# Marshfield Clinic Care My Way®

> Online nurse practitioner consultations for common health conditions. (iPhone/iPad app by Marshfield Clinic.)

- Source: https://appshunter.io/ios/app/marshfield-clinic-care-my-way/id1190922093 (this page in markdown: same URL + `.md`)
- Developer: [Marshfield Clinic](https://appshunter.io/developer/581978740)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.81/5 from 612 App Store ratings · 17 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 77 MB
- Languages: English
- Released: 2017-02-01
- Data updated: 2026-08-21
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/marshfield-clinic-care-my-way/id1190922093/reviews.md

## What is Marshfield Clinic Care My Way®?

Care My Way® from Marshfield Clinic provides you with quick resolutions to common health conditions through an online appointment with one of our trusted, experienced nurse practitioners.

Care My Way® is available from 7 a.m. to 9 p.m. CST, seven days a week and is only available to people residing in Wisconsin, Michigan and Minnesota. The cost for each visit is $40 and is collected at the time of service. (Major credit cards accepted).

If you need a prescription, one can be sent to the pharmacy of your choice.

Common conditions treated through Care My Way include:
·         Athlete's Foot
·         Pink eye
·         Canker sores
·         Cold sores
·         Constipation
·         Diaper rash
·         Eczema
·         Head lice
·         Heartburn (GERD)
·         Impetigo
·         Flu (Influenza)
·         Jock itch
·         Lyme disease preventive treatment
·         Mastitis
·         Mild thermal burns
·         Pertussis (Whooping cough) exposure
·         Pinworms
·         Poison ivy rash
·         Scabies exposure
·         Seasonal allergies 
·         Sinus infection
·         Strep throat  - lab required at Marshfield Clinic facility
·         Stye
·         Sunburn
·         Thrush
·         Upper respiratory infection
·         Urinary tract infection
·         Vaginal yeast infection


Some age and gender restrictions apply. Visit www.caremyway.org for specifics.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

## Key features

- Online nurse practitioner appointments
- Treatment for common health conditions
- Prescription fulfillment
- Apple Health data sharing
- Seven-day-a-week availability

## What do users think of Marshfield Clinic Care My Way®?

Overall sentiment: negative

**Pros**

- 👍 Convenient for remote consultations
- 👍 Quick and easy access to care
- 👍 Knowledgeable and friendly providers
- 👍 Time-saving for minor ailments
- 👍 Good for prescription refills
- 👍 Affordable for convenience

**Cons**

- 😞 Lacks essential features (billing, provider info)
- 😞 Poor customer service and long wait times
- 😞 Inability to add insurance information
- 😞 App glitches and usability issues
- 😞 Inconsistent copay information
- 😞 Missed prescription logging
- 😞 Denial of service for common symptoms
- 😞 Calendar and messaging features not working
- 😞 Frustrating appointment changes

**Commonly reported bugs**

- 🐛 App freezes or searches indefinitely
- 🐛 "Continue" icon overlaps inputs
- 🐛 Insurance verification fails
- 🐛 Nickname already taken error
- 🐛 Calendar remains blank
- 🐛 Messaging contacts list is blank

**Most requested features**

- Include billing and payment options
- Allow saving provider information
- Improve insurance verification process
- Enhance appointment management
- Fix calendar display
- Enable messaging with providers

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/marshfield-clinic-care-my-way/id1190922093/reviews.md

### 2/5 — Lacks options

*2026-04-10, version 12.22.400*

While this app is ok for scheduling, there is no place to keep my provider or her time in the app. Billing is also not on here from what I can see. I can put a payment information I to the app but there is no area to see a bill or pay one. Other hospitals have better functions on their apps where you can do everything on your phone.

### 1/5 — No no no

*2025-09-14, version 12.22.200*

Keep trying to get my daughters medical recorded with absolutely no lucky and they don’t help very much

### 1/5 — Terrible experience

*2025-04-21, version 12.22.200*

I caught Covid and decided to use the Care My Way app to avoid exposing others. The first person I talked to via chat did not explain things well and eventually transferred me to someone on a phone. They claimed my copay was $79 and that the copay was always $79 even though my wife had called 30 minutes earlier and had a copay of only $40. Great start, right? The nurse herself was kind and informative, but never logged the Paxlovid prescription I needed. When I called 24 hours later, Marshfield said “they’d need to get back to me” about this. It’s in my chart, and Paxlovid is very time-sensitive. This is gross negligence, I recommend everyone avoid using this app.

### 1/5 — Can’t add insurance

*2025-01-21, version 12.22.200*

I have tried every combination possible for numbers for insurance and they can’t verify it. Says to call but I have hearing loss so that is not helpful at all.

### 1/5 — Appointment

*2024-06-19, version 12.21.006*

I have been trying to change an appointment for a week and a half now. No one is answering the phone to do that. I even called the operator to make sure I had the right number and I did. There is only one person checking people in and she is very slow at it. I had an outside order that she put in and when o went there to have it done she couldn’t find the order. She said who put that on the schedule I said you did. She says well your name doesn’t even sound familiar. I’m there every two weeks and she is the only one checking 
people in duh!!! What’s going on with this clinic!!!!

### 5/5 — Manner

*2023-12-23, version 12.16.106*

Excellent manner on the video conference. Patient listens all my concerns and then at the end I asked some other questions and he was very knowledgeable about my symptoms and other things I’ve heard about upper respiratory infections.

### 1/5 — Not a time saver

*2023-12-22, version 12.16.106*

Tried the app hoping to save some time and money from sitting in urgent care when I just want a strep swab. Signed in at 2:15 PM and it was searching for provider. Said it would “take a few minutes.” At 3:45 PM I killed the app and tried again, thinking maybe it was a technology glitch.   It was searching for provider until I gave up again at 7:30 PM. Wanted to give it a little longer to see if maybe I was just in the back of a long wait list. I decided to give it one more try and same thing until I gave up at 8:45 PM.  Over six hours waiting to just give up. The app seemed like it was searching for a provider and technology-wise it’s hard to say if it wasn’t working right of if their wait times are really ridiculously long. Either way it was a horrible experience.

### 5/5 — So easy

*2023-08-16, version 12.16.106*

Traveling for work started feeling pain from a swimmers ear. Was able to see a care provider via video at 5:30AM and have drops prescribed to pick up at a pharmacy at my next destination. $40 visit was worth the convenience

### 4/5 — Convenient

*2022-02-01, version 12.10.003*

Patricia was very helpful. I really appreciate not having to go into urgent care unless testing is needed.

### 2/5 — App is glitchy, frustrating

*2021-12-22, version 12.10.003*

Trouble with “Continue” icon overlapping required inputs causes you to not go anywhere.  Only one health insurance system was listed - security - and if you don’t have that you have to do a $40 payment and seek reimbursement on your own, despite that they have my insurance on record.  And now it won’t let me post because every conceivable name I put in for nickname is listed as “taken.”

## Frequently asked questions about Marshfield Clinic Care My Way®

### What is Marshfield Clinic Care My Way?

Care My Way is an online service from Marshfield Clinic that offers virtual appointments with nurse practitioners for common health conditions. It provides quick resolutions and prescription services, making healthcare more accessible.

### What conditions can be treated through Care My Way?

The app treats a wide range of common conditions including athlete's foot, pink eye, sinus infections, urinary tract infections, and seasonal allergies. Some conditions like strep throat require a lab test at a Marshfield Clinic facility.

### How much does a visit cost and when is it available?

Each visit costs $40 and is collected at the time of service via major credit cards. The service is available seven days a week from 7 a.m. to 9 p.m. CST.

### Who is eligible to use Care My Way?

Care My Way is available to individuals residing in Wisconsin, Michigan, and Minnesota. Some age and gender restrictions may apply, and specific details can be found on their website.

### Can I share my health data with the provider?

Yes, if you use Apple Health, you can choose to share your health information, such as heart rate, blood pressure, and body temperature, with the provider during your virtual video visit.

## Version history (last 5 releases)

### 12.23.200 — 2026-06-30

Performance enhancements to increase reliability and speed

### 12.23.000 — 2026-04-29

Performance enhancements to increase reliability and speed

### 12.22.400 — 2025-09-22

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-14

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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## More apps by Marshfield Clinic

- [My Marshfield Clinic](https://appshunter.io/ios/app/my-marshfield-clinic/id1524483797)

All apps by Marshfield Clinic: https://appshunter.io/developer/581978740

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*