# Marval MSM Mobile

> Mobile service desk management for Marval MSM v14.23+. (iPhone/iPad app by Marval Software ltd.)

- Source: https://appshunter.io/ios/app/marval-msm-mobile/id1262442336 (this page in markdown: same URL + `.md`)
- Developer: [Marval Software ltd](https://appshunter.io/developer/1234509079)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 19 MB
- Languages: English
- Released: 2017-09-04
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/marval-msm-mobile/id1262442336/reviews.md

## What is Marval MSM Mobile?

Take your service desk with you, with MSM Mobile you can:

• Raise requests
• Create configuration items
• Read the news
• Search for (and view) requests, knowledge items and configuration items
• Find configuration items by their barcode
• Access your lists
• Update requests (add note, move status, reassign, reclassify and add attachments)
• Update configuration items (change status, update hardware details, people and add attachments)
• Update knowledge items (add attachments)
• Receive push notifications when a request is assigned to you
• Work offline and synchronize changes when you are back online

n.b. MSM Mobile only supports securely hosted instances of MSM v14.23 and above. Some features may only be available in later versions of MSM.
Thanks to Icons8 (https://icons8.com) for their icons!

## Key features

- Raise and update requests
- Create configuration items
- Access news and knowledge items
- Search for items by barcode
- Work offline with synchronization
- Receive push notifications


## Frequently asked questions about Marval MSM Mobile

### What is Marval MSM Mobile?

Marval MSM Mobile is a business application designed to extend the functionality of the Marval MSM service desk system to mobile devices. It allows users to manage requests, configuration items, and knowledge articles remotely.

### What version of Marval MSM does Marval MSM Mobile support?

Marval MSM Mobile exclusively supports securely hosted instances of Marval MSM version 14.23 and above. Some features may require even later versions of MSM.

### Can I use Marval MSM Mobile offline?

Yes, Marval MSM Mobile allows you to work offline. Any changes made while offline will be synchronized automatically once you are back online.

### What devices is Marval MSM Mobile compatible with?

Marval MSM Mobile is compatible with iPhones, iPads, and iPods. It is designed for iOS devices.

### How often is Marval MSM Mobile updated?

The latest version of Marval MSM Mobile is 1.18, last updated on July 3, 2026. Updates typically include new features and performance improvements.

### What is the age rating for Marval MSM Mobile?

Marval MSM Mobile has an age rating of 4+, making it suitable for a wide range of users. This rating is based on general content appropriateness.

### Does Marval MSM Mobile have ads?

No, Marval MSM Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

### What are the key actions I can perform with Marval MSM Mobile?

Key actions include raising and updating requests, creating and updating configuration items, reading news and knowledge items, and searching for items by barcode.

## Version history (last 5 releases)

### 1.18 — 2026-07-03

• Enabled PIU matrix engine when online for Update Business and Create Request From Template forms.

### 1.17 — 2026-05-25

We have updated the app to add attachments with personal information, notes activity and duration and general updates to support iOS 26. Includes UI and brand refresh.

### 1.16 — 2026-05-14

We have updated the app to add attachments with personal information, notes activity and duration and general updates to support iOS 26.

### 1.14 — 2025-09-29

Enhanced date and date time controls:
• Allow clearing of value
• Fixed bug in selection of today's date

### 1.13 — 2025-07-20

• Ability to make and amend changes offline to be synchronised when connectivity is re-established.
• Revamped conflict resolution when synchronising changes where the target record has been modified whilst being offline.
• Added support to add/update all attribute types excluding urls.
• Fixed UI issues when device is in dark mode

## Apps similar to Marval MSM Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Iron Mountain Mobile](https://appshunter.io/ios/app/iron-mountain-mobile/id1451472448) | 3.2 (19) | Free | Business |
| [S5 Blueworx Demo](https://appshunter.io/ios/app/s5-blueworx-demo/id6503445458) | — | Free | Business |
| [Micad FM](https://appshunter.io/ios/app/micad-fm/id1544292587) | — | Free | Business |
| [Daikin Service Manager (DSM)](https://appshunter.io/ios/app/daikin-service-manager-dsm/id6446314743) | — | Free | Business |
| [MoveMan Mobile](https://appshunter.io/ios/app/moveman-mobile/id1411913452) | — | Free | Business |
| [MSXI Activity Manager](https://appshunter.io/ios/app/msxi-activity-manager/id1503311022) | — | Free | Business |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*