# MarTrust — user reviews > 53 indexed App Store user reviews of MarTrust by MarTrust, rated 4.60/5 from 25 ratings. - Source: https://appshunter.io/ios/app/martrust/id6738084126/reviews - App overview in markdown: https://appshunter.io/ios/app/martrust/id6738084126.md - Rating breakdown: 5★ 21 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (14 of 53) ### 5/5 — Martrust Crew Cash advance *2025-09-20, version 2.4 (95)* Very flexible. Better than 2 years ago. Great Job! CSC MANILA ### 5/5 — MarTrust *2025-09-20, version 2.4 (95)* Меня все устраивает. Никаких нареканий на работа нет. ### 4/5 — Payment History *2025-09-08, version 2.2* Please update app that we could abele to see whole payment history’s ### 4/5 — MT *2025-09-01, version 2.2* They are skilled team. Probably if the internet was better they would respond faster. ### 5/5 — Thanks. *2025-08-25, version 2.2* Thanks. Good program, good backup. ### 5/5 — Thank to the Martrust team . *2025-08-22, version 2.2* The Martrust team is always ready to answer questions and provide assistance in solving problems related sending or receiving money transfers! ### 5/5 — Captain Ruben *2025-08-12, version 2.2* MarTrust services exceeded my expectations. Would definitely recommend. ### 5/5 — The best *2025-08-04, version 2.2* very excellent and perhaps the best bank and also the application!! solve all problems and questions very quickly! always polite! ready to help with all issues starting from the transfer ending with receipt! thank you for your work ### 5/5 — Отзыв *2025-06-14, version 1.8* Для моряков самая лучшая платежная система . Всегда на связи супер команда ### 2/5 — Update your app *2025-06-12, version 1.8* No Apple Pay , no proof of sending , no invoice of sending, no condition of transaction. Provide normal update as per 2025 ### 5/5 — Support *2025-06-11, version 1.8* The support team is responsive! ### 4/5 — Apple Pay + Crew2Crew *2025-05-16, version 1.7* Please, MarTrust , continue improving of your Good Application . And when will be available option for transfer Money “ Crew2Crew” and Apple Pay option ? Thanks and Good luck ### 5/5 — Double payment for one product!!! *2025-05-02, version 1.6* Thanks to the great MarTrust team! The assistance was provided promptly, my lost money was returned to the card immediately! Great bank, helpful staff, 24/7 support! ### 5/5 — Customer support *2025-04-23* I would like to express my gratitude to the team of martrust. They are truly remarkable in their prompt response. They assisted me with a problem related to my card. What truly sets them apart is their ability to provide support during challenging times, even during the holidays of Easter. ## Most critical reviews (10 lowest-rated) ### 1/5 — Feedback *2025-09-21, version 2.4 (95)* The rating and reviews section does not work correctly, it is impossible to leave a review ### 1/5 — Negligence should be their motto *2025-08-13, version 2.2* App is so bad that when you try to reset your password, you just can’t do it - with new password it again says “wrong password”. Finish. Hard to imagine how this system works when it fails even the first step… Oh wait, I know: there are constant errors, money gat frozen for weeks, support knows only one phrase: “we will look into the matter” and the only way to get something is to create complaint to financial ombudsmen. Only then they would move. So let alone their fake 5-star reviews and better stay away from these unprofessional negligent guys. ### 1/5 — 2% fee for crypto *2025-07-01, version 2.2* This app may be useful for seafarers, but let’s be honest — you’re clearly making money off of us. The dollar-to-euro exchange rate is terrible, and now you’ve added a 2% withdrawal fee after removing the crypto option. This is outrageous. You claim to support seafarers, but in reality, you’re exploiting us. DO SHIPOWNERS PAY YOU NOTHING OR WHAT?? YOU’VE COMPLETELY LOST SHAME. If I had any other option, I wouldn’t use this app at all ### 1/5 — Deceived sailors *2025-06-28, version 2.2* Absolutely useless support team, never can give proper reply to the customers, No any updates regarding Refund money from frozen accounts. Only blowing the dust to our eyes. ### 1/5 — После обновления не работает *2025-06-09* Белый экран после обновления приложения ### 1/5 — Frozen Accounts *2025-04-26, version 1.6* A Dubious Bank with A Dubious Reputation ### 1/5 — Prepaid Card *2025-03-17, version 1.3* To activate a new card it requires a Token number, which I don’t actually have on my card. This is absolutely ridiculous! ### 1/5 — Fraud bank *2025-03-05, version 1.3* Very pity what i can't put to you here rate of minus 10 stars. Shame on you ! The Money of seafarers still frozen !!! ### 1/5 — Frozen accounts *2025-03-05, version 1.3* Matrust Left seafarers families without money by freezing their accounts without notification on August 23, 2024. No refunds until now! ### 1/5 — Frozen Accounts *2025-03-01, version 1.3* How to pay with ApplePay if founds of many of Seafarers FROZEN on accounts of martrust already more then 6 month. Give our money back dear scammers ! Enough to blow dust to us !!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-24* Great app and safe app to use ### 5/5 — Fast, reliable, and incredibly easy to use *2026-07-04* I’ve had a fantastic experience with MarTrust. The app itself is very straightforward and user-friendly, which makes managing transfers stress-free. What really stands out to me is their customer support—anytime I have a question, they provide a super fast response. Great company, 5 stars! ### 5/5 — Satisfy *2026-05-07* A payment system built for crew! The MarTrust app is very user-friendly and the E-wallet feels secure with the new 2FA features. I love the 'Crew-to-Crew' transfer feature—it makes settling up with my crewmates for small things on board so easy and free. The Mastercard works everywhere I’ve used it so far, and the 24/7 support team actually understands the maritime industry. Safe and reliable." ### 5/5 — Difficult to login after updating of 2FA *2026-03-20* Dear MarTrust Team, I am writing to express my sincere gratitude for your prompt and effective assistance in helping me regain access to my account. Your support was invaluable, and I truly appreciate the efficiency and professionalism demonstrated by your team. The issue with my account login was resolved quickly, and I am now able to access my services without any further problems. Please extend my thanks to everyone involved in resolving this matter. Thank you once again for your outstanding customer service. Sincerely, Maung Maung ### 5/5 — Much more convenient with Multi-currency cards *2025-12-08, version 2.5 (97)* The app would be much more convenient if it allowed opening a multi-currency card, or at least a second card in another currency - for example, USD & EUR. ### 5/5 — Support *2025-12-05, version 2.5 (97)* Very good support. Thanks a lot. ### 5/5 — Goodjob *2025-11-12, version 2.5 (97)* Support Team is fast response. They quickly answered my query. Nothing to worry about your money as long as you are well knowledge about the app on how to use it. ### 5/5 — Good *2025-10-31, version 2.5 (97)* All works without any problems. Just in my case!!! ### 5/5 — Review *2025-09-26, version 2.4 (95)* Great app! I have no complaints! It's a very important app for me. Thanks, guys. ### 5/5 — Russian language *2025-09-21, version 2.4 (95)* Hello, could you please add support for other languages ​​to the app, Russian is the priority --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*