# Maruti Suzuki — user reviews > 29 indexed App Store user reviews of Maruti Suzuki by Maruti Suzuki India Limited, rated 4.47/5 from 4,198 ratings. - Source: https://appshunter.io/ios/app/maruti-suzuki/id6692616543/reviews - App overview in markdown: https://appshunter.io/ios/app/maruti-suzuki/id6692616543.md - Rating breakdown: 5★ 2,749 · 4★ 355 · 3★ 100 · 2★ 74 · 1★ 308 ## Newest reviews (9 of 29) ### 4/5 — Getting security complaince error on latest app version ad well as latest ios version *2026-08-02* I am getting Security complaince error on my iphone 15 while opening maruti app. Also my app and phone is updated to latest version still getting this error. Earlier it was running fine. From last 2 weeks this error started coming. ### 4/5 — Crashes on latest iOS version 26.6 *2026-07-31* Overall app is good but since the iOS version on my phone updated to 26.6 I see a security related message on launching the app. It says the app only works on a device where the security requirement is met. It only has an option to exit the app on the popup. I can see the app launch in the background though but can't access it due to the popup. Please patch ASAP. ### 4/5 — So caring and loving *2026-05-28* Wonder car Nexa at Bhosari, and really all the Supervisors, Concerned Management, and ground staff… always found very caring, respectful, and always satisfied with my queries, which is why I have bought my last three cars, including Baleno. I never took my vehicle for any small work like nut-bolt fitting. **Developer response:** Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our customer service. Providing relevant support is our priority, and we look forward to delivering the same experience for you in the future. ### 5/5 — App is much better after update. *2025-08-10* Latest version is much better. Look and feel of the app is great. I can explore and buy accessories for my car directly from the app. The new interface was easy to use. **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 4/5 — Good App but Needs More Details in Service History *2025-07-19* I really like the Maruti Suzuki app. it’s user friendly and provides all the essential information. However, one thing I don’t like is that the service history doesn’t show the odometer reading (km) at which the service was done. It would be great if this feature is added. **Developer response:** Thank you for sharing your thoughts with us. We appreciate your feedback and are always looking for ways to improve our offerings. If you have any specific suggestions or concerns, feel free to reach out. We’re here to assist you. ### 5/5 — Must Have App for All Maruti Car Owners *2025-06-05* The app is intuitive making it super easy to navigate. Its packed with amazing features like challan payment, easy service booking, PUCC and insurance reminders. Design is quite modern and the app works smoothly. Highly recommended!! ### 5/5 — Excellent! *2025-05-23* Kudos to Maruti Suzuki for coming up with such a great App. By installing just this App, I can book service and manage my car better. With this App, it’s very easy to navigate across the offerings like accessories, parkings, fuel stations and other allied businesses of Maruti Suzuki. Great to see the company expanding its sphere of influence beyond cars, contributing positively to the mobility sector in India. ### 5/5 — Amazing App *2025-05-19* Absolutely love this app! It’s intuitive, fast, and packed with useful features. The design is clean and user-friendly, making navigation a breeze. Regular updates keep improving the experience. It has quickly become an essential part of my daily routine. Highly recommend it to anyone looking for reliability and performance ### 5/5 — Very useful App *2025-05-19* I’ve been using the Maruti Suzuki app for a while now, and I’m genuinely impressed with how convenient and user-friendly it is. The interface is clean and intuitive, making it easy to access all important features like service booking, vehicle tracking, insurance renewal, and service history. I especially appreciate the real-time service updates and reminders, which help me stay on top of my car maintenance schedule. The app also integrates well with the Maruti SmartPlay system, offering a connected car experience that’s both modern and reliable. Whether it’s scheduling a service, checking fuel efficiency, or locating a service center nearby, the app does it all seamlessly. Kudos to the team for building such a well-thought-out digital companion for Maruti car owners! Highly recommended for all Maruti Suzuki customers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Maruti Suzuki App Needs Major Improvements *2026-08-24* Very disappointing experience with the Maruti Suzuki app. The app has multiple performance and functionality issues: * Frequent lagging and slow response. * Navigation is not functioning properly. * Sometimes the app does not load any page content at all. * Getting a “Security Compliance Error”. * The app automatically exits/closes after showing the error. * Overall app performance and stability are very poor. * Also facing the issue shown in the attached screenshot. These issues were present even before the recent update, so the problem does not appear to be limited to the latest version. Maruti Suzuki should improve the app’s stability, navigation, loading performance and security compliance. Please fix these issues urgently and provide a reliable user experience. **Developer response:** We are sorry for the inconvenience caused. Could you please drop us an email at contact@maruti.co.in with your issue? Our team will look into it at the earliest. ### 1/5 — Maruti's IT Engineering Team missing *2026-08-01* It's hard to understand how the IT engineering team allowed such a critical issue to reach production in an app used by millions of customers. This points to serious gaps in engineering quality, QA, and release validation. Users have been reporting the same problem for over a week, yet there's still no effective hotfix. For a customer-facing app of this scale, this level of response is simply unacceptable. The engineering leadership needs to take accountability and strengthen the release process to prevent issues like this from happening again. ### 1/5 — Very disappointing experience with Chandigarh Nexa. *2026-05-27* Very disappointing experience with Chandigarh Nexa. My car was serviced on 27th November 2025 and has been driven only around 1100 km since then, yet I was given an estimate of ₹17,000. No photos, videos, or service updates were shared during servicing, which creates a lack of transparency and trust. Customers should be properly informed about the work being done on their vehicle. Expected much better communication and support from Nexa. **Developer response:** Hi, please contact your Regional Service Manager or an Authorized Maruti Suzuki Dealer to resolve the issue. You can also call us at 1800-102-1800 for Arena or 1800-102-6392 for Nexa. We will be glad to assist you. ### 1/5 — All the reviews are fake *2025-06-21* This application by Maruti Suzuki is severely lacking in functionality. Upon login, the app fails to establish a connection with the user’s vehicle. Even when manually entering the vehicle’s registration number, the app displays an error message indicating that no vehicle was found. Despite raising a complaint with customer care, no satisfactory resolution has been implemented. The existing application is still superior to this new version. As a prominent automobile company, Maruti Suzuki should be able to develop a user-friendly and reliable application. This oversight is deeply disappointing for this multinational corporation. **Developer response:** We are sorry for the inconvenience caused. Please email us at contact@maruti.co.in with the issue you are facing. Our team will look into it at the earliest. ### 1/5 — “Something Went Wrong” Error – Can’t Access App *2025-06-20* I initially installed this app on May 9th and was able to log in and view my car details without any issues. However, I uninstalled it on May 10th. Now, after reinstalling, I’m unable to log in — every time I enter the OTP, it throws a “Something went wrong” error and doesn’t proceed. Despite raising multiple complaints via phone and email, there has been no response, and the issue remains unresolved. Extremely disappointing experience **Developer response:** We are sorry for the inconvenience caused. Could you please drop us an email at contact@maruti.co.in with your issue? Our team will look into it at the earliest. ### 2/5 — Incorrect details auto fetched *2025-11-30* I installed the app and entered my mobile No to log in with OTP. App displayed correct details of vehicle but auto fetched owner’s name incorrectly which can not be edited or corrected. It is surprising to see such an App which displays ownership name incorrectly disregarding the correct name as mentioned in the Registration Cert (RC). Called up customer care to resolve the issue but no response inspite of promise to rectify within 48 hrs. Pathetic App which can make anyone as owner **Developer response:** We are sorry for the inconvenience caused. Please email us at contact@maruti.co.in with the issue you are facing. Our team will look into it at the earliest. ### 3/5 — Why need of multiple apps?? *2026-03-19* The app is ok but why MZ is launching multiple apps. MZ smart play, playx play pro, Suzuki connect & many more. One bundled app shall be enough. One of the app was having facility of document vault. Which was lacking here. This app is not for Searching for vehicles. Improvement is must needed. All the best. **Developer response:** Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path. ### 3/5 — Still many bugs *2025-08-27* The app is a step in the right direction, but there are still many bugs within the app itself Literally when you start the app, the first notification that you get is location services are not active while your have full permissions in the setting **Developer response:** We are sorry for the inconvenience caused. Please email us at contact@maruti.co.in with the issue you are facing. Our team will look into it at the earliest. ### 3/5 — Details missing *2025-08-04* Appreciate for providing app. If service cost also updated. It help us to know running cost. But if you give cost breakup of parts added and cost of the parts and also in labour cost breakups. It will help us what part’s added and when it added. It will be more transparent. **Developer response:** Thank you for sharing your thoughts with us. We appreciate your feedback and are always looking for ways to improve our offerings. If you have any specific suggestions or concerns, feel free to reach out. We’re here to assist you. ### 4/5 — App Not Working On Iphone *2026-08-25* I have been using the Maruti Suzuki app on my iPhone, and it was working perfectly fine earlier. However, now I am suddenly getting a “Security Compliance Error” stating that the app only runs on devices that meet essential security policies. My iPhone is updated and was working perfectly with the app before this issue occurred. I have not made any changes to compromise the device’s security. Please look into this issue and provide an update or fix as soon as possible. It is very inconvenient when an app that was working normally suddenly stops working. Device: iPhone Issue: Security Compliance Error I hope Maruti Suzuki can resolve this quickly. **Developer response:** We are sorry for the inconvenience caused. Could you please drop us an email at contact@maruti.co.in with your issue? Our team will look into it at the earliest. ## Most praised reviews (10 highest-rated) ### 5/5 — An Excellent Offering *2026-06-07* The features in the app have been well thought through and are extremely useful in my day to day ownership of my car **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 5/5 — Great Experience with Maruti *2026-06-05* We had a very good experience with Sales Executive Mr. Suresh Kumar. We sincerely thank him for his soft-spoken, polite, and professional approach. He provided all the necessary details at the right time and guided us throughout the process with great patience and clarity. We are also very satisfied with the car and the overall service provided. Thank you, Suresh Kumar, for making our experience smooth and pleasant. **Developer response:** Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our customer service. Providing relevant support is our priority, and we look forward to delivering the same experience for you in the future. ### 5/5 — Good application *2026-02-12* The Maruti Suzuki service booking app is extremely convenient and user-friendly. Booking a service appointment takes just a few minutes, and the interface is simple to navigate. I really appreciate the ability to select preferred date and time slots without any hassle. The app also provides service history details, cost estimates, and real-time updates, which makes the entire process transparent. Notifications and reminders are very helpful, ensuring I never miss a scheduled service. Overall, it saves time, avoids long waiting at service centers, and makes vehicle maintenance stress-free. A must-have app for every Maruti Suzuki owner! **Developer response:** Thank you for your positive feedback. We’re delighted to hear that you find our services effective and easy to use. Your feedback reinforces our commitment to delivering quality and convenience at every step. ### 5/5 — Perfect app for all Maruti customer need *2025-12-12* This app is perfect with all the features of after sales I can book service via pick up and drop option Has many New features like service tracker , purchase extended warranty, during service notification to approve extra cost It would be better if user can also have option of service payment via app only **Developer response:** Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path. ### 5/5 — Greater convenience to book online service *2025-11-12* It was so much easy to book service online and track. Excellent features! **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 5/5 — Nice all in one app *2025-11-12* Amazing app with all the things needed in one place. Very handy and useful . Maybe more features added via updates will improve the experience to the next level. **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 5/5 — Excellent App by Maruti Suzuki! *2025-11-03* The Maruti Suzuki app is very user-friendly and convenient. It provides easy access to vehicle details, service history, and booking options. I really like the service reminders and real-time updates — they make car maintenance so much simpler. Overall, it’s a great companion for Maruti Suzuki owners. **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 5/5 — App feed back *2025-10-19* Suzuki app is very helpful to keep you updated for information about car Insurance, PUC, Service details, Accessories etc. however I feel it should also have feedback system about car owner feedback’s on vehicle performance, durability and reliability. It will be easier to capture Customer Satisfaction Index (CSI) directly. **Developer response:** Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path. ### 5/5 — Exellent *2025-09-26* The App is quite useful and user can get all the required assistance at a single place. Highly reliable, functional, and enjoyable to use—definitely worth recommending to everyone. **Developer response:** Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience. ### 5/5 — Hope to see continuous improvement *2025-09-09* The application is good and very useful. It already has a lot of important information like the service report, which is very helpful. However, a few modifications are still needed. For example, in my car Brezza ZXI, the manual book is missing from the application. Also, some features and vehicle details are not available. Kindly do the needful and update the application regularly. I love Suzuki and hope to see continuous improvements **Developer response:** Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*