptable.

## Frequently asked questions about Marshalls Official

### What can I do with the Marshalls app?

The app allows you to shop for styles and savings, track and redeem your TJX Rewards, manage your TJX Rewards credit card, access and scan gift cards, and find your closest store with directions and hours.

### How do I use my TJX Rewards with the app?

TJX Rewards® cardmembers can track their progress toward the next Reward and redeem it directly from their phone within the app. You can also manage your TJX Rewards credit card details.

### Can I use gift cards with the app?

Yes, you can upload, buy, and scan gift cards directly from the app. This makes it easy to redeem them in-store.

### Is the app free to download?

Yes, the app is free to download. The app does contain advertisements.

### What information does the store locator provide?

The store locator feature helps you find your closest Marshalls store. It provides directions and displays the store's open hours.

## Version history (last 5 releases)

### 17.1 — 2026-06-29

Enhancements to credit card management and access to Digital Rewards Certificates for our TJX Rewards Cardmembers

### 17.0 — 2026-04-27

Ongoing improvements for stability & security

### 16.7 — 2026-02-19

Various improvements, including easier online gift card redemption

### 16.6 — 2025-04-29

We continuously update to fix bugs and enhance performance.

### 16.5 — 2025-02-06

We continuously update to fix bugs and enhance performance.

## Apps similar to Marshalls Official

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Macy's: Shop, Save, and Earn](https://appshunter.io/ios/app/macys-shop-save-and-earn/id341036067) | 4.9 (2,339,682) | Free | Shopping |
| [Kohl's - Shopping & Discounts](https://appshunter.io/ios/app/kohls-shopping-and-discounts/id472014516) | 4.8 (929,411) | Free | Shopping |
| [Target: Shop. Style. Save.](https://appshunter.io/ios/app/target-shop-style-save/id297430070) | 4.9 (6,856,630) | Free | Shopping |
| [JCPenney – Shopping & Coupons](https://appshunter.io/ios/app/jcpenney-shopping-and-coupons/id925338276) | 4.7 (518,570) | Free | Shopping |
| [T.J.Maxx](https://appshunter.io/ios/app/tjmaxx/id1231524763) | 2.5 (3,843) | Free | Shopping |
| [Old Navy: Shop for New Clothes](https://appshunter.io/ios/app/old-navy-shop-for-new-clothes/id342792281) | 4.9 (1,460,742) | Free | Shopping |

## More apps by The TJX Companies, Inc

- [T.J.Maxx](https://appshunter.io/ios/app/tjmaxx/id1231524763)

All apps by The TJX Companies, Inc: https://appshunter.io/developer/1231524762

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*