# MARTA — Official — user reviews > 253 indexed App Store user reviews of MARTA by MARTA, rated 4.10/5 from 6,167 ratings. - Source: https://appshunter.io/ios/app/marta-official/id386648039/reviews - App overview in markdown: https://appshunter.io/ios/app/marta-official/id386648039.md - Rating breakdown: 5★ 4,477 · 4★ 287 · 3★ 212 · 2★ 190 · 1★ 1,001 ## What do users think of MARTA? Overall sentiment: negative **Pros** - 👍 Reliable train arrival times - 🚀 Helpful real-time bus tracking - 💡 Useful schedule information **Cons** - 🐛 Frequent app crashes - 🕰️ Inaccurate bus schedules - 🗺️ Unreliable real-time bus location data - 🔍 Difficult to navigate and find information **Commonly reported bugs** - App crashes when accessing real-time map - Favorites feature not working as expected - Inconsistent display of train/bus arrival times **Most requested features** - Add ability to plan trips with bus and train routes - Improve real-time bus tracking accuracy - Redesign user interface for better usability - Integrate with mobile payment options ## Newest reviews (17 of 253) ### 2/5 — New app is not as user friendly as they think *2026-09-05, version 10.0.2* Definitely not as user friendly as the old app ### 3/5 — Marta: *2026-09-05, version 10.0.2* You all have broken this app. It’s no longer blind accessible like it used to be. Can you please fix this? Thanks! ### 3/5 — Hard to Judge Now *2026-09-03, version 10.0.2* Haven’t used it enough to properly judge it yet. ### 2/5 — Ehhhh *2026-08-31, version 10.0.2* Bus information is not always correct ### 1/5 — Impossible to use *2026-08-25, version 10.0.1* App as bad as the bus service. Useless ### 3/5 — Unreliable *2026-08-24, version 10.0.1* The buses are always canceled. I have to go out an hour before I need a bus just to help. I get on the bus to get to work on time. Also cancel a route that I went for a well paying job so I had to take a less pain job so Martha sucks. ### 3/5 — Cancellations *2026-08-24, version 10.0.1* I love Marta bc I can almost depend on it to get too and from work. I just wish the massive cancellation would get resolved ASAP👌🏾. I appreciate the operator’s that appreciate their jobs. ### 1/5 — Cleaning *2026-08-23, version 10.0.1* Since FIFA has left the trains, station, and overall area has drastically declined. I rarely see officers particularly on the South line. The whole system needs cleaning from top to bottom. It is a complete disgrace to our city! ### 1/5 — Annoying now *2026-08-22, version 10.0.1* The app keeps asking for a review and I’ve already rated it 2 times. ### 1/5 — Not accurate *2026-08-22, version 10.0.1* This app is very inaccurate and not useful at all ### 1/5 — If I could write a lower review I would *2026-08-22, version 10.0.1* Deserves a 0. For some reason ever since the new release of this app the realtime bus schedule doesn’t work at all anymore u can’t see any of the busses. I’ve contacted Marta multiple times and they have yet to give me a clear answer. I can no longer use Marta because I have no idea where the busses are. I also cannot use the Marta tracker website because it recently started having the same issue!!! Please fix this! ### 1/5 — New app *2026-08-22, version 10.0.1* So confusing the other app was much simpler ### 1/5 — No longer user friendly *2026-08-19, version 10.0.1* The old app was so easy and straight forward. This one I just can’t seem to figure out! Makes an easy commute so much more difficult. ### 1/5 — 👎🏽👎🏽👎🏽 *2026-08-18, version 10.0.1* Genuinely the WORST F——KING transport system. Shut ts down ### 3/5 — Could be better *2026-08-18, version 10.0.1* I liked that the previous version had the station names ready and you could track the buses. This new version is great for a beginner on MARTA needing directions how to get somewhere. But for the daily traveler disappointed at the interface and extra bells and whistles. ### 1/5 — Change for the worse *2026-08-13, version 10.0.1* In this new ai era, I’d expect a change to be improvement for the better and the app would be more accessible and easier to use for everyone, I was a pro at the app before I know it is so confusing for me. I can’t just imagine what you could do for somebody with special need and the elderly! ### 4/5 — Nice but could use more accuracy *2026-08-13, version 10.0.1* Needs to have more accurate bus times. Live bus arrival estimates ## Most critical reviews (10 lowest-rated) ### 1/5 — The changes on this app are not beneficial. *2026-09-04, version 10.0.2* This app has become more complex for simple information with transportation. There are too many sections for just bus and train, routes and arrival times. The live map doesn’t exactly highlight the location of buses. ### 1/5 — Overcharging *2026-09-04, version 10.0.2* When I use the new card it charges me when I enter and charges me when I leave so I pay double. WTH? ### 1/5 — The new app is a FAIL *2026-09-01, version 10.0.2* The changes made to the MARTA app are a fail, just like the implementation of the new train cars.. From the monochromatic blue color change to the confusing terminology and structure of the app, everything about it just feels off. I have no idea what they were thinking, but whatever it was didn’t get quality assurance tested by anyone who knows how to test for user experience. For goodness sake, at least make it easy to find a static route map so you can quickly see it a glance what the stations are on the train routes as you used to the old app. Good grief! ### 1/5 — Complicated ui *2026-08-27, version 10.0.2* The new version is unnecessary complicated ### 1/5 — incorrect bus schedules *2026-08-27, version 10.0.1* this app is evil it is so wrong all the time ### 1/5 — Just lies *2026-08-27, version 10.0.1* This app does not properly plan your trips and does not give the right information. Marta should be ashamed after pocketing money from the last app. ### 1/5 — Double Trash *2026-08-26, version 10.0.1* This app it total trash. You try to look up your bus and everything is discombobulated. Live bus updates is terrible buses never show on time . Buses not showing up. Terrible system horrible app. Throw the whole thing away. And try again. ### 1/5 — For bs Marta *2026-08-26, version 10.0.1* This app is getting worse and worse between the lagging of updates to the random cancellation of trips to have non registered busses. Yall can put money in everything else yall should be able to put money into public transportation AND FOR THE BETTER!! Not these bs payment updates so yall can get more money. ### 1/5 — Very confusing *2026-08-26, version 10.0.1* The new MARTA app is much more confusing than the old one. Simple information—like where the bus is right now, which stop is yours, and when the next bus is coming—is difficult to find and understand. Please simplify the app and make real-time bus tracking easier to use, or bring back the simplicity of the old app. ### 1/5 — Terrible app and bus service *2026-08-26, version 10.0.1* Terrible app and bus service ## Most praised reviews (10 highest-rated) ### 5/5 — Most definitely aight *2026-09-04, version 10.0.2* That’s it, it’s aight (okay). ### 5/5 — Thanks *2026-08-23, version 10.0.1* Marta is growing!!!! ### 5/5 — Navigation *2026-08-14, version 10.0.1* Go Back To The Old Navigation System & Upgrade The GPS ON THE BUSSES & On The APP . ### 5/5 — Update *2026-08-03, version 10.0.1* The new update is great!! ### 5/5 — Banks review *2026-08-02, version 10.0.1* Great transportation to get from the south to the east ### 5/5 — Muy bueno *2026-07-30, version 10.0.1* La actualización está nice 👍 ### 5/5 — Bus *2026-07-20, version 10.0.1* Cool app thanks ### 5/5 — not it *2026-07-18, version 10.0.1* The previous app had each bus scheduled and the map of each route. I cannot locate either of them on the new app and I’m having a issue with this, not happy ### 5/5 — GPS tracking *2026-07-13* The update is smooth, but there are some problems. Whenever you try to track the bus sometime, the bus icon will zoom through throughout the entire route and when you click follow on map sometime, it’ll take you to a whole other part of Georgia. And it is not accurate on the time or location. You have to close the app open it again and do other stuff and sometimes this has caused me to miss the bus even when leaving outside early. ### 5/5 — Navigation *2026-07-06, version 10.0.1* Go Back To The Old Navigation System But Upgrade The GPS ON THE BUSSES . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*