# MARTIN'S Food Markets — user reviews

> 165 indexed App Store user reviews of MARTIN'S Food Markets by Giant Food Stores LLC, rated 4.60/5 from 8,946 ratings.

- Source: https://appshunter.io/ios/app/martins-food-markets/id490731809/reviews
- App overview in markdown: https://appshunter.io/ios/app/martins-food-markets/id490731809.md
- Rating breakdown: 5★ 7,138 · 4★ 954 · 3★ 285 · 2★ 190 · 1★ 379

## What do users think of MARTIN'S Food Markets?

Overall sentiment: neutral

**Pros**

- 💰 Convenient for ordering and pickup
- 🛒 Helpful for viewing weekly ads and coupons
- 🤝 Friendly and helpful staff
- 🔍 Useful for finding items in the store

**Cons**

- 🐛 App crashes frequently
- 🔌 Drains battery quickly
- 🤔 Difficult to navigate and find coupons/deals
- 🤷‍♀️ Digital coupons often don't work as expected
- 🔍 Hard to search for and find specific items

**Commonly reported bugs**

- Login issues and inability to update account information
- Shopping cart resets or loses items during use
- Inconsistent application of digital coupons and rewards
- Incorrect or missing product information

**Most requested features**

- Allow landscape mode on tablets
- Improve organization of coupons and weekly ads
- Add ability to save shopping lists and past orders
- Provide more substitution options for out-of-stock items

## Newest reviews (13 of 165)

### 4/5 — Showing Progress

*2026-07-23*

I have to say that the app has made progress over the last year or so. I used to get frustrated with Martin’s Ad coupons not working but recently they seem to be working well along with Digital Coupons. I used to almost always find an issue when I checked my receipt and now prices are almost always correct! 
The only criticism I have at this time is that Produce Dept. quality seems to have dropped while prices have significantly increased. 
Just a quick example is peppers (both green, red, yellow & orange)
The price is up but the size is much smaller especially the green and red peppers. One other item is asparagus. Often the asparagus is so narrow it’s shameful! Even during the season it regularly ran extremely thin! It’s bad when Walmart has nicer looking asparagus and items. That used to never happen! There are several other items that have the same issues. Martin’s/Giant Produce used to be excellent but has slipped to slightly above average. This isn’t just one store. I regularly shop in Waynesboro, Gettysburg & Linglestown and these issues are not just in one store. I worked and retired from the Grocery business so I have a solid understanding of the business. I like Giant and am just trying to give you honest feedback. 
Thank you 
Rich Boyd

**Developer response:** Savings and rewards are important to our customers, and we will resolve this issue asap.

### 4/5 — Save Clipped Coupons, exp date needs to be larger and/darker!

*2026-07-09, version 9.2.0*

7/9/26 - must I need a magnifying glass to read the small and light gray on white font of expiration dates?
Do them ALL in red then!





2/13/26 - I would have done an email but one can only send their concerns via social media, ie Facebook. We were looking for that crab pretzel in the store under the name in coupons - Arooga, but my spouse said he finally found it by the name Phillip’s. I’m glad he finally found it. He doesn’t have the receipt anymore, so I can’t tell how much he paid for it. I’m hoping it was $5.00 and not $8.00. I did the “clipped” before he went to the store but because of the different names, it is very confusing! 







11/19/2025 - coupons and related
Coupon use - if a shopper can only clip one item of said food, why then do they show TWO? It makes it confusing. They should only show ONE item- not two.
I have a screen shot to prove it. IF I’m able to clip and paste in here?
Naw, options don’t include paste. Oh well.


4/18/25 - with
All your updates, now up to Ios16, I can no longer redeem since I have an older iPhone that doesn’t support this!!!

3/22/25 I see someone busy with redoing app. That’s cool. Ok, it’s Saturday night. I was trying to find out how early they open on Sunday. I be believe I’ve tapped everywhere??? Also, what’s the best day/time to get the donuts? Thank you! Subject: Activia - wouldlikejust blueberry 1/14/25 Can we get just Activia in blueberry? I’m getting tired of the mixed berry version! I’m not really keen on strawberry. Maybe that’s why. I would like to tell that to the company but they’re near sighted when it comes to “Contact Us”. Don’t people still send emails? My other options when looking are centered around Instacart. No Thanks!!! Oh and grocery stores that don’t exist where I live, such as Safeway. I’m usually at your store shopping. I do like the minis and they used to do those until fairly recently. Then decided for everyone that it’s better to be “mixed”, I’d mixed berry. That’s great for those that like mixed but now the company wants to ignore people that just want blueberry. Subj: Filter by…Meats would be nice 8/2/24 - coupons to clip and pic NOT matching up! Tasso ice cream bar and L’Oreal Hair Color? What gives? 4/7/24 - While I make recent updates, there is still the option for some of us to enlarge clippable coupons. I’m not familiar with all products, so surely you can see the need to Pinch to enlarge? This option works ok with other apps, please make it work for the Martin’s app too? Title: Twice as many coupons from the Pharmacy 1-16-24 I just went thru the clippable coupons so I could have them on my card. It seems like there’s twice as many coupons from the Pharmacy area than they have for the grocery side. Your clippable coupons and total items should be consistent. If it’s only one item then ONLY one item should be show. If you have to buy two items then only 2 items should show. You do I sometimes but you are definitely not consistent.

### 2/5 — Coupons not clipping

*2026-06-07, version 9.1.0*

I am attempting to clip coupons to save time in the store and they are not clipping

### 2/5 — Can no longer tell the store I arrived

*2026-05-21, version 9.1.0*

They recently removed the ability to tell the store when you are ‘on your way’ and when ‘I have arrived’ returning back to having to text a number on the sign in the parking lot.

### 2/5 — Glitchy

*2026-05-15, version 9.0.0*

Have been happily using this app for 2 years. There was a problem with sorting early on, which was finally fixed. However, now as I’m scrolling through my shopping list, it keeps jumping to a different section so I am completely unable to see the bottom third of my list. Maybe I need to delete some items (I have >140), but I can’t even access the bottom of the list to be able to delete things. Extremely frustrating!

### 2/5 — Order disappears

*2026-04-01, version 8.16.0*

This app hasn't function properly for the last several months. I can place an order and it goes through because I get the confirmation email. But it disappears from the app completely. I can't see it, modify it, approved substitutions, or notify the store when I'm on my way. No one seems to know how to fix it or how long it will remain a problem.

### 2/5 — Lots of room to be better

*2026-03-16, version 8.16.0*

Crashes often on iPhone.  Adding coupons & offers can be pain.  Have to add one by one.  Takes time for rewards or coupons to be usable at store. Those are main reasons but many others.

### 4/5 — Almost perfect

*2026-02-25, version 8.16.0*

It has mostly everything I need but the “Back” feature does not guide a user back to the previous page, only goes home, so if I just want to look at a product and go back to my search results I have to type in the search again and scroll All the way down to get to my place again.

### 4/5 — No email and trying to find item in store that was listed

*2026-02-13, version 8.15.2*

2/13/26 - I would have done an email but one can only send their concerns via social media, ie Facebook. We were looking for that crab pretzel in the store under the name in coupons - Arooga, but my spouse said he finally found it by the name Phillip’s. I’m glad he finally found it. He doesn’t have the receipt anymore, so I can’t tell how much he paid for it. I’m hoping it was $5.00 and not $8.00. I did the “clipped” before he went to the store but because of the different names, it is very confusing! 







11/19/2025 - coupons and related
Coupon use - if a shopper can only clip one item of said food, why then do they show TWO? It makes it confusing. They should only show ONE item- not two.
I have a screen shot to prove it. IF I’m able to clip and paste in here?
Naw, options don’t include paste. Oh well.


4/18/25 - with
All your updates, now up to Ios16, I can no longer redeem since I have an older iPhone that doesn’t support this!!!

3/22/25 I see someone busy with redoing app. That’s cool. Ok, it’s Saturday night. I was trying to find out how early they open on Sunday. I be believe I’ve tapped everywhere??? Also, what’s the best day/time to get the donuts? Thank you! Subject: Activia - wouldlikejust blueberry 1/14/25 Can we get just Activia in blueberry? I’m getting tired of the mixed berry version! I’m not really keen on strawberry. Maybe that’s why. I would like to tell that to the company but they’re near sighted when it comes to “Contact Us”. Don’t people still send emails? My other options when looking are centered around Instacart. No Thanks!!! Oh and grocery stores that don’t exist where I live, such as Safeway. I’m usually at your store shopping. I do like the minis and they used to do those until fairly recently. Then decided for everyone that it’s better to be “mixed”, I’d mixed berry. That’s great for those that like mixed but now the company wants to ignore people that just want blueberry. Subj: Filter by…Meats would be nice 8/2/24 - coupons to clip and pic NOT matching up! Tasso ice cream bar and L’Oreal Hair Color? What gives? 4/7/24 - While I make recent updates, there is still the option for some of us to enlarge clippable coupons. I’m not familiar with all products, so surely you can see the need to Pinch to enlarge? This option works ok with other apps, please make it work for the Martin’s app too? Title: Twice as many coupons from the Pharmacy 1-16-24 I just went thru the clippable coupons so I could have them on my card. It seems like there’s twice as many coupons from the Pharmacy area than they have for the grocery side. Your clippable coupons and total items should be consistent. If it’s only one item then ONLY one item should be show. If you have to buy two items then only 2 items should show. You do I sometimes but you are definitely not consistent.

### 3/5 — Expensive

*2026-02-07, version 8.15.0*

I enjoy shopping at Martin’s but the cost I compare to other local stores is much higher. 
I don’t go to Martin’s unless items on sale. When your on social security and it’s your only income you have to be wise with what money you have.

### 2/5 — To hard

*2026-01-14, version 8.14.0*

App needs a search function. It was also incapable of finding stuff I buy every week. It really needs the ability to take my list and rearrange it by isle so I can quickly go through the store when shopping. I spent an hour trying to select 13 items before giving up.

### 1/5 — Won’t link my card

*2026-01-11, version 8.14.0*

The app is hard to navigate. It will not link my card.

### 1/5 — Never works

*2026-01-06, version 8.14.0*

I am now constantly having to delete and restart app. And the coupons don’t always come off. It takes too much of my time to have to check to make sure I get my money off, but I love the store itself!

## Most critical reviews (10 lowest-rated)

### 1/5 — You app sucks

*2026-07-09, version 9.2.0*

Your app never has anything organic on sale.  Plus it doesn’t show fruits or vegetables on sale either especially organic!!

### 1/5 — Useless

*2026-06-23, version 9.1.0*

Every time that I sign in it asks to update my email address even if I did it the day before.  Now it won’t even accept it. I just stuck in an endless loop.

### 1/5 — Joke of an app

*2026-06-12, version 9.1.0*

I just want to be able to delete my account. Why is that so hard?? And no.  We don’t want to talk to some random person about it.  Fix your app.  Not worth my time.

### 1/5 — Never loads and login failures

*2026-06-06, version 9.1.0*

I think this is honestly the worst app I’ve ever used. I’m shocked it’s from a major grocery store. I’ve registered, verified my email, reset my password a dozen times and it always says login credentials don’t match their records. Never mind it was just made and Passwords app saved it and so the chances of it not matching are ridiculous. Nice store, terrible app developed

### 1/5 — Unable to checkout error

*2026-05-07, version 9.0.0*

Customer not allowed to shop. iPhone 16pro deleting and reinstalling didn’t fix the issue. I have broken fibula and can’t physically go into the store to get groceries

### 1/5 — Poor performance

*2026-05-03, version 9.0.0*

Will not let sign after creating an account

### 1/5 — Point less

*2026-04-05, version 8.16.0*

Do shop at martins

### 1/5 — Worst sign in and account creation

*2026-03-17, version 8.16.0*

I am 25 and can’t get this system to work. My college degree, commercial drivers license, communications merit badge, or the Bible were of no avail for this travail. 

The app made me go through the account creation process 3 times, then wouldn’t link my existing Martin’s card. I’m not just an old man raging. Then when I finally just created a new martins card, the coupon in the store would not scan and let me clip it. There was no obvious place in the app to scan the QR code the sign in the store said to scan. I’ve spent an eternity trying to save $3 on strawberries and now I’ve decided to save $4 by not buying them at all. Who gave all these businesses the idea that we need an app for every grocery store. I already have the rewards card just give me the coupon already. Honestly going back to just newspaper ads would fill me with less rage.

### 1/5 — Worst app I’ve ever used

*2026-01-31, version 8.15.0*

Quite literally the worst app ever. Constantly glitches and crashes. Trying to get to a certain category and it just keeps saying error and doesn’t allow me to shop for the products I need. So over this app and this store

### 1/5 — Technical issues?

*2026-01-11, version 8.14.0*

Always with the error message or technical problems. OS is up to date. Does this app actually ever work?

## Most praised reviews (10 highest-rated)

### 5/5 — Proudmom31

*2026-07-13, version 9.2.0*

Very friendly helpful staff.. clean & well stocked

### 5/5 — Solid Grocery App

*2026-07-05, version 9.1.0*

This app is perfect for accessing weekly ads, clipping coupons, and collecting points. Points are tracked and can be redeemed in multiple ways. Great app!

### 5/5 — Love the Ease of it!

*2026-05-20, version 9.1.0*

So convenient!

### 5/5 — Difficult to set up

*2026-05-17, version 9.0.0*

No matter how hard I try, I can’t link my account with my current card using either the card number nor my phone number.

### 5/5 — My Martins

*2026-05-13, version 9.0.0*

My Martins is filled with kind and caring staff that know my name and are always happy to see me. My Martins has the freshest food and the best prices. My Martins feels like home.

### 5/5 — Martin’s Marvelous

*2026-01-08*

As my husband is very ill, the convenience of being able to order my food the night before or the morning of the day I pick it up has been so convenient and so lovely for me. The kindness of the staff is just incredible! Well, sometimes I sneak away when he’s taking a nap the fact that I can do it quickly and everybody helps put it in the car and they’re just so kind. I truly love the service and I think you so much Martins.!!!!

### 5/5 — Review

*2026-01-02, version 8.14.0*

Great

### 5/5 — MARTINS IS MARVELOUS

*2025-11-20, version 8.13.0*

Each time we shop at Martins the displays, deli, Vegetarian Sushi, florals & produce are so fresh and inviting!  Martins selection is endless & appealing!

### 5/5 — Convenient

*2025-10-01, version 8.12.0*

I love the Martin’s app. It comes in handy for locating items while shopping and for keeping track of gas and grocery points, etc.

### 5/5 — 💰

*2025-04-02, version 8.7.0*

Digital coupon accuracy is much improved 
THANK YOU

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
