# MASA Global — Membership Management > Mobile app for MASA Global members to manage membership, payments, and benefits. (iPhone/iPad app by masa global.) - Source: https://appshunter.io/ios/app/masa-global/id1494256000 (this page in markdown: same URL + `.md`) - Developer: [masa global](https://appshunter.io/developer/1494255999) - Category: Health & Fitness, Medical - Price: Free - Rating: 2.00/5 from 25 App Store ratings · 29 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 22 MB - Languages: American English - Released: 2020-02-07 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/masa-global/id1494256000/reviews.md ## What is MASA Global? Mobile App Description You now have access to emergency transportation solutions in the palm of your hand. The MASA Global App allows you to check and update your membership information, view payment history, immediately access benefits and to view up-to-the minute claims processing information, along with many more exciting features to come. This one stop shop is a must have App for all MASA Global members, while at home or traveling. Features include, the following: Membership Information From the Home Page, the members will be able to access a digital version of their membership card and all of their membership details – including, their membership ID number, type, status, fee, coverage date and renewal date. Any spouse or dependent(s) listed on the membership will also be displayed. COMING SOON: Members will be able to modify their membership information. Payment The payment page provides Members with a history of all payments posted to their account. Members will be now able to pay the missed or declined payments. COMING SOON: Members will be able to update their payment information and renew or upgrade their membership. Benefits The benefits page provides Members with a brief summary of the benefits available as part of their membership. Additionally, Members will be able to download a digital version of their Member Services Agreement. Members may elect to receive push notifications for any future updates to the Member Services Agreement. Profile The Profile Page provides Members with the ability to activate or deactivate bio-metric log-in for their account. Members are also able to contact MASA directly, either via telephone or email, from the App itself. *You must be a MASA Global Member to use the secure MASA Global App. The features contained in the App are entirely based on the benefits provided by MASA Global, which are more explained in its Member Services Agreement(s). Please see your Member Services Agreement for the complete terms, conditions and limitations of the benefits provided by MASA’s memberships. ## Key features - Digital membership card - Membership details access - Payment history view - Benefit summary - Claims processing updates - Contact support ## Recent user reviews (10 of 29) All indexed reviews: https://appshunter.io/ios/app/masa-global/id1494256000/reviews.md ### 1/5 — App sucks *2026-08-23, version 2.1.0* I’d give it a .10 star as it doesn’t recognize any username or password. If this is part MASA they need to fix it immediately!! ### 1/5 — Terrible App *2026-08-21, version 2.1.0* I have used the app for several years, now it does not like my sign in. When trying to reset password, the app will not send the code to my phone. ### 1/5 — Not my MASA *2026-08-11, version 2.1.0* The web site uses a login Id. The app states to put in your email. It doesn’t work. I put in our email and correct password and the app does not recognize it at all. Terrible app that doesn’t show MASA in the best light. They would be better off to delete the app all together. When looking through the web site, I noticed they don’t even talk about the app at all, so I guess someone there also thinks the app should t exist either. ### 1/5 — Can’t use *2026-06-24, version 2.1.0* After entering your info it says it will send an email with a code to complete your registration. When I go to my email to get the code and go back to the app the screen to enter the code is no longer present. Of try to login it states the user is Not confirmed. If try to register again it says the user has an unconfirmed acct. So it’s a continuous loop with no way to confirm my account ### 1/5 — Login Fails *2026-06-10, version 2.1.0* Can’t login using the app have to use website. ### 1/5 — Horrible App *2026-06-02, version 2.1.0* The most stupid app I’ve ever tried. I have an account, but if you download this stupid app you can’t login to it by your account on there site, you have to login by another account, nonsense 🤭😡😡😡 ### 1/5 — App does not work *2026-04-05, version 2.1.0* App does not work. I didn’t bother to try and contact the company because all the other reviews state that they don’t respond and I really don’t care to waste my time. ### 1/5 — Useless App *2026-04-01, version 2.1.0* In trying to create a login the app software converted “ss” to “55” in my email address. Once I got that fixed, there was no way to verify my account with their supplied verification code. So, when attempting to login, I’m always stuck with “account not verified”. If I could I would give them zero stars out of five. ### 1/5 — Awful website *2026-03-24, version 2.1.0* I tried to download this app and went back 78 years for the birthdate then it lost it. Wouldn’t accept my password or username. Tried 4 times. Why doesn’t management fix this problem???? ### 1/5 — Can’t confirm account *2026-03-17, version 2.1.0* Once I filled out the information, the app required a confirmation code. I went to my email to get the code. When I went back to the app, it returned to the login page. From there, there was no way to confirm the account. There is no way to bring the confirmation page back, I cannot log in until confirmed, and I can’t start over with creating a new account. This is a poorly written app. ## Frequently asked questions about MASA Global ### What does the MASA Global app do? The MASA Global app provides MASA Global members with convenient access to their membership information, payment history, and benefit summaries. It also offers up-to-the-minute claims processing information and allows users to contact MASA directly for support. ### What are the key features of the MASA Global app? Key features include accessing a digital membership card with all membership details, viewing payment history and paying missed payments, reviewing a summary of membership benefits, and contacting MASA support via phone or email. Future updates will allow for membership modification and payment information updates. ### Is the MASA Global app free to use? Yes, the app is free to download and use for existing MASA Global members. The features available within the app are tied to the benefits provided by your MASA Global membership. ### Who can use the MASA Global app? You must be a MASA Global member to use the secure MASA Global App. The app's functionality is exclusively for members to manage their existing membership and access associated benefits. ### What are common use cases for the MASA Global app? Common use cases include quickly accessing your membership card and details while traveling, checking your payment status, understanding your available benefits, and getting immediate updates on claims processing. It serves as a central hub for managing your MASA Global membership. ## Version history (last 5 releases) ### 2.1.0 — 2025-10-29 Minor enhancements ### 2.0.0 — 2025-10-28 Minor enhancements ### 1.4.0 — 2025-07-01 UI enhancements Bug fixes and better performance ### 1.3.5 — 2023-11-22 UI enhancements Bug fixes and better performance ### 1.3.4 — 2023-10-04 Payment Tab - We have enhanced the payment tab with an additional feature. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*