# MAS Trips — Medical Answering Services > Real-time trip management and data collection for transportation providers. (iPhone/iPad app by Medical Answering Services, LLC.) - Source: https://appshunter.io/ios/app/mas-trips/id1567083610 (this page in markdown: same URL + `.md`) - Developer: [Medical Answering Services, LLC](https://appshunter.io/developer/1448047820) - Category: Navigation, Medical - Price: Free - Rating: 1.71/5 from 38 App Store ratings · 37 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 50 MB - Languages: English - Released: 2021-11-16 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mas-trips/id1567083610/reviews.md ## What is MAS Trips? MAS Trips provides participating transportation providers real-time trip visibility & management from the palm of the hand. The application automatically collects trip data for improved attestation, accountability and quality assurance reporting. *The MAS Trips application is only to be used within the MAS N.E.M.T transportation network in New York State and is only available to participating drivers. If you are a Medicaid recipient, or medical provider, please visit the MAS website to access your account. ## Key features - Real-time trip visibility - Trip management - Automatic data collection - Improved attestation - Accountability reporting - Quality assurance reporting ## Recent user reviews (10 of 37) All indexed reviews: https://appshunter.io/ios/app/mas-trips/id1567083610/reviews.md ### 1/5 — Doesn’t work *2026-08-18, version 3.1.0* I have tried MULTIPLE TIMES to reserve a trip on this app for almost a yr n can’t log in no matter what i do. I follow instructions but it doesn’t allow me to log in, therefore i haven’t been able to use it!!! I reserve trips by calling and waiting until i get an agent on the phone. This app is flawed!!! It’s terrible! ### 1/5 — Doesn’t work *2026-08-01, version 3.1.0* Can’t get past the authentication. Please fix. ### 1/5 — Crashing sign in *2026-07-28, version 3.1.0* Garbage app don’t recommend ### 1/5 — Mas trips *2026-05-21, version 3.1.0* Don’t work ### 1/5 — Horrible *2026-04-06, version 3.0.3* No funciona el app que horror ### 1/5 — Authentication does not work *2026-03-25, version 3.0.3* I've been trying to sign into this app for days . As soon I I put authentication code in sent to text it just keeps saying to enter it . Why is this happening ? ### 1/5 — This isn’t going past authentication *2026-02-07, version 3.0.3* I can’t get it past authentication and that is a real problem you need to address. I can’t even schedule an appointment for anyone it is a nightmare. You must call in and that’s why someone has an app , so some phone calls can be delegated to only the really important calls a business may receive. But if your app doesn’t work, chaos ensues all over the business which is what’s happening. Bridget Sage ### 2/5 — Problems *2026-01-14, version 3.0.3* Logged in today but unable to receive the code so I can go to work. Not very happy ### 1/5 — 2FA is broken *2026-01-13, version 3.0.3* Why have an app you can’t even log into? Every time I enter a two-factor authentication code and click “submit,” the text field clears itself. I tried deleting and reinstalling the app, and anything else I could think of. There’s no way to get past the 2FA page. ### 1/5 — Bad app needs work *2026-01-07, version 3.0.3* Honest review about this app when I get to The sending a code. I put the code in and it tells me that the code has expired to try to login again no matter how many times I do this on the app. It still does not log me in I updated my password when I went to the website version the website version logged me in, but when I go to the app with a new password, I put in the code and I get nothing still no expired code or nothing just blank, but still does not sign me in and leaves me where the code would have to be. ## Frequently asked questions about MAS Trips ### What does the MAS Trips app do? The MAS Trips app provides participating transportation providers with real-time visibility and management of their trips. It automatically collects trip data to improve attestation, accountability, and quality assurance reporting. ### Who can use the MAS Trips app? The MAS Trips application is exclusively for participating drivers within the MAS N.E.M.T transportation network in New York State. It is not available to the general public or Medicaid recipients directly. ### Is there a cost to use MAS Trips? Based on the provided information, the MAS Trips application is offered for free to its intended users. There are no mentions of subscription fees or in-app purchases for drivers. ### What are the main benefits of using MAS Trips? The app offers enhanced trip management and real-time visibility for drivers. Key benefits include automatic data collection for improved attestation, accountability, and quality assurance reporting within the network. ## Version history (last 5 releases) ### 3.1.0 — 2026-05-14 Version 3.1.0 includes the following: • Clearer alerts when starting or completing a ride outside the pickup or drop-off • Improved ride card display when a leg has pending requests • Bug fixes and performance improvements ### 3.0.3 — 2026-01-06 Improvements to support documentation and login ### 3.0.2 — 2025-12-02 Bugfixes and improvements ### 3.0.1 — 2024-12-17 -Bug fixes to address background location tracking ### 3.0.0 — 2024-11-21 We update our app regularly to make your rides even better. Every update includes improvements in speed and reliability, as well as bug fixes and performance improvements. Version 3.0.0 includes changes to the location plugin to help improve GPS collection and ride recording. ## Apps similar to MAS Trips | App | Rating | Price | Category | | --- | --- | --- | --- | | [RouteGenie Driver App](https://appshunter.io/ios/app/routegenie-driver-app/id1504011687) | 3.4 (39) | Free | Navigation | ## Related topics [medicaid transportation scheduling apps](https://appshunter.io/ios/topics/medicaid-transportation-scheduling-apps) · [mas](https://appshunter.io/ios/topics/mas) · [medical transportation management](https://appshunter.io/ios/topics/medical-transportation-management) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*